I brought my ASUS laptop in after getting a very expensive and frankly questionable diagnosis from a big box store. They charged me $89 just to tell me the motherboard was bad and quoted me over $1,400 total for the repair. When I came here, I explained the issue and my own troubleshooting observations. Darren actually listened -- which already set this place apart. Based on the symptoms, he suspected the problem was the power button rather than the motherboard. After a proper diagnosis, they confirmed it: the issue was the power button, which required replacing the keyboard. Total cost? $249 plus tax. They saved me well over $1,200 by correctly diagnosing the problem and not jumping straight to the most expensive possible repair. Honest, knowledgeable, and willing to engage with the customer -- that combination is rare. If you want a repair shop that knows what they're doing and won't take advantage of you, this is the place to go. read more

I had an apple macbook lying on my desk for at least a year because some keys weren't working. With homeschooling and working from home, we needed an extra computer, and I decided to take my chances for repair. I contacted a couple of repair shops, and Darren responded quickly and was very helpful. He explained everything and offered different options. Turns out replacing the keyboard wasn't that expensive, and he also recommended changing the hard drive to SSD to make it faster. Repairs were completed in just two days. And I am delighted with the results!!! I don't use my new HP envy anymore because my five-year-old Macbook Pro is now much faster :) Thank you! and we will be back with more computer work! read more

I had a problem with my laptop and decided to try this place after a quick phone call. It is not a street shop on the 2nd floor, a small office sized technical service. I don't know much about computers (technical), explaining every little detail helped a lot. They upgraded my laptop, I got it back the next day, and all my documents were transferred!! Happy with the service here and will recommend to friends! read more

Absolutely perfect experience. Exceptionally good initial communication before the actual service. The service itself was exactly as hoped for. Very pleasant, very knowledgeable owner, who personally took care of me. Perfect work. On time. Very reasonable price. STRONGLY recommend Positive Technology to readers of YELP. Will also STRONGLY recommend Positive Technology to family and friends. read more

Had a great experience with Positive Technology. The staff was extremely responsive and helpful. Work was done quickly and on time as promised and provided updates during the process to make sure I was informed. They took lots of time explaining what work was needed and why. Charged a very fair price. Also help me with my mobile devices and a courtesy training session... Thank you read more

What a great tech service! I left my computer yesterday and it was ready today with new upgraded hard drive and clean windows installation. My computer starts faster than ever! And Darren explained everything that has been done and also gave me advice how to maintain my computer. Prices are also reasonable. This is what I would expect from a tech service. Great experience! read more

Darren from Positive Technology made house call on Epson XP Printer the same day I requested service. He determined my newly purchased renovated printer was defective, but he was able to fix my old printer so it once again printed. Darren was prompt, efficient, friendly, helpful and professional. I am happy to recommend him and his company. read more

My first impressions were my last impressions. Darren is the owner of this company. He was professional, knowledgeable, and punctual. My iPhone screen was cracked. As promised, it was fixed within the day. I couldn't ask for more. Small businesses are the backbone of America and we should support them. I will be his customer again. read more

I am glad that I discovered this service online and decided to work with them. Easy to find this location on FM1960. I was considering to get a new computer, but Darren made my computer run like new with few upgrades. Extremely satisfied with the outcome and suggest to anyone having problems with their PC. read more

Darren fixed my HP laptop quickly and with a very fair fee for doing so. My computer screen was completely broken and my battery wouldn't hold a charge. Both problems are now solved! Darren even repaired a bit of cosmetic damage on the corners as well! Like brand new! Thanks!!! read more

We used them to service our office printers and it was a great experience. The technicians are knowledgeable about business IT Support and made us feel like we have our own IT department. Great for small businesses. Appreciate the work and will continue using them as needed. read more

Knowledgeable, friendly and top notch service for all things tech. Darren, the owner and main technician for the company, has years of experience, and I highly recommend him and his services if you're looking for any type of computer/tech help in the greater Houston area. read more

We have been working with Positive Technology for a few months now. They did a great job on our website and SEO and have had a positive impact on our business. Very professional people. Quality service. I would recommend them to all small business owners. read more

Adil was very friendly. I brought my iPad in since I need it for work. He was very quick. He knew what he was doing. He's pricing is much cheaper than the market average. Overall I'm happy with my iPad is doing great. read more

Been absolutely amazing. Would recommend every single person will use him for myself and my family from now on... No other

drove 45 minutes for them to tapir my screen, it should mean something. very reliable and easy process

everything was good and they helped me a lot with my cpu change. their customer service is unmatchable

Great and fast service our 2 computers got fixed.