I used this facility for the past 9 years for my Company's pre-employment screening. They are…read moreprofessional with great customer service.

Is it weird to give the piss test place 5 stars??? These guys are professional and kind. The guy…read morethat is in the front must have red bull in his veins, bouncing all over the place. Quick in and out in about 5 minutes.

Stopped in without appointment due to traveling. Jay, as usual was professional and friendly. I was…read moreworked in by Jay and met a new Medical assistant, "Daisy". Super nice and professional as expected. She did a wonderful job and her attitude was great. Thank you, "Total Men's" for another professional health experience. David W.

Friendly staff, great communication, and nice interior. I will keep this as my primary care…read morefacility.

Usually when you walk into a medical facility, people need a little more comfort and patience. The…read more2 out of 3 staff that we interacted with did not give that. They were impatient and made rude facial expressions. The only reason we have gone twice to do labs is to save a trip to Austin. I figured a second try would change the experience, but it didn't. This review does not pertain to the doctor or NP. We just went to do labs.

Great service. I have seen both the MD and the NP and they are good. The NP is super thorough. I'm…read morevery comfortable having my son and I get care from this location. They also answer the phone unlike the Bastrop location. Highly recommend.

Usually I have horrible experiences with lab work but kagan is a true professional. I don't want…read moreanyone else to stick me with any needles besides her. I felt nothing. It was fast. She was friendly and compassionate and patient with me. I have avoided getting any bloodwork done for 10 years due to bad experiences... kagan has shown me a new light in life and I am forever grateful.

Find another labcorp location. These people have no clue. Their computers were down. I checked in…read moreand it tells me to wait until I'm contacted. After waiting 15 minutes after my appointment I start trying to call but get no answer. I stood by their door for 30 minutes and they couldn't stick their heads out to see if anyone is waiting. They can't do any tests because the computer is down. They can't answer the phone? They can't look outside to see if people with appointments are waiting? What a complete waste.

I come here every month. I will not be returning to this location.every time i come into the…read morebuilding i get greeted by the older Caucasian woman in her 60s. She is very rude , tries to rush the whole process. very impatient i get alot of passive aggressive energy from her. I DO NOT FEEL WELCOMED IN HER PROXIMITY.

I needed to get a DOT / FMCSA pre-employment drug test, as well as enter into a random drug testing…read moreprogram. This was my first time for any of this, I had no idea what I was doing, a I knew is that I needed it as a CDL driver. Peggy and her staff had all the answers! They were super helpful and got all my required paperwork to give to the DOT. I didn't need an appointment, parking was easy, they are right of 35 and they even emailed my results!!! Thank you Austin Mobile Drug Testing for making this such an easy process!

This place is a godsend. I had a bad bout of poison ivy and I desperately needed treatment. This…read morewas the best medical experience I have ever had, and I have been to many doctors/treatment for years. Easy appointment. I arrived early. They got me in immediately, very friendly staff. Seen in minutes, treated quickly by very competent staff. Out in minutes. Problem resolved. If you want quick care this is the place to go.

FALSE ADVERTISING - went to get sports physical for $10. Made appointment as prescribed to get the…read more$10 physical. When walked in they tried charging me $70 because wasn't minor. They only said student - I am a college student. Not hard to add info to advertisement - especially since having to book appointment anyway to get discount.

went it for drug test - AMAZING WONDERFUL PLEASANT NICE employee named Lina - it was very fast and…read moresimple!!!!

I hate leaving this review. I'm in an ugly custody battle. The court I'm going to favors Any Lab…read moreTest Now. Not an issue. To prepare for a filing I was about to make, I decided to be proactive and get a hair follicle test as a buffer for any wild accusations by my ex. Due to circumstances, it needed to be done ASAP so I could have the defense I needed. A couple weeks ago, I took off of work at the earliest possible time I could and raced to the Bee Cave location. I live/work downtown and my GPS sent me to that location. I arrived at 4:40 PM. I had no time Saturday, as again, I was working. Imagine that. I rushed in with my infant. I asked the employees to do a 5 panel hair follicle test if they were accepting walk ins still. I didn't want to be an AH. If they turned me away, I would have understood, but I had to try. They told me they could - no issue. They provided the price. It sounded like $215. Weird. It was $179 online. I chose not to argue - I needed this done ASAP to move forward with filing. My emergency trumped all in that moment and I figured I could ask questions later. Surely there would be a logical explanation. Maybe they raised their prices for walk-ins? Maybe it was just taxes. No clue. I completed the test. The techs were very kind and fast. Despite their price mess up, I still like them. They told me I'd get my results by the following Thursday. I was done in no time and able to tackle the rest of my day. Following Thursday rolls around. No test results. It also wasn't $215, it was $259. A hell of a lot more than their site advertised with no logical explanation. So I called and asked about that and the price difference. A very kind gentleman told me I was overcharged because the techs failed to ask which lab I wanted my test sent to and one lab was more pricey. I told him that was dumb - why would they assume like that. He said due to their mess up, he'd ask a manager if they could reimburse the difference and that my results would be in at the latest by the next day (Friday - a week from the initial test). I called again. Still no test results, but I was told it can take 10 business days for results. Cool - but that would be nice to know from the get go. She said she heard about me being overcharged and that that wouldn't have happened if she was working. She forwarded me to leave a voicemail for the person I previously spoke with about the reimbursement. By the next Tuesday (day of this review), I received my results and called again about the reimbursement as I heard nothing and hadn't been reimbursed for the overcharged amount. I explained the situation to the person right off the cuff. She forwarded me to someone. I explained again and was exasperated. The woman was extremely curt. I'm guessing she was the manager who had to approve the reimbursement. She said a family member died and she'd been out all the previous week. I apologized profusely, but explained all I wanted was to be reimbursed for being erroneously overcharged. She proceeded to gaslight me and make it out to be MY fault. If I didn't want to be over charged, I shouldn't have gone so late in the day! The techs shouldn't have accepted me after 4:45! The techs obviously didn't have enough time to give me my options! I was wrong the website doesn't show $179 as the test cost! But out of the goodness of her heart, she'd reimburse me for my ineptitude. Bless her heart. The thing is, the website only shows $179 for a 5 panel, so she was all wrong about that and my arrival time. As I told her, I could dispute it with my bank and 100% be reimbursed for the difference. I just wanted them to do the right thing. Apparently, accountability for overcharging a single mother isn't their forte. Maybe I shouldn't have dressed however I did that day. Maybe then they wouldn't have overcharged. If I could give the staff more stars, I would - this review is solely based off being overcharged and the treatment by the manager. Seriously, a simple apology would have been the appropriate thing to do. People go to your lab in times of duress - a little decorum goes a long way. See photos for pricing - they're more accurate than the employees can provide.

First of all, the waiting area is absolutely gorgeous and so calming. It immediately puts you at…read moreease. The front desk team was polite, welcoming, and genuinely helpful. The doctor I saw was incredibly knowledgeable and took her time with me. She even ran a few minutes late for her next appointment because she didn't want to rush our conversation, which I really appreciated. As a cash patient, I was also pleasantly surprised that they offer an interest-free payment schedule. That kind of flexibility makes a huge difference. Highly recommend. It's honestly refreshing to see healthcare moving in such a positive direction.

Not the $49 visit I expected…read more I signed up for One Medical because I saw a $49 price for a video visit. Instead, I received a $335 bill to my insurance, which resulted in a $120 bill to me because I hadn't met my deductible. When I called, I was told that I had scheduled a regular visit rather than using the free "on-demand" option available with the membership. I explained that I found the distinction confusing, but the representative essentially told me it was my fault for not reading the fine print. When I asked to escalate the issue, he initially told me there was no way to do so. I eventually reached someone who escalated it, but the escalation manager's response was essentially the same: they weren't willing to do anything about the bill. They did offer a 12-month interest-free payment plan, but I declined because it required giving them a credit card. With their deceptive practices, I'm scared to see what they do with my credit card. For $99/year for the membership I ended up paying more than my regular doctor for a routine video visit. I'm cancelled my membership. I've written a more detailed account of the experience here: https://www.austinprogressivecalendar.com/blog/my-experience-amazon-one-medical-49-turned-120