They arrived on time, quickly diagnosed the issue, and explained everything in a way that was easy to understand without trying to upsell unnecessary work. You can tell they really know what they're doing. The repair was done efficiently, and everything has been working perfectly since. read more

After reading the reviews, I was honestly pretty worried. That said, my first experience with this plumbing company was solid. Jeremy was great--professional, clear, and easy to work with. He didn't have a camera on his truck that day, so he had to come back another time, which was completely understandable. When he did return, he fixed the issue, and I didn't have any out-of-pocket cost beyond the $75 service fee. From what I can tell, many of the negative reviews seem more related to frustrations with the warranty company, not the plumbers themselves. The technicians appear to be operating within the limits of warranty policies and business practices they don't control. read more

!!!WATCH OUT FOR THIS COMPANY!!! GET 2nd OPINIONS! THEY ARE BAD AND WILL SCAM YOU! We called our home warranty company about a puddle of clean water on the ground near our septic tank. No odor, no flies, no backing up of our sinks or toilets. We were convinced it was something simple but a technician from this company came out and "used a camera" (no camera evidence provided as legitimate companies do) and they sent us the invoice that I put in photos for $6500!!! As a law enforcement family of 6, on one income, struggling to make ends meet, Christmas and birthdays around the corner, this quote caused us a great deal of stress. Worst of all, our home warranty didn't cover septic damage (only plumbing) so we would have to pay everything out of pocket. I got suspicious after talking to a successful licensed plumber I knew, very well. He said not to approve the quote that they were absolutely scamming us. I then asked chat gbt. It also verified to me that the quote they gave us was astronomically inflated (3x higher than it should be) even if their initial findings were true.... Which was unlikely because there was no smell or plumbing issues in the home. GBT also mentioned the terms they used in the quote were very "scammy" and exaggerated in attempts to compensate for their outrageously inflated quote. So I decided to call my dad. My dad is ALSO a plumber. Lifelong honest plumber and retired business owner. He said nothing about their findings made sense to him based on symptoms. He is disabled and 73 years old, so I didn't want to bother him for help with this unless needed. He drove two hours to our home and dug the hole himself. Within 20 minutes, he found clean water spraying 2 feet down, from a pvc pipe that's for our sprinkler. This leak was directly under the puddle. Made perfect sense because we noticed our grass was slowly dying and sprinklers hadn't been working properly. Cost of repair was $35 . Took my elderly disabled father 1 hour to fix on his own from start to finish. The company also kept messaging us, lowering the price by almost several thousand, after we never responded to the quote. HUGE RED FLAG! My dad snaked the clean out for us on his way out, to further disprove them. He said if it was broken we'd know as it would have issues passing and surprise! It passed through the pipes effortlessly...again showing there was no damage to our septic pipes. The area is now dry and sprinklers working again. Problem solved. If there was a chance they were just wrong and incompetent, I wouldn't have been so eager to review but they absolutely, without a doubt, intentionally tried to scam us. This company is really BAD NEWS and a disgrace to the word integrity. I will be reporting them in every way possible and reviewing them on all platforms. Who knows how many people and in how many ways they've scammed their customers. Nice try CROOKS! read more

Pro Integrity Plumbing - If the line from the clean out was truly broken as they said this water would smell horrible.The problem was a pvc to sprinkler - Plumbing Near Me - Apple Valley, California

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I have only had 1 experience with this company. I called my home warranty for a leaking faucet in my shower. They scheduled service within a couple days. Vincent came out and was very respectful, honest and did a great job. He fixed our issue quickly and mentioned a concern that we may have rust in our pipes. He went up and above the initial job to make sure we had all information we needed to feel safe. Thank you Vincent. We didn't have to go all weekend with a leaky faucet. read more

This company is shady. Reached out to the warranty company and got stuck with these guys. Saw their reviews and felt a type of way about them. After dealing with the plumber Luis, the reviews check out. Poor attitude tried to up charge me for things that aren't needed. $200 for them to shut off the water? I would of assumed thats part of their scope since they cant really do much with the water on. Had to shut the water off myself to save myself the $200. Luis who is the tech even asked if I wanted to go into a crawl space because he didn't want to do it. The tech also said he couldn't take the trash he created because he was only there to fix the leak. Stay away from this company. 10 out of 10 do not recommend! read more

I had the worst experience with a previous plumber who came by 3 times and couldn't figure out the issue with my toilet. They didn't even want to come back the 4th time, so thats where I found Pro Integrity. At first I was worry I am going to get the same run around and the reviews were horrible. So I had very low expectation. However, I was shocked that so far it's been a week and no issues with running water with my toilet. All he had to do was just to adjust some parts inside the toilet and chain and so far my toilet is fixed!! I am so happy they finally figured out what the issue was and fixed my running toilet. I plan to use them again if I ever run into any issues with any leaks or plumbing issues at my house. They can be trusted and I would recommend them to anyone! read more

BE AWARE DO NOT USE. EVEN IF YOUR HOME WARRANTY COMPANY SEND THEM OUT. My home warranty company sent them out to unplug kitchen sink all they did was snake the sink out, and said it was a towel stuck in there. How a towel got in the kitchen sink I do not know because the holes in the drain is so small. And they did not check the pipes after snaking to see if it was a towel. They came back the next day and wanted to charge me $700.00 to install a clean out. I called a plumber on my own and they came the same day and snaked out the main drain and put a draining solution in it and it clear it. No towel just a ball of hair. So be careful. They told me my home warranty did not cover them installing a clean out drain I had to pay for it and I could finance it. Yes, in my opinion they are a scam. This is the way they left my kitchen sink. read more

Pro Integrity Plumbing - this is the way they left my kitchen sink - Plumbing Near Me - Apple Valley, California

Pro Integrity was great. On time and professional, water heater installation was quick and done to current codes. Technician did multiple updates on inspection and replacement. Good price on equipment and total package. read more

Pro Plumbing responded to my call fast. Miguel was very good in explaining our situation and ways to fix it. He is the best! I highly recommend Pro Integrity Plumbing and Miguel is *****! Russ Wilson. read more

Eli and family would like to thank Miguel and John for their hard work! They were on time, very professional, and fixed the issue very quickly. They explained everything very well and suggested next steps for our home. The problem was fixed very quickly and I would recommend this company to all of my friends and family read more

I had a terrible experience with this plumbing company through my Home Choice Warranty for a water heater replacement. The technician, Miguel, came out and claimed that my brand-new piping needed "modifications," which was completely false. He also added several unnecessary extra charges -- all of which were items the home warranty does not cover -- clearly an attempt to make me pay out of pocket. It was obvious he was trying to inflate the invoice instead of doing an honest evaluation. I later had another licensed plumber review everything, and they confirmed there was nothing wrong with the piping or installation. This company is dishonest, misleading, and unprofessional. They take advantage of customers who trust the warranty process. Avoid them at all costs. read more

The plumber didn't even tighten my gas line to the water heater. Also charged me an extra thousand supposedly to make the project up to code. Then he said my shut off valve for the water stopped working. He then tried charging me an extra $300 for it to be replaced after it magically stopped working. read more

Their thoroughness, expertise and patience with me was remarkable! I had a leaking pressure and release valve and they explained to me how it and all the water works in the house so that I could understand. read more

I had a claim under my home warranty for running water in my system. Devin came out and cut through drywall and said it was in the manifold and a new line had to be run. He submitted it and of a $3000 allowance, insurance only approved $500. I had to agree to pay $2150 out of pocket. When Devin came back he fixed the leak and installed a hot water recirculating pump for which I paid $575 and he was supposed to fix a Leak at the hot water valve in my bathtub upstairs. When he left, we heard the pump circulating water all afternoon. When my wife went upstairs 6 hours later, the water in the tub was running full blast. When we turned it off, water was leaking from the other valve (cold) and it was on the floor and dripped down into the kitchen light fixture above our sink. When I called Devin to fix it, he said he wasn't responsible for the and refused to come back to fix it. This company overcharged me and was not customer oriented. Very poor response. Do not use this company! read more

the plumber showed up without all the tools to do the assessment properly, and didn't bother to put the cap back on the water meter, which is out in the alley. in spite of an incomplete assessment, they would not refund any of my money. I had to pay someone again to find out what was going on with the water leak. read more

Great to work with, they were able to fix my pipe repair for a great price compared to other quotes I got. They completed the job quickly and the plumber was patient and answered all my questions. Will be using them again! read more

Beware if your home warranty recruits them for a service. They will price gouge you and try to add tons of extra out of pocket expenses. The work is done well , but the technician was rude and not compassionate towards my father in law. Would not use them again for future services. read more

Original request to warranty company for leak, who then called Pro Integrity. The technican arrived, evaluated the leak in my tubung behind the washing machine. The water to the whole house had to turned off to repair it. He took pictures , snt them to his company for approval to proceed. He then claimed they wanted more picture, and he suggested that the hose bib housing behind the waher also needed to be changed and, submitted that to be done. Meanwhile , he did not repair the initial leak I called about. Six days later, it is still not repaired. We are without water, and the technician is calling me trying to convince me to pay out of pocket for "upgrades" not covered by the warranty. read more

Had a wonderful experience with Vincent. Great quality of work! Would recommend overall.

The worse service ever beware they don't clean up after themselves and god forbid you have a sewage issue as we did ! They threw all the sewage out on the driveway and lawn and when we called to ask what happened the response from Janet was sorry we only do the job ! We don't clean up your responsibility as a home owner ! So imagine we are supposed to all know this ! It was the most horrible thing ever as you even imagine ! Please do not hire this company ! Thanks Jose for such a terrible job ! read more

I had a bath tub leak in an upstairs bathroom. The leak had stained the kitchen ceiling below the bathroom. The leak appeared to be at one of the drain pipe joints. The kitchen ceiling was wet and stained so I decided to cut out some of the drywall and dry out the damp area. when the plumber arrive he didn't have a ladder so I lent him mine. After he examined the drain he said somebody had done something to the drain, he told the warranty company and they denied the repair. The reason I wrote this review is it shows the incompetence of the plumber. had he more skill and knowledge he would have found the cause of the leak. My son and I stuck our heads together (into the space) and found that the leak was coming from putty that you pack around the drain pipeHad dried up and wasn't sealing the drain pipe. The plumber should have caught that. He wasn't prepared and just threw his hands up and took the easy way out .I will never use or recommend this company read more

Per our home warranty, they sent this company out to unblock our sink and said they were unable to and were going to have tear out the wall to get to the pipe! We said to wait & got a second opinion and the plumber had it cleared in 20 minutes!!! Pro Ingrity I believe were trying to scam my 90 yr old mother... because I was out of state. Will be talking to home warranty to get our $75 back!! Don't call this place!!! read more

Our water heater went bad and our insurance company assigned Pro Integrity Plumbing to help us. Chris called us right away and sent Casey to take a look. They ended up replacing it for us quicker than we expected in this busy season, especially here in the mountains. They communicated with us every step of the way, were on time, and professional. Casey and Adam did a great, clean job, and even gave us some advice. Plus, they were very courteous. We will hire them outside of the insurance if we need any plumbing work! Great company, we recommend them! read more

They get a two star for solving 1/2 of the problem but they really fell short on Customer Service and overall integrity of taking care of customers. They ordered the wrong part 2 times for my toilet. Casey suggested I buy a new toilet from them instead of trying to order the correct part. I obviously declined and he begrudgingly accepted getting the right part after I told them I could just get the Insurance company to assign another contractor if they didn't want the job. I went out of town and they called twice when I was gone to schedule an appt. I texted them when I was returning to schedule in a new time but never heard back (lost reception while we were on the phone). They called me today to schedule an appt for the next day and I couldn't take work off. When I asked for a future date, they said they didn't have anything scheduled in my area. I said that wasn't a big deal and to just cal me when they were in town again. That is when they got upset and told me to call when I was ready, because I clearly wasn't. The rest of the conversation was trying to talk over an angry individual explaining to them again and again, I'm literally ready, in town and asking you to call me. You said you weren't ready. Then he hung up. When I called back he said he didn't care if I left a bad review. I guess customers are not important to certain companies when they can guarantee business from an insurance company. Which is unfortunate. If you have a choice with your insurance company, I would use someone else. read more

They shouldn't even get one star. They show up drunk and unable to perform their job.! Then get all offended when you call them out and will call their supervisor to complain and leave leaving your house a total mess.! Don ever waste time nd money with these scammers.! read more

Warning you not to use Pro Integrity Plumbing of Apple Valley! They show up, say they can't do it, but charge you extra for unnecessary modifications. I sent them a picture before, of the valve to be replaced. He sent the guy out, and then the guy said he needed to modify it because he didn't have the part. This is the 2nd time they have done something like this. read more

The guys were pro's I explained what my problem was they came with all the tools found the problem and fixed it. They were on time courteous, professional plumbers. I was having an issue with the toilet in my RV and he said I've never done one, but let me fix it and he jumped right in and fixed it and I'm very happy. Then I asked him. Hey I've got a couple hose bibs that are leaking. Can you fix them? Yep boom it was done. read more

RIP OFF! Through a home warranty I was sent out a lovely young man "Casey" unfortunately it took one week before they came out. I was told by Casey that I would be able to cash out for the faucet and they would install under the home warranty. Not the case and what I was led to believe a cost of $75 became $225. When I said in that case I don't need your service thank you (verbatim) Chris said thanks for being rude and hung up in my face. How does sorry I'm not willing to get raped on price for a faucet install kindly saying no become rude? Great customer service Chris! The second star of for Casey. The company itself is a 1 star experience. So many good people out there. Go elsewhere. read more

These guys are not only top professionals that always call back, do the job right and have great advice on what needs to be done, they are the nicest people I've had for servicing anything in my house. Chris, Casey, Adam, etc., are fantastic. I will never use anyone else but them again read more