Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

We had Thompson family plumbing out for an outside water leak coming off the main line…read more Communication about the appointment and arrival time was excellent Alberto was the technician who came to our home. He was courteous, professional and knowledgable. He went over everything with my husband that he was going to do. They did a call to the office and My husband was able to get all the pricing before the job started. The price at finish was the same as quoted price. No surprises. While having a leak is never a great thing, Alberto was able to make it all much less stressful with his communication and knowledge. He is a young man with a bright future. I expect he will do very well with his plumbing career.

Alejando was very personable and professional. He walked me through the problems, gave me options…read moreand completed the job on the same day. Thank you!

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

Zeb & his crew really deserve a 5-Star rating. They went over and above figuring out and fixing a…read moreslab leak. A consultant they called in with diagnostic equipment has done diagnostics for 40 years. In that time frame our leak was due to bizarre circumstances he'd only encountered (counting ours) 4 times. His diagnosis enabled Chris to effect the repair quickly and beautifully. Thanks guys!

Absolutely amazing service!! I called because of the great…read morereviews and sure enough everything aligned. They had amazing customer service, Cameron came out to take a look at my issue and resolved it right away. Great customer service from both parties and they are very honest. Definitely a plumbing company that I would highly recommend. They are not out to get you for your money, they are very honest. I am so grateful I found a company I can count on for my plumbing needs.

Highly recommend great service Danny really helped me out with a leak that was unknown for a while…read moregetting a very high water bill and all water company was able to tell me was to find a plumber and I was very stressed out and worried it was going to cost a lot Danny assessed the leak and gave a fair price communicated with me throughout the job and fixed the leak quickly giving me peace of mind and so grateful for his service and great customer service this company really there for their community when needed thank you Danny

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

I was going to try and tackle changing out the washers on my newly-leaking bathroom sink faucet…read more Glad I didn't. I called Helping Hand Plumbing instead. Ralph had to fight the badly calcified parts just to try and get to the washers. I asked if it would be too late to consider replacing the whole faucet, which they happily agreed to. Not only did he replace the faucet, he replaced the calcified-frozen inlet valves and lines as well as the drain piping under the sink at a very reasonable price. As always, professionally handled all the way, and importantly rare, both Ralph and Rita are two of the most kind and humble people I've ever met.

Excellent service highly recommend .fixed my leaks and my sink .have been using there service for…read moreyears .

Once again, fairway to the rescue. They are great. Been dealing with them for years. Will not call…read moreanyone else for plumbing needs!

My water heater failed over the weekend.(HARD TO TAKE A SHOWER WITHOUT HOT WATER -- ASK MY…read moreDOUGHTER), I called Fairway and they scheduled an appointment for Tuesday. I looked at the heater myself and I knew that it was over 15 years old and making thumping noises. I decided to call back and ask for a replacement heater. The tech, Nick, showed up with heater and all parts about two O' Clock. Very hot day and within 2 and a half hours the heater was replaced. I ask a lot of questions and he answered all of them. Very quick and installed with the new state installation requirements. Contact Fairway Plumbing and Drain Cleaning! 760-951-6909. They will treat you right. p.s. My daughter is very happy!!!!

Hector and his assistant were great…read more They had to dig out and replace the cleanout next to the house and replace the trap for the tub. Tough work in cold conditions, but they completed the project. Reasonable price for the amount of work they did. I would wholeheartedly recommend Morro Plumbing.

Perfection & Professionalism. Hector exceeds at his…read moreprofession. I had a slab leak, he did some testing and gave me options. (Reroute or repiping) The best option for me was choosing repiping, didn't want to go through the headache again if, in the future, I would've had another slab leak. He's very clean and neat on how he works, and his team did amazing. Looks like no one was even there to do the repiping. Communication is great as well, and he explains every step of the way. You would'nt go wrong in choosing him for your home needs. FYI: he also installed our tankless boiler months before the best decision we've made.

Very hard working company arrived early morning 7:15 done by 2:15…read moreExplaining issues w the sod that was delivered prior to their arrival. I'm pleased w their work looking to rehire them next for my drip system

Unbelievable service and response time and they do an amazing job! They are very reasonably priced…read moreand have integrity. I will not go anywhere else for landscaping!

On 10/29/24 Dustin from Thompson Family Plumbing and Drain came to give us 2 options to fix our…read morebroken water pipe in our front yard. He was extremely knowledgeable & answered all our questions. He was also very prompt arriving at the time we were given! After a change in my choice of options ( which the company was totally helpful about) Jeremy & Noah came out to do the work on Wednesday Oct 30th. They too were prompt arriving here. These two young men worked extremely hard! They were constantly running to get the job done! Jeremy asked if we had any questions & showed us everything that had been done. He & Noah then picked up & stacked all the many rocks they'd taken out of the ditches they'd dug , & asked where we wanted them! I appreciated all their work & manner. I believe they went above & beyond to fix our plumbing! Nice to know that there are still some helpful, hard-working young people as we are seniors & needed the help! Great company response as well! Thank you all!! Karen

Dean did an excellent job, was friendly, and is very honest. He was on time, put on booties to…read moreprotect my floor without me asking. and finished the job fast. It turned out to be an easy fix and the price was excellent and fair. Thompson will get my business from now on.

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10