It's was horrible, the whole place was dirty and dusty. The lady cut my cuticles more than once and made me bleed. Didn't even do the simple design I wanted and then told me a price and then charged me way more I will not return. read more

Went in for a pedicure. [[HIGHLIGHT]]Nice lady but she was rushing to get me done so she could go to her next appointment.[[ENDHIGHLIGHT]] It took her 25 minutes! I had polish on my skin. She didn't file or massage my legs or feet for 45.00 I felt ripped off! Won't go back! read more

[[HIGHLIGHT]]Sorry but extremely rude to me as a first timer.[[ENDHIGHLIGHT]] Would not recommend to anyone. Typical where you go in and they all speak in their native language of the orient. [[HIGHLIGHT]]Make you feel very unwelcome and tech says absolutely nothing to me and spoke to co worker entire time[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great service , clean , courtesy and friendly staff.[[ENDHIGHLIGHT]] Very efficient. Comfortable for a man to visit. read more

Le always does a fantastic job on my nails. I have been seeing her for over a year now and she is truly the best nail tech I've ever had. [[HIGHLIGHT]]She is incredibly talented, detail oriented, and always makes me feel so cared for every appointment.[[ENDHIGHLIGHT]] Not only does she do amazing work, but she creates such a welcoming and relaxing environment. She always takes the time to make sure my nails are perfect and exactly what I want. [[HIGHLIGHT]]I leave every appointment feeling confident and happy.[[ENDHIGHLIGHT]] I can't recommend her enough to anyone looking for beautiful nails. read more

I went in wanting dip but didn't like the colors, so I picked a sparkly brown gel instead. It turned out bright red! [[HIGHLIGHT]]I told Cathy, my nail tech it wasn't what I wanted, and she insisted it was the one I picked.[[ENDHIGHLIGHT]] Then she tried to fix it with putting brown polish over the red, which just made it look worse -- messy and uneven. At the end, she admitted the brown I picked was regular polish and she just used the same number in gel, which was red. She didn't clean my cuticles, filed my nails unevenly, and rushed through everything. I left with nails that looked awful. Never again. I've been getting my nails done forever and this was the absolute WORSE! Save your time and money and don't go here! read more

[[HIGHLIGHT]]I'm always happy with my nails from pro nails![[ENDHIGHLIGHT]] This is a chrome iridescent French tip with a clear pink by Cathy. [[HIGHLIGHT]]I've had a great experience with multiple nail techs at this location[[ENDHIGHLIGHT]] 10/10 would recommend going here! read more

Pro Nails - Chrome iridescent nails by Cathy! - Nail Salons Near Me - Reno, Nevada

[[HIGHLIGHT]]15 years as a customer and never disappointed.[[ENDHIGHLIGHT]] Nails, pedis, brows, I had it all done. Kien runs a great business. read more

Pro Nails is a great place to get some well needed self-care! Yen, my nail tech was super friendly and professional. She is also very talented and turned my nails into little pieces of art!! Lastly, The pedi massage chairs were super comfortable and added to the relaxation of treating yourself. read more

Pro Nails - Mani - Nail Salons Near Me - Reno, Nevada

I'm not sure of his name but a man did my nails and did a wonderful job. [[HIGHLIGHT]]I scheduled an appt because they seemed busy and they started right on time.[[ENDHIGHLIGHT]] read more

Pro Nails - Nail Salons Near Me - Reno, Nevada

[[HIGHLIGHT]]customer service is terrible!!![[ENDHIGHLIGHT]] If they do a bad job they won't fix for free !! [[HIGHLIGHT]]All they do is talk bad about you in another language![[ENDHIGHLIGHT]] Late on appointments! save your money and don't go here ! read more

We made appointments 4 days before the scheduled date. [[HIGHLIGHT]]They did it ask us if we wanted basic or deluxe.[[ENDHIGHLIGHT]] Upon arrival they told us they were out of paraffin and said they didn't have time for anything but a basic pedicure. [[HIGHLIGHT]]They made it sound like it was our fault for not scheduling the right type of appointment.[[ENDHIGHLIGHT]] Our pedicures lasted 29 mins and we were changed $51! This hasn't happened before however nothing was done to recover the situation! The whole salon seemed to be occupied doing other things and not focusing on the customers in the salon. The quality of work was not their normal and we were disappointed! read more

Great local place to get your nails done. It's nothing fancy, but is clean and the results are pretty consistent. I get gel nails every time and every couple of visits I get a regular pedicure. Price is $25 for a gel manicure and $30 for a regular pedicure in the spa chair. The color selection is good and they have coordinating colors for gel nails and regular pedicures. They accept walk-ins but find it's best to give them a call and verify if they have time before heading in. It's pretty rare they can't accommodate me within 15ish minutes. That gives me just enough time to get there from my house so it works out. I've been coming here for about 6ish months now and have only had one slightly disappointing pedicure. Some girls are definitely better than others at painting my short nails but that's normal and I'm okay with it. I don't see a particular nail technician... again they've all done a good job. Overall I've been happy with this local place. read more

I love coming here for walk in nails! I have never had any problems showing up, they've always been able to accommodate without a wait and they do an excellent job! The staff are very sweet, and the salon is very clean. For a gel mani and regular pedi I paid $75 which was very on par. Will definitely be back again! read more

I went to this nail salon for the first time today and it was not a good experience. The woman who did my mani/pedi did a very poor job. She cut me twice and just skimmed over my cuticles without really trimming much. She kept rubbing the nail file across all of the tops of my toes as she attempted to file one of my toe nails. She painfully dug her nails into me as she tried to hold my toes while painting them. I felt like I was being punked. Just waiting for Ashton Kutcher to come through the door laughing. Even the nail lady who was sitting next to her doing my daughter's pedicure appeared to be watching her with concern. She was just really awkward and uncoordinated while she worked. I just wanted out of there. It was also pretty drab inside. Not what I was hoping for. And their prices were much higher than where I had been going. I will not return. read more

Love my pedicure but the customer service here is lacking. My girlfriend wanted to get a pedicure with me and asked if she could join, the lady laughed at us and said you only made an appointment for one person... the place was empty by the way... anyways my girlfriend just waited for me... the whole time she's waiting they kept asking if she wanted a pedicure... uh what? Super weird experience... definitely won't be back. read more

Pro Nails - Nail Salons Near Me - Reno, Nevada

I'm giving it 3 stars because [[HIGHLIGHT]]everyone is so kind BESIDES table 5 I believe her name was Kathy, she was so rude I am a minor and she made me feel so bad about myself[[ENDHIGHLIGHT]], I assume she's new because I've never seen her, [[HIGHLIGHT]]she made fun of my personality and called me crazy and everyone that deals with me is saint and she said I acted like I was 2 when I'm just a happy person[[ENDHIGHLIGHT]], [[HIGHLIGHT]]she was very inappropriate and never said sorry just said "I'm very blunt"[[ENDHIGHLIGHT]] I recommend everyone there besides her. She needs to be fired. read more

I went to pro nails tonight for a regular fill as they always do.. I've been coming here for 4 years. I always tip at least $10-$20. Tonight the technician did not know what she was doing.. she filled the pink with a different shade of pink and it looks completely wrong.. the technician told me to not worry about paying and to come back tomorrow to have them fixed and pay then.... she then proceeded to call me and tell me to never come back to pro nails.. very unprofessional. She was very rude literally screaming on the phone at me.. I was happy to pay tonight but the technician told me not to. Then called and said don't come back? A little bipolar. But happy to take my business elsewhere in town. I would never recommend this place. read more

They are horrible. They don't use liners. Staff is rude. Only care about their long term clients. Look how bad they painted my toes. The man takes smoke breaks between doing your nails and stinks after. Yen only cares about her regular clients. She actually did these nails. 0 stars! I tried them so many times until I became completely fed up. read more

Pro Nails - Horrible pedicure - Nail Salons Near Me - Reno, Nevada

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I god a pedicure from Fan and it was the best pedicure I've had in a long time! She took her time and I was highly impressed! 10/10

Wow really I took my mother-in-law as a treat and we both had pedicures. They lasted about 25 minutes although they were pretty cheap at $35. It wasn't worth five dollars probably the worst pedicure I have ever had 100% hands-down. They could care less about a massage, painting, your toenails everything it was plain old Cruddy read more

I love this place. Small enough to have a personal feel but yet get appointments in a reasonable time. My pedicure and manicure are done to perfection. read more

Yen helped me out today with this adorable nail design! She is absolutely amazing and so sweet and talented at what she does read more

Pro Nails - Acrylic with ombré black French tips - Nail Salons Near Me - Reno, Nevada

We love it here! The pedicures are wonderful and they do a wonderful job on my wife's nails.

A male's decent service was overshadowed by the atmosphere. I felt really uncomfortable. The lady with a gray hair was almost running around the entire store, unhappily addressing some employees. She spoke in a foreign language, and it appeared as she was reprimanding some staff. I felt so bad for them. I will not be returning due to this toxicity and negativity. read more

I went to Pro nails for the first time and was greeted right away, I asked for a mani, pedi with gel polish and was serviced right away by Kat. I couldn't decide on polish for a wedding and she suggested a French on my toes and hands. Her work was wonderful and I was amazed at the difference from the other places I had gone. She was very thorough and clean. My polish has lasted compared to the other places. I thank her for making me feel comfortable and feeling like I got my monies worth. I will be back ! read more

You would think that having the manager of the business would guarantee quality and kind service. In this case, you would think wrong. Manager Kien (as is noted on her gold name plaque that no other technician has) is the rudest person I have ever encountered in a customer setting. My friend and I came in a little later than usual (6:30) but called ahead to make sure they would be able to to a full set and gel before closing at 7. She assured us it would be okay and so we went, seeing as our first second and third choices were closed already. When we got there we were sat at complete opposite sides of the salon, with nobody but her an I there but whatever, we let it slide. I arrived asking for a simple pink to white ombré acrylic nail which at ALL other places both in California where I'm originally from and in Reno was a max of $40 for a full set. She proceeded to tell me that it would be $35 for the acrylics, $5 for a coffin shape (uhm excuse me I have never heard of being charged extra for filing my nails a certain shape), $10 extra for the ombré, and then $10 extra for gel on top, and that she WOULD NOT do the ombré unless I did gel, totaling me at $60. I told her that was ridiculous and that I wanted just regular nail polish on my acrylics. Obviously angry that I didn't feed into her bullshit pricing, she charged me an extra $5 for my nails being "long acrylics" which in the photo you can see is false. Rude service continued when I scuffed my nail and she had to redo 1 nails polish. When I went to pay, she asked me how much I wanted to charge on the card to which I said "$40." The amount of just the nails implying she would not get a tip. She scoffed and charged the card the amount, later trying to be kind and funny as we left hoping I would reach into my pocket for a tip. And the results? Less than average nail polish job on top of somewhat average acrylics. This place is terrible. There are so many better places in reno and if you're thinking about "Pro Nails", don't. The "pro" stands for professional swindlers and professional rudeness. read more

Pro Nails - Average job for a higher price - Nail Salons Near Me - Reno, Nevada

While visiting family in Reno we decided to get pedicures. I arrived a couple minutes early and was seated in a pedicure chair promptly. But no smiles, no greetings or even response to when I smiled and said, "How are you?" to two technicians. O'well. Can't win them all. Day two after my gel pedi and six out of ten toes gel is lifting, curling or peeling away. Polish on cuticles, peeling gel polish, rude, unfriendly. Definitely disappointed, will look for another nail salon next time I'm in Reno. read more

I recently moved back to northwest Reno and after having a couple negative experiences at another salon I decided to try Pro Nails. I've been twice now in the last 4-6 weeks and both times the experience was good. As others have mentioned this is a very average nothing special or fancy nail salon. However, what sets them apart for me and why I chose to leave a review is because both times they have taken their time with my pedicure even as a walk in customer. The service never felt rushed and they paid close attention to detail. I had two different women and both were very kind, polite and professional. I will continue to come here if the quality of service remains the same! read more

My friend and I were able to get in last minute which was great since many other places were booked. Nora was my tech and she did a great job with my manicure and pedicure. I hadn't treated myself to this since pre-pandemic so it was a treat and Nora didn't disappoint. read more

Pro Nails - Gel manicure - Nail Salons Near Me - Reno, Nevada

I take my daughter for our shared birthday to get pedicures every year. My daughter had a great experience, had a very nice lady but my experience was horrible! I'm not one to complain but this was pretty terrible. I got a young man to do my pedicure. He saw my toenails and scoffed "you do these yourself?" I said yes. He says "I can tell!" Ok I've got thick skin, comment ignored. Then he gets to my heels. I have my moms rough heels. I also paint for a living and have 2 kids. My feet get ignored. He said (loudly) "these are crusty!" He proceeded to say that a few times and loudly! Then he looks at my daughter and told her that my feet are crusty! He said "I'll have to get out my tools, my power tools." Ok they're not that bad. Then he moaned with disgust as he did the pumice stone. Moaned and moaned I had it! I said " ok, I need someone else to finish my toenails." I said you're rude and have been this entire time!" He apologized and finished the job. That might not be everyone's experience but I figured I'd share to warn people. Especially if you're sensitive or it's your birthday! Prepared to get humiliated! I gave one star because you can't give zero. read more

Came up here from Sacramento as our shops are closed or they're doing their business outside in the heat. Found this place and oh what a gem I found. Until things go back to normal I have no problem driving that hour and a half to get my nails done. I got my nails done by Jolene and she is absolutely wonderful. Their whole staff was very friendly and my nails look wonderful read more

Pro Nails - Tiger eye lol cat eye nails - Nail Salons Near Me - Reno, Nevada

Amazing service Nicole is the best she does a master job on my foot nail and fingers nails also great professional...the best ..

What vibe??? if you aren't sensitive to the staff talking in a language you don't understand while clearly speaking and looking at you. Quality sucked ...had a mani with few designs that I ended up having them buffed off , no symmetry whatsoever, guess the cellphone call and the person she was talking with in the earbuds was more important then the paint job. While clipping and filing my cuticles and skin around my nail was very uncomfortable. Gel was on my skin beside the actual nail , roughly filed off with a nail file then buffed my cuticle on my pinky till it bled!! Run far....far away ....rude, condescending. Still paid for a lousy nail job and let her keep the tip!! Won't be back !! By the way my friend had pedis done from them for years and ALWAYS had some type of toenail fungus, nails lifting from her nail bed .. I mentioned could be the pedicures, check other reviews YUCK!! read more

Amazing experience, the girls here were so talented and so amazing! The prices here are amazing, and the quality is the best in Reno!

Read the reviews. I should have gone to my regular place. I didn't feel like driving so hit this place close by for a pedicure. My bad. I literally will need another pedicure again tomorrow. I won't be back. read more

My daughter and I have come here on and off for years. Yeah, maybe it was mediocre at best but we always enjoyed our time there. Today that sadly ends as one of their staff members (the one that sits immediately to the right when you walk in) decided it was acceptable to call my 8 year old child, chubby. Mind you, her height and weight are appropriate for her size/age and she's extremely physically active, not at all "chubby". Not only were we offended but some of their other customers also found it extremely inappropriate. Today, my 8 year old child left the nail salon from being on a mommy daughter date, with a grown woman insulting her. I will never recommend this place to anyone ever again and will gladly spread the word to others of this incredibly sad experience. Oh and they completely botched my daughters manicure to top it off because the lady rushed it to help other clients even though we had an appointment. read more

I love coming here! Great service! Always take me in on a moments notice. I usually go for a cute design that needs an artist and never disappoints! read more

She was able to get me in at the last minute. Did a really nice job. Very busy place. My only complaint would be that she was obviously the person in charge so I had to leave constantly to help others. But I will definitely be back. read more

By far worst pedicure salon. No liners are used in their foot basins, pumice pads are re-used, metal tools are not sanitized in an autoclave, fumes in salon are overpowering, and pedicure is over priced for sub par work. $30 for a regular pedicure. Cuticles and dry skin we're not removed correctly from around nail area. Worker did not apply polish evenly. Nails left crooked after filing. Definitely would not recommend. read more

Pro Nails - Uneven nail filing. Some cut too short. - Nail Salons Near Me - Reno, Nevada

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