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    Tri-Valley Clean

    5.0 (2 reviews)
    Closed • 7:00 am - 7:00 pm
    Updated 2 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Tri-Valley Clean

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Tri-Valley Clean Photos

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    2 months ago

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    10 months ago

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    Maidly

    Maidly

    (287 reviews)

    Got them to help power wash our back patio earlier in the year. They did a good job getting rid of…read morebuildup and cobwebs. They were detailed and warned us about certain bricked areas where power washing could cause damage.

    I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

    Tri-Valley Clean - homecleaning - Updated September 2026

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