Christian arrived and quickly assessed our clogged plumbing situation and went to work to clear-out the grease and debris from our plumbing. Very friendly and efficient. Will definitely call Western Rooter again whenever needed. Thanks to Christian and the dispatcher for a job well done! read more

We had to call for after-hours service to unclog our bathtub drain, and I'm really glad we did. It did cost more than a standard appointment, but the technician was very professional, friendly, and showed up within the promised service window. He explained what he was doing, worked efficiently, and got the drain fully cleared. With a busy household, having the tub working again for the rest of the weekend was absolutely worth the extra cost. I'd definitely use this service again if needed. read more

We've used western rooter on multiple occasions without issue. This time, I'm not happy with the level of service. We asked them to switch the location of our garage sink and stacked washer dryer. They scratched our new washer/dryer multiple times during the job. This unit is less than a month old. I'm so annoyed that they didn't treat our appliances with care. read more

Western Rooter - Plumbing Near Me - Upland, California

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Tony & Kevin came out to access an igniter issue I had with my Takagi tankless water heater. They arrived on time and had great communication with me. The problem wasn't able to be fixed due to my tankless being 13 years old and the same issue has been repaired previously. They ended up coming out the very next day to install a new Navien tankless water heater. I am very pleased with the new one. Everything works great! I highly recommend Western Rooter. read more

Western Rooter - Navien tankless water heater - Plumbing Near Me - Upland, California

I had a leak in my laundry room, so I called Western Rooter. They sent James Hamilton to troubleshoot. He was prompt, professional, and very thorough while trying to identify the problem. I will definitely be asking for James the next time I need a plumber! read more

First time I used them 4 years ago was a total miss. Guy left valves uncapped and levers turned off that should have been on. But pple kept swearing how good their service was. So I used them again few years back and so far...excellent. Each time I called, there's a new face, but they're all courteous and professional. Best so far was today's serviceman, Pablo. Came on time and got right to work for a great price. Really impressed. read more

Our 10-year old water heater (40-Gallon Rheem Storage Tank) started leaking and I found Western Rooter through Angi (formerly Angie's List), they were quick to contact me and set up a time for technicians to come by. Their technicians Omar and Carlos worked quickly but were still careful and thorough with the installation even though it was in a relatively difficult spot in the garage, so definitely shout out to the both of them. Also FYI, I was told they only install Bradford White water heaters - I didn't mind since I had done a bit of research myself and read good things about this brand's storage tank water heaters despite possibly having a higher upfront cost compared to other brands. Overall, I'm definitely happy with their customer service and would contact them again for other plumbing jobs - especially since they offer 24/7 service if needed. read more

Western Rooter - Water heater after installation, a bit of a rough spot since it's pinched between two countertops in the corner of the garage. - Plumbing Near Me - Upland, California

Western Rooter is fast, reliable, but most importantly honest. I've used them twice already, and they provided me the with best prices both times. Highly recommended. read more

Both John and Arnold were professional and accommodating! We had a leak coming from an upstairs bathroom into the garage. We called another plumbing company out and were shocked by their diagnosis and estimated pricing. Our trusted restoration company, Brett from B & B Restoration, referred us to John at Western Rooter and he assured me they were trustworthy, knowledgeable and would not over charge us. Brett was right. We highly recommend Western Rooter for your plumbing needs. read more

We had Western Rooter come out for a bathtub leak and they arrived within the scheduled time. They quickly determined exactly where the leak was coming from and repaired it in no time. They were fast, efficient, knowledgeable, and honest. Will definitely use Western Rooter for all my future plumbing needs. read more

Excellent service from Costumer Service helping me after hours and excellent service helping me solve my plumbing problem quickly and professionally. Also the cost of the repairs was very reasonable and worth the cost. I would highly recommend Western Rooter and I will continue to use them if any comes up again. read more

Had such great experience with WalterX explained everything. Quick to get things done. Clean up after himself and was absolutely a professional. Will def use the again. read more

My wife and I were experiencing issues with our toilet. We reached out to Western Rooter & Plumbing and Roberto was able to come to our home quick. He was very professional, kind and honest. He was able to assess the situation and get the issue resolved in less than an hour. We are very pleased with the service that Roberto provided!! He really focuses on customer satisfaction! Western Rooter is lucky to have him on their team! read more

Fast response and the technician Daniel is super knowledgeable and took time to explain very well on what my water heater issues were and got it repaired in no time!! Strongly recommended! read more

Carlos Diaz did a great job going over maintenance routine for our hot water tank he was professionally and hones.

We have used Western Rooter before and had good experience so I called them this time for changing the gas dryer's gas valve. Arnold and Alberto were our technicians this time. Arnold examined the situation and gave me a quote right away. Arnold was a man with dignity and I appreciate him being honest and helped us clear the problem. Whoever hired these technicians you did a great job on finding good employees who are not only professional also willing to help a customer. read more

Very quick response time and available for calls 24 seven. My sink backed up and they sent someone a very next morning at my availability. I have used the service in the past and they have been very friendly, competent and very prompt to get out to the house. read more

The plumbers showed up early and completed the job in under an hour. They were very professional and even gave me a 5% discount. I recommend them -just as advertised. read more

Paid high price for same day underhouse pipe repair. Tech left twice during middle of repair for whatever reason, and the repair still leaked thru the weekend. Requested for the earliest tech to come monday, but got delayed and they decided to send back the same tech later at noon. Can't seem to know what else would go wrong. Get charged more to fix the same issue? Just gonna have to wait to find out. read more

Western Rooter - Leak still there. This isn't worth $1200 for a same day repair. The higher price doesn't mean reassurance. - Plumbing Near Me - Upland, California

My husband noticed a small leak in our water heater, it's over 20 years old so we figured it was time. I texted John and he immediately responded that they could have a replacement delivered and installed same day. Within a couple hours, Alberto Cortez and Alberto Hernandez arrived. They were super friendly, professional and did quality work. They worked quietly and had everything done and cleaned up faster than expected. John even checked in the next day to ensure all was working well. Nothing but great things from this team, thank you all. read more

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I paid $925 to repair a copper pipe leak that required the plumber to break through my stucco exterior. While the price felt a bit high for the repair, the work itself was completed successfully. The plumber was professional, finished the job efficiently, and did a great job cleaning up the area afterward. Overall, I appreciate the quality of the work and the care taken to leave everything tidy. read more

I requested a shower valve repair and a bathroom faucet replacement. Flaco arrived on time. He is professional, knowledgeable and does excellent quality plumbing service. He gave an estimate prior to getting started so I knew what to expect. Flaco is patient and really goes above and beyond for customer satisfaction. I recommend Western Rooter and especially Flaco. read more

Made an emergency appointment on a Saturday , explaining what I needed on the phone, tech showed up and said we don't go clean outs under the house. Save your money read more

Carlos was great. He took the time to explain some options. He answered my questions. He assisted with the current issue. I will definitely be using their services again. read more

Always a pleasure to work with Western Rooter. They are responsive, reliable and honest.

The staff at Western Rooter were responsive, available and immediately helpful. They were able to schedule an appointment the next day for us and were even able to come out two hours sooner. Our technician, Justin, explained everything very clearly and the work was quick and efficient. No one ever wants to having plumbing problems in their home but now we know whom to call. Thanks WR! read more

They come out Same Day Service, efficient and kind friendly and most of our honest opinion for the customer. I highly recommend this company.! read more

Great experience with Victor and Victor for a look at why I was getting gargling sounds from the bath tub when flushing. They came on time, were professional, friendly, asked good questions, and gave good reasonable advice. I would definitely use them again. read more

I have used them for multiple repairs and upgrades. They have always given me excellent work

I have to say this company saved me in the middle of the storm we just had. I have a commercial building the pumps stopped working for the parking lot. Called Western Rooter out the arrived within the hour and had us up and running again. Clean work Friendly and accommodating. read more

they are not on time and expensive They don't call to cancel the appointment when can not make it read more

They are fast & neat with their work. Price is reasonable. I have used them more than once. read more

CJ is the best! Came out to scope a sewer line. The line had lots of bends and was extremely hard to make it out to the street. Instead of giving up and telling us we need to install another clean out for a couple thousand dollars, he kept working the line until he made it through to the street. He was professional and honest. Western rooter for all inspections and work! read more

Great experience with Western Rooter. On time, skilled technicians, honest pricing, and very professional service. Highly recommend and will definitely use them again. read more

Plumber was on time, work was completed timely and with explanation. The cost was fair. Western is dependable and provides good quality work. read more

Pablo just came over to look at a leak issue I had with my kitchen faucet and resolved the problem. There office was very nice to accommodating to setup a time and Pablo was came at the time he said he'd be here by. I highly recommend Western Rooter for your plumbing needs. These guys will be more go to plumbing company from now on. Thank you for the great service! read more

Been using Western for several years and always have a very professional, fast and pleasant experience.

We got great timely service!! Justin was so knowledgeable and explained EVERYTHING! He was just fabulous! Work was done so professionally & workers really knew their job! We have used Western Rooter for years & this was the biggest job we've ever had done! Have always been happy & never call anyone else. I highly recommend to anyone who needs rooter service or sewer problems. . Justin is the guy!! read more

Needed a water heater replacement and a hose bib repair. Called the office, they had a service team come out rite away. Charlie and Jr. Over viewed the situation and promptly put together a pull limitary estimate. At first I thought Wow!! That's a little pricey!! After agreeing to the price they rolled up their sleeves and to work. After a few stumbling blocks and other needed repairs that were pointed out and well explained the repair price was revised and I agreed to continue with the repairs need so the items would not have to be addressed in the near future. The guys ran and collected all the parts needed and returned and after a long hot 90* day. They completed this project! These guys did a wonderful job A+ .. I am 100% satisfied with their work and clean up and communication. Great work guys and team at Western Rooter. I was a little overwhelmed with the price, BUT the quality of their experience and the stellar work performed is hard to put a value on... Thank You and will continue to send you work and referrals.. Bob Hogan Monrovia read more

I'm Very Happy I called this Plumbing company. They gave me a same day service, within an hour they came to my house and fixed my sink that was getting backup. Justin, the technician, was very professional, fast and helpful. The receptionist, Agnes, I spoke to was very helpful. Thank you to your team for helping me today. I will recommend you guys to my family and friends. read more