I am giving this review not only because of the incredible work done on my home and for the professional service, but because Ron and his team genuinely did everything they could to help me in a time of need. I called Ron after being in the ER for 2 days and being placed on bedrest for my pregnancy. It had been a pretty scary and horrible few weeks and I was coming home to a house that I could not clean and a husband who needed to take care of not only me now but our toddler. I called Ron asking if there was any way he could have a team come that same day. I knew it was a long shot and had called a few other places all to be told they couldn't send anyone for a week or more. Ron listened to my story and concerns and said he would do whatever he could to help. He called me back 10 minutes later and had secured a team to come that afternoon. Ron arrived with his team and asked me how I was doing and told me they would take care of everything. Ron walked around our home and took notes of everything we wanted cleaned. It was obvious that my case was unorthodox and Ron had truly scrambled to help me out, he was genuinely kind while we spoke and before he left he even offered a hug. After everything we had been through it was incredible to have a total stranger offer such support. Ron's team was incredible. They were so kind to work around me while my husband attended to my needs, bringing me lunch and medication, etc. They were fast, efficient, professional, thorough, and left our home spotless. They went above and beyond in every way possible and I can never thank them for the peace of mind they gave my husband and I. A clean home eases the mind and on that day I truly needed one less worry, Ron and his team were there to help. Ron, thank you for your kindness and professionalism, you have no idea how much you helped my family that day. I love supporting businesses that do an incredible job AND have a heart! You are a shining example of that! read more

We've been using perfect reflection for 4 years. Over the past 6 months our cleaners have been rushing (I think the owner has them overbooked) and no longer doing a good job. There's stuff left on the floor as they are more wiping rather than actually mopping. After the last time they came, there was yogurt still on the table from my son's breakfast. I called Ron about this and his response was that there's nothing he can do because he's short staffed and can't reprimand or fire his current cleaners. I told him that in no way was I wanting them fired, but I just wanted them to clean properly. Instead of handling the issue, he emailed me and said their schedule is suddenly full and they can't clean for us anymore. After four years of being a customer, we are appalled at how this was handled. read more

From my first conversation with Ron to meeting my crew, I cannot say enough about the QUALITY of cleaning this company provides. They are punctual, polite and extremely thorough in their cleaning. THANK YOU to Ron for hiring such quality people and a special thank you to our team, Marisol and Miriam, for providing such outstanding service! read more

So the big move out clean was this past weekend. Ron and Yolanda were right on time and very nice. Yolanda is a rock star - she gave me tips on how the pros clean windows and the magical use of the magic eraser!! I'm very happy with the job she did and I highly recommend these folks. Note: If you too are in a high density area, consider offering the use of your own garage so they have somewhere to park (and not have to haul all their cleaning products and equipment down a walkway or three.) Also, being nice doesn't hurt - they are here to help after all. read more

My husband and I have been a Perfect Reflection customer for a month or so. Ron was very helpful, friendly and cheerful on the phone. He was extremely punctual for the first walk through, asked lots of questions about what his staff should do on the first visit (extra cleaning needed, alas! I'm not home a lot and my housekeeping suffers), and on subsequent visits. We hit it off very well and chatted about all kinds of things beyond housekeeping :) After the initial cleaning session, I was in love. The range hood was spotless all the way to the ceiling, not to mention the rest of the house! A week ago, I happened to be in town to enjoy the results of their labor the day of their regular visit and remain super happy. One of these days, I'm going to have to meet this crew that does such a great job and thank them in person. read more

I'm a brand new customer of Ron's at Perfect Reflection, and I have confidence that this will last a long time. Ron's witty yet professional manner over the phone and in person put me at ease. He asked questions about my preferences and took detailed notes during a walk-through at my home. On cleaning day, I dropped in on his team mid-way (no harm in that, right?) and they were hard at work. They were friendly, and they took the opportunity to ask me a couple of follow-up questions about cleaning details and my preferences. So, I was pleased -- but not at all surprised -- to return home later and find everything spotless! I'm always glad to choose a local business that trains and treats its employees well. This one's a gem. And I can tell you that without fear of revealing a secret, because I'm already on their schedule! ;) read more

I'm a real estate Broker and often hire house cleaning services when getting homes ready for market. I met Ron and his cleaning Team on Saturday morning. Saturday's are not their normal days of service but Ron was flexible enough to, after checking with his staff, to arrange to accommodate my Saturday request. I met them promptly at 9:00 am and after a few minutes of discussion they went work, finished all work as agreed and on time. Perfect Reflection is my new house cleaning company. I appreciated their flexibility, promptness and work completed correctly and as agreed. read more

I was very pleased with the service provided. Ron was courteous, professional, honest, and attentive. He came by my house to meet with me and inspect my house, asked me questions specifically about what I wanted clean and he quoted a very fair, reasonable rate and number of hours one cleaner needs to complete the job. Lucky for me, he brought the cleaner with him and she started right away. She was very efficient and ended up finishing the job earlier than quoted. The icing on the cake was when Ron returned to my house the same day to refund me a portion of the amount paid because the cleaner finished sooner than what I was quoted! Perfect Reflection is professional, ethical, efficient, and well priced! I will definitely be using their services again! Thank you! read more

If you are looking for an excellent home cleaning service, your search ends right here. Ron and his team are simply the best. Ron and I chatted over the phone even before scheduling the first walk through of our home and I knew right then that we would end up choosing him! He was very easy to talk to, patient, and listened carefully to what we needed. He turned up on time for the scheduled walk through and was thorough in his evaluation. And although his estimated price was much higher than what we anticipated, we are entirely satisfied with the service. His crew took their time to clean every inch(weren't in a tearing hurry to finish and move on) and left our house spotless! I am already looking forward to their next visit. read more

Finally found reliable cleaners with excellent attention to detail. It seems fake that everyone is rating Perfect Reflection a "5", but there are some basic expectations that no other company seems to understand; (1) show up, (2) dust everything, (3) prepare the house for surprise guests. It's not rocket science! However, Ron takes the time to understand what's important to us, and keeps asking if he's meeting our expectations... every time! Job well done! read more

I have them come in every other week for a couple of years now. I initially chose them because the price was more than fair, but I continued with them because of their high standards. They do a superb job in every room -- meticulous, comprehensive and thorough. I love coming home on cleaning day! Perfect Reflection is the best cleaning service I've ever had, bar none. You will not be disappointed. read more

Ron and his cleaning team are amazing!! Today was my first time using his services. The cleaning ladies did a fabulous job. They were very thorough, careful and nice. They showed high pride in doing a great job and making customers happy. This is the best cleaning services I have ever used. I highly recommend Ron for his professionalism, kindness and willing to go the extra mile for his clients. Thank you! I am so happy that I found your services Claudia read more

I highly recommend Perfect Reflection! I emailed to get an estimate and had a phone call within moments to set up an appointment. Ron was great to deal with and was very thorough in asking about what I wanted to have done and how details should be handled. He made it really easy for me which is exactly what I wanted. The first cleaning was a deep cleaning and they did an excellent job! I am very happy with the results and glad to have them scheduled for every two weeks at quite a reasonable rate. read more

Wow! Came home from work today to a sparkling clean house that smelled amazing! This was our first time using a home cleaning service and it was everything I hoped for! Every surface had been wiped, all the garbages were empty! I've never seen my house so clean! The whole process was simple including scheduling a walk through for an estimate, setting up a cleaning day and making a payment through pay pal the night before. Thank you to Ron and his team for making me smile when I walked in the door! Highly recommend this company! read more

Wow. What a fantastic company!!! I called Ron and he was so helpful and told me exactly what to expect on our "move out" cleaning appointment. He came with his crew and all I can say is WOW!!!! The price was fair, Ron and his crew took the time to go over EVERYTHING I needed done and EVERYTHING was done! My expectations were exceeded!! The house looks beautiful!! I can't wait for them to start cleaning our new home. You have a customer for life! Awesome company! 5 stars!!!! read more

I had the opportunity to meet Ron and his girls yesterday for a one time house clean. We did a walk through to assess what needed to be cleaned. Ron was very accommodating and professional and listened to my requests. The girls was exceptional and worked really hard to fulfill my requests. They were very meticulous. I walked through the whole house afterward and was quite impressed with their work. I highly recommend them! read more

We are new to Pleasanton so needed to find a new house cleaner. So happy with Ron and his crew at Perfect Reflection. He answered the phone on my first call we set up a walk through at the house. I learned some new tips on how to clean my house, what products etc. We set up a time for his crew to come clean and they did an impeccable job. Billing was easy online and he is very responsive to emails. Couldn't be happier read more

I am always apprehensive to give any immediate reviews because in my experience the quality service diminishes. Today was the 3rd visit from Perfect Reflection. I cannot say THANK YOU enough to Ron and his team. Thank you Ron for being so personable and professional. You put me at ease both on the phone and in person. When I called, I was in a state because this was my 3rd attempt to get help with housekeeping. 1st company always rescheduled and then ended up a no show several times. 2nd company always missed something but I was just happy they showed up. Some cleaning was better than no cleaning. However, when I requested to change the service day they requested an extra $90. Yes $90! Both #1 and #2 are on Yelp with decent ratings. After a year of total chaos, in walks Ron with Perfect Reflection. *** 3RD TIME'S A CHARM AND IT IS TRUE - PERFECT REFLECTION IS A KEEPER *** This is what a professional cleaning service is supposed to be. I have never been so happy to give someone money. Not only does the cleaning team come in and get down to business, they are fast, efficient and extremely thorough. Ron cares about his business, employees and the client. He will not make you a promise that he cannot deliver just to get another client. If you are looking for a cleaning service call PERFECT REFLECTION. If you are not 100% satisfied with your current cleaning service call PERFECT REFLECTION. You will not be disappointed. read more

I had a biweekly service with Ron and his girls. His girls were fantastic and always friendly. I completely trusted them in the home when I was not there, usually I would head out to the gym while they cleaned so I wouldn't be in their way. I stopped house cleaning because it was no longer needed. I recently had another cleaning service come out, and I was so spoiled by the amazing service Ron had provided, it's really difficult to compare! Thanks Ron :-) read more

I called Ron to see if he could help get our condo ready for sale and his staff did an amazing job with the place. Ron was very friendly and flexible with our last minute appointment. Him and his staff showed up on time and he did a thorough walk-through to see what needed to be cleaned. They took the time to clean every corner of the place and made sure I was satisfied with the service when they were done. I will be going back to Ron for any future cleaning needs. read more

After having flake after flake set up appointments only to cancel the night before, I set out to find a reputable cleaning service. I have finally found them! I am an executive assistant and take great pride in my work, so I really value professionalism when I see it. Ron and his company are just that! Fast follow-up, phone call, on time visit, and a great cleaning job were all part of the first experience. I will be using Perfect Reflection from now on. Great job! read more

We hesitated for a long time at hiring a cleaning service. We were not excited about inviting strangers into our home when we were not there. I finally called Perfect Reflection thinking I would just talk with them and maybe hire them. They have been cleaning our home for months now and it may be the best thing we spend money on. The owner came to our house and talked to us about what we wanted. He took notes and gave us suggestions on things we might be interesting. We get the same two people ever time, they clean exactly like we asked. They are reliable, honest, professional and very reasonable priced. Any time we ever ask for anything the owner is extremely responsive and accessible. I pay via Pay Pal the night before the come to clean and we communicate fully email, which is my choice. ( he is flexible and available in other ways) I love that I am hiring a local small business owner and his small consistent group of staff. It is very clear that he values us as costumers and is most interested in providing us wonderful long term service. We have no complaints at all and highly recommend them. read more

I am writing this review in response to some of the other reviews that fault the company for declining to service them. I called Ron for an estimate, and was extremely impressed with his professionalism and honesty. He ended up declining to service my home, because he thought his company was not going to be a good match for my needs. My wife works night shifts on occasion, and so I need some flexibility with the scheduling. But, Ron runs the company tightly, and prides himself on being on time and ever dependable. I respect that Ron was honest with me and realistic. Clearly delivering the highest quality service is paramount for him. I am sorry we won't be using your services, but hope that others may benefit. read more

We moved here from Alabama, and had no references for cleaning services. I wanted a small company so that I would have the same cleaners each time, but someone reliable that did a good job... Well, I found all of that is Perfect Reflection. Ron, the owner is always easy to reach, and knows me by name. He came to my home with the cleaners the first time to meet me and make sure everyone was clear on what to expect. I have been very pleased with this company and will continue to use them. read more

Phoned Ron on Friday for move out cleaning of my rental. He was good enough to arrange cleaning on Saturday. The cleaning crew worked hard to clean each nook and corner so that my house could be prepared for the next tenant. Ron is very responsive and follows on each appointment work/feedback. read more

Ron and his team did a fantastic job cleaning our apartment. He and his two cleaners showed up on time, communicated with us, and Ron was present for the initial walk-through of our home to establish a price (and a fair one at that). They were polite, professional, and took care to listen to the specifics of what we wanted cleaned and how. Although we don't have the means to hire a cleaner on a regular basis (this was a "treat yo self" from our tax return), we would hire them again in a heartbeat. Ask for Yolanta and Maggie. They do solid work. read more

I've been using Perfect Reflection for about six months. They come every two weeks and do an amazing job of cleaning up the dirt from my dogs and 5 year old son. They are prompt, reliable, and make my house look awesome! read more

Ron's team of cleaners has been cleaning my house for a few months now and I've been very satisfied with the quality of the cleaning, and consistency of service. My 3 dogs bring plenty of dirt into the house and leave lots of hair and I've always been satisfied with the cleaning. When I note anything that I want done differently, they are very receptive. Great job. Thanks! read more

Ron was helpful and friendly on the phone. The crew was thorough, calm amid chaos during our move and did an excellent job! Thank you!

After years upon years of trying to find a decent nationally-run cleaning service, I finally got smart and found a well-rated, professionally run local service that truly exceeded my expectations. From the pre-cleaning interview, to the personal home visit, to the extremely reasonable pricing, to the absolutely STELLAR job done by the cleaning crew, I was blown away at every turn of the experience. This service is professional, well organized, unbelievably thorough, and very fairly priced. I'd give it six stars if I could - and will never use anyone else in Pleasanton for home cleaning. Home run. read more

After a couple of cleanings, realized that this company didn't quite live up to the expectations.

Based upon our initial contact with Ron, the owner, and the great online reviews, we decided to give Perfect Reflection a try as our first experience with a home cleaning service. We could not have been happier with the results! Communication was excellent, visits were made on time (both the initial consult and actual cleaning visit were made right on the dot) and the house looked FaBuLoUs. Yolanta and Maggie did a wonderful, thorough job. We really appreciated the time they and Ron took to find out what our particular needs and likes/ dislikes were. They even came on the weekend in order to have the cleaning scheduled for exactly when we needed it. Now we plan on keeping them for regular bi-weekly service. I'm so looking forward to my next cleaning! read more

I contacted Ron Gardiner after reading the Yelp Reviews. I was not disappointed! Ron made an appointment with me arrived on time and walked our entire home taking notes as we went. He asked specific questions and learned exactly how I preferred to have things done. Ron was there the first day my crew (2 wonderful ladies) cleaned and walked them through the schedule. They are excellent cleaners and did everything I wanted. I can highly recommend Perfect Reflection. They deserve a 5 star rating!!!! read more

Ron and his team are amazing! Customer service was excellent and they were able to work with our tight time schedule and get us in right away! Highly recommend Perfect Reflection for your house cleaning needs!! read more

I have used Perfect Reflection for several years and highly recommend their services! Ron's customer service is excellent and the quality and professionalism of his staff quite literally makes my house shine - I only wish he had an office in Sacramento where we are relocating. read more

We have had one of Ron's teams clean our house for a month now (three cleanings). They are great! Ron was very thorough during the walk-through before our first cleaning, to make sure that they knew what we wanted cleaned and what areas needed special attention. Their team of three housecleaners was prompt, detailed, friendly, and got everything very clean. They even cleaned the hard-to-clean areas, like under the stove burners. And they make sure that everything is really clean before they leave. We had other housecleaners in the past who were very average -- cleaned the basics, but sometimes broke things (like a dining room chair leg) or dashed out after the hour was up, even if the cleaning wasn't finished, or they would leave cleaning supplies lying around. We have been very pleased with Perfect Reflection so far. It is a pleasure to come home to a clean house. read more

** Highly unprofessional. ** I lost my excellent housekeeper of FIVE years due to a medical situation and turned to Ron at Perfect Reflections. He promised to come to my home to give me an estimate on 2/7/16, and he set up a date TO CLEAN MY HOME on 3/1/16. I was advised on 2/7/16 by an employee that Ron had experienced a medical emergency and he was unable to make the estimate date on 2/7/16. Ron later told me he'd give me the estimate AND the HOUSE CLEANING on 3/1/16. My home had not been cleaned for two weeks, so I was very much looking forward to Ron's cleaning, an every-other-week cleaning being my preference. NOTE: We live in West Dublin in the California Highlands townhomes next to the Christian Center up top of the Dublin Blvd hill. Our friends have always remarked what a "clean and "showcase' of a home" we have. Ron arrived, and with one of his senior housekeepers outright "sniffed" my house in a rather offensive manner, noses "in the air," and at the end of said visitation Ron advised me that, "YOUR house just isn't a good FIT for us" and DITCHED ME without cleaning my house. "Not a good fit for us?" What a prissy Prima Dona!! I contacted Ken at ElimiDirt (who enjoys same excellent Yelp reviews). I found Ken to be highly professional and HE is happy to clean my house sight unseen based upon my verbal description. I DO NOT recommend this owner whatsoever. He clearly has strange "agendas". 3/5/16 Given Ron's truly vitrolic response to my honest Yelp review, I will only say I'm not surprised to see what Ron has written. I am not at ALL "elderly" (how insulting, but I'm not surprised to see his attempt to belittle me with falsehoods). Ron is quite simply a liar, trying "to put a spin on his highly unprofessional misstep" which he took without giving it a thought with the Wrong Person. I spoke to the male owner of the cleaning service, (whom also enjoys a 4-1/2 star rating) and who will be cleaning my home on 3/7/16, in the SAME manner I spoke to Ron and HE had no problem with me whatsoever. Do the math. Do not hire this prima dona. read more

Called today and spoke with Ron, when I stated I lived in an apartment in Dublin he stated he couldn't help me? His comment was, "Oh, you live in high density Dublin? I'm sorry there is no parking in Dublin so I can't help you. " Really? ? Without knowing my exact location? No worries, I'll give my $ to someone else who wants it. .. read more

Omg!! So excited to work with Ron and his crew. We are in the middle of construction and needed mid cleaning. Guess what, Ron and his crew said yes. That's what I call customer service. Thank you. read more

Just got off the phone with the owner Ron. Would have loved to give some business to a local small business owner but he was very resistant to cleaning my single family home. Odd because his business is to clean homes. Anyway I'll take my $ and business elsewhere. read more