I had scheduled with Chris for 12PM by 12:30PM he was all done with both repairs I needed done! Not…read moreonly was it a Sunday, but Mother's day and he still made time to come check my repairs early. He was really fast and quoted fairly. We had a leaking hose bib and a leaking water heater. Chris removed and replaced the existing 3/4" water heater shut off ball valve and replaced both water heater supply lines and installed a new hose bib. The service was fast, affordable and professional.

Super quick service…read more Friendly, informative, respectful, prompt. On time. A great Yelp experience

Once again, Thompson Family plumbing came through. As a single, female senior citizen, so many…read morepeople/companies will take advantage of your lack of knowledge. But not this company. Every single time over the 10 plus years I've used them the technician has explained in layman terms what's wrong and what my options are. Today was no exception. Noah came out to replace a hose bib. Very simple (so he said lol), very quick and professional. Thank you again Noah!

They really deserve a no star rating way over price for the small job that needed to be done the…read moreguy they sent over was an experience trying to up charging by trying to snoop around my house, looking for things that they say that they need to fix in order to do the job red flag if they ask you if they could look around and check the pressure of water around your house call hitt plumbing they're the best i'm adding this to your response you don't have to validate me as a customer you sent over a young boy with tattoos all over his neck, trying to scam us out of $1300 because we didn't have an expansion tank on our hot water heater you were called to cap a line outside on the rain bird system and then you tried to bully us and didn't wanna leave our property and your husband kept bothering us and calling from different numbers. You're lucky I didn't report you and you're lucky your employee made it out of my property you were told numerous times to leave. You're lucky this in escalate to any further.

It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

Found Cisneros Brothers Plumbing, Restoration, Heating & AC Repair through Yelp. Sent out a request…read morefor free quote on bathroom wall remediation and restoration. Staff responded very quickly via Yelp. Thanks Isaac! Follow up phone call received from their friendly staff. Thanks Yasmine! Team Lead Victor came out to the house to do the free evaluation. He was super nice, respectful, professional, and knowledgeable. He did an amazing and thorough job in assessing the bathroom situation at hand. He provided his honest feedback and input. He sent over the estimate a couple days later. Thank you so much Victor for your time, energy, and efforts! It is always good to get a few more quotes before making the final decision. Thank you Cisneros Brothers!

Helped us in in an emergency. Great experience. He actually was able to explain the issue when…read moreanother plumber couldn't do the job correctly and even referred us to someone that could because he was already booked. Will be reaching out again.

Mike has done great work on a couple of projects for me. He's responsive, knowledgeable and honest!read more

Zeb came out fast when my water heater wouldn't work. He gave me my options and quotes. Then got my…read morewater heater going faster than promised. Highly recommend him.

Needed a plumber due to a leak which proved to be very tricky but Zebs came through with great…read moreservice and and honest work. I recommend them all the way. Great price.

Had a backed up kitchen drain. Called this company and the technician arrived within an hour. Shawn…read moreis kind, knowledgeable, informative, and an overall very nice young man. Price was reasonable and task was completed quickly and neatly. Highly recommend

Price ridiculous for 1 hr job. An estimate was not given…read moreprior to the work done he gave me work order and estimate to sign after job was done. He was a nice enough guy and did a good enough job. But I wonder if I hadn't been an elderly lady. If it would have been $586 to replace 1 handle on the spicket and a small piece of pvc. He was at my property, a total of 1 hour 10 minutes. Spoke with the management and they didn't seem to be concerned this was more than my cardiologist charges

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged…read moreresulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem!

Great service for a great price! I cannot recommend them enough. Kind, responsive, and the repairs…read moreare made to last. Thank you!

Highly recommend this company for all plumbing needs. I have used them a few times for different…read moreneeds around the house & they have been reliable, quick, professional and reasonably priced every single time. By far the best plumbing company in the HD!

Daniel and his team were so accommodating. They made time for our emergent leak, quoted a…read morereasonable price and came on repaired the problem in a timely manner. We've heard horror stories about plumbers, but these guys break the mold. Highly recommend Daniel and this crew for all of ur plumbing needs!

Miguel at High Desert Septic saved the day! It was just…read morebefore Thanksgiving, most of the companies I called went straight to voicemail, noting they would not return until after the holiday. For a few others, I completed online request forms explaining exactly what I needed. As a real estate broker working under a strict deadline, I needed timely responses--especially since this property had two septic tanks that required certification. When an inspection was finally scheduled, one tank passed, and the other needed to be replaced. Although the field technician was fine, the office staff at that particular company seemed distracted and short--they weren't rude, but they clearly didn't have the time or patience to help me get the information I needed. As someone representing my client, I need a contractor who is responsive, professional, and efficient, and I realized I couldn't move forward with a team that made communication difficult. Fortunately, I then reached High Desert Septic. Miguel answered my call and from the very first conversation, he was pleasant, knowledgeable, and ready to help. I spoke with him on a Friday--by Monday, he had the permits, and by Tuesday, all the work was completed. He kept me informed and even sent photos without me having to ask. It was an absolutely refreshing experience. Miguel truly stands out in his industry. His professionalism, efficiency, and pride in his work deserve ten stars. I highly recommend High Desert Septic. Thank you, Miguel Trinidad.

Miguel answered my call, after explaining the issue I had with last septic company coming out and…read moreletting me know they'd have to take out all pavers, etc. I told Miguel no need, the tank is under grass and dirt. He made it clear he wouldn't touch pavers. He scheduled me in same week, had the septic pumped and certified without touching a single paver. Miguel is knowledgeable, knows what he is DOING- extremely professional, and affordable. Highly recommend Miguel for Septic pumps and certifications. Thank you again for your diligence. He saved me from an expensive experience, that would have ended in a nightmare. Trust someone who knows what they're doing, not someone who will damage your property, make a mess, and make it more expensive to repair at the end.

Took time off to get some Plumbing done. Sent owner pics. of job, very self explanatory. Plumber…read moreshowed up and quoted a price at least 40% higher than going rates. I agreed knowing I would be writing this review later. 100.00 standard cheapo part and 50 minutes later I paid the 700.00. That's 600.00 per hour. Owner retorted "driving time" and "part sourcing." Now, suddenly we added dishonesty to exorbitant pricing.

Total rip off Guy said they need 650 base for any job done…read moreto cover bloated overhead. A hour job was quoted at 850. I called their bluff and soldered my own pipe with 120 bucks on material. This plumbing company is predatory and takes advantage of ignorance. Hire a local self employed plumber for 1/4 the cost. These plumbers are too scared and lazy to get their own van, they could make more and charge less. Boycott these guys. Plumber said our soceity is messed up, no, this company is messed up I won't pay 500 premium for a facade.