Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

I reached out for a quote for 2 water heater replacements. My estimates came in at 4500- 5800 for…read moreboth. Here is their response. Okay great. With permits I can replace 2 for you with new shut off valves and lines with permits for $11,000. This includes 2 new units all installed with a 1 year warranty on workmanship and a 6 year manufacture warranty. When do you need these installed?

Zeb & his crew really deserve a 5-Star rating. They went over and above figuring out and fixing a…read moreslab leak. A consultant they called in with diagnostic equipment has done diagnostics for 40 years. In that time frame our leak was due to bizarre circumstances he'd only encountered (counting ours) 4 times. His diagnosis enabled Chris to effect the repair quickly and beautifully. Thanks guys!

Absolutely amazing service!! I called because of the great…read morereviews and sure enough everything aligned. They had amazing customer service, Cameron came out to take a look at my issue and resolved it right away. Great customer service from both parties and they are very honest. Definitely a plumbing company that I would highly recommend. They are not out to get you for your money, they are very honest. I am so grateful I found a company I can count on for my plumbing needs.

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

They called me within minutes! They came out within a couple hours. They fixed everything! They…read moreshowed me footage of the main line and how it sags. They fixed both of my toilets. They fixed both of my sinks and my garbage disposal! These people are great. Very kind and conscientious and very quick. I Highly recommend them.

I was going to try and tackle changing out the washers on my newly-leaking bathroom sink faucet…read more Glad I didn't. I called Helping Hand Plumbing instead. Ralph had to fight the badly calcified parts just to try and get to the washers. I asked if it would be too late to consider replacing the whole faucet, which they happily agreed to. Not only did he replace the faucet, he replaced the calcified-frozen inlet valves and lines as well as the drain piping under the sink at a very reasonable price. As always, professionally handled all the way, and importantly rare, both Ralph and Rita are two of the most kind and humble people I've ever met.

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged…read moreresulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem!

My water heater failed over the weekend.(HARD TO TAKE A SHOWER WITHOUT HOT WATER -- ASK MY…read moreDOUGHTER), I called Fairway and they scheduled an appointment for Tuesday. I looked at the heater myself and I knew that it was over 15 years old and making thumping noises. I decided to call back and ask for a replacement heater. The tech, Nick, showed up with heater and all parts about two O' Clock. Very hot day and within 2 and a half hours the heater was replaced. I ask a lot of questions and he answered all of them. Very quick and installed with the new state installation requirements. Contact Fairway Plumbing and Drain Cleaning! 760-951-6909. They will treat you right. p.s. My daughter is very happy!!!!

I have now known Fairway plumbing for more years than I can accurately count. I would not call…read moreanyone else for any of my plumbing needs. Fairway demonstrates a high level of integrity...prices work fairly...do does what they say they will do in the time frame they say they'll do it...places emphasis on high quality outcomes...and has never left us with any cleanup after the fact. I trust their judgment and call for referrals when I need other types of work. I refer them always...including to my kids and their families. I can't imagine any other company or person leaving me more satisfied when plumbing challenges stress me out. Thanx Derek and company for always being there for us. Marty and Tandy

Very hard working company arrived early morning 7:15 done by 2:15…read moreExplaining issues w the sod that was delivered prior to their arrival. I'm pleased w their work looking to rehire them next for my drip system

Very good team. Very reliable and fair pricing…read more Very professional and do a very good job. Glad I found them.

Daniel and his team were so accommodating. They made time for our emergent leak, quoted a…read morereasonable price and came on repaired the problem in a timely manner. We've heard horror stories about plumbers, but these guys break the mold. Highly recommend Daniel and this crew for all of ur plumbing needs!

Highly recommend this company for all plumbing needs. I have used them a few times for different…read moreneeds around the house & they have been reliable, quick, professional and reasonably priced every single time. By far the best plumbing company in the HD!

On 10/29/24 Dustin from Thompson Family Plumbing and Drain came to give us 2 options to fix our…read morebroken water pipe in our front yard. He was extremely knowledgeable & answered all our questions. He was also very prompt arriving at the time we were given! After a change in my choice of options ( which the company was totally helpful about) Jeremy & Noah came out to do the work on Wednesday Oct 30th. They too were prompt arriving here. These two young men worked extremely hard! They were constantly running to get the job done! Jeremy asked if we had any questions & showed us everything that had been done. He & Noah then picked up & stacked all the many rocks they'd taken out of the ditches they'd dug , & asked where we wanted them! I appreciated all their work & manner. I believe they went above & beyond to fix our plumbing! Nice to know that there are still some helpful, hard-working young people as we are seniors & needed the help! Great company response as well! Thank you all!! Karen

Dean did an excellent job, was friendly, and is very honest. He was on time, put on booties to…read moreprotect my floor without me asking. and finished the job fast. It turned out to be an easy fix and the price was excellent and fair. Thompson will get my business from now on.