I had a great experience with Lynn. She took me as a walk-in with no wait. I needed my acrylics removed plus a gel manicure. One of my acrylics was lifting and extremely painful when pressed, and when I mentioned this to her, she was extra careful when removing it by holding the nail down and filing gently. It turns out that my pain was from a broken nail halfway up the nail plate which made me nervous to continue with gel (I don't get my nails done frequently). Lynn was very reassuring and did a great job reinforcing the nail with dip and I assume some strengthening polish, plus gave me advice on when she thinks it will grow out long enough to cut it and get rid of the split. I wasn't in any pain and my nails look great! I was so nervous because I know some nail techs can be rough, but I left so relieved. Price was fair as well - $40 for acrylics removal and a fresh gel coat that I'm happy with. They only accept cash tips though so plan accordingly. read more

The ladies who work here bad mouth the customer they have in from them and then repeatedly say, "pay now!" as if the customer was going to leave without paying. What a poor service at an establishment one would hope to be able to decompress and relax. Even fewer customers will patronize your establishment if you continue allowing your employees to treat people this way. read more

$100 for this They made up the price on the spot which was the best part & laughed No massage, no scrub, nothing ... I felt in my gut to not come but figured they had no customers so I gave it a shot but no customers should've been my sign (shake my head, live and learn) Never coming back read more

Professionail - Nail Salons Near Me - Fullerton, California

Service is not like before. I got a pedicure and the service was so short and nail care was crap! I paid extra for callous remover and come to find out she was using cuticle softener. And I told her I seen what she's using and she said no, it's callous remover when the bottle clearly said cuticle softener. None of the dry skin even came off! She also dunked her hands in the dirty water to drain it then uses it to apply lotion on my legs without washing her hands! I will never come here again. So horrible read more

Don't waste your money! They have horrible customer service and the quality is horrible!

This place doesn't do nails well! They will sit there and explain why they should do it this way or whatever! I went in today and asked for a design and didn't get it! She was so focused on the color she totally didn't even look at the design! The polish looks like crap! I'll never go back again! I didn't say anything about the design cuz she was already in a hurry as she had someone waiting for her! read more

Cut my sisters finger while doing manicure and both shades on hands and feet are wrong. My sister wanted acrylic nails and then proceeded to say no you can't do acrylic nails. I showed them what I wanted done and they said acrylic nails..no. Not what I wanted. I wanted gel x Said they don't have gel x when I came in looking for gel x not acrylic nails. Said it would be an upcharge by 6$ to have same color on my manicure. So now I have whatever this lady decided. and today I came in to try to talk to the manager and she was pretty rude about everything. Very defensive and I understood everything she was telling her staff.. real fucked up. Said I changed my mind over night to decide weather I wanted to do gel x But that wasn't the case. Overall experience here was sh***y. Never have I had this happen. Do not recommend at all. DO NOT COME HERE! read more

I've been going here consistently for 6 years and usually will walk in and be seen by who is available. My nails last for a few weeks with acrylic, gel or powder with no chips or breaks. I bring a photo of what I want and they match it wonderfully. I do make appointments with Lisa for special occasions and for waxing. Everyone is very friendly and the subtle music, cooking shows or games on tv and massage chairs make my time very relaxing! read more

Thank God Dan is still here!!! He not only gives the BEST foot massages, he truly LOVES what he does in creating the BEST nail art on your toes!!! He always makes my less than attractive toesies adorable and presentable and I receive endless accolades every time!!! Been a patron since 2012 and stopped for about 5 years but THRILLED to be back with all of the kind, smiling familiar faces!! Love you Dan!! read more

Don't recommend this place at all :( Please consider going elsewhere. I had high hopes considering they're in Fullerton. read more

Professionail - I dont recommend this place. They filed down my nails way too short for a gel manicure. I had to stop them middway and left. - Nail Salons Near Me - Fullerton, California

This used to be my go-to place. The last couple years it's gone down hill. Prices are high and the service is bad. I walked in and they greeted me annoyed that I was even there. Told me to sit and basically that's all they said. She rushed through my pedicure and when I chose my color she said don't have it, I have this one... but in the rudest way possible. Save your money and go elsewhere. With what they charge for a simple pedicure and service they give NOT worth it! Thumbs down! read more

Do not go here!! Service and experience was horrible. One lady was very aggressive. Another lady asked if I wanted gel 5 times and still did regular. While I was waiting another lady got double charged. All around bad experience. I will not be going back here. 0 out of 5 stars read more

I have been going here for the past year and they do an amazing job! I get gel polish done and it lasts about 4 weeks still looking amazing! I am a teenager so i do a lot of hands on work at school and my nails never get ruined! I am so in love with this place they do a great job! 10/10 highly recommend coming here!! They have never failed to a great job on my nails! read more

Love getting my nails done here. My favorite nail tech is Tiffany because she's super sweet and follows my nail inspo pictures exact and we always laugh and have a good time while she's doing my nails. Definitely recommend such a relaxing environment read more

They were very nice, but manicure and pedicure were not great unfortunately. They did not have the first 3 colors that I chose, then the 4th color was completely different on my toes and fingers, which I politely pointed out. She just kept showing me the bottle and saying they were the same number. The rest of the mani/pedi was ok, not not great. I won't be going back as I've received much better service at other salons for the same price. read more

This used to be my favorite nail salon but I think I have just gone for the last time. The last few times I went, my manicures and pedicures were extremely short with very minimal nail care - just a trim and file and straight to polish. This last experience I had, I was one of two customers in the building and my service was still rushed and the gel began peeling later that night. I went in the next day to have them fix the nail that was peeling off but by the end of the work week, all my gel was peeling and almost completely gone. Really disappointed and not sure what happened to this salon but hopefully they can return to the quality it used to be for the amount of money that goes into a nail trip. They have always been very kind but I will give my business to a different company now. read more

Love this place. Daniel and Lynn always treat you as a VIP. Highly recommend booking an appointment first and if you love designs, Daniel is your guy. This are my real nails and Lynn always knows how to keep them strong and beautiful read more

Professionail - Tiffany blue with sunflowers - Nail Salons Near Me - Fullerton, California

They don't even deserve one star. I'm so angry. They don't listen. I said a number of times for my 6 year old daughter just to have nail polish done. She was sitting far from me as I was getting a pedicure and at the end come to find out they did gel on her nails!!! I can't believe this. She's 6 - why would you do that and not even ask me! I'm livid. read more

I come here regularly, and this time Molly was on vacation, and Dan had a previous appointment. I decided to give Lisa a try for my manicure, and a random gal for my pedicure. I must admit, having a regular manicure and pedicure person is the best. They don't ask you a lot of questions, and they know exactly what you want. I've had Lisa in the past when Molly was away, as she does a good job. She's not Molly of course, and I am satisfied with her work. She's not as consistent. She does great coloring, where my nails look natural, but she painted one of my nails "curve", which is noticable she did a funky paint job. Grade: B-/ C+ I never got the name of my pedicurist, but she was an older lady with glasses. She must not realize I was a regular customer, and gave me the 20 questions: are you married, do you have kids, do you live nearby... Small chitchat but very annoying. How I wish that Dan was not booked! The pedicurist did a good job. The foot massage she gave me was so relaxing. Kudos to that!! I wish I did get her name, but I will always stick with Dan regardless of his schedule. Grade B- because of the good massage but -1 for her annoying questions. This place is not bad. It's like any other place where there are good and bad workers. Today I tried people I normally do not use. I may not be 100% satisfied, but would not mark them down to 2 stars for the average performance. Overall grade B- Its more of a 3 1/2 stars read more

Called and made an appointment the day before for two mani/pedis at 11. The person said yeah no problem and took my name and number down. Come in day of appointment and the lady looks at me like what do I want and said I have to wait because they were busy. Definitely not coming back read more

I made an appt with Daniel for me & my mom last week. This is the very first time after the pandemic that my mama has ventured out for a mani/pedi (in 2 years)! She really needed help with her toe nails. No pedi for 2 years left them in bad shape. I've been cutting them for her, but these ladies & Daniel worked miracles today! ... and I'm not even talking about the nails. They were so welcoming & fun & made our special day so wonderful & a great memory for my mom who is now 81 years old! As a surprise my sister stopped in & Daniel accommodated her just wanting a foot massage. We were all able to sit next to each other & catch up! It's was a most lovely afternoon!! Thank you Daniel, Lynn, Wendy & Kim for making our experience so memorable! We'll be back very soon. read more

I dont like to write reviews but i would feel bad, if some one waist their money. I got a full set on sunday. They only lasted a week and 2 days. I paid $ 60 and results where not great. read more

Professionail - This is how my naila looked - Nail Salons Near Me - Fullerton, California

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I've been going to Professionail for years. Everyone is so nice and the owner Lynn, goes above and beyond. My nails always look nice and I get compliments on them all the time! Lynn and her ladies all make it worth returning each time. They are all so friendly and when Covid hit, I didn't just miss my nails getting done. I truly missed them all. I am so happy their doors are open again! I highly recommend Professionail. By the way, Beatrice B. 7/14/2020 is a false reviewer of Professionail and is being investigated by Yelp for Harassment. read more

5:45 on Sunday. They close at 7. My normal nail spot was closed so I decided to come by to see if this place was any good. I should have just waited one more week. It was not busy at all. All I wanted was a gel manicure for my natural nails. My nail lady was pleasant but the work I left with was anything but. I took these the day after. I didn't work so there was no way I could have chipped them. They're lumpy and bubbled at the end. They have a ton of air bubbles as well. I'm devastated. It took me forever to grow my nails out not I have to start all over thanks to this salon. Will never go back read more

Professionail - Nail Salons Near Me - Fullerton, California

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If you're thinking about trying this place out... DO IT! The staff were extremely friendly and caring. I went in on my day off and was not disappointed. Wendy took care of me, she was gentle and went above and beyond to fix my toe nail that I cracked. She took her time and focused on the little details of my gel pedicure.I really appreciated it! I will definitely be going back. read more

I got a gift cert to this shop, it's not my normal spot, and I won't be returning. I went with my cousin and we both left unhappy . They weren't THAT busy and we were rushed through our entire service . My arm massage was about 30 seconds long- for both arms. My gel manicure is sloppy, the bottom just bleeding over onto my skin, which she tried to file off my skin afterwards (it hurt and did no good). I got my nails done Saturday, it is only Tues and TWO of my nails are chipped. Maybe I got the wrong person, but I am woefully disappointed. Especially since I now have to pay my regular shop to fix them. Please consider going to a different shop if you want a clean job that will last more than 72 hours. read more

Professionail - Nail Salons Near Me - Fullerton, California

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My nails looked better going in than coming out. I wanted my acrylics removed for a new job and a new polish. Lady must have not seen my polish sitting there the whole time because after my acrylics came off, she put "shiny buff" and couldn't paint my nails. I paid 22$ for her to remove my acrylics and give me a shitty manicure. If I can upload pictures I will! Even left junk all over my nails. Update: after going back in and causing a scene, I left with no resolve still. Bo refund, and all the Vietnamese worker girls took the chance to gang up on me until I left in a rage. PLEASE SAVE YOUR MONEY FOR A BETTER NAIL SALON. read more

Professionail - Like really? You didn't even get all the acrylic off? Terrible - Nail Salons Near Me - Fullerton, California

Genuinely speaking, I love this place. I've been going here to get manicures and pedicures since I was little, and they have never disappointed me! Everything from acrylics, pedicures, and eyebrow waxing has been really great. I love getting my eyebrows done here and I come to get a fill every 2 weeks :) Honestly I've had probably every lady here do my nails at some point (some a little better than others) and they overall do a good job! I get compliments on my nails and I get asked where I get them done often enough to where I know that Professionail does above average work. The negative reviews make me sad bc I've gone to other nail places on a whim and Professionail always seems to be the place I come back to! read more

Professionail - My latest acrylic color & style (4 out of 5 stars imo) - Nail Salons Near Me - Fullerton, California

I had finished getting my hair done next door to this place and I thought, it's so busy so it must be good! I walked in and got myself seated in a chair after 10 minutes of waiting. All I needed was a pedicure (which costs $18). Once the girl called me over to sit down, I noticed she had just rinsed the tub out with water and did not sanitize it at all. I was just grossed out from this point and wanted to the girl to just finish quick. The massage you get was a big joke. It was like "what massage?" after she just rubbed lotion down my legs and that's it. The girl just kept pushing me to do all these things. All I wanted to do is get out quick, so does she really expect me to sit around to get extra work done on my toes? I think not. It's like if you say no to all their offers, they pay less attention to you. Terrible customer service. They have limited descent colors of OPI or China Glaze. Everything else seemed so cheap. Once, I was done, seriously the girl was talking away with another worker and I was waiting there for a bit for someone to take the money. Seriously, you're gonna make me wait to PAY you too? Uh, overall, just a nasty experience and I certainly do not recommend this place as their sanitization practices just speaks for itself. read more

I recently started coming here to get my nails done because it is convenient for my commute. I can say that I am hooked and torn because I have another place that I have been going to for years that I love as well. They have a really large selection of gel nails. I had it done before but this place is expert at gels. For me it is worth the extra money for longer lasting polish. I can easily go three weeks and they still look great but I prefer to keep my every two week appointment slot. I've had my nails done by a few of the girls there and no bad experiences but my favorite is Kim for nails, she is a master at designs and Cindy for pedicures. I referred two of my friends and they are hooked too. I can tell you that I have been getting my nails done religiously for over 20 years, unfortunately a habit that I picked up when I was young and I have never stopped so I do know a good mani/pedi and I will definately keep coming back here. read more

Professionail - Flip flop fantasy - Nail Salons Near Me - Fullerton, California

After just 24 HOURS, my "gel" nails started to chip. Went back to the store to complain and they said there's nothing wrong with my nails. Like wtf can't they see there's paint missing? They offered to repaint my nails so I decided to give this place another try. However, they painted my nails the wrong pink color and said they did nothing wrong. Definitely won't be going back to this place. These people either lack skills or use old nail polish. Probably both. My nails are still chipping. Never again. Don't waste your time and money on these rude people. read more

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My husband and I had appointments and they took 45minutes to start his after we arrived. Offered no apology and actually responded really rudely when asked about when his would start totally defeated the purpose of coming together with an appointment. My pedicure was rushed. Also, tip is cash only and they have no ATM so if you do come bring cash to tip them, horrible customer service, will not be back , I probably should have asked for a refund, but we did get the pedicures so we paid. A lot of clutter around the salon and the bathroom was not very clean . read more

Within an hour my thumb nail chipped. Within a week, the entire set on one hand came off. This was a gel job. I am really disappointed and will not be going back. read more

Professionail has a great location and it was easy to get us all in for a walk in pedicure. However, the communication was super challenging with the technicians. We weren't sure when the foot tubs were ready for us, where we were to sit, who was working on us. There was only one type of pedicure (well, I didn't see a menu of options) and I didn't even know the price of it. There was constant upselling of items I didn't want but we ended up not getting charged for them so I guess it was a win-lose? We were in and out quickly and my pedi is still holding up 5 days later. However, I did see leftover clear coat on the skin of my big toe that should have been removed. Okay nail salon but I doubt I'll be back. read more

I do not recommend this place if you're looking for a relaxing pedicure. The nail tech seemed annoyed at my requests and I kept repeating myself in terms of the kind of service I wanted. Service is okay and everyone seems to be in a bad mood. Save yourself some time and find a place to better serve your needs. Highly disappointed. read more

I love this nail salon! The staff is friendly and efficient. The owner is wonderful. They have all of the necessary protections in place for a safe visit. Would recommend to anyone. read more

This has taught me a real lesson. I will never go back. When she was almost done, I Asked the lady, "why are my nails all bumpy and grainy" this time I only wanted polish. She took off my the polish she had just put on and sanded with the electric sander ( by the way she went deep a few times, so much so I said it hurt). And when she was done with my manicure my nails still looked awful! I had to be somewhere but I told her it didn't look right, she said it was because of the polish that I had brought to use. My friend had gifted it to me and hers looks awesome, Hmm, I left and I was asked by friends that day what happened to my nails? They looked terrible. I realized that she had not used Acetone to remove the gel from before, she only tried to remove it my sanding. A total Unprofessional. I've been here before, had other people attend to me, it's been ok but after this I will never suggest it, I learned that the fact they are so close to home, is zero reason to go back. The lady who attended to me sanded my nails, never soaked to remove the gel, my nails looked so bad, bumpy and grainy. She blamed it on the polish I had brought in. She nicked my nails leaving groves, painful too. Im lucky that I have an acetone steamer and was able to remove everything myself( very messy and time involved). I applied polish myself, the grainy look is no longer but the groves from the sander are still there. I will never return. Update: I called and let them know what happened. They offered to fix the problem but I will never return. Traumatized read more

I rarely write reviews but this one reallllly deserved one! I I am Soooooo HAPPPPY I walked into Professionail today!!! I normally go to another nail salon but i decided to walk in and give this place a try since I was walking around the area. I couldn't believe what a AMAZING job Terry did on my nails today! I said i wanted something different and happy summer feels. So I asked her if she had any metallics because i never tried it... so i came up with doing a ombré with a metallic coat over it! Omg it came out beyond amazing! It was so fun because she said i was the first to try it at their salon! It came out behind perfect! It's like a beautiful unicorn thank you Terry!!! It's absolutely breathtaking in the light!!!She did amazing detail work to this! I've been getting compliments left and right read more

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Poor gel removal. I paid to have my gel removed and asked for regular polish. The technician did not thoroughly remove my gel manicure, so I have obvious chunks of gel under my coat of regular polish on almost every nail. It looks terrible, chunky, and bumpy. I wish I had gone elsewhere. read more

amazing, great and very nice and the lady that did my nails did such an amazing job ! i absolutely love this place is just that its a little dirty but its ok :) read more