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    The Plumbers Connection

    4.6 (114 reviews)
    Open 7:00 am - 7:00 pm

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - The Plumbers Connection

    Bathtub installation

    Bathtub repair

    Drain installation

    25 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    The Plumbers Connection Photos

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    Reviews With Photos

    Chris T.

    3/22/19 update and I owe this to Gary. So this has been approx 1.5yrs after my installation of the 3 Toto toilets by plumbers connection. Shortly after the installation I have notice some algae coming from my master bathroom (the others very minor) and I have reached out to Toto and they saw it's not the toilet problem and I reached out to Plumbers connection early 2019 seeking help since it's pretty bad. While it was out of the 30day labor warranty and the fact that it's a real mystery as to why it only happened after the new installation and only concentrate on the master bathroom, Gary still decided to drop by and take a look. Guess you can call it my luck and the SUPERB customer service! Anyways Gary couldnt find out whats really causing it and deduce it back as the water supply. But this only happening after the installation did not really give me much persuasion. Gary then suggested he can do something with the toilet placement and we agreed. Shortly after he left he told me he thought of another idea that may help. Long storyy short, the workaround he did worked and algae is gone...now I gotta figure out the cause ..is it really Chino hills water? Why only one toilet? Either way, for Gary to go as far as he did to gett us this far deserves a renewal of 5 star Thank you!

    Faucet

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    Richard S.

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    Richard S.

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    6 years ago

    Good job with your work if I ever need you I can use you again as a quick Sauter But you guys got the job done

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    10 years ago

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    Gary G.

    Thank you for the review Jennifer. We greatly appreciate it!

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    8 years ago

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    Richard S.

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    Gary G.

    Thank you for the review Shawn. We greatly appreciate it!

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    Richard S.

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    Richard S.

    Thank you so much for the review Rick.

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    8 years ago

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    Gary G.

    Thank you for the review Andrew. We greatly appreciate it!

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    9 years ago

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    Gary G.

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    Richard S.

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    Page 1 of 3

    Ask the Community - The Plumbers Connection

    Review Highlights - The Plumbers Connection

    In any event, Richard was the first to respond, and he had a time slot available within an hour or so.

    Mentioned in 17 reviews

    Read more highlights

    Renowned Plumbing & Rooter - Before

    Renowned Plumbing & Rooter

    (258 reviews)

    These folks know what they're doing! I've had 2 handy men and 2 plumbers come in and assess issues…read moreI had with low water pressure throughout the house and a water line that was not pushing water thru to the refrigerator (when it was previously doing so). I also had an issue with a shower that no longer put out hot water. They offer a complimentary assessment visit. The plumber, Nolan, came in and quickly had solutions for the problems that multiple people came and couldn't figure out out or were charging us thousands of dollars to repair. Another popular plumbing company mentioned some major repairs that were going to cost me approximately $4k!! After Nolan walked the house, he mentioned simple solutions that would cost just their regular service fee of $165. I asked him what warranty we'd have if he started the work and it didn't resolve the issue. He was so confident that his interventions would fix my problems. He was right!! His knowledge and experience was remarkable. The issue with the water line to the fridge was a simple flip of a switch. The heat in the shower was back with just a flick of a piece in the shower handle. He assessed the water pressure in one of the showers and made a recommendation to change a cartridge at a later time with an approximate cost of $400. I was mind blown at his ability to diagnose our issues, resolve the problems and the cost efficiency that he was able to provide. I highly recommend this company and will keep their number handy for any of my future plumbing needs!

    We had a clogged toilet that had problem flushing down. I contacted them and the response was so…read morefast and easy. Chris came in the next hour and fixed the issue for us quickly. Really appreciate the help!

    Alpine Plumbing, Heating, and Air

    Alpine Plumbing, Heating, and Air

    (960 reviews)

    Had an issue after new construction which caused me not to have hot water. I called Alpine, and…read morethe delightful owner Vince called me to discuss the need. He sent Michael out to help me after the holiday and Michael helped with a few other things I needed advice on. I was in a bind moving in....and Michael was honest about a handy man doing some of the work to save on the cost, but I did not have the time and was tired of taking cold showers so I requested Michael do it as Alpine as they were more established. I appreciated the tip to save on cost, but chose to pay him to do all of it which required going back to the store to get materials to seal around the leak in the water heater cabinet outside. Good, honest, work, good people, great service. 5 star review for this company!

    Gas valve issue -- pretty simple. The technician said it would take two weeks to get the part,…read morestarted with the lazy talk then immediately pushed replacing the entire water heater instead, quoting $2,700. That's ridiculous. We did not want to replace the whole unit; we only wanted the gas valve replaced. Instead of giving the customer what they were asking for, he offered no repair solution at all. Once we declined the full replacement, he simply said "okay, have a good day" and walked away. No attempt to do the repair, no effort to earn the business, and no interest in creating a recurring customer. Very frustrating experience. How do this companies stay in business, by upselling and taking advantage of customers that have a lack of knowledge UPDATE- The owner did reach out; however, if his principles of doing business were truly aligned with and reflected in how his company operates, the outcome would have been different. We ultimately purchased a new water heater and installed it ourselves -- $700 out of pocket. It was surprisingly easy with YouTube and AI guidance. Saved thousands. Their quote was $2,700, and another quote we received was $3,500. Paying those prices for a straightforward job simply didn't make sense. They want to upsell 2000%

    The Plumbers Connection - plumbing - Updated May 2026

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