We had the pleasure of meeting with Cale Herell, he stopped by one afternoon the day after I signed with ADT. Honestly the day before I had called Reliant, Vivint, ADT and checked into Ring and a few other local security companies and spent the better part of my Monday on the phone. ADT was the last person I talked to Twice. The first time the rep was not knowledgeable, so I gave up but then I got a call back from who was supposed to be an area manager and turned out to be someone from corporate. Any ways long story short she gave me a higher price than what I had seen online by a few hundred dollars, but I was so tired by this time I agreed to get it over with so I could start dinner. Fast forward to the next day when Cale showed up, I was already completely over dealing with home security at this point and almost dismissed him right away! He was very nice and convinced us to hear him out. He worked very hard on our package and got us what we were getting before for way less than what we would have been charged. Equipment as well as our monthly monitoring price. Not to mention the indoor cameras are hardwired CCTV with a DVR and all ADT had was bookshelf cameras that plug into an outlet. This will make monitoring our children as well as our house so much more secure and easy! Not to mention that's what we originally wanted! Cale when above and beyond for us from helping us cancel our install with ADT to giving us his personal number in case we needed any help in the future with our system. Did I mention their contract is only 3 years instead of 5 years at ADT!!! ALLIED IS THE ONLY WAY TO GO! read more

We had a great TEAM from Allied who worked with us from the very beginning. David was our sales agent and did a terrific job working with me to get the system we needed. I called several times before making my decision and David spent the time I needed to ensure my questions were answered. Zeke was our camera installation technician. Talk about SMART, nice, and very patient! I had ideas where I wanted the cameras placed. Zeke was willing to place them in those locations but offered his advice. Of course, he's the professional and after his explanations I realized he was right. It was such a pleasure watching him work his magic to get the cameras installed. Enrique came out to install on our fire alarm...do some rewiring etc., key pad installation, and installed another camera (I wanted one more). He too is smart, nice and very patient! All three could be our friends very easily!! And I got to meet David. I needed an item so he brought it to my home! What a very nice surprise! This is my TEAM! Great job guys! You give Allied the reputation they want and need! read more

I couldn't be happier with the service provided!! Matt was here right at the beginning of our window and was so knowledgeable. He installed things beautifully and even cleaned up any filings that fell on the floor! He walked me through all of the technology and made sure to give me a detailed orientation on how to properly use the system. We did have some issues due to the construction of my home, but Matt worked through them. The owner even came out and helped install so we could finish tonight as I'm going out of town and needed it (they were both wearing masks and super respeAlso, love the definition on the cameras and all of the features included in the system. 5/5 stars but PHENOMENAL CUSTOMER SERVICE!!!! read more

If you're considering a home security system, do yourself a favor and ask for Jesse at Allied Home Security! From start to finish, he was professional, courteous, and extremely thorough. He arrived right on time, treated our home with respect, and made sure every part of the system was installed and tested properly. What really stood out was how patient he was in explaining how to use everything -- he made sure we understood the app, the cameras, sensors, and even gave us some great tips for extra peace of mind. This is exactly what great customer service looks like. We feel safer and more confident knowing our home is protected. Jesse is a true pro -- highly recommend him and Allied Home Security! read more

We just moved to the Houston area and heard about this company online and saw it had good reviews and serviced a lot of people and wanted to give it a try. We were not disappointed. David was very helpful to guide us to which system we wanted and answered any questions we had. He also got us a technician the next day to come out and install everything and even saved us $75 in extra equipment. Thanks David for going above and beyond in sales and service. I would also like to thank Rubio our installation guy that was very friendly and explained things very clearly to use on how to use the system. He was also very helpful with guiding us on places to install the cameras for the best views. read more

I had shopped security monitoring systems because I felt like the amount that I was paying with my previous provider was high and they weren't willing to come down. I decided to go with Allied - their pricing is reasonable, I had a great customer service experience and scheduling the switch over happened quick. My technician David F was very knowledgeable and was able to answer all of my questions and concerns, and even pointed out a few things to consider changing/ adding, which I decided to do. I felt like I was well taken care of and knowing there is a local team was reassuring! read more

I reached out to Allied Home Security for a complete installation and had the pleasure of working with David V. From the start, I felt like I was in good hands. He was knowledgeable, professional, and made sure I understood every step. After a disappointing experience with another major security company, I can honestly say Allied is a breath of fresh air -- no hidden fees, no upselling, just quality products and excellent service. Thank you, David V., for making this such a smooth and pleasant experience. I'm looking forward to being part of the Allied family for years to come! read more

My current service was not willing to keep the existing options which were expired long ago when I moved to a new address. I made a call to Allied on the same day and my alarm system is up and running the following day. Thank you so much for the excellent customer service. The sales rep. listened well to customer need. The tech, Matthew, was also very handy, knowledgeable and working relentlessly from 6pm to over 11pm to set up the system nicely even the old system was hard to upgrade. I'm so happy with the up-to-date package & technology, price and highly recommend it. read more

Eric Garcia came out to do my instalI. I was concerned because my home is a new construction he and thought I would have holes Through out the house. Happy to say, this was a seamless install. Eric did a great job explaining how the system works and answered all of my questions. Very professional and knowledgeable about the system he was installing. Eric was also installing cameras, although a horrible storm came through, he finished the install as scheduled in a very timely manner. I highly recommend this company for your security needs. read more

I had the pleasure of working with Stephanie, and her customer service and technical support were absolutely outstanding. From the start, she was professional, attentive, and patient, making sure I felt heard and supported throughout the process. What impressed me the most was her ability to explain technical details in a way that was clear and easy to understand. She walked me through every step with confidence and kindness, ensuring that I not only received a solution but also understood how to prevent similar issues in the future. read more

I spoke with David. Very friendly, very professional, extremely knowledgeable. He is a perfect representation of Allied. The packages are reasonably priced. I liked everything about them. Although peace of mind is priceless, with these guys, you don't have to be rich to protect your family and home. The equipment is at no charge to you (and you own it) you just pay a monthly monitoring fee to Brinks and BAM! I would highly recommend Allied to anyone looking for a security monitoring system. Very pleased with the service. read more

Our installer David Feazell was amazing. explained the entire process of installation as well as the operation. Super smart young man. He did an amazing job. Very knowledgeable, respectful and patient. Our Sales Represenative Cale Herell went above and beyond to make us happy. He is a superb Rep. Caleb really cares about his customers. Allied Home Security is lucky to have them both on their team. They are a great asset to the company. The Coopers are very greatful to Allied Home Security and David and Caleb. read more

David Matheson in sales was very knowledgeable and we felt comfortable switching from our existing security company to Allied, plus we realized a substantial savings with Allied. Jason Jordan did an outstanding job installing our new system at both the main house and guest house. He had a few issues, but persisted until everything was resolved. He walked us through setting up the app and the online version. He also wore his mask the entire time he was here and was very friendly and respectful. read more

We couldn't get ADT to come out to our home to resolve several issues with our security system. I called Allied Security and they responded immediately. They explained their processes and dispatched an installation tech, David Feazell. He was nothing short of amazing! He made recommendations of camera positions, thoroughly explained the installation process, cleaned up behind himself and went over all of the components installed. Great company and excellent employee! read more

David Voncannon "David V" from Allied Home Security has been phenomenal in giving me information on the components I needed to set up service and install the necessary equipment. He originally began top notch customer service on a Sunday texting while he was in church and followed up with me soon after that day. He took his time and addressed all my questions which were a lot, never rushing me in any way. I am big on customer service and David has been exemplary. read more

Joaquin Rubio was my security tech, he was on time, friendly and did an awesome job. I wanted cameras on the back corner of my house and he managed to wiggle through my attic to run the wiring. Still don't know how he got back there but I am greatful he did. If you are getting a system put in I'd recommend requesting Joaquin Rubio. System is running nicely and although it's only been 1 day, the company seems knowledgeable with good customer service. read more

I was at my uncles house while he was having security cameras installed. The technician Eric was very courteous and helpful to my uncle, who is an older and not necessarily tech savvy gentleman. He was patient in answering my uncles numerous questions, and I could tell he was very knowledgeable in how the equipment functioned. I will be definitely recommending Allied Home Security to my other family members and peers because of the example Eric set! read more

I had an exceptional experience working with David Feazell for the installation of my security system. He was friendly, professional, and went above and beyond in explaining how the system works. From his warm demeanor to his technical expertise, David's attention to detail and dedication to customer satisfaction made the entire process seamless and reassuring. I highly recommend his services for anyone in need of a security system installation. read more

Excellent security system and service Just got our updated alarm system, way better than the previous one. Joaquin Rubio was the technician that came out last week , im pretty satisfied with the amount of time it took. Aswell as Mr Joaquin Rubio informative explanation over the device, how to operate the wall manually, and helped me through the phone application and setup. Technician was very professional and knowledgeable Satisfied. read more