I have the quarterly plan. It's well worth the $130 my Neighboorhood is full of mice which is so…read moreannoying, and guardians always keeps my bait stations full and they even check all my traps. A few times I've smelled a mouse and I find their traps are easy to locate, vs the previous company I used which was like a game of his and seek and. I couldn't ever locate the traps. We have had Mike come the last few times and he's a really kind sweet guy who goes over everything in detail and honestly I think he goes above and beyond. The service also includes spraying for ants and stink bugs and I have significantly seen less of them inside since we started with them. Honestly I'm very happy, they're easy to get in touch with and reschedule and they let you know when they're on the way. Highly recommend.

I used Guardian back in November 2025. The first time they showed up, they were actually early and…read morethorough with their process.. They scheduled another appointment about a week or two after. The technician was supposed to show up anywhere from 9 to 11 AM but did not show until after 12:30 PM. I used PTO time that equates to over $150 at my work that is now lost due to Guardians error. All I received was a "sorry" from their call center. If Im running a company and there was an error on behalf of the company. I would do better than just a sorry. If the shoe was on the other foot, then I would've been out money. I take it professionalism is a thing of the past.

Charlie provided me with EXCELLENT critter blocking service. On his initial visit, he explained to…read moreme exactly what the service would entail, and showed me in detail how and where mice were entering my home. I learned a LOT from that. He also pointed out places I would never have expected. After I decided to proceed, Charlie showed up exactly on time on both days, texting me with his ETA each time. He also took the time to show me exactly how the rodent barrier was installed on my house, and how he took into account the idiosyncrasies of the build of my house. He is very personable, professional, and obviously knows his stuff. I highly recommend him

Dylan and Debug were great to work with! Dylan fully explained everything they were going to do to…read moreme and my wife. Dylan told us everything we needed to know to better understand how termites work and answered many questions that we had. If we need any typoe of extermination processes in the future we will definitely call DeBug.

Justin shows up when he says he will and does thorough work. He knows what he's doing and it shows…read more He also isn't looking to nickel and dime you, opting instead to say let's give this a shot, it should do the trick before you need to spend more money. He's our go-to for any pest issues.

Justin is a class act. Can't tell you how impressed our family is with his work. He's always on…read moretime, thorough and honest. We totally trusted him to solve a rodent issue at our mom's house. Other companies didn't complete the job and seal off the trouble spots around the foundation, Justin was very detail oriented and an expert in his field. He not only solved the rodent issue but noticed other trouble areas and recommended resolutions that didn't include extra work and money. I would HIGHLY recommend him to friends and family. 5+ Stars!! Wish there were more contractors/service providers like him.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

Had a huge yellow jacket nest on the side of my house inside the wood. So many bees, but they are…read moreall gone now. Phew. Thank you!!

I hired this company in 2024 to remove bats from my attic, and despite multiple visits and…read moresignificant cost, the problem has never been resolved. We continue to have bats in the attic, and recently one entered our living space. As a result, my son and I had to undergo rabies vaccinations, leading to thousands of dollars in medical expenses and a very stressful experience. Now, after all of this, the company is claiming my warranty is void because I had a new roof installed and did not notify them immediately. I understand if this was their first visit and I had forgotten to tell them but this has been an ongoing issue and it feels like an excuse to avoid taking responsibility. I hired this company to eliminate a serious health and safety issue, but they have failed to do so. The service has been ineffective, and I cannot recommend this company.

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

Flexible scheduling. Arrived punctually. Seams to have solved our rodent problem. Slightly…read moredisappointed they did not clean up animal droppings that were found.

Came a day early. Dusted for yellow jackets before contractor showed up to install an aluminum HP…read moreramp. all set. $200 to dust. No nest removal needed.

Dan the pest man is the best. He was timely, fair-priced and straight-forward. Did not waste my…read moretime and absolutely didn't try and upsell me on things I didn't need. We bought a place that was empty for years and riddled with mice, squirrels and other vermin. Dan did not waste my time, fixed my problem and helped with an insane amount of much needed-cleanup. High-quality, speedy service that fixed our scary basement, and made our old abandoned house look like new construction.

They finally decided to do the full refund. I never leave bad reviews but I felt like I had been…read moretaken advantage of. I'm glad they decided to do the right thing and hopefully they make the appropriate changes to prevent this from happening again.

From the owner: Modern Pest Services, a leader in pest control management, is renowned for its exceptional service…read moreacross Maine, Massachusetts, New Hampshire, Connecticut, and Rhode Island. Catering to both residential and commercial clientele, Modern Pest is dedicated to providing proactive and cost-effective solutions that protect against a wide array of pests, ensuring safety and peace of mind year-round.