Once again, Thompson Family plumbing came through. As a single, female senior citizen, so many…read morepeople/companies will take advantage of your lack of knowledge. But not this company. Every single time over the 10 plus years I've used them the technician has explained in layman terms what's wrong and what my options are. Today was no exception. Noah came out to replace a hose bib. Very simple (so he said lol), very quick and professional. Thank you again Noah!

They really deserve a no star rating way over price for the small job that needed to be done the…read moreguy they sent over was an experience trying to up charging by trying to snoop around my house, looking for things that they say that they need to fix in order to do the job red flag if they ask you if they could look around and check the pressure of water around your house call hitt plumbing they're the best i'm adding this to your response you don't have to validate me as a customer you sent over a young boy with tattoos all over his neck, trying to scam us out of $1300 because we didn't have an expansion tank on our hot water heater you were called to cap a line outside on the rain bird system and then you tried to bully us and didn't wanna leave our property and your husband kept bothering us and calling from different numbers. You're lucky I didn't report you and you're lucky your employee made it out of my property you were told numerous times to leave. You're lucky this in escalate to any further.

It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

Found Cisneros Brothers Plumbing, Restoration, Heating & AC Repair through Yelp. Sent out a request…read morefor free quote on bathroom wall remediation and restoration. Staff responded very quickly via Yelp. Thanks Isaac! Follow up phone call received from their friendly staff. Thanks Yasmine! Team Lead Victor came out to the house to do the free evaluation. He was super nice, respectful, professional, and knowledgeable. He did an amazing and thorough job in assessing the bathroom situation at hand. He provided his honest feedback and input. He sent over the estimate a couple days later. Thank you so much Victor for your time, energy, and efforts! It is always good to get a few more quotes before making the final decision. Thank you Cisneros Brothers!

Zeb came out fast when my water heater wouldn't work. He gave me my options and quotes. Then got my…read morewater heater going faster than promised. Highly recommend him.

Needed a plumber due to a leak which proved to be very tricky but Zebs came through with great…read moreservice and and honest work. I recommend them all the way. Great price.

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

Called Dan this morning and he came out 2 hours later. He was very thorough, fixed my pluming leak…read moreand was fair in pricing. Definitely will use him again.

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged…read moreresulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem!

Great service for a great price! I cannot recommend them enough. Kind, responsive, and the repairs…read moreare made to last. Thank you!

Fairway Plumbing was fantastic from start to finish. When I needed my Hot Water Heater replaced due…read moreto age. Derek responded quickly and arrived right on time. He is professional and very knowledgeable... The pricing was completely transparent, he was way less than other Plumbers, with no up charges. Everything was included in the price. He will soon set 3 new toilet for me too. Happy to have found an Honest and great Plumber...Highly Recommend.

Best possible plumbing experience. After noticing water…read moreseeping through the flooring in my hallway and bathroom I received estimates from multiple plumbers before being referred to Fairway Plumbing. The previous plumbers who came to my home went with the "worst case scenario" estimates, getting me as freaked out as possible about the extent of the damage, the scope of the repair, and of course the cost, which in every case was far more than Fairway ended up charging me. Plumbing repairs are not inexpensive, but there are many (local) plumbing contractors who will use scare tactics to get you to spend as much as they can squeeze out of you, preying on the assumption that you don't know anything about plumbing. When Fairway came out to assess the situation (slab leak), Derek found the problem, showed me where and what it was, gave me a couple of options, and made some suggestions. The repair was completed as discussed, reasonable time, clean job. The price for the job is the price for the job, no bullshit. Also, prior to the estimate appointment Derek gave me a tip that likely saved me a bunch of money on my water and gas bills while I was waiting for the repair. Not one tech from the other companies made that one simple suggestion, which is testament to the fact that Derek is a contractor with integrity.

Very good team. Very reliable and fair pricing…read more Very professional and do a very good job. Glad I found them.

Very hard working company arrived early morning 7:15 done by 2:15…read moreExplaining issues w the sod that was delivered prior to their arrival. I'm pleased w their work looking to rehire them next for my drip system

Highly recommend this company for all plumbing needs. I have used them a few times for different…read moreneeds around the house & they have been reliable, quick, professional and reasonably priced every single time. By far the best plumbing company in the HD!

Daniel and his team were so accommodating. They made time for our emergent leak, quoted a…read morereasonable price and came on repaired the problem in a timely manner. We've heard horror stories about plumbers, but these guys break the mold. Highly recommend Daniel and this crew for all of ur plumbing needs!

On 10/29/24 Dustin from Thompson Family Plumbing and Drain came to give us 2 options to fix our…read morebroken water pipe in our front yard. He was extremely knowledgeable & answered all our questions. He was also very prompt arriving at the time we were given! After a change in my choice of options ( which the company was totally helpful about) Jeremy & Noah came out to do the work on Wednesday Oct 30th. They too were prompt arriving here. These two young men worked extremely hard! They were constantly running to get the job done! Jeremy asked if we had any questions & showed us everything that had been done. He & Noah then picked up & stacked all the many rocks they'd taken out of the ditches they'd dug , & asked where we wanted them! I appreciated all their work & manner. I believe they went above & beyond to fix our plumbing! Nice to know that there are still some helpful, hard-working young people as we are seniors & needed the help! Great company response as well! Thank you all!! Karen

I am, again, recommending Thompson Family Plumbing & Rooter. We had a whole house filtration…read moresystem installed and ran into an unusual situation where we found that my house has two separate water lines (two pressure regulators and two shutoff valves). Dean Taylor and Ismael Orozco worked tirelessly one very long day to get part of the system installed and functioning. Dean then came back and worked another very long day to complete the installation (after my husband dug the 12 foot trench for access). I will always ask for Dean to come and complete any plumbing issue that arises. He is wonderfully pleasant, professional, knowledgeable, and is obviously not afraid to work. I've recommended Thompson to other friends and they too were highly impressed. I would not allow anyone else to perform any plumbing work at my house but Thompson!

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.