1. Alfs Magic Maids

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San Jose, CA

Alfs Magic Maids

4.6 (127 reviews)
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Response time

40 minutes

Response rate

100%

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Services - Alfs Magic Maids

Deep cleaning

Maid services

Move-in or move-out cleaning

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Floor behind plant after cleaning

Disappointing Experience Despite Their Effort to Make It Right My regular cleaning team had to cancel at the last minute due to a sick child, and with a huge party at my home just three days away, I was scrambling to find someone who could clean on short notice. Alf's Magic Maids had great reviews and surprisingly had availability, so I was hopeful. A team of two arrived an hour late due to traffic, which I understand, although I had to text to find out where they were. I showed them the areas to be cleaned and specifically requested that the windowsills be dusted because of my allergies. They finished in about 2.5 hours, considerably faster than my regular team. Unfortunately, I quickly discovered that the kitchen counters hadn't been wiped down, there was soap grime under the dispenser, the windowsills were still extremely dusty, and the TV console hadn't been dusted. There were also streaks on surfaces, spots on mirrors, and debris left on the floors because they appeared to have mopped without sweeping or vacuuming first. I immediately sent photos to the person coordinating the service. He was very apologetic and offered to send someone back, which I appreciated. However, with my party approaching, having to document everything and arrange a re-clean was incredibly frustrating. The same team returned the next day and asked me to point out what they had missed. I found this uncomfortable, especially when the team leader repeatedly responded with comments like, "It must have been dark" and "We swept, so I'm not sure why it still looks like that." I wasn't looking to criticize anyone; I simply expected the service I paid for to be done thoroughly. For context, our home is generally well maintained, with monthly deep cleanings and upkeep in between. After a year of chemotherapy, I also don't always have the energy to do everything myself, which makes being able to rely on a cleaning service especially important to me. The second cleaning was much better, and I'm grateful that management responded and sent the team back. However, even then, certain items weren't moved, and the floor under the dining table was still not swept. I'm giving two stars rather than one because management was apologetic and made an effort to address the problem. That said, the lack of attention to detail and the uncomfortable experience of having to point out so many missed areas left me disappointed. I understand mistakes happen, but I expected a more thorough cleaning, especially after communicating my priorities upfront. Less important, but still valid, I was told I would receive a $20 discount, but didn't. I hope they use this feedback to improve their quality control, because the responsiveness was appreciated, but the cleaning itself fell short of expectations.

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1 month ago

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1 month ago

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3 months ago

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5 days ago

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7 months ago

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5 months ago

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3 months ago

Quick response to service request, fast and efficient cleaning and very nice job overall.

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3 months ago

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11 months ago

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2 years ago

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3 months ago

The team was able to help with a last-minute request to clean my home. They did an excellent job and I would definitely recommend them.

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6 months ago

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8 months ago

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3 months ago

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1 year ago

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7 months ago

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7 months ago

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5 months ago

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11 months ago

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6 months ago

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11 months ago

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1 year ago

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2 years ago

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5 months ago

Got ghosted by them when I emailed 2x's asking for there schedule availability. Seemed like he wanted the job when I first talked to him.

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1 year ago

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11 months ago

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10 months ago

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10 months ago

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11 months ago

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11 months ago

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3 years ago

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1 year ago

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1 year ago

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10 months ago

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8 months ago

Hired them for a deep cleaning after a major home project. Responsive and on time! Easy to communicate. Fair price.

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8 months ago

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1 year ago

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1 year ago

Easy reservation, competitive rates, prompt, and best of all suburb service. Thank you, I will return.

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1 year ago

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2 years ago

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Page 1 of 4

Alfs Magic Maids Reviews in Other Languages

Ask the Community - Alfs Magic Maids

Do they use strong chemicals? Thanks in advance!

It all depends if any area of ​​your house requires it. I'll notify you and if you authorize me, I'll use it, but normally we don't use strong chemicals.

Hello I made a reservation online but I still haven't received a confirmation email that the cleaning crew is coming?

Hi Abdul I hope that you’re doing well, By the way, we have your appointment for next tuestday may 9, would you like to reschedule for other date… 

Don’t See Your Question? Ask Away!

Review Highlights - Alfs Magic Maids

“If you're in need of some professional home cleaning, I would highly recommend to use Alf's Magic Maids!”

Mentioned in 24 reviews

Read more highlights

Silicon Valley House Cleaning - Before and after pics of stove top and oven cleaning.

Silicon Valley House Cleaning

(89 reviews)

Santa Teresa

I needed a deep cleaning for my kitchen and two bathrooms. My house has had years of renters that…read morenever properly cleaned, so I had years of buildup. Sandra was able to come to my house the day I contacted Silicon Valley House Cleaning to evaluate my kitchen and bathrooms. She was so professional and was immediately able to give me dates of availability to get the cleaning done. Two ladies showed up and they both were incredibly professional as well. I couldn't have asked for a better result.

I really want to give them 3.5 stars…read more I requested for deep cleaning for most of the house. Sandra came to assess the scope of work and took notes. A staff of 3 came at the appointment time and finished within 3 hours. Overall they did a good job. Most of the areas they cleaned were done well. They did miss some of the instructions I gave Sandra, so I don't know if the staff got the memo. When I reported that to Sandra, she just apologized and didn't offer to rectify. They also worked around my pet areas, which I thought felt kind of half a$$. So like half the wall was cleaned. A few minor things were thrown away, so I needed to buy replacements, which was a little annoying. Like others mentioned in their reviews, they didn't put things back the way they were. If that bothers you, don't go with these folks cuz it will drive you crazy. Price is relatively cheap I think, so maybe I got what I paid for. Not sure if I'll use them again.

Alfs Magic Maids - homecleaning - Updated October 2026

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