we called roto rooter about our toilet being clogged. they told us it was a free estimate. after he inspected the toilet, he advised us that we needed a new toilet then he charged us $200. which we paid. then he got our permission to go out and buy a new toilet before we knew it, after everything was said, and done, then we owed another $325.00 the receipt didn't even explain what all the different chargers were to equal this amount of money. first, we paid $200, then later it was another $325, without anything being itemized on the invoice. we have no idea of the type of toilet he bought, or any other expenses that were incurred i believe that we totally overpaid for the services, and got taken advantage of. we would greatly appreciate getting some of our money refunded back to us, for the lack of communication, and no breakdown of the different costs on the invoice. read more

Price ridiculous for 1 hr job. An estimate was not given prior to the work done he gave me work order and estimate to sign after job was done. He was a nice enough guy and did a good enough job. But I wonder if I hadn't been an elderly lady. If it would have been $586 to replace 1 handle on the spicket and a small piece of pvc. He was at my property, a total of 1 hour 10 minutes. Spoke with the management and they didn't seem to be concerned this was more than my cardiologist charges read more

Had a backed up kitchen drain. Called this company and the technician arrived within an hour. Shawn is kind, knowledgeable, informative, and an overall very nice young man. Price was reasonable and task was completed quickly and neatly. Highly recommend read more

I contacted Roto-Rooter plumbing&septic of Apple Valley 760-245-2947 to hook up to Victorville sewer. The crew of Charles, Jose, Brady, and Edwardo, and owner Stieler Stewart did a fantastic job in just 2 days. Each member knew his Job, left my yard good condition that was easy to restore to original condition. All worked together as a well practiced team. The office staff of Rhonda & Merisis is easy to work with. I highly recommend this company for any of your plumbing needs Ralph Powers read more

Service was requested and they were able to get me in right away. A very pleasant experience from beginning to end. I would highly recommend giving them a call first. read more

Today I had a plumbing problem toilet backed up sewage, drained all in the tub so I called Roto router when he arrived. I told him my situation so he looked all around the house for the drain out pipe not once but twice then we began to have conversation. He was nice and professional and calm. I was the one that was a little upset upset because because all houses have a drain out. He explained to me that it depends on the builder the bills the house, but he pointed on top of the roof and said that's it. He explained to me that there would be an additional cost to go up on the roof to unclog the pipe. I agree to the price and he set up his equipment and spent time doing his job. We had several different conversations as he was working, he was nice and professional kept a smile on his face working and eventually he unclogged it. I was very happy, but he told me the situation was that there was route that broke the pipe and he would located and tell me what he did was in the front lawn, and that most likely the problem would return he gave me some estimates and I was OK with them. I just want to say that this gentleman was very patient with an old man very patient. I appreciate the service. Appreciate a good job be done and while he was here, my toilet was running water. I asked him. Did he have any parts to own his truck to fix the running toilet? He said he did. He told me the price he repaired it and added to the other price and he done an excellent job with the excellent attitude. I would recommend Roto-Rooter Victorville to anyone. read more

Absolutely the best plumbing experience we have had! From the office to the technician, our service was prompt, friendly, and professional. The problem was diagnosed and repaired expertly by our tech Ken. Plumbing issues and projects can be so intimidating. Yet, after the care and communication throughout this crisis issue, we felt confident enough to set an appointment for additional projects to be done. Thank you! read more

Roto-Rooter - Roto-Rooter Plumbers - Plumbing Near Me - Apple Valley, California

Remember the saying you get what you pay for? If you want cheap this isn't it. If you want a high quality professional and through job done then this is who you call. Jason was our plumber and he came over on a Sunday ; after our son decided to leave the water running in a bathroom that was already having issues with drainage. He checked addressed all and any issues that were interfering with proper drainage and even added a wax ring to our toilet. My parents have used a different company for plumbing issues and I've noticed that they have had to call that company more than once within a couple of months for the same issue. All in all, we are very happy with Roto-Rooter. read more

We had to have a new septic tank put in. So we hired them and they started the job. Of course we signed all the forms without reading all the fine print, my bad) Heavy equipment had to drive on my driveway and instead of someone asking me to move a car they drove the heavy truck off my driveway and took out a big chunk. The worst part they never even told me. I didn't see it for two days later as I am my husband's sole caretaker he's a retired Vietnam veteran served 20 yrs and requires alot of help. I called and sent pics in hopes someone would take a part of responsibility and maybe discount a little but NO. All was said was they will talk to the guys. Peeshaw....greed is ugly. read more

Roto-Rooter - Damage to my driveway - Plumbing Near Me - Apple Valley, California

See all

5 stars for Roto-rooter. We had to have the Septic tank pumped, Marisa gave outstanding customer service. She Was able to accommodate a same day appointment, when another company failed to show up yesterday. The quality of service was excellent. The technician answered all my questions and was very helpful. For a same day appointment the price was reasonable and Marisa offered a $20 discount if we called her back within the hour. Thank you again for helping us out. read more

Well, well, well.... it all started with a call to the Roto-Rooters Customer Service Rep Elizabeth and she made the process really nice. I was given a 3pm - 5pm window and my person, Ronnie arrived much earlier. In fact, Ronnie called and gave me an ETA of 20 minutes. Beautiful! I had him install my new dishwasher and to check on two of my toilets. For Ronnie, it appeared easy peasy. So it was all done to my complete satisfaction and I am one happy, ecstatic customer. In light of the Covid-19 he exercised great care to wear his mask and I was appreciative of that, as I also wore mine. No worries. He performed the job and I will use Roto-Rooters in the future if ever I have any problems that I or my brother can't handle ((smile)) Thank you sooooooo much!!! read more

See all

What a great experience! I am impressed with Marisa and Rhonda in the office. Great customer service - it is nice to be able to trust a company. I had called around to obtain quotes from other companies who quoted me several different fees in addition to the original price they quoted. I also read the reviews of other companies who had problems with cracking driveways and replacing the landscape to its original condition. Charles and Drake, technicians, were professional and advised me of the procedure to pump my septic tank. They also gave me valuable information on how to maintain the septic system. They were friendly and professional. I cannot express enough my experience was great! In these times customer service has been lost, with people not showing up and being rude when they do show up. Not so with Roto Rooter, Apple Valley. Thank you for a great job, Debra Newlin read more

These guys where awesome, would use them again. They gave me great advice and friendly, Thank you.

This is one great company! I had major work done at my home and at a great price! They abandon a septic system and a seepage pit, installed a 1000 gallon septic tank. I received quotes from other companies as high as $18,600.00 more for the same job! The office staff was also amazing, they kept me apprised of the status of the permits from the city, so that the install could be scheduled. I have used them in the past on my rentals and have always be very happy with there work! read more

Jose did a complete and great job. It didn't take long and puppies are working great. He was knowledgeable and give accurate quotes. Friendly and clean. read more

Isaac the technician efficient polite and got the job done in a timely manner did a great job

Great company very reliable, good communication from first call till job was completed.

Our toilet tank doesn't stop running water. It's a dual push button tank and not easy for us to fix, so we called roto rooter and they did a very good job. Even it's a holiday they still do service. read more

I had an amazing visit with David and I look forward to working with him. I received an estimate for adding a water line for my side by side refrigerator. read more

I've done business with a few plumbing companies. So far Roto-Rooter has been the most reliable and responsive company I've done business with. The few times I've called they always respond and come out to look at the scoop of work I'm asking to be done. From the office staff to the technicians they send out are all great people to work with. No job to small or to big for them. Every job they have done for me was done with integrity and honesty. They find the issue and fix it right. I like that they don't take short cuts or try to cut corners and fix with a band aid. All of there work is great quality and warrantied. I definitely will be have them help me out with future projects that come my way. Thank You Roto-Rooter. read more

Jason and Drake the dynamic duo! A great experience. They emptied the cabinets and cleaned up afterwards. Recommend to all!

Roto-Rooter did it again!! Y'all are always available for anything I ever need. Joseph came out and helped snake the drain that we needed to be snaked and he was so professional and kind. He also gave us some advice on some things and i truly appreciate his input. I would highly recommend him and the company. You guys are always professional and go out of your way to help with any needs we might need. I'll Definitely be recommending you to family and friends and who ever might need any plumbing help! Thanks again! read more

With the recent winds that we've had up here in the high desert, the cover to my jacuzzi flew off and sheared off my water spicket valve causing a huge deluge of water. Now this happened the morning of Thanksgiving Eve. Not having anyone else to call, I contacted Roto Rooter. They told me they would not have an opening until between 2 and 4 PM but that she would do her best to get someone over. Not long after my conversation with her a representative by the name of Chaz came over. (Hope I spelled your name right) Chaz was very professional, courteous, and explained everything. After he took a look at what happened, he quoted me a real decent price to take care of it. I highly recommend their service and I'm thankful for them being available the day before Thanksgiving when most places are either closed or have minimal hours. read more

I had contacted multiple plumbers/septic companies to relocate our failing septic system. It was a difficult job. Every company I contacted either didn't follow up with me, couldn't figure out a solution, or just didn't want to deal with a difficult job. Grant and Brody came out to look at the situation late Friday afternoon and by Monday morning we had our bid. They did an EXCEPTIONAL job! I checked in a few times while the team was at work and every one of them was professional, hard working, kind, and positive. They left our yard looking better than it did before they got there. I couldn't be happier or more appreciative of all their hard work. Thank you! read more

Same day plumbing service! We just got our home and we had a few leaks around the house we needed fixing. I also needed a garbage disposal installed.. David Fonseca gave me got our quote, and got the job done under 2hours and we have a 90day warranty. Thank you! read more

Charles and Jose did a great job! I was able to make a next day appt to get septic cert and pump done for my clients. They were quick and cleaned up the job well. Will definitely be using them again for future properties! Thanks Boys! read more

Jason came out to service 2 of my Rental properties in Barstow and it was great experience. He was professional, on time, and best of all he serviced the homes and did not gouge me. As a Property Manager I have used Many plumbers in the past and they take advantage when going out to do the work. Jason did let me know if potential work that will be needed, and I will definitely be using them again. Thank you for making it easy and affordable. read more

Roto-Rooter was able to come to our rescue on very short notice (same day service) to fix our drainage problem. David and Kyle were very professional and after evaluating the problem offered and clearly explained to us the different services tiers they offered. We ultimately went with unclogging with a snake then a full flush to keep the pipe clear. It comes with a 6 month warrantee. David and Kyle handled everything professionally and fixed the backed up drain. We were happy with the service we received as well. read more

Kyle and Ken did an awesome job! Explained everything really well and were very quick. Awesome service as always!

Just felt compelled to post a great review about the technician Nathan at Roto-Rooter. He displayed sincere concern and went the extra mile to resolve my water heater issue. Thanks Nathan! read more

I had to have my septic pumped. It was easy to make an appointment and the technicians were prompt, friendly, and professional. I really appreciated they came to the job wearing masks. I would recommend them and use them again. read more

Great service, was giving a vague timeframe but other then that everything was excellent read more

Drivers are horrible. Waiting to get gas at a gas station and as the car in front of me was pulling out and I was pulling in their driver flew into the gas station and nosed into me. Came in pretty fast for towing a tractor in a united rentals trailer. Sat there for 5 minutes and wouldn't move. I would have moved if there was an open pump but there wasn't and I had waited for that one. Definitely don't wAnt that type of inconsiderate and rude person doing anything with my home or businesses. read more

Roto-Rooter - Irresponsible and rude driver. - Plumbing Near Me - Apple Valley, California

Recently purchased my first home that ended up needing unexpected plumbing repairs, as stressful as that is Kyle and Jeremy came to the rescue! Awesome team, they fixed the problem right away! Hopefully I don't need more repairs done but if I do I will definitely call them again! Thank you guys! read more

Our Kitchen sink was clogged and we called Rotor Rooter to come save the day, they sent over their technician Jason who was very professional, he answered all our questions and had our sink unclogged in no time. I would definitely hire them again. read more

Called after hours last evening when our plumbing place that we have used for 30 years unfortunately stood us up-- why?? New younger owners & yes I hate to say it less responsive & responsible. In need of a clogged toilet , pine pellets I learned my lesson. No puppy training pellets in the toilet. Toro Rooter sent out promptly this am CHAZ.. very Professional, hard worker, explained what he was doing as he did it to my husband. Eventually was able to get those almost concrete pellets that swelled & stuck in the drain dislodged!! Thank goodness! Without it costing a body part, even on a weekend. Thank you Chaz & Roto-Rooter. read more

I had to call a plumber because I had a leak in the water line for my refrigerator. They couldn't come same day but showed up the next day. David came with his mask and gloves on and repaired my leaky copper line and hooked it back up to my refrigerator in a timely matter. I can now enjoy the rest of my weekend without worrying about the leak making a mess in my kitchen. Thanks Again David read more

I had a Home Depot delivery and the delivery guy broke my valve under my kitchen sink. I called Roto-Rooter and David the plumber came right out and fixed my problem. He was very nice and knowledgeable about what he was doing. Also, very quick job and it was fixed easy and fast. Thank you David! You are awesome. read more

We had a clogged kitchen sink. Nothing out of this world. We had already received an outrageous quote from another local company. A friend recommended Roto-Rooters so we decided to get a second quote. Ronnie came out, quoted me at $150 vs close to $700 what the other company had recommended and on top of that there's a service warranty which the other company didn't offer. It was a no brainer. He was very professional and knowledgeable. He wore a mask the whole time and was done within about 15 minutes. I highly recommend this company. read more

Ken looked around where the smell might be coming from he proposed a smoke test to be sure where the problem might be coming from. No work has been he has to come back when he has another team member and not as windy. Hopefully when he comes back the problem will be solved for good. He was curtious explained my options well. Copy and Paste Your Review To : read more