I have a co-worker who owned a cleaning business, so she offered to clean my home. She also has friends who own their own cleaning business as well. However, I didn't want to mix business with my co-workers, so I opted for Rafas. When I requested a quote, she was very responsive and quoted me $300-380 for a 2 bed 1 bath. I thought $380 would be pricey, considering the house was literally empty. Additionally, the house was pretty clean--the previous owner had cleaned it before we moved in and they moved out only days after their cleaning! Nonetheless, I wanted to give them a chance. I was looking for regular cleaners and I wanted to start off on a positive note. Plus, if they did a great job, I wouldn't mind paying $380. I also brought water bottles and snacks for them. As we went over what was going to be cleaned and what wasn't, I asked if they could clean the dishwasher. Rafa told me they don't clean the dishwasher filter because they didn't know how to and didn't want to break it. She said they could set the dishwasher to a "self-cleaning" cycle, and that was it. Right before the cleaning, she quoted me $400. A large cleaning corporation that takes a portion of the earnings from all their cleaners gave me the same quote. I pointed out that this was higher than the initial estimate of $300-380, so she laughed nervously and said "Ok $380". Keep in mind, the house is literally EMPTY and was obviously cleaned recently so I don't know why the estimate went up right before the cleaning. My place isn't super big either, it is under 999 sqft. I thought this was odd. I began to wonder if the price increase was because my place was in a nice neighborhood, which honestly felt a bit off. Rafa also told me it would take them about 2 hours, but they finished in 1 hour MAX. After the cleaning, she didn't seem to thoroughly check her two helpers' work. I noticed several things were left undone. For example, I was told they would wipe the metal frame at the bottom of all the windows (window track), but I noticed one window that was clearly untouched and a few others still had dirt caked in the corners. Either they weren't wiped at all, or not cleaned thoroughly. It made me wonder what else was missed, especially since I could barely tell a difference between the before and after unless I looked very closely. Since my place was already empty and recently cleaned, it looked the same after the cleaning session. I could barely tell a difference, so why quote me $400 in the first place?! I also tipped 16% afterwards out of common courtesy. When asking her about regular cleanings, I was quoted $250 for a cleaning every 4-5 weeks. The next day, I texted her inquiring about regular cleanings and received NO response. I waited more than a week and never heard back. After speaking to my coworker (who owns a cleaning business), she told me that some cleaners who own their own businesses may take advantage of people who look young, naive, and live in a nice neighborhood. She was livid after hearing about my experience. I would not book again. I will, however, point out that they did show up early, put on a cordial front, and provided some service. I wanted to support a small business, which is why I chose them over a large corporation. Overall, I found my experience disappointing and wouldn't recommend this business to young professionals. read more

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She is always on time and does a thorough job. She is easy to communicate with and offers competitive rates.

I've tried several cleaning service providers, but Rafas is the first one that made me clap after her service. She's been cleaning my home for almost a year now, and I have no regrets about choosing her. Not only does she deliver exceptional cleaning, but her communication is outstanding as well. Rafas cleans areas that I didn't even think about, tackling spots that are tough to reach or clean, even before I ask. She's also very accommodating with any rescheduling requests I have, always responsive and flexible. Whenever people visit my home, they often comment on how well-maintained and clean it looks. Highly recommend Rafas and her team. They are truly the best! read more

My search for a house cleaner is over! Rafa was very responsive whenever we communicate over the phone or via text. She and (I believe) her sister are a great duo. They're efficient, detail-oriented, and accommodating. I've had several other companies perform standard, routine cleaning but it was often a hit or miss. With Rafa, I am satisfied with their consistent high-quality work and reasonable rates. I am very pleased with Rafa's House Cleaning services and highly recommend her. read more

Just had my first house cleaning with Rafa, and let me tell you, she and her team go above and beyond! I am SO impressed with their level of clean, the detail that they go into--I am so happy with how my house looks! Highly, highly recommend Rafa and her team. All of these five star Yelp reviews are spot on. read more

Rafa was professional and accommodating to a last minute cleaning. Attention to detail and also took time to explain the cleanings in detail. Great experience. read more

Responded super quickly with an estimate, got here early for the cleaning, and it turned out fantastic! Super friendly and effortless to work with. Started a monthly cleaning with them. Thanks again, Rafa and team! read more

Rafa has been coming to clean my house for the last one year. She is very meticulous and does a great job. She has an eye for cleanliness and points out when things need attention. Herself and Elena are a great team and work well together. Additionally, it's very easy to communicate with Rafa because she is prompt on responding to message. She is always on time, and communicates in advance if she is running late. The quality of work, dependability and communication are the best things I like about Rafa and Elena. I highly recommend them. read more

Rafaela and her team are incredibly thorough, efficient, and so convenient to work with! Rafaela provides excellent cleaning service and leaves our place spotless every time her team comes. I would highly recommend her cleaning service to anyone! read more

Firstly I would like to thank all the yelpers for the true feedback on Rafas cleaning service. I would give them five star rating and more. My search for cleaners ended when they come and cleaned my house. They did such a great job of cleaning. Rafaela is really passionate about her work. Both the ladies are genuinely very sincere and hardworking and I am amazed at how much attention they give to cleaning areas we wouldn't even notice. Everything was a breeze from scheduling to the actual cleaning. These ladies are truly one of the best cleaners I have had. Thank you!! read more

Rafaela has been keeping our house clean for a few years now. I feel very lucky for finding her and grateful for her work ethics and punctuality. Everybody I had recommended Rafaela's services agrees with me. read more

Rafa has been helping us with cleaning for over the last 3 years. I was very hesitant to have someone else besides myself clean the house but having Rafa's help all these years has really been so much easier, especially for a working parent. They really do a great job and are very thorough. She is punctual, consistent, reliable and trustworthy. read more

Highly recommend! Got an in-person quote the same day I contacted them and got my bathroom and kitchen deep cleaned the next day. I'm impressed with the quality of work and attention to detail. I decided to continue to hire for weekly cleaning read more

The search is over! We just moved into our home and have been looking for the right fit for our house needs. Since we are taking care of our sick mother, we need a little help with keeping the house clean and sanitized. We wanted someone who used eco friendly products but also to help with our shedding dogs and odor. We finally came upon Rafa and from the first introduction we knew she was going to be the best fit for our home. She and Alejandra came by this afternoon and went right to work. Let me just say that my house is somehow sparkling and not only smells clean but IS clean! She is very warm and friendly which is important to our family because we are relational. Rafa's pricing is fair and the quality of her work shines. We have the best person to help us with our home and she also comes with a good plan to help keep it clean. I highly recommend her! You won't regret it but will be glad you hired her and Alejandra! read more

After our previous cleaner retired, we needed to find a replacement and a friend recommended Rafas. We could not be happier - her first visit was a DEEP CLEAN and she did an amazing job! The place sparkled and she cleaned areas that we didn't even know existed! She treated our place with great care and was very punctual - we are looking forward to our next visit from Rafas read more

Let me tell you she is a hard worker, cleans like her own she really pay attention to the places I did not even notice need to be clean is worth to have Rafa cleaning my place read more

Rafa's is hands down the best cleaning service we've ever had! Rafa is super responsive, easy to schedule with, and reliable for quality work. We never realized how much dust accumulates in our house until she came over for the first time. One of our showers had so much soap and water stain I didn't think would ever come off, but Rafa and Elena left it looking brand new. They also cleaned some areas I wouldn't have thought to ask for, it just goes to show they go above and beyond for meticulous work. I highly recommend anyone to Rafa if they are looking for a reliable, trustworthy, and professional cleaning service! read more

Rafaela and Elena work diligently, and recently helped me get caught up after a few years of not having a house cleaner. Rafaela was great at communicating the plan to get caught up incrementally at each visit, being transparent about areas they couldn't cover due to the amount of work needed, and what would be covered over time. She is receptive to feedback if I have areas where I'd like more attention, and is punctual. I appreciate that they wear masks as well, and use non-toxic cleaning products that are safe for my children and pets! read more

Rafa is incredible! I've had to switch the cleaning service a few times as they were just not working out for the level of attention to detail I was looking for, and then I stumbled upon Rafa's Yelp page. She's the only cleaner to ever mop the baseboards and vacuum under all the area rugs as well as couch cushions without my having to request. She is so energetic, pleasant, articulate and fast but not careless. I am so excited that we finally found a cleaner who's so amazing. Highly recommend. read more

Rafa is keeping our house clean. Super energetic, punctual, great work ethic. She finds dirt in the place I never knew existed. Very happy with the service! read more

It had been awhile and the ladies did a stellar job!!! I'm a devoted fan, never thought of doing a price check or anything else, very trustworthy. They came to us after personal recommendations of friends. The house is beautiful by the time they are done, they are friendly and accommodating to me and my house pet. I highly recommend using Rafaela for regular and semi-regular cleanings. It has greatly improved the quality of my life. They do a fantastic job and are very nice and polite as I go about my work day in my home. showed up on time, had the place cleaned very quickly and were very polite. Would absolutely recommend. I look forward to seeing them! read more

In the past I'd used large housekeeping services but they never did a thorough job and the people coming in and out of my house varied. My friend recommended Rafa over 10 years ago, and we've been using her ever since! She has also done large cleaning jobs when we needed help moving out of our previous home, and we've recommended her to other friends who also use her services. Not only does Rafa do a thorough job, she is a reliable and savvy business woman, and most importantly trustworthy. When my daughter was a teenager, we never had to worry about her being home when Rafa would come. These days we have a 16 yr old dog that's mostly blind and deaf, along with 4 cats, and Rafa loves our dog as she's known him for most of his life, and she always makes sure to never let our pets outside. Having a clean house is great, but having peace of mind with who you're letting in your home is priceless. Rafa and I have watched our families grow, talked about everything from dogs to mortgage interest rates to kids and everything in between. Rafa has become more than just someone I have a business relationship with, but is also a friend. I highly recommend her as she is committed to both her business and her clients too! read more

I can't find enough good things to say about Rafa. She is kind, hardworking, and a true professional. She takes care in all of her work and is someone who can be trusted. She takes the time to get to know out family, and always asks what more things can be done or if things are going well. Further, The quality of cleaning is excellent. She is dependable. The house is always impeccable and perfect. I also feel very confident that my home is secure during her visits. She is also business savvy and oriented. We really do appreciate Rafa, and are so lucky to have her!! read more

Rafa was recommended to me by a friend, and I greatly appreciate that she took the job of cleaning my house almost a year ago. I've had had a fair number of cleaners over the years, but nobody ever did such an outstanding job as Rafa and her team. They clean very thoroughly not cutting corners literally and figuratively. All I can say is that the days Rafa and Ellen clean my house are my happiest. She is also very personable and punctual. I am confidently recommending Rafas cleaning services to anyone looking for quality housecleaning read more

Rafa did a fantastic job cleaning my house. She got into all the books and cranny's, even cleaned our stairwell! Would highly recommend her services. read more