Nice professional people. I will call them again when I need them. Thank you for your service.

The following work was done: Bradford and White Water Heater installation, 2 bathroom faucets, 2 sets of angle stops, and one complex shower valve replacement, which required drilling a hole in the tile and also removal of a large bathroom mirror on the other side of the wall to drill another hole. The mirror survived to be re-installed. Antony and Cristian are really good. They are meticulous, persistent, and get the job done, even for complex old pipes like mine. They are clean. Antony even fixed a dryer vent that was displaced by washing machine hose installation and left it better than it was. Laura is wonderful as office staff. She takes care of building permits by going to City Hall herself and notified me to correct owner's name on the permit, which showed the last owner, not me. A roofing contractor did not tell me this. She emails receipts and answers calls promptly. Great company! I will be hiring them again! read more

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We've used this company a few times already and they never disappoint. They are quick to respond, customer service is top tier. Plumbing issues are the most stressful thing to deal with, they take the stress away. Their pricing beat many companies. I highly recommend. read more

Highly recommend Cruz Plumbing! They were punctual, professional, are top-notch. They took the time to explain everything clearly and left the workspace spotless. If you want the job done right the first time, this is the team to call, 10/10 highly recommend. read more

I called to have my drain cleaned. It was recommended by Anthony that it gets hydro jetted. I agreed. I have had Cruz plumbing out a couple times before and I totally trust them. I am always happy to call them. They work hard to fit you in if it's an emergency. This time it wasn't. Anthony recommended cleaning the shower drain since I told him I had had some trouble back in December. Good thing he did it had hair clogged and it would have only been a matter of time until it clogged again. There prices are fair and reasonable, not like others who want to start off high and then tell me that I need to have more work than needed. Cruzes plumbing is the only plumber that I use. read more

Cruz Plumbing is fantastic! We had a leak in the garage, and another plumber told us it would cost over $500 to replace a part. Cruz Plumbing came out, looked it over, and said, "Before we do anything, let me try tightening it." That was all it needed! He double-checked to make sure there were no drips and only charged $69. On top of that, he kindly explained that our water heater will eventually need servicing and a filter--but I truly felt like he was being honest, not trying to upsell me. I also love that they're a family business. The whole experience felt like having a friend or relative looking out for our best interest. We'll definitely call Cruz Plumbing again in the future! read more

The owner, Christian, came out to give us an estimate on a problem with the shower not shutting off. He explained that since we live in an old house, the parts would take a day or so to find. Other plumbers have told us, "No one makes the old parts anymore, we'll need to replace the whole valve system as opposed to just rebuilding." Christian knew his stuff & said if we replace everything it will cost more but rebuilding will save you money. It will take a day or so to get the parts. The parts are always available, you just have to find the right supplier. Anthony showed up right on time with a helper. He explained everything, & completed the valve repair on the shower. They cleaned up after themselves & left no mess for me to clean. My Hubby asked him to check the 2nd bathroom toilet which had been running. They replaced the float mechanism, angle stop, & the wax seal at the floor which also had been leaking. As they were getting ready to go we heard a loud beeping coming from under the kitchen sink... I'd forgotten we had a small water leak detector under there. Garbage disposal was leaking, and the 55 year old sink was rusting & leaking. Gave us an estimate for repairing problems. I asked for a estimate to replace entire sink, faucet & disposal. Anthony came back a few days later to work in the kitchen.. Christian, the owner, was in the area, so he stopped by & joined Anthony & they replaced kitchen sink, faucet & garbage disposal & re-hooked up the dishwasher & the reverse osmosis water softener tank... I was a little skeptical because in the past other plumbers have not wanted to get under that sink & mess with everything. Cruz plumbing guys were professional, knowledgeable, courteous & clean... Oh my, everything is so shiny & new, & I now have a new faucet that pulls out & it has a button that allows me to spray, too!! I've been living with a kitchen sink, from when the house was built in the 1960's. Through the years there's always been problems with the kitchen sink & faucet. We've torn up all of the other plumbing complanies cards & magnets. We will now only call Cruz. We highly recommend Cruz Plumbing. Thanks so much! read more

I chose this plumber because it is a family-owned business and had good reviews. They did not disappoint! I had leaking and needed a faucet replaced. The owner, Christian, came out that day to assess the situation. He was thorough and took the time to explain everything and show me what was going on, even giving me a few options on what they could do. His son, Anthony, came the next day to do the work and when he was done, he showed me and explained what he did. I will definitely be using them again! read more

Cruz plumbing. Replaced a shower valve in my bathroom. Did a amazing job.. quality fast service reply for my plumbing needs.. I definitely will be using Cuz plumbing again for all plumbing issues in my house. thank you again for a great job done! read more

Extremely pleased with the work Christian from Cruz Plumbing did for me to extend some copper piping. Their pricing was competitive and he listened to how I wanted the job done and was meticulous. He was a pleasure work with and got the job done in the time estimated. read more

I believe the dispatchers name was Laura, she was so kind and patient, understanding I was on a fixed income. In fact I called her several times, she remained patient. Then I called her to make an appointment and I really did not expect him to come so quickly, clear my stoppage so quickly and professionally. The plumber was well mannered, neat and thoughtful, cleaned up after himself, patient with my curious, very old dog. The good yelp reviews were right on the money. I was hoping to find a "$49.00 or $59.00 special" but I did not find one I trusted not to bait and switch. I decided to go with reasonable and professional, local repair and at this time I am so glad I did. Thank you Laura and Cruz Plumbing. read more

Excellent Customer Service and Communication I had a great experience with Cruz Plumbing and Rooter Service. Their customer service and communication were excellent. They called to let me know when they were on their way, which I really appreciated. They were very flexible with scheduling, knowledgeable about the job, and provided helpful recommendations without any pressure, which I really liked. They quickly diagnosed the issue and completed the work within an hour. Payment was easy and convenient, with options to pay by credit card, Zelle, or cash. I love that they offer so many payment options. I will definitely be referring them to friends and family and will call them again if I run into any other problems. You won't regret contacting them for your plumbing needs! The value is worth it! read more

I had a great experience with Cruz Plumbing today. My kitchen drain line has been clogged for a few days while I tried clearing it myself. After I decided to call in the professionals, I consulted Yelp for plumbing suggestions and Cruz popped up with great reviews. I gave them a call and left a message for callback. Laura called me back within the hour and we scheduled an appointment for later in the day. Once I was in their system, I received text messages to let me know the status of my visit. Anthony was able to get to me early, and set right to work. He was polite and friendly, and quickly took care of my issues, answered all my questions, and cleaned everything up. I feel this company is very professional and trustworthy, and I wouldn't hesitate to call upon them again. (and the cost was entirely reasonable) read more

Cruz plumbing just finished up with a job at my property, and if I could give extra stars, I would. I had a major water leak, and needed immediate service. I called Cruz plumbing Friday morning and was soon speaking with Laura, who was very helpful and informative. I soon spoke with Christian, who was able to determine what needed to be done to my property. A previous contractor had decided it was necessary to re-pipe my house, but Christian was able to determine that this was not necessary and his team could repair the issues without tearing up my house. He was able to go out that same afternoon and his team started work the next day. Anthony and his team kept me updated and was able to explain what work was being done (and why). They were able to fix the main issues that same day. One more day was needed for flooring and drywall repair. Again, Christian kept me informed about the work being performed, and offered me different options. He was able to get the rest of the job completed the same day. I am very grateful to Cruz Plumbing because they were able to diagnose and fix my plumbing issues. Their pricing was very reasonable. I would not hesitate to reach out to them in the future for any plumbing issues I may have. read more

The communication, professional, and quality of work was outstanding. The team, which included Anthony Y., replaced our faucet promptly and made sure the job was done right. The original faucet from 1982 was still installed and it had not worked properly for well over a year. Our new faucet is beautiful but most importantly functional. read more

Cruz came out the next morning. They fixed our initial problem of not being able to turn off the water to our washer. We live in a home with galvanized pipes. They also took care of the pipes under the sink that would leak. Everything came with a one year warranty as well. read more

Christian and his team were extremely communicative, and very friendly. The work was a simple replacement of a shower faucet, but since our fixtures are old, the replacement parts needed to be ordered. Christian kept in touch through the whole process and gave us updates as they came available. The replacement went great and the faucet works very well. The price was reasonable for the work and the fact that the fixtures were mostly old and obsolete. Thanks Christian and team! read more

Called Cruz Plumbing and received an immediate response for service! I have used them several times before with outstanding results and customer service. Anthony arrived on time cleared our bathtub's drain line in an hour. He was clean, put on booties before entering our home explained the work and showed video of the problem before and after. Great job! We highly recommend Cruz Plumbing. read more

Very responsive went out of the way to make sure I was satisfied with his work Will I use them again yes he walked me through a sewer inspection and thanks to his vast experience he was able to detect a major sewer problem. I'm a licensed real estate broker for 30 years I plan t use cruz plumbing on my next purchase and will insist my clients to use Cruz I can go on and on he's very busy but responsive read more

Fantastic service and very professional to work with. You can definitely trust these guys for any plumbing issues you might have no matter big or small. read more

Had a great experience from start to finish. I reached out yesterday for my DYI wax ring replacement gone wrong. I was given a reasonable quote and scheduled right away. The technician was CoVid ready and professional. He looked at the issue and explained what he will be doing. No upselling and extra charges when he got here. I would definitely recommend. Happy customer! read more

Cruz Plumbing & Rooter Services - Plumbing Near Me - Upland, California

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The pipes under my bathroom vanity were leaking. I was stressing about mold buildup. I am new to the area and wanted to establish a new professional plumbing company. I contacted Cruz Plumbing. They came in to evaluate it and said it was the angle stop. I paid $325 for a new angle stop. I was relieved it was done before the mold build up and was confident, they did a good thorough job in evaluating the problem. They are a professional plumbing company. Unfortunately, they did not and made the situation worst. I don't understand. This is a small job, small sink. I had no idea the pipes were still leaking until the water was spilling onto the floor. Now I have nasty mold and have to replace the wood in the vanity. I asked my handy man to take a look at it. Just at a glance he knew the pipes were too short and needed an extension. He fixed it with what he had with him and removed the wood piece in the bottom and all the mess underneath with mold. He apologized for not making himself available. Felt bad I had to pay that kind of money and end up in a worst situation. My handman is great but really busy. I still hope to find a good professional plumbing company. I have been lucky to find good companies in the other trades. Of course there was some water damage and smell but manageable/minor. That's why I called you. Send me the pictures you are talking about. Rather than apologizing for not doing a thorough good job you are attacking my character. I am an individual with integrity and honesty. I trusted your company when I was told it was only the angle stop. The need for a longer pipe should have been identified and brought to my attention. It kept leaking and I had no idea or was checking for it, that's how much trust I had in your company. Once again this is a small job. Your workers came in and evaluated it. read more

Cruz Plumbing & Rooter Services - Plumbing Near Me - Upland, California

I canʻt say enough about Cruz Plumbing- absolutely trustworthy and reliable. They are very honest and professional as well. They replaced the water regulator, all of my toilets, sinks and shower heads and did an amazing job. I will only use this company for my plumbing needs. read more

I've used several different plumbing companies over the years. Cruz Plumbing is another great company with outstanding staff. We were confronted with a possible leak from our upstairs bathtub. After some inspection from the tech, the toe drain was replaced and luckily it was the issue. Tech was very courteous, kind, and professional. Great job Cruz Plumbing, thank you! Pricing is fair and average for service provided. As always get multiple quotes and do your research read more

Called to get a price quote for a toilet leak on my upstairs restroom. The operator quoted me $125 to change wax ring. Set an appointment, the day of plumber didn't arrive so I called to check on eta. Plumber called me and said it's $125 to come out and they'll open up the dry wall to access the issue. But they don't patch up the dry wall (im paying them to open up my dry wall?) after they access if it's to reset the toilet and change out wax ring it's another $125. Besides that the plumber was really rude! read more

Christian is professional and fair. I contact them via Yelp and have a quote on Saturday from Laura. Really quick response. My Water Pressure Regulator is not function right. The pressure is up to 80 psi. Every time my sprinkler system stop, I can heard a big sound like pipe bumping into each other! He came here to give me some suggestions for my 30 year old house and the other one I just acquired. He worked on time, keep the place clean, also charge fair. He is not only very knowledgeable but kind! We had a great time and his service is awesome. I am glad I've found a trustworthy plumber in inland empire area! No everything works fine. A peaceful mind Zi have now! And the quote of the day: "Why mad? Why angers? We have family that we need to go back to!" read more

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Lately it is seems like most businesses don't care about customer service. I was pleasantly surprised by the quick response, professionalism, and quality work from Cruz plumbing. Called Wednesday night for a non emergency slab leak set up appointment for Friday. They showed up assessed the problem and made me feel comfortable with the repairs they needed to do. Overall, I'm very happy with Cruz plumbing. I would recommend them. read more

I have called Cruz plumbing multiple times to my home for repairs and/or consultation. They show up on time and prepared to work. They were thorough in their explanation of the work to be done and why the steps being taken were neccessary. Prompt, professional, easy to work with and work was very clean. I will not hesitate to call or recommend them for any plumbing needs. read more

Laura was able to get me scheduled right away. Christian was able to get the job done. He was very friendly, respectful, and the service was done at a way better price than competitors! I 110% recommend cruz plumbing. read more

We had Cruz Plumbing do some work and repairs for us and we couldn't recommend them enough. They were friendly, reasonable & did a wonderful job with all our projects, including the installation of a new tankless water heater & replacement of gas lines for our fireplace. Christian and his team were wonderful to work with, too. We will be remodeling our bathrooms & kitchen in a year & we will be calling them back for all of the plumbing that will need to be done. Thank you Christian, Laura & team! read more

Great Customer Service from speaking to Laura in regards to what I needed and getting an estimate to Andrew coming to my house and replacing my toilet. He showed up on time and even adjusted my other toilet. Thank you Laura for your patience and for your quick response to all my questions. Thank you for the great service and for your Great Prices!!!! Will definitely recommend you! BTW, they also gave me a very fair price on replacing my tub. They beat out all other estimates!! read more

I had a semi-emergency today with a clogged kitchen sink. I have certified home bakery and having access to my sink every day is a must. I called Cruz Plumbing and they were able to get here today. Laura was handling my call and my service tech was Anthony. Everyone was so professional and polite. Anthony was able to assess my situation within minutes and had the job done in less than an hour. He was so knowledgeable and helpful and he knew exactly what to do. When he was done, he cleaned up all the mess and left the area spotless. He was such a nice and friendly young man (nothing but positive vibes from him). Beyond how great Anthony was, their pricing cannot be beat as well. They will be my go to plumber from now on. Not just for the great prices but also because of their great customer service. I highly recommend this company for all your plumbing needs. Thank you Cruz Plumbing & Rooter Services. read more

I asked them to repair my tankless heater, which I finally got repaired from someone else; they wanted $1600 for the heater (without checking if it's still under warranty, and turned out it was) and $1000 for the labor. I checked the price on google, it's actually $1100 for a brand new one. I eventually paid $890 for a brand new heater (exactly the same model from manufacturer warranty), a brand new filter, and all the labor & harness included from another plumbing company. Ask more plumbers before you decide to let them rip you off, and that saved me $1700 in my case. read more

Great professional service. Camera inspection and flush out of stubborn drain pipes solved the problem! Very thorough and professional.

Excellent service and ethical. Mr. Cruz backs up his work, if possible. I will recommend Cruz plumbing always.

Good service. Came out quick and technician was awesome. Definitely will be utilizing them in the future.

One of our toilets was leaking and Cruz Plumbing came out to repair it. While working on the repair, they discovered our 2 septic tanks were full and overflowing along with other leaking problems. They called a local pumper to pump out the tanks, but also discovered the tanks were very rotted and leaking along with old pipes that were also leaking. Anthony and Santiago worked very hard for three days to take care of all the problems. This involved serious digging to get access to the broken and rotted pipes. They replaced the pipes along with parts of the septic tanks including covers plus they repaired the leaking toilet. After the repairs were completed, they had to put all the dirt and rocks back in the deep hole along with replanting the grass and plants they dug up. I can't say enough good words about how hard they worked and how knowledgeable they were. The service was fantastic and they are all friendly and helpful. If you have a plumbing problem you need to call Cruz Plumbing and Rooter Services. They are the best!!! read more

They are not reliable. Although I called multiple times to confirm, they did not show up to scheduled service.

Cruz plumbing is amazing! I hadn't used them now two times and each time customer service was exceptional. Laura quickly and efficiently works on getting you scheduled and after the job is done sends out the invoice timely. Christian and his crew go out and do the work. They take pictures and call if needed to explain a process and what will be done. It has been a great experience working with Cruz plumbing and I will be using them for any of my plumbing services in the future! read more

Had an unexpected clog in my businesses restroom. Called the night before and Cruz Plumbing was there first thing in the morning! Christian and his crew are friendly, professional and most importantly get the job done! Thank you so much Cruz Plumbing, for helping my small business out! read more