I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out service I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning. read more

I booked them the second time. The first time wasn't bad, they missed spots and I had to call them to come back. The second time: I understand it was a bigger house, but there's a lot of areas they missed. They were in a hurry because they said there's another house they have to clean. I didn't wanna stress about it so I just let their business number know, had to send them a lot of photos for all the areas missed and they came back. (The same team with their Lead to oversee the service) They did much better but disappointingly still missed few areas so I had to clean it myself. I find their charges a little expensive tho it is a little cheaper than others. It's a 2.5 stars read more

I've been a loyal customer for the past two years and have used this company for 2 move-in cleanings, 2 move-out cleanings, as well as recurring monthly cleanings since 2024. Up until now, most of my experiences had been positive, which makes this situation even more disappointing. I had a cleaning scheduled for 7:00 AM today, and the company provides a one-hour arrival window. While they've been inconsistent with arrival times in the past--sometimes arriving before the scheduled time and other times 20-30 minutes after the arrival window--due to the inconsistency in arrival times I usually prepare an hour in advance and wait up until 30 minutes past the hour block. I had never experienced a complete no-show until today. By 8:00 AM, nobody had arrived and I had received no communication. I called three different customer service numbers listed on their website, Yelp, and Google, and could not get anyone to answer. I left multiple voicemails, one at 8:00am, another around 8:30am, and then around 9:00am. It wasn't until around 9:00 AM that I was finally able to reach someone after calling one of the numbers like 2-3 times in a row to which I was advised I would get a call back after they tried to reach out to the cleaning team. Even then, I didn't get a call back but I called again and customer service told me they were unable to get ahold of the cleaning crew and could not provide any update on where they were or whether they would be arriving. I canceled my cleaning because at this point I had blocked out my schedule from 6:30am-9:00am in hopes someone would show up. To make matters worse, there was already a hold on my card despite the fact that no cleaners ever showed up. The customer service representative said he would speak with finance about getting it reversed. After waiting for hours with no communication, I canceled the appointment and decided I will not be booking with this company again. Reliability and communication are extremely important, especially when customers plan their day around a scheduled service. It's unfortunate because I had been a repeat customer for about two years, but this experience and the lack of customer service have completely changed my opinion of the company. I cannot recommend them based on my experience today. read more

InstaMaids - Appointment reminders - Home Cleaning Near Me

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I called and booked the apartment move-out cleaning special that they offer. The service costs $420 for a living space less than 2,500 sq. ft and I added patio cleaning for $25. The phone agent automatically applied a Yelp discount code for $25 off the booking, so the total was still $420. Email confirmation noted the cleaners would arrive between 11:00-12:00 PM for my 11:00 AM booking. There was no communication or text/email updates on arrival at 12:45 PM, so I called the corporate number 800-552-5997 and it went to voicemail. They called me back a few minutes later and confirmed the cleaning team was still on their way. They finally arrived at 1:30 PM and apologized with the reason being, "Corporate double booked us." That was annoying because when I doubled checked with the phone agent about availability on Memorial Day, he boasted "Yes, we have 20 cleaning teams operating in your area" OK but they couldn't send 1 team on time? Anyway, the cleaners worked very hard and everything was spotless at the end of the day. I would be willing to give InstaMaids another chance. read more

I went with InstaMaids because another cleaning company cancelled my job at the last minute. I was able to book InstaMaids online with ease. I needed to get my childhood home of 46+ years cleaned and ready to show and sell. Alfonso's cleaning team and Memo's carpet cleaning team were assigned and they were awesome! I was so impressed because so many of the areas of the house were dirty and dusty including the carpet but when they were done it was a huge surprise! They were communicative and called to double check about any extras such as cleaning the inside of the oven and fridge. They called me at the end to come back and look at the work before leaving too. I was hugely satisfied! Will use them again! read more

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$850 down the drain. We paid them for a deep cleaning and carpet cleaning for our rental unit. They definitely did not do either the deep cleaning or carpet cleaning. After the first time, the unit was still left with lots of dust, hair, and dirt. We had to have them come again to redo the job, and I don't know what they did the second time they came by but nothing was different. As shown in pictures, it just seems like all they did was vacuum the floor and nothing else. The carpet was definitely not shampooed, and the drawers were not cleaned out, walls were still dirty and spots with grime and dirt were still left untouched. The vents were still filled with dust. I have no idea how they got such a high rating on Yelp but this is to the point I would call it a scam. read more

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I needed a deep cleaning - we never did a proper walk through when we moved in, so with the condition of the place along w/ low-medium cleaning and general maintenance of the place, I knew it was time to book a solid service to clean our 2 bathrooms upstairs. Based on the exchange, it was recommended that I book their 2 hour service. In the 2 hours that they were here (team of two), the upstairs bathrooms were completely revitalized. You can tip via the website when you pay the invoice but I opted for cash tips; $80 per since my bathrooms were large and I understand it wasn't an easy task to do especially if a deep cleaning was needed and selected. Ronnie and I were extremely happy w/ the outcome and would recommend this service if you need to clean your place to move out. If money wasn't an issue, I would use this service to clean the entire house once every 2 weeks. read more

I am happy with their work at my dads house. My dad was so impressed with how clean the house looked, especially since it's getting harder for him to clean now. He liked all the random cute bows around the house. Booking: It's pretty easy and through a website. You can see your payments, upcoming cleanings, who's assigned to your cleaning, etc. We paid $270 for 2 people, about 2 hours because it was a deep cleaning. 3 bedrooms, 2 bathrooms. I asked the employees after if I can have them come again and if I should just do it on the site and they had no clue. It was pretty clear that they didn't know how the bookings worked and that they just got the jobs sent to them. One spoke english well, so I couldn't tell if it was a language barrier and they just didn't understand what I was asking. With that said, I'm not sure how other staff are like. Mari and Ana were great and nice. They used shoe covers when they entered our house. I walked them through and told them which rooms they didn't need to clean. They text me prior saying staff will be late and if it was okay to push out the time. They ended up coming slightly earlier than the extended time, but it was a nice heads up. We'll probably try them out again next time. read more

InstaMaids was on time, completed the service within the quoted time frame and listened to additional cleaning requests. Would use them again for future service needs. read more

I have used instamaids to help clean my pharmacy for the last 2 years and they have always done a great job. The team is very professional and responsive to all my needs. Thank you for your service. read more

Unreliable. They booked a one hour window and didn't arrive within that window. I had to call them again and again to get in touch only to find out the cleaners are gonna be late by another hour. They have no respect for commitments or other people's time. read more

The cleaning team did a good job. High efficiency and great outcome. I will definitely book their service again.

The service was amazing after they were done I couldn't believe how brand new all the carpeting looked. Everything smelled so good and any previous stains from my dogs were gone and the pricing was very reasonable . read more

Hired them a few times for deep cleanings and regular cleanings because they provided cleanings at cheaper rates than other businesses. While some of cleanings were fine, the different teams of cleaners were not always the best. When people have not been present at the cleaning (or even present in certain rooms) we've come back to disarray (even though would clean up before they came), some kitchen and bathroom surfaces didn't seemed to be cleaned at all, and it felt like carpeted areas weren't always vacuumed. While the service afterwards has been responsive and great (in terms of refunds) would not recommend them to others due to the inconsistency of their services. read more

I had such a great experience with Instamaids, especially Team Lucia. The ladies were incredibly kind, professional, and efficient. They worked quickly but were also very thorough, paying close attention to detail while being gentle with all of my valuables, which I really appreciated. I'm currently three months postpartum, and having their help has truly been a blessing during this time. It took such a weight off my shoulders and allowed me to focus on what matters most. I'm beyond grateful for their service and can't recommend them enough! worth the value for sure! read more

Alfonso's team was incredible! Both ladies came on time, were very nice with a smile on their face and still had enough time to clean my bathroom after deep cleaning my father's bathroom. It was our first time using InstaMaids and my father was very satisfied with their cleaning. He said that he would love to use their services again! Also loved the little bow that they created on the roll of toilet paper. Such a nice touch! Thank you again to the incredible ladies from Alfonso's team. :-) read more

InstaMaids - Such a cute little touch to end their bathroom cleaning. :-) - Home Cleaning Near Me

InstaMaids is amazing! I cannot recommend them enough. They are incredibly professional and do a fantastic job every time. We had been using them for months to help my father-in-law, and after seeing the great work they did, we decided to give them a try at our house. I was a little hesitant at first since we have three teens and our lives are always busy, but they completely surpassed my expectations! It's such a joy to come home to a beautifully cleaned house. We will definitely continue using InstaMaids. Highly recommend! read more

Accommodated our last minute request of house cleaning and finish in time. Reasonable price for a team of two. We will contact them again when needed. read more

I was sick for almost two weeks, and my housekeeping had completely gotten away from me. I called instamaids for a one-time session, and they had availability soon. Two wonderful workers showed up first thing in the morning, and they worked hard. The woman who did the bathrooms SCRUBBED my toilets. They really did such a quality job. My house was sparkling clean when they left. I was thrilled with their work, and I will definitely be requesting Alejandra's team again. read more

InstaMaids - My sparkling clean bathroom - Home Cleaning Near Me

Needed a same day appointment and insta maid pulled through!! Gave a call and secured an appointment in less than an hour. Absolutely incredible! read more

Booked on a Thursday afternoon for the next morning at 7am-8am arrival. Two maids came and cleaned for 3-4 hours. The place was nice and clean afterwards :) read more

I booked Instamaids for a deep clean of my 2 full baths, 1 half bath and kitchen. There were 2 people that showed up at the scheduled arrival time. Very professional, polite and respectful. I was happy to see they immediately applied shoe covers upon entering our home. I showed them the rooms and areas to clean. I was amazed they finished in 1 hour & 40 minutes. When finished they let us know and waited at the front door while we inspected their work. The rooms were spotless. Great job! I will be sure to schedule them again when I need cleaning. read more

I scheduled a move out cleaning appointment on 9/29/2025. Cleaners arrived on time at 10am. They did a stellar job. Fridge, oven, freezer microwave, all the bathrooms, rooms, living and entire kitchen area, countertops, floors, closet, floorboards, window, paint, etc. everything was cleaned, wiped and washed excellently. read more

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I'm happy with the bathroom and kitchen however there was a lot missed specifically I paid for inside cabinet cleaning $35 and walls $59 and neither were done. Doors were dirty and dust still on top..I had a few plastic bottles to recycle and they were thrown out for some reason, a shampoo bottle I spray painted to match was traded out for a different one and mine was thrown out for again some reason. They tried to dust under things like shelves and tables which had a lot of items on them and in turn made a lot of work for me to have to re sort and the arrange them to where they go. I really only went with a cleaning service for the cabinets and bathroom..didn't need other things and would've like a thorough job meaning walls and cabinets. Also no ceiling fan or tv dusted which seem like that would be included. Also left a note mind you in Spanish and English that said you can ignore dishes. They still did them but left them to dry in the sink. Called to see when/if the service will be completed. If not I will ask for a partial refund as emptying my cabinets for this took over 5 hours. read more

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The very first time Josh and his team came out, they were polite and listened to everything that I requested. There was a very mild issue on our floors where it was smearing a bit from what was used after they left. It was not a big deal, I just talked to them when they returned the following week. They used something different which completely fixed the issue, it looks fantastic. They are very polite, very communicative, and do a great job. I am disabled and my husband works full-time, InstaMaids has alleviated a lot of stress that I put on my body while trying to maintain a household. I definitely recommend InstaMaids, especially Josh's team! read more

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I have had instamaids clean my house for the last year and they always do such a wonderful job and they are fast. It always feels so nice to start off the month off with a sparkly clean house. I recommend them to everyone. including you. read more

Rebecca and Pamela were very good maids. They cleaned my 2 floor condo in less than 2 hours. Very efficient. I will recommend them and definitely will hire them back. Good job! read more

Amazing service! Soledad's team came in and did a wonderful job of cleaning our bathroom and kitchen. We had a lot of hard water deposits on the bottom of our tub and around the shower and they were able to clean it all off and leave everything sparkling in only an hour. Definitely worth the value of the service. read more

InstaMaids - Home Cleaning Near Me

We've used many cleaning services in the past and just recently moved to the Bay Area. We saw that this company had great reviews so we decided to give them a try. When booking this company, there was a small hiccup in scheduling. At the time, I was upset about it but James was very responsive and quickly reassured me. He was confident in the service and assured me to try it out. I'm glad I did! Lucia's cleaning team came on time. They were very friendly and professional. We left to run an errand while they were cleaning but got caught up and came back late. They cleaned our two bed, two bath home in under three hours. We wish we could have thanked them and tipped them before they left because everything was spotless! We were so impressed. I forgot to take pictures but I will next time as we plan to use their service again. They folded the toilet paper, all our kitchen towels, and even made our bed. All the dust was gone from dust boards. I could see my reflection in all my kitchen appliances. Windows, mirrors, and glass shower stalls looked brand new again. If you're thinking about a cleaning, do it. It felt so great coming home to a very clean house. You can do it yourself but they'll do it faster and better. They will clean places you haven't thought about cleaning. The time you save from cleaning is priceless too. I highly recommend InstaMaids. They were professional, thorough, and priced right. Booking online was easy and Lucia's team was the perfect team for us! read more

We've been using this cleaning service for many years and they've been great. The team is thorough, professional, and above all, trustworthy, which is something that really matters when you're inviting people into your home. I really love this company but you should know that sometimes they arrive later than scheduled. It's not a deal-breaker, but worth mentioning for anyone who needs very strict timing. I'd definitely recommend them to anyone looking for reliable and detailed housecleaning. We love them and would absolutely recommend. read more

Not sure If It is typical but they keep jacking up the quote price and backtrack what they said so at one point I just call it off

The deep cleaning service was as requested. The cleaners were thorough in their approach and the quality of outcome was good.

Had a great first time experience with Instamaids! They did an amazing job and would definitely use them again. Also quick turnaround on scheduling the service. read more

We had a great experience with InstaMaids. Would hire them again. They were timely and squeezed us in late notice. Great job. read more

The maids who came to help with our move out deep cleaning were fantastic! They were very friendly and determined to do an exceptionally good job. They absolutely knew what they were doing. I'm ashamed to admit, I made a small mistake filling out the form. They were understanding, and getting that fixed was very easy. I also firmly believe the price was competitive compared to other services. Good value. Thank you! See you next time. read more

My room was a disaster before insta maids. They left the house spotless, not a single streak on the mirror bathtub or sink. I can finally feel at ease at home. Will book again for sure. read more

Left floors dirty and cleaners commented about home while cleaning. Would not recommend

Great experience. The team was very pleasant, arrived on time, worked fast and most of all we love the result.

Yeah, the choice was pretty obvious here - They offered the best prices and they did a pretty stellar job! I don't usually hire cleaners, but did so this time cuz sometimes it's okay to be lazy, OKAY?! Always all up in my business, man! Anyway, they showed up early, communication was thorough, almost to a fault ;) Haha, just k'ing. But nah, for reals, they gave me all the ins'n'outs of what to be expected and they rolled through and did a lovely job. Would definitely use this service again, if I'm ever in a pickle and need a tickle. Au revoir, meine Liebe! ^_______^ read more

The cleaner arrived late and didn't stick to the scheduled time, but once they got started, they did a good job. The house was clean and tidy by the end read more