We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I booked them the second time. The first time wasn't bad,…read morethey missed spots and I had to call them to come back. The second time: I understand it was a bigger house, but there's a lot of areas they missed. They were in a hurry because they said there's another house they have to clean. I didn't wanna stress about it so I just let their business number know, had to send them a lot of photos for all the areas missed and they came back. (The same team with their Lead to oversee the service) They did much better but disappointingly still missed few areas so I had to clean it myself. I find their charges a little expensive tho it is a little cheaper than others. It's a 2.5 stars

Jonathan is operating at a different standard…read more The level of detail, care, and thoroughness is immediately noticeable. He didn't just clean the space, he elevated it. Every surface feels intentional and complete, including the areas most people overlook. There's a level of precision throughout that makes the entire space feel elevated, polished, and exceptionally well done. It's rare to come across this level of consistency and pride in craftsmanship. You can tell he genuinely cares about the end result, and it shows in every detail. If you appreciate quality and a space that truly feels transformed, he's absolutely worth booking. This is the kind of service you don't think twice about rebooking.

Best ever! Worth the wait. Zen home is the result I hire him now for regular cleaning. I usually…read moreclean myself but after the move in clean experience I needed that same feeling again. Zen Life is so much more peaceful & easy to manage with clean surroundings.

Reyna did an amazing job. I'm so happy I found her. I will definitely use her again.. and totally…read morerecommend her. Gracias Reina.

Reyna and her team came for a move-out cleaning of my rental house. We scheduled a date and then…read moreconfirmed via text message. Reyna also gave me a heads-up when they came on the day of the cleaning. Reyna and her team divided up and cleaned the whole house very efficiently. They did a good job cleaning the bathroom shower/tub/sinks/glass doors. For the kitchen, they cleaned the refrigerator thoroughly , cleaned all the cabinet drawers and did a good job cleaning all the appliances. They are easy to work with and work hard. The quote is reasonable. Highly recommend.

Wonderful experience! They were on time, professional, and the house looks great. Will be hiring…read morethem again next time

Good cleaning service Overall happy with it…read moreTook service for balcony, washroom and kitchen floor cleaning

Iris is AMAZING! I had an urgent last minute cleaning and she made an exception and was able to…read moreaccommodate my request! The cleaning was also impeccable! Her teams attention to detail is unmatched. It's been a few days and I'm still so impressed by all the cleaning they did. I will be referring them to all my friends and family and I will be doing a recurring service! Thank you Iris for your amazing work and ethic!!!

Iris is a lifesaver! She was the quickest to respond in an emergency, she was the most…read moreprofessional, and even DEEP cleaned my entire home last minute by making an exception for me. She truly goes above and beyond for her customers and her work really speaks for itself. She is so meticulous and thorough! My entire 2 story home was spotless and I don't think anyone can do it better than her and her team. The deep clean was exceptional and her entire team was nothing but smiles and joy. I highly recommend Iris and team for any cleaning needs, you will not be disappointed!! Iris has gained a loyal customer out of me, see you soon Iris!

We've had BA House Cleaning for over a year now and they've always been great, but since Susana has…read morebeen our regular cleaner, I feel like it's only gotten better. She is fast and very thorough, but also extremely nice and always has a smile on her face. We truly value the work she does for our family! Highly recommend at least giving them a try.

I was the beneficiary of two free house cleanings through a charity called Cleaning for a Reason…read more I've got cancer and this is an amazing resource, especially when your wallet is tapped from copays and your energy level is low. I received my first of two sessions on 11/4! The gift consisted of one cleaner to stay for two hours. So it's very much a limited time but as a gift, this was a true blessing. She was able to get up all of the pet hair, which has been driving me crazy along with wiping down surfaces. She was young and sweet and a fast worker. I felt complete trust having her in my home. Thank you Lexi for your hard work and I hope I get to see you on visit number two.

Requested deep clean service. Thorough cleaning, professional. Able to clean anything. Well worth…read moreit.

This is the first time I used this service. I was blown away by the quality of their work. The…read moreplace looked impeccable. I would highly recommend them. The only reason I did not give them 5 stars was because the person did not speak a word of English. Other than that they were fantastic!