Plumbers connection came this morning. They were here within 30 minutes of the time i called and David assisted us greatly. He unclogged my kitchen sink and explained everything in a way i could understand. The price was cheaper than the estimate so that made me happy! Definitely recommend this company. read more

After purchasing a home, my wife and I realized that we had a couple of minor plumbing issues to tend to regarding our kitchen sink and faucet. This is where Yelp came through in the clutch! I found The Plumbers Connection and saw a combination of dozens of five-star reviews and the ability to quickly get a quote for the work we needed done, which was replacing the faucet cartridge because of a dripping faucet and inspecting a minor leak in the pipers under the sink. Richard provided me the best quote of all the companies I contacted on Yelp and I was able to get an appointment scheduled for the next day. Zach arrived and actually had to come back the following day because of a specific tool needed to remove the old cartridge from the faucet. Needless to say, it wasn't an emergency and we weren't charged double for the second visit, and he quickly replaced the cartridge, explained the minor leak under the sink and fixed it. I was amazed at how low the price was, especially considering the aforementioned other quotes and because of the fact that it completely solved the problem -- our faucet was no longer slowly dripping (cartridge) and the pipes under the sink were no longer leaking even a tiny bit (tubular tail piece and rubber tube trap connector). I can say I've found my go-to local plumber! I can't recommend Richard, Zach and company enough!!! read more

I am so grateful for this company! They were life savers the day my shut off valve broke. There was no one available but Richard worked hard to get someone out to help me, and he did find someone. I will definitely use them again. They came and took care of business quickly and are very professional. read more

I had a Sunday eve plumbing emergency that my homeowners insurance wasn't able to move quickly enough for us. Frazzled, I went onto YELP & Angie's List and found 'The Plumbers Connection' with all its great reviews. On my very first try, Richard called me and started to trouble shoot the issue. I took some photos and texted him back.. He quickly determined the problem and had Ramon come out all the way from Redlands within the hour! The is just unheard of nowadays! Ramon was extremely patient, nice & very knowledgeable. He understood the issue and although was sent down to Claremont for this job- you wouldn't have known it. No attitude and nothing but excellent service. I will not use any other plumbers going forward. Look no further - these guys are your only choice..Great job Ramon and Richard! read more

I am an apartment manager. The first time I used them they showed up right away and cleared a drain right away. The second time I called them it took over 5 hours to show up. They would call every hour or so and say they were an hour away. When they did show up, the only did half the work and stated they'd have to return on Monday to finish. The very next day the half they did reoccured and after calling and speaking with them several times over the course of the day they never did show up. Now I have plumbing backed up in several apartments on a Sunday and no help or calls from them. read more

Good communication! Thorough job done quickly! Sound advice! Fair price! Will definitely use The Plumbers Connection again!

Claremont, CA - They did work for me in the past and they did a good job and I thought their prices were fair. This time I was charged $375 for work that took 35 minutes and the parts cost about $50 retail. I was shocked and felt taken advantage of as a woman and senior citizen. Very disappointing and I won't use them again. Be very cautious. read more

These guys are honest, reliable, and fairly priced. Excellent to work with.

Made an appointment (4:30 - 5:00 pm) to have someone come out and give me an estimate to move my water heater. Never showed up, never even received a courtesy call. If you can't make your scheduled appointments, I can't trust you with my house. read more

We had an old toilet that needed to be replaced with a new one. The old toilet was odd because it had a base to it so it was at least a few inches higher. I didn't want to mess with it so gave Plumbers Connection a try. Gary was quick to return my call and was very professional. Okay, let's see how the actual person who'll do the job, I thought. Well, Joe shows up and blows me away with his amazing personality AND workmanship. He was very courteous, showed up on time, gave me all the options, described possible scenarios, basically as if we were friends and family. He took extra care and diligence to clean up the area after he was done and when he was tightening the screws (don't want to tighten them too much). Several times he checked to make sure the toilet was balanced and straight. Again, I could tell he was detail-oriented and I greatly appreciated that. You don't see too many service folks take the type of pride in their work as Joe. He's the man! I know, I know, how much did it cost. Let's just say I've called several places and they had the most best price for their yelp rating. You get what you pay for and I have to say, I am more than pleased with Joe and PC, hence my rare 5-star rating. Thanks again and I look forward to your help next time, well, not too soon... read more

Plumbers Connection helped us with our toilet overflow emergency! I called first thing in the morning and was able to take care of our emergency right away. I will definitely recommend to others. They also gave me a discount! read more

Well i ll start by saying these guy's don't just work.... They bust there F@#$&* Asses off! lol Seriously when i first called them for major a gas leak in my home that put my family in danger, I spoke with Richard. He let me know up front what they will charge to test whole house and how it would happen. No BS! Following day he sent Hector to do leak test to my whole house. Well he found a major leak from the meter by street to the house. Thank God that nothing worse happened. He quoted me on the job that worked with my budget and following day. Richard who i first spoke with and Hector were at my house Saturday morning at 730am digging up for boring of a new line. More crew members came later that afternoon. I counted 8 total guys. They all busted there asses off none stop. Especially Hector and Scott. They didn't stop till 9pm on a SATURDAY NIGHT. WOW seriously that is beyond customer service! That's unheard of now-a-days. I'm truly grateful for them cuz they made me feel as if i was one of there family members. The importance of getting this gas line fixed was amazing. I promise on my life I'm not related to anyone that works here. I found them here on yelp. If you want your pipes fixed right the first time, call them don't let your uncle do it and screw your house up. LOL Richard, Hector and Scott thats who you want to be working on what ever issue you have. They will get it done. read more

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I left a message on yelp and thought I was sending it to a different company but apparently I sent it to a multi-plumber inquiry. In any event, Richard was the first to respond, and he had a time slot available within an hour or so. He was able to understand the issue and recommended the fix (had a toilet that wasn't set and a garbage disposal that wasn't working out at our rental home) He quoted a price, and worked with the tenants to get the repair accomplished. It turned out that there was another issue with their shower head and Richard and the plumber he had out there got that fixed as well. His price was reasonable, His availability was amazing and the other three plumbing companies that responded had similar prices but couldn't see us until next week or not at all. In any event, Richard made it very easy to fix and kept both my husband and the tenants happy in the long run! read more

I got 2 calls, one from Gary the owner, then Michael within 30 mins when I called for help Michael was at my Mom's house within the hour. My mom was having a new washing machine installed and the valve broke and had to have all the water turned off. We needed someone ASAP. They were professional, friendly and understanding. I highly recommend the Plumbers Connection! Thanks Michael & Gary! read more

Plumbers Connection is great! They have done work at our house twice, and we will continue to use them in the future. They are prompt, honest and charge a fair price. In the past, Michael has done work for us. This morning we called in at 9:30 because our toilet wasn't flushing. They called back right away, sent out Joe, and he had our toilet fixed, all before 11:30. Both Michael and Joe were very knowledgeable and courteous. Do not hesitate to use them. read more

My service was professional and I was kept in the loop every step of the way. I have used them successfully in the past but this major job made me again feel confident that everything would be taken care of in a timely matter, with a fair price and that there would be no surprises. I trust them. Everyone was very kind during the process and they worked with me around my schedule. I highly recommend. read more

Unfortunately I was mislead to believe these reviews. I called and answering service was bright and cheerful and said she would have a plumber call me back asap. 2 hrs went by no call; so I caled back asking the service when i will receive phone call; and she again said I will call the plumber again to return call. Over an hour passed and I am now talking to another company and DRAIN RITE will be here within 2 hrs. A different women named Nicole called me back represents Plumbers Connection and apologized for not calling back and proceeds to say they may not be able to come by today. I thanked her and said I will go with another company and she seemed satisfied with that answer and hung up. read more

I had never used plumbers connection before. I gave them a call and they Arrived at my house within a couple of hours as promised. They even gave me a call half hour before they were to arrive. They quoted me a price when I first called. after clearing the drain issue Gary also did a little extra but still charged me the original amount. He was Efficient and personable .I would highly recommend the company. read more

A friend told me to try "The Plumbers Connection" when I had a leak in the concrete foundation. They told me my options up front and gave me estimates. John, the guy who did the leak detection did a very thorough job in finding the location of the leak. Jesse was the plumber who came out to do the work. I decided to go with a reroute to bypass the leak and my family figured it would take a couple of days but Jesse stay with it until the job was done that same day. It's nice to now have a Plumber you can trust. read more

Jovanny and Richard were a great help in scheduling and fixing my mom's home. The shower drain had broken and it wasn't easy to access. Jovanny found alternate ways to keep the coats down for my mom. I appreciate the patience he had in explaining everything to my mom and then speaking with me via phone with updates. Thanks Plumber's Connection!!! read more

These guys are truly professionals! Described my plumbing issue to Richard over the phone. He was able to diagnose the issue and give me a quote over the phone. He said he could get a guy out in an hour and he did. Harry the technician was super polite and nice. He asked several questions about the issue and had to get on the roof to fix the problem. Main line cleared in less than half hour. He made sure the issue was fixed inside the house before going. We will be using this company in the future! Thanks Richard and Harry! read more

The service provided is exceptional and they have provide an explanation of what they are doing which is very helpful for the customer. I will gladly recommend them to any family and friends and will use them for any plumbing issues I may have. read more

These guys are awesome! My wife and I just bought a home in Montclair and I called them out to change all the angle stops and supply lines. They quoted me a fair price and completed all work quickly. Two days later my father in law came to check on the house (while I was out of town) and found standing water in the bathrooms and hallways. I called out Richard and Zack becasue I assumed the issue was with their install. They completed a full leak detection examination and could not find any leaks in the walls, angle stops, supply lines, etc. They assume the leak was actually from a stuck toilet value (e.g. not their fault). To make it right and put my mind at ease they did moisture tests on my drywall and put in blowers and dehumidifiers at no cost to me to be sure the house was left dry. I would recommend these guys to anyone and will be calling them again to upgrade some of the plumbing on my new house. read more

Overall great company. This is my second time receiving services and no complaints. I think it was Chris and Matt that helped me out and they did me a favor and resnaked the line after it was already clear. Overall very helpful. read more

I have used plumbers connection twice in the last year & have had zach come both times. First was a toilet & kitchen hot water dispenser. Then our garbage disposal went out & we needed that fixed. Both times job was done nicely. Would definitely use them again ! read more

Mike was very polite and did a quick and efficient job with my water heater issue. Definitely the type of service that deserves 5 stars. Will definitely use your service for all my plumbing needs. read more

I was extremely pleased with how quickly they got here and pricing. I will definitely use this company again for my next service! I highly recommend this company read more

The Plumbers Connection saved us from an attempted scam by one of the big "rooter" chains. We had an old toilet that required two or three flushes to empty the bowl. We called a rooter company that had successfully unclogged a bathtub drain for us in 2015. After inspecting our sewer line with a camera they told us our pipes were corroded and they could fix the problem for about $3700. We got a second opinion from Plumbers Connection. They said a new toilet would probably solve our problem. They were totally right. It has been several months since Plumbers Connection installed the new toilet and it has worked perfectly every time with just a single flush, and we saved $3400! Zach was knowledgeable, competent, friendly, and honest. We will definitely call The Plumbers Connection the next time we need plumbing services. read more

Amazing service! I was a first time customer with a clogged kitchen sink and leaking faucet. I called at 8:30 on a Monday morning and Mike showed up an hour later! Mike was very knowledgeable, professional, friendly and fixed everything quickly! I will definitely be using The Plumbers Connection for all our plumbing needs. read more

Excellent service. Came out to clear a blocked drain at the clean out. Within a week it backed up again and the company did not hesitate to have it worked on a second time. read more

Once dispatched to our house, Scott was professional, courteous and explained what the problem was and what he had to do to fix it. We will definitely use their services again. Thank you! read more

The Plumbers Connection is the best. So professional and very customer service oriented. These guys do an outstanding job, quickly, efficiently and without price gouging. I would recommend them to everyone. Mike is awesome. Don't go to those high priced corporate plumbers. Support your local small business and get the job done right the first time at a reasonable price. I'd give them 10 stars if that was an option! Thank you guys for your great work! read more

After hours and on the holiday weekend?!?! Not a problem for The Plumber's Connection. Less than a hour and Zach was ringing the bell with a smile. He explained what he was doing. We are confident that we received awesome service and would definitely recommend them to our circle of family and friends. read more

These guys are awesome. Fair pricing and great service.