My husband noticed a small leak in our water heater, it's over 20 years old so we figured it was time. I texted John and he immediately responded that they could have a replacement delivered and installed same day. Within a couple hours, Alberto Cortez and Alberto Hernandez arrived. They were super friendly, professional and did quality work. They worked quietly and had everything done and cleaned up faster than expected. John even checked in the next day to ensure all was working well. Nothing but great things from this team, thank you all. read more

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Carlos Diaz did a great job going over maintenance routine for our hot water tank he was professionally and hones.

I paid $925 to repair a copper pipe leak that required the plumber to break through my stucco exterior. While the price felt a bit high for the repair, the work itself was completed successfully. The plumber was professional, finished the job efficiently, and did a great job cleaning up the area afterward. Overall, I appreciate the quality of the work and the care taken to leave everything tidy. read more

I requested a shower valve repair and a bathroom faucet replacement. Flaco arrived on time. He is professional, knowledgeable and does excellent quality plumbing service. He gave an estimate prior to getting started so I knew what to expect. Flaco is patient and really goes above and beyond for customer satisfaction. I recommend Western Rooter and especially Flaco. read more

Made an emergency appointment on a Saturday , explaining what I needed on the phone, tech showed up and said we don't go clean outs under the house. Save your money read more

Carlos was great. He took the time to explain some options. He answered my questions. He assisted with the current issue. I will definitely be using their services again. read more

Always a pleasure to work with Western Rooter. They are responsive, reliable and honest.

The plumbers showed up early and completed the job in under an hour. They were very professional and even gave me a 5% discount. I recommend them -just as advertised. read more

They come out Same Day Service, efficient and kind friendly and most of our honest opinion for the customer. I highly recommend this company.! read more

Great experience with Victor and Victor for a look at why I was getting gargling sounds from the bath tub when flushing. They came on time, were professional, friendly, asked good questions, and gave good reasonable advice. I would definitely use them again. read more

I have used them for multiple repairs and upgrades. They have always given me excellent work

The Western Rooter team did a great job creating a solution to mitigate my garage from flooding. Appreciated the communication, pricing, and service provided. I will definitely be using Western Rooter in the future! read more

they are not on time and expensive They don't call to cancel the appointment when can not make it read more

They are fast & neat with their work. Price is reasonable. I have used them more than once. read more

CJ is the best! Came out to scope a sewer line. The line had lots of bends and was extremely hard to make it out to the street. Instead of giving up and telling us we need to install another clean out for a couple thousand dollars, he kept working the line until he made it through to the street. He was professional and honest. Western rooter for all inspections and work! read more

Pablo just came over to look at a leak issue I had with my kitchen faucet and resolved the problem. There office was very nice to accommodating to setup a time and Pablo was came at the time he said he'd be here by. I highly recommend Western Rooter for your plumbing needs. These guys will be more go to plumbing company from now on. Thank you for the great service! read more

Been using Western for several years and always have a very professional, fast and pleasant experience.

The staff at Western Rooter were responsive, available and immediately helpful. They were able to schedule an appointment the next day for us and were even able to come out two hours sooner. Our technician, Justin, explained everything very clearly and the work was quick and efficient. No one ever wants to having plumbing problems in their home but now we know whom to call. Thanks WR! read more

This is the second time I've used Western Rooter, and I'm very happy with their service. Ruben came out today to clean my main line and did a fantastic job. Her really took his time to make sure all was cleared out. I'll be sure to request Ruben the next time I have any plumbing needs. read more

Pricing for septic tank cleaning was very reasonable. The guy was very consultative and helpful with everything. We had a smell that I thought was due to the septic tank, but he was willing to go into the attic to check and found that it was like the rodent issue. So appreciated going the extra mile. read more

So we just had Western Rooter out like a week or two ago and they did a great job. Totally unrelated to our hot water tank issue we started noticing a damp dank smell in one of our bathrooms. The joys of a 1950's house. We also had a drainpipe on the back porch from the previous owner that we wanted capped off to modern standards. Justin could arrive early but he did not show up unexpectedly he called to make sure that it was okay for him and Diego to arrive early. Then long story short - once again Western Rooter came through. Justin and Diego were great. They cleared the drain on the back porch (which probably hadn't been done ever) and shortened the pipe and capped it to stop any overflow. Then they crawled under the house and reported back with video to explain that the smell could be coming from decaying cast iron pipes that were improperly connected to ABS. Justin also explained that it could also be a faulty vented pipe. However, he explained that it's difficult to determine the exact root cause of where the sewer gas was coming from. However, he explained in detail why we should deal with the horizontal issues before exploring vertical pipe issues. I am always skeptical of someone trying to take advantage of me, but Justin went over every step he recommended and explained why it was important. After they installed the new pipe, he secured it so there wouldn't be any movement. He and Diego tested everything and then cleaned up like they had never been here. Justin also showed us a video of the completed job. We were not happy that we had such a large, unexpected expense, however, we're confident that the job was completed thoroughly and it was the best solution for our problem. I highly recommend (once again) Western Rooter. P.S. There's no more smell in the bathroom! read more

I have to say this company saved me in the middle of the storm we just had. I have a commercial building the pumps stopped working for the parking lot. Called Western Rooter out the arrived within the hour and had us up and running again. Clean work Friendly and accommodating. read more

Service with a smile, very pleasant, calm technicians get the work done. Above and beyond thank you

We had a leak in our main. We found Western rooter through Angi. They responded quickly and had availability right away for us. They were very dependable and knowledgeable. Helped us solve our problem quickly and were very neat and organized. We feel their price was fair as plumbing is never cheap. But they made our overall experience somewhat stress free. Chuck or Charles? was the one who we worked with directly and he was very professional. We will definitely use them in the future! Cannot recommend them enough. Thank you for all your help! read more

Great experience with Western Rooter. On time, skilled technicians, honest pricing, and very professional service. Highly recommend and will definitely use them again. read more

Plumber was on time, work was completed timely and with explanation. The cost was fair. Western is dependable and provides good quality work. read more

They were flexible. On time. They provided a service at a very reasonable price...Not overpriced like others. They kept me in the loop and made sure I understood my issue. Overall great experience will definitely be using again. read more

We got great timely service!! Justin was so knowledgeable and explained EVERYTHING! He was just fabulous! Work was done so professionally & workers really knew their job! We have used Western Rooter for years & this was the biggest job we've ever had done! Have always been happy & never call anyone else. I highly recommend to anyone who needs rooter service or sewer problems. . Justin is the guy!! read more

The Gas Company guy turned off our water heater, even though it was working fine for8 years. He did not like the "chimney". I called Western Rooter. They came out and repaired the chimney. Julio (the worker) and his assistant were friendly and helpful. read more

I'm Very Happy I called this Plumbing company. They gave me a same day service, within an hour they came to my house and fixed my sink that was getting backup. Justin, the technician, was very professional, fast and helpful. The receptionist, Agnes, I spoke to was very helpful. Thank you to your team for helping me today. I will recommend you guys to my family and friends. read more

Said arrived several minutes before the 9-11am window and was very nice and communicative. Right away, I felt i. Good hands. He was able to pinpoint the issue we had with our shower from our leak and got to work right away! Very nice and easy going, he was kind and helpful throughout the whole process. He was able to fix the issue with the shower pipe leak. Cost for the repair for the mistake I made from replacing the cartridge was very reasonable as I initially thought it would cost more than $250. It was supposed to just be a visit and an estimate, but he was ready to go and start the repair. I would definitely recommend again especially ask for Said. read more

I've used them for all my plumbing needs over the past few years. Always great service, fair prices and friendly plumbers.

Western rooter always provides prompt, professional service for my plumbing needs. They are good at keeping to their service time window, and communicate with me if they are running behind. read more

I have used Western Rooter for six years, and they remain my first choice for property maintenance. Their service is fast, effective, and usually finished within a single day, which is perfect for a demanding schedule. The company is reliable and holds themselves accountable. One tip for other owners: double-check quotes from their subcontractors, as they can sometimes be higher than market rates. Despite that, they are my preferred provider over my existing home warranties. read more

They are way overpriced!! I would definitely NO recommend them!!! I have received 2 other quotes & they were not even 1/3 of the cost they were trying to charge me!!! They also tried to over sell me & tell me I needed to replace all my pipes in both bathrooms & way overpriced!! Not to mention, that I am female so maybe they thought they could take advantage if me!!!! Even worse!!! read more

Josh and Bryce, our technician's, were on time, solved our problem quickly, and left everything the way they found it. The price for the this high quality service was very reasonable! read more

I recently had a big job done with western rooter and they came through. They were priced right, they cleaned up after themselves, they protected everything, and were on schedule. They are knowledgeable and fast. read more

Prompt, professional, quick, and good pricing. Great experience all around. Lovely guy to boot.

Received a visit, for fixing the shut-off valve, but required additional services look for the leak in my home.

Long story short, my AC died during the heat wave last week bc the drain pipe was clogged. I called them in the morning and they came out in the afternoon. The HVAC guy didn't install an access point so they had to cut some of the pvc pipes to unclog everything. I was basking in the AC by dinner time. The pricing was fair and upfront. Literally lifesavers. read more