I was locked out of my apartment and Ash came out on his day off and saved the day. He was very kind and I was in my apartment within minutes. Thanks Ash! read more

Made an appointment via Yelp to have the locks for all the doors in our home replaced. Ash came out, gave me a reasonable quote we agreed on and then took care of everything that same day! Ash picked out the perfect color for the locks and knobs to coordinate with the existing door fixtures and the project turned out perfect. The whole process was so easy, Ash did great quality work, and I couldn't be happier! Highly recommend Pro Key Locksmith! read more

Due to certain circumstances I had to look for someone to help me with opening my safe. On a Saturday, it's nearly impossible to reach anyone in this field but I was lucky enough to get a prompt answer. Spoke to Ash who answered my questions, and even set up an appointment for the earliest possible time. This man was true professional andI highly recommend him to everyone! Call Ash if you need any help, regardless of how big or small your safe is. The price was more than fair being that this was a last minute appointment and for what he had to do to open the safe. Thank you Ash read more

I took out the trash and locked the door behind me while on a meeting and had to get back inside before my phone died. I did not choose the cheapest but the best rated locksmith because I needed to make sure I was gonna get in. They also provided the quickest response time and the quickest arrival time. Edward arrived within the estimated 20 minutes and was able to open my front door with a credit card. I was inside before my meeting was over, and it wasn't even an half-hour long meeting. Choose well, my friends--it's worth it! Lovely people!!! read more

Ash is very exceptional at getting back with his customers and generating a quote on the spot . His technician Edward was on time before I got to the site and he was adept at cutting the padlock on my storage unit efficiently . read more

Pro Key Locksmith was amazing ! Ash was quick and responsive. I was able tog at an appointment the very next but he is very booked so I would call in advance ! My locks are good as new and he resealed the keys to new cylinders and rekeyed to my existing key ! Highly recommend ! read more

They are literally never there! They've taken a convenient location and just put up a shingle but barely answer the phone and are physically never at the location. Change the information online and on your sign it's untrue. read more

We needed to rekey doors in my house so I reached out to Pro Key to see what they could do for me. I spoke to Ash over the phone and he provided an estimate and availability on when he could do the work. When Ash arrived he was professional and very efficient in the work. Quality work and timeliness goes a long way! read more

Unfortunately if we could give this place a zero it would be a negative number. The locksmith was unable to make the key had to go back to his office and still was not able to make a key sorry guy. read more

Thank you guys! Call pro key locksmith: fast, great price and great. Couldn't have made it to work on time if it wasn't for them being so quick. read more

Pro Key Locksmith - I locked myself out of my house.strongly recommend to call pro key locksmith. Eddy was great and rapid.Thank you guys! - Keys & Locksmiths Near Me - Granada Hills, California

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Got locked out. Answered phone right away. Had to pay upfront, but explained why. Great service, came within eta of 30 mins. Would use again. read more

Immediate service, friendly and conveniently located just outside of Trader Joe's. Competitive prices and saves me a trip to Home Depot. Ash was very welcoming and professional. read more

These ratings are are definitely bought. Crappy pricing and even crappier communication. 0 stars if I could.

I requested Pro Key Locksmith's service at night around 9pm as the winds locked us out. He came within 20min and got us in! 5-stars!

Great customer service. Unlocked out garage door without any damage. Very professional! Came to location right away and took care of what was needed. Great job! Recommend 100% read more

I needed a keypad lock on my door and that's when I talked to Shawn at Pro Key Locksmith. He knows his stuff. I texted him a pic of my lock and door. Less than 24 hours later the project was completed perfectly. They came on time, were super tidy and polite, did amazing work and now I have an awesome keypad I've wanted all this time. I will definitely be using them again! read more

Pro Key Locksmith - Keys & Locksmiths Near Me - Granada Hills, California

one of my sons locks a door by accident, we couldnt find our key, Pro Key Locksmith came over very fast, in about 15 mins, fixed our problem easily, respectful, asked for proof of ownership (of my hm) , was knowledgeable. would recommend! read more

Pro Key Locksmith - Keys & Locksmiths Near Me - Granada Hills, California

Fast and reliable service. I definitely recommend pro key locksmith.Thank you for your time

On time, great price & polite technician. This family has been doing this over two decades--and their pride and workmanship are superior. Pro Key is highly recommended. read more

3 months later this guy reads his reviews . You were told what locks needed replacing and what locks needed re/keying . Hopefully your staff is bright enough to jot down the easy specifics, so guess not . Yes - I have 3 businesses and am on the go . Didn't think I had to be there to baby sit a repair guy with an attitude, guess I did . You wouldn't take my card over the phone so we gave you cash - What's the problem " Hero " Yikes Man read more

I am a consumer and customer. After the horrible experience with this company, I felt I needed to share it. I only do reviews for experiences that have impacted me. This impacted me in a negative way and hope no one must experience it. I have a retail store and the lock on the door was jammed. It was an emergency after hours call. It was a Sunday and it was the stores first weekend. I called to see about service. The person that answered was Sean. He told me the call would be $150 to go out to the site. He stated he could be there by 9:30 am. To be very clear, they arrived before opening, did the job , and we were able to open. I am grateful for the task they completed. The issue is really the lack of customer service. Why 2 people needed to do the job is unclear. We had to give $400 in cash. So, if any one calls after hours, be warned and prepared! Whether you are a small store or large company, customer service centric attitude is always needed when dealing with the public. Sean's attitude about the situation was demanding, rude, and combative. The pregnant manager was nervous about the situation and Sean's attitude and lack of patience for a new employee was horrific. The next day I asked a question about the service he performed. He stated that I should check my security camera. He stated that the job was a headache for him. Call this company and I believe that they can do the job. Be prepared to be held hostage for money and treated disrespectful and with contempt. read more

Awesome quick service. Called for service and they were there to help. Very friendly service

Excellent Service, they were very responsive.I would highly recommend, and would hire again ! read more

Wow, surprising how you think this is embarrassing for me and not you since you're the "Lock smith". I have no problem paying for someone to do the job right and never said that the service fee wasn't mentioned. I was simply stating the facts. Thankfully I did find a local locksmith who was able to order the lock and install It. Never did I say I just wanted the door open. As a homeowner and a family with pets, kids and a pool I will not risk having a broken door that won't lock for weeks because you said that there would be no wat to lock it once you broke it. You would essentially break the door and leave me no way to lock it. You also said you would not have a lock to replace it with for weeks. I will would much rather lock my door than have it open/ broken for weeks. Glad the professionals at Newhall Valencia Lock and Key were able fix it. read more

Pro Key Locksmith - Temporary Lock from Home Depot . - Keys & Locksmiths Near Me - Granada Hills, California

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Open 24/7 but don't answer the phone and you can't leave a message because the mailbox for voicemail is full

The team at Pro Key Locksmith was able to expertly adjust our locks. I called and made an appointment same day and was very impressed with their skill and efficiency. read more

Pro Key Locksmith - New locks - Keys & Locksmiths Near Me - Granada Hills, California

This is the best service I have had, the guys were professional, they were responsible, thanks again and God bless you

He was very nice. However, I was super disappointed that in booking the appointment he did not mention anything about the new lock costing $480. After my husband sent him pictures inquiring about what we needed. After being here for less than five minutes, he then said he understood why we would not move forward as it was expensive and said it is still $65 for the service fee?? I understand it is his time, but the communication ahead of time would have been appreciated. After he left, we had a second company come out and it was a fifth of the price. Communication is everything. read more

Sean came to my residence on our scheduled time. He was very professional. Unfortunately we couldn't fix our problem but was very honest about my situation. He gave me great advice on what I could do to fix my door/lock issue. I would definitely call on them again if we were to have another issue and wouldn't hesitate to recommend him to family and friends. read more

Came out on a Friday evening for truck ignition damage and had my truck operational by the time he left. Then returned z as bd replaced damaged parts and adjusted transmission tested gear shifting. Friendly and efficient read more

Excellent service, response time was very fast, came to the house on a rush , would highly recommend.

My husband locked my Jeep keys in the Jeep. So after my husband attempted numerous times to unlock it himself and was unsuccessful. I called a locksmith. And from the moment I called Sean he was professional and completely reliable! His pricing was perfect. The estimated time he said he would be able to help me was point on. Super easy to talk to. Keeping his number for the just in case. Thank you for the amazing service. read more

Sean did an excellent job installing a new smart lock on our front door and re-keyed 8 locks! He came on a Sunday for an in-person consultation then came back the next day. He was prompt, observed Covid-19 protocols, and was thorough in explaining what he will be doing. He answered all my questions and charged me a competitive price. I highly recommend Pro Key for your whole house lock needs! read more

Pro Key Locksmith - Smart lock installed - Keys & Locksmiths Near Me - Granada Hills, California

I need an emergency lock smith left my keys inside the house closed the door to go through away the garbage lucked myself out called pro key gig in to my house within 30 min love the customer services thank you Pro Key Locksmith Used it again 2end time for lock out of my house on Christmas thank you read more

Ash was very responsive when I called him to come unlock my car. Got here ASAP! Very reliable and highly will recommend to give them a call.

Ash was fast & efficient. Fix my door knob I got locked up, friendly as well. Arrived in 25minutes as promised. Reliable and did a great job! read more

I locked myself out of my house and they were here within 15 mins! Incredibly fast service and nice guy. They'll be swapping out locks and adding bolts to the same door this Friday. Thank you! read more

Sean kept insisting to talk to my wife only and told me and I quote 'You stay out of this' after that I asked him to leave and he tried to charge me a $400 service fee after having done no work read more

Sean is professional and fast, I would definitely call him again. Great service with a smile! read more

Great service, came within an hour! Super fast response very friendly! Highly recommend.