This was the first time I used the Plumbers Connection. Their response to my initial call great and setting up the appointment was easy. One thing that was strange (although not problematic in any way) was that I got a missed call from one of the plumbers before the appointment date. When I called back they asked who I was and if I was calling about having dents removed from my car, which I thought was odd. The plumber (Joe) then explained that he was calling people to collect owed payments and must have called me by mistake. I was unaware that plumbers also often moonlight as auto-body repairmen but I was like, OK, he's got more than one business, no big deal. They called me the day of and asked if they could come earlier, to which I said ok, although I wasn't home at the time they arrived. They were waiting out front and came in. Both plumbers (Joe and his apprentice) were courteous and got to work right away, their work being to install a water line for my new fridge which has a water dispenser and ice maker. The problem was that they didn't pull the fridge out first to check if there already was a water line (which there was) and drilled holes in my cabinets and pulled the stove away from the wall. When they told me there was a water line already, Joe (who was also teaching a new plumber/his assistant) said he may as well just make a new one, which I thought was weird since it wouldn't make sense to have two water lines running for no reason. He told me it wouldn't be that much cheaper because he already put in the labor (why it was my responsibility to pay for him not checking behind the fridge first, I really don't know, in addition for me basically paying him to make holes in my cabinets for no reason) but he was good about doing what I asked and hooked up the water line that was already there in back of the fridge instead of making a new one. I also asked him to check my kitchen faucet which had stopped spraying correctly due to calcium buildup. He told me it would be cheaper to purchase a new faucet than to have them clean out the old one (which he took apart and now it sprays wildly in all directions, so the faucet is worse than when they arrived) and that he could come back once I get a new one to install it. A simple google search showed that if you soak the faucet in vinegar, oftentimes most of the buildup is removed and the faucet functions like new again. I didn't see how purchasing a new faucet for at least $200 (of the ones I was looking to buy) plus his labor and installation could possibly be cheaper than removing the calcium buildup but I told him I'd contact him when I bought the new faucet. That day, before they left, they charged me using an iPad but did not show me the charges ahead of time, only the total, and told me that it was a new billing system so they couldn't email the invoice right away. I called a day later and asked for the emailed invoice. They sent it immediately, however, upon reviewing it, it seems they charged me for labor of installing a new water line, which was exactly what they had not done! Needless to say, I asked my husband to call them and adjust the price because I didn't want to pay for someone basically destroying my cabinets for no reason. The company was great in their response and timely in refunding me $45 (of a $210 bill) for the labor but it left me feeling a bit let down about their trustworthiness since I was charged for something that wasn't done (a new water line, rather than just hooking up an old one). Overall, the work itself was fine (aside from them using all of MY clean rags from under the sink to sop up water, instead of using their own that they should've brought with them) but I was somewhat disappointed in the honesty of the billing. They corrected their overbilling but it took some follow-up on my and my husband's part. I wondered if the reason they were having "trouble" with their new billing system on the iPad and couldn't let me see the charges at the time before my credit card was charged were because they were trying to charge me for work that wasn't done. It could have been simple human error (or the particular plumber and not indicative of the company itself) and I gave them 3 stars because I like to give people the benefit of the doubt but I am still questioning whether or not I will use them again. I wouldn't say emphatically that I would avoid their service, but it gives me pause to consider other plumbers. I hope this doesn't deter others from using them as the work itself was good, but please look your bill over closely before letting them charge you. Good luck! read more

What can I say... amazing company they were early but I was home so it was perfect!! Fixed both my faucets and the price was great!!! Nice guys too and quick!!!!! Thank you for being totally professional and easy to get in touch with!!!! I highly recommend you guys!!!!! read more

Water heater installation was quick and clean. Great communication and great value. Gary, Selena, and David all deserve a shout out for their exceptional service! read more

I just saved $2,500 by telling Mike Diamond Plumbing to take a hike and calling the Plumbers Connection in Claremont. First place had lousy reviews, second place has some very good Yelp reviews to which I'm adding another. Thanks Joe and John. Fast, friendly and efficient hot water heater installation. read more

After several estimates for a faulty water heater, these guys were the only who didn't try to oversell me. JR came to do a free estimate and after I ordered the part needed, returned for the install. They were on time for every appointment, professional, and honest. First and only call you need to make for your plumbing needs. read more

I received a call back within the hour and they sent me a repairman within the next hour. Very courteous and friendly as well as professional. I already had an idea of the problem with my water heater. The repairman checked it and had it done within the hour. Highly recommended and the cost do the repair was in-line with other repair shops quotes, but they were able to work me in their schedule fast. read more

After having been quoted $1300 from another company to hydro jet my drain line I called The Plumbers Connection and they quoted me a drastically reduced price. They were not able to come out that day to do the hydro jetting, but they sent Joe over to clear the stoppage so that my family could use the shower, sinks, and toilets. Next day they came out, on time, and cleaned out my drain line. Being that I'm a former carpenter, Joe gave me some tips on some DIY tasks that I could perform. They are courteous, professional, very competent people! read more

Rick and his team at Plumbers Connection are hand down the most professional, prompt and courteous team. I have written this review after several positive encounters. They have fixed my disposal, installed a bidet and fixed my toilet. They even called me back at 7am on Presidents Day (national holiday)! Keep up the good work, five stars are well deserved! read more

Called Pumber's Connection to replace a faulty water heater pilot unit. Their service was quick, hassle free and communication was always up to the mark. The initial conversation with Monica was very pleasant. She was able to quickly understand my requirements and get me a quote and a time slot for when the technician could come out. She was always patient and courteous when answering my questions and call backs were prompt. Zac the technical arrived on time as discussed. I received a phone call prior to his arrival. The work he performed was immaculate and detail oriented. He went an extra mile and fixed a small pipe leak in the water heater by replacing the washer. It was as if he had to do the work perfectly and not leave any loose ends. He had a lot of good words to say about the owner which is probably the reason they are able to deliver great service. The best part was that the prices were extremely reasonable. All in all, top class service provided at reasonable cost. I could not be happier. I plan to use them again for a bathroom remodelg read more

I have had a nightmare with plumbers and was at my witts end over needs the past 2 years, then I found my connection! Giovanni was sent over, with a phone call 20 minutes out, on time and clean, pleasant and ready to work. This ended up being such a minor repair, it was on the house! Wow, on time, on target and obviously want your business. Dont look any further for a good plumber because you found the one! read more

I'm truly thankful for this company!! Richard and Dan were amazing! From the time I first made the call to the last day they finished all the work! They communicated with me throughout the entire process since we are renters everything had to go through the owner first they still let me know everything that was going on! They did amazing work which was replacing our gas line from the meter to the house they were neat and professional and took care of us ! They went out of their way to make sure we had gas working and communicated with the city to make sure they came out on time so we can have proper running gas in our home ! I cannot thank them enough for what they have done for me ! Definitely going to use them again and refer to all friends and family! Thank you Richard & Dan! read more

I have used this company for all my plumbing problems at my rentals. They always take care of the issues in a timely matter. They are very reliable and always get back to me even if they are completely booked. I will keep on hiring them for any plumbing problems in the future read more

They would probably be great if they called back. I left a message at 11:00 this morning and still have not received a call back. Actually I don't understand why the person answering their phone can't schedule an appointment, rather than paging the plumber to call back. read more

The Plumber was awesome! He was very honest. We had an inspection done for a property that we are purchasing and needed to do a secondary inspection with more detail to the pluming. He basically confirmed the same thing as the first inspection which were minor leaks to the kitchen faucet. We now feel confident about buying our home. read more

Very happy with everything about this business. The plumber was only going to be a few minutes late and called me to say so. Now that's common courtesy and good business practices but I'm used to no calls for no-shows or very late shows with no calls so being 10 minutes was nothing yet they were polite enough to give a heads up. Now the job performed was quick and very reasonable. The person was a great personable guy and if I knew all of this I wouldn't have spent hours trying to fix it on my own and I mean over several days when the job only cost $150. I found a new plumber because I've always got ripped off in the past and have never been pleased with plumbers, handymen or electricians so this was a pleasant surprise. I would highly recommend this company and if you think good reviews come easily from me then check out the many awful, ripped them a new one, kind of reviews I've posted for others. read more

These guys are awesome! We always call them for all our plumbing needs at our restaurant. Very friendly and timely. Today I had an issue that we tried to fix all morning. Finally called them and they came right out. Upon arrival, the problem had miraculously "fixed itself." I apologized for having them come out and they wouldn't even charge me a trip charge. SO NICE!!! I would definitely recommend them to anyone and I will always call them for all our needs here read more

Excellent job. The original plumbing to the house was installed incorrectly and leaked after 16 years as the "duct tape" used by the builder deteriorated. They found problem and fixed it. Clean and respectful. read more

The Plumbers Connection - Excellent job. 5 stars - Plumbing Near Me - Montclair, California

OMG! I cannot say enough about how pleased I am with this company. I put off having repairs for a year because of past bad experiences with plumbers and contractors and the prices I had been quoted. This company responded within 15 minutes of my online request for a service call and set up an appt. for the next day, and kept within the 2 hr. time frame of arrival. Zach was on time, he was able to troubleshoot 4 plumbing issues in my home. Bath/Shower combo - only the shower worked. Because the brand was Danze, I ordered a part online thinking it would be needed as well as save time. Zach determined that replacing the part was overkill. The problem was the diverter and told me to return the $100 part for a refund. He replaced or fixed the diverter and now my tub fills. Kitchen faucet- hot water did not work, I had been boiling water because the hot water valve leaked when my son replaced the faucet. Zach determined that the problem was not the hot water valve which could have cost quite a bit more, he determined that the hot water line had debris which was preventing the water from flowing - he cleared the line and it works perfect. Toilet - was constantly filling so I had shut off the water. - Zach replaced fill valve and flapper. Danze faucet in bathroom - water would not flow or would spray all over the bathroom - Zach took the faucet apart and worked on it quite awhile to free up the water flow. I was most impressed with Zach's troubleshooting skills. Where some plumbers would take the easy way out and say the unit needs to be replaced which is very costly for the customer; he takes the time to find out what is causing the problem and lets you know if can be fixed or should be replaced. This is a company with integrity. They care about building and keeping a good reputation. The total cost for the 4 repairs was $325. I was previously given an estimate of triple this price. read more

Richard was great at fitting us into their busy schedule. The tech Ryan, found some unforseen challenges, but was able to quickly come up with solutions. I will definitely be recommending them and calling them for future projects. read more

Just had a blocked kitchen sink and garbage disposal drain cleared by Mike, who was very professional and quick. Another placed I called quoted me way more to do the job new year's eve and these guys showed up when they said, called me back and honored the deal I found on yelp. Definitely recommended!! Great service and reasonable rates, I would call these guys again. read more

Great company! They fixed our water heater and clogged laundry line quickly and on short notice plus they had a yelp coupon and were very reasonably priced. Would use them again in the future! read more

Super fast service and extremely nice people! Great job and reasonable prices! They came and fixed my tenants garbage disposal and gave me options fix it for now or replace it so it will last much longer! As much as I love their services, I chose to replace the unit! read more

From the initial phone call, everything went very smooth and professional. Zach was terrific, he was on time, he explained my plumbing situation in detail. He looked at the work to be done, gave me an estimate, and how long it would take to complete the job. He was exactly right on the amount of time he spent doing the job. The cost was very reasonable. I would highly recommend this company. I was looking for a new plumber, and have now found one! read more

A little over a year ago, I had another company hydro-jet a blocked drain. I must admit, I was not impressed with the performance of the plumber or the tools he used, did not have a long snake and the hydro-jet was electric powered. When the same line was blocked again, I was not about to contact the same company. Also, the warranty had expired two weeks earlier, a blessing in disguise. When checking reviews, The Plumbers Connection reviews were very good so I decided to give them a try. In a short period of time, I knew the plumbers were very knowledgeable. When they recommended the hydro-jet, I gave them the history. They said they would do a good job and the drain should not have clogged up again in such a short period of time. From the start, I could see a completely different hydro-jet process. Theirs was gas powered, far more pressure that the electric one. After several passes, they checked the line with a camera to assure it was clear. They demonstrated how good the drain was draining by filling the sink halfway and then pulling the stopper. The drainage was so good, a funnel formed above the train and you could hear a sucking sound, something I have never heard from this drain. The other company did not perform this demonstration. I will never call a different plumbing company. Ken Andrews, a very satisfied customer! P.S., they did not ask that I give a review, I was so impressed with their work that I feel that I needed to. read more

I really really wish that i could review the work that these guys do. Unfortunately i can only comment on my experience with their service and project manager. I own a grooming salon that was moving locations and these guys came recommended from the contractor doing our build out. They dicked us around and strung us along for 2 1/2 months before we went with Punk Rock Plumbing instead. (Who, as an aside, was way more communicative, helpful, and also cheaper! So in a roundabout way this could be considered a blessing) They caused our build out to get WAY behind and after we basically had to harass them to get any answers we were finally told they did not have time to do our job. WHY WAS THAT NOT COMMUNICATED EARLIER??? I am so pissed off that we wasted so much time with them. I wish we had never contacted them in the first place, because it snowballed the project and caused us to start paying rent on a space we can't even use. I also had to cancel a class i was holding there. Tons of lost revenue and not even a sorry. read more

Great customer service! We were stuck without water via kitchen faucet for almost a week. We contacted Plumbers Connection and Richard was able to squeeze me into their already booked schedule. He sent out one of his guys (Ryan) to replace the faucet and a leaking valve in the back yard. He did an excellent job and in about an hour everything was back up and running. Appreciate them going out of their way to help us out. Thank you. read more

Jovanny from the the Plumbers Connection did an excellent job installing a laundry sink and moving our laundry machines into the garage to give us more space at a very affordable price. Jovanny showed up when promised, discussed the job scope in detail, and kept me informed with the progress all through the day. He was extremely easy and pleasant to work with and was very accommodating with our requests. Jovanny took pride and care with the job making sure we were happy with the final product, including the drywall patching. I'll be sure to call the Plumbers Connection for all my future plumbing needs! read more

Excellent service, arrived on time and fixed my toilet in just minutes. Thumbs up!

I have used Plumber's connection a few times now. They seem very honest. The lady who answers the phone Monica is very nice and efficient. All the plumbers are polite. They have replaced two faucets and replaced a valve in the bathroom wall. For the valve job, I called around and got quite a few quotes and theirs was the lowest. read more

Zach - a plumbing wizard. In the door, friendly, informative and expedient. Top it off with a great price and you have a guy to call again and again. read more

Hector and Ryan installed a new toilet in our home. Their service was on-time, top quality, and very friendly. We moved to Claremont recently, and Hector told us about fun places to visit in Claremont, which we appreciated. We'll always call Plumbers Connection and ask for Hector whenever we need plumbing service. Thank you, Mark read more

I did my research before calling Plumbers Connection and I must say that the previous reviews were spot on. Not only was my initial contact responded to in a more than timely manner but the entire process was most professional. The set appointment was on time and the tech,(Hector) had the unenviable task of crawling in a damp dark abyss to find and repair a gas leak. He knew exactly what to do and really took care of business! I passed my recheck with the gas co with flying colors. Great company... Great experience... And a fair price(exactly as quoted) no surprises. THANK YOU!! read more

Over the years I have referred The Plumbers Connection to friends and family due to their great service and reasonable prices. I highly recommend them to anyone looking for a reliable and honest plumber. read more

Woke up Saturday morning with a backed up main drain: toilets,skinks,and shower/bath all stopped up. Called several plumbers prices ranged from $125 -$200 I choose PC because they had the lowest rate. Mike showed up on time and was ready to work. He provided great service and quickly fixed the issue. Mike was professional, clean, and had a great attitude. I greatly appreciate his time, effort, and high quality service. If I ever have another plumbing issue I will not hesitate to call PC and I will request Mike five stars all the way !! read more

The Plumbers Connection helped us out at 10pm on a Thursday night!! I use The Plumbers Connection at work with our clients, so naturally when my husband accidentally broke one of the spigots in the outside of my house at 9:30 pm and he couldn't get the shut off valve to turn off, I called TPC. I got a hold of someone on their Emergency line and informed them of my situation. Richard right away called me back and let me know a technician was on the way. Scott came out quickly and was great. He explained everything to my husband and walked him through what he did. He made the repairs very quickly. My husband and I are very happy with their service. read more

Response rate is definitely not 100%. Set up an appointment, they didn't show up and couldn't at least call to let me know as much.

Great service. I had a very messy emergency, everything eas backed up and overflowing on my floors. The Plumber's Connection said they'd be out by 2 or 3 and my hero, Vincent came just after 12:00. He is so professional and polite and got the job done in record time. This is my second experience with this company and I wouldn't call anyone else for service. Guess what, Mike Diamond, these guys smell good too!! Highest recommendation for this company! Thank you, Vincent! read more

FANTASTIC EXPERIENCE! Mike is absolutely tremendous!! We needed help with replacing our washer/dryer hook-ups as the previous homeowner had left them in bad shape. We also needed an ASAP visit, as we were trying to coordinate these changes with then getting everything connected thereafter by the retailer. Mike was assigned to us for a 7:30am visit, and he arrived promptly and fully ready to go. He had everything needed to get the work done quickly. Even more, he recognized an item that we didn't need replaced and let us know about it immediately, saving us money. Furthermore, he was able to get the washer/dryer connected and ready to function, also setting up the machines in the exact way that we needed. Throughout the process, Mike was consistently positive, upbeat, polite, and professional. He did excellent, above-and-beyond work, and did it all with an upbeat approach. It was really a pleasure to have him do this work for us today: I strongly, strongly recommend The Plumbers Connection for any work that needs to be done, as I will only be calling them for future projects. read more

The Plumbing Connection team did an awesome job installing our tankless water heater. Zack did a great job!! read more

The Plumbers Connection - Plumbing Near Me - Montclair, California

Pleasantly surprised!! Giovani was so professional and nice. He did such a great job we hired plumbers connection for another property we have and they did not disappoint! We selected them based on yelp reviews and are so thankful we did! read more