1. Alfs Magic Maids

0

San Jose, CA

Alfs Magic Maids

4.6 (127 reviews)
Closed • 7:00 am - 5:00 pm

Request a quote

Response time

40 minutes

Response rate

100%

Covered by Yelp Guaranteed

Your project with this business is eligible for coverage up to $2,500 when you hire through 'Request a quote.' Terms apply. Learn more

Services - Alfs Magic Maids

Deep cleaning

Maid services

Move-in or move-out cleaning

Alfs Magic Maids Photos

Portfolio From The Business

Sponsored

Recommended Reviews - Alfs Magic Maids

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Floor behind plant after cleaning

Disappointing Experience Despite Their Effort to Make It Right My regular cleaning team had to cancel at the last minute due to a sick child, and with a huge party at my home just three days away, I was scrambling to find someone who could clean on short notice. Alf's Magic Maids had great reviews and surprisingly had availability, so I was hopeful. A team of two arrived an hour late due to traffic, which I understand, although I had to text to find out where they were. I showed them the areas to be cleaned and specifically requested that the windowsills be dusted because of my allergies. They finished in about 2.5 hours, considerably faster than my regular team. Unfortunately, I quickly discovered that the kitchen counters hadn't been wiped down, there was soap grime under the dispenser, the windowsills were still extremely dusty, and the TV console hadn't been dusted. There were also streaks on surfaces, spots on mirrors, and debris left on the floors because they appeared to have mopped without sweeping or vacuuming first. I immediately sent photos to the person coordinating the service. He was very apologetic and offered to send someone back, which I appreciated. However, with my party approaching, having to document everything and arrange a re-clean was incredibly frustrating. The same team returned the next day and asked me to point out what they had missed. I found this uncomfortable, especially when the team leader repeatedly responded with comments like, "It must have been dark" and "We swept, so I'm not sure why it still looks like that." I wasn't looking to criticize anyone; I simply expected the service I paid for to be done thoroughly. For context, our home is generally well maintained, with monthly deep cleanings and upkeep in between. After a year of chemotherapy, I also don't always have the energy to do everything myself, which makes being able to rely on a cleaning service especially important to me. The second cleaning was much better, and I'm grateful that management responded and sent the team back. However, even then, certain items weren't moved, and the floor under the dining table was still not swept. I'm giving two stars rather than one because management was apologetic and made an effort to address the problem. That said, the lack of attention to detail and the uncomfortable experience of having to point out so many missed areas left me disappointed. I understand mistakes happen, but I expected a more thorough cleaning, especially after communicating my priorities upfront. Less important, but still valid, I was told I would receive a $20 discount, but didn't. I hope they use this feedback to improve their quality control, because the responsiveness was appreciated, but the cleaning itself fell short of expectations.

See all

1 month ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 month ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Eric S.
20
71
11

3 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nat C.
0
5
11

14 hours ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Gary O.
15
21
13

3 months ago

Quick response to service request, fast and efficient cleaning and very nice job overall.

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 months ago

The team was able to help with a last-minute request to clean my home. They did an excellent job and I would definitely recommend them.

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Fifi C.
1
69
13

5 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Amy H.
0
14
1

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of M C.
5
7
11

1 year ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Cindy D.
177
25
14

2 years ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Got ghosted by them when I emailed 2x's asking for there schedule availability. Seemed like he wanted the job when I first talked to him.

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Denise L.
1286
3820
7695

3 years ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 2
Thanks 1
Love this 1
Oh no 0
Photo of Bob U.
36
28
5

1 year ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 1
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Hired them for a deep cleaning after a major home project. Responsive and on time! Easy to communicate. Fair price.

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Easy reservation, competitive rates, prompt, and best of all suburb service. Thank you, I will return.

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ann V.
0
26
34

1 year ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Alfonso P.

Alfonso P.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 4

Alfs Magic Maids Reviews in Other Languages

Ask the Community - Alfs Magic Maids

Do they use strong chemicals? Thanks in advance!

It all depends if any area of ​​your house requires it. I'll notify you and if you authorize me, I'll use it, but normally we don't use strong chemicals.

Hello I made a reservation online but I still haven't received a confirmation email that the cleaning crew is coming?

Hi Abdul I hope that you’re doing well, By the way, we have your appointment for next tuestday may 9, would you like to reschedule for other date… 

Don’t See Your Question? Ask Away!

Review Highlights - Alfs Magic Maids

“If you're in need of some professional home cleaning, I would highly recommend to use Alf's Magic Maids!”

Mentioned in 24 reviews

Read more highlights

InstaMaids - Maid Service. Made Simple.

InstaMaids

(823 reviews)

Downtown

Fast and good clean. Gave me a quote that beat Molly maid. They also squeezed me in within 2 hours…read morenotice. Really good if you want the job done day of. Pro tip: Call them and they will overwrite the appointment calendar online. I got the hourly clean service for two hours two bed two bath.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

Silicon Valley House Cleaning - Before and after pics of stove top and oven cleaning.

Silicon Valley House Cleaning

(89 reviews)

Santa Teresa

I needed a deep cleaning for my kitchen and two bathrooms. My house has had years of renters that…read morenever properly cleaned, so I had years of buildup. Sandra was able to come to my house the day I contacted Silicon Valley House Cleaning to evaluate my kitchen and bathrooms. She was so professional and was immediately able to give me dates of availability to get the cleaning done. Two ladies showed up and they both were incredibly professional as well. I couldn't have asked for a better result.

I really want to give them 3.5 stars…read more I requested for deep cleaning for most of the house. Sandra came to assess the scope of work and took notes. A staff of 3 came at the appointment time and finished within 3 hours. Overall they did a good job. Most of the areas they cleaned were done well. They did miss some of the instructions I gave Sandra, so I don't know if the staff got the memo. When I reported that to Sandra, she just apologized and didn't offer to rectify. They also worked around my pet areas, which I thought felt kind of half a$$. So like half the wall was cleaned. A few minor things were thrown away, so I needed to buy replacements, which was a little annoying. Like others mentioned in their reviews, they didn't put things back the way they were. If that bothers you, don't go with these folks cuz it will drive you crazy. Price is relatively cheap I think, so maybe I got what I paid for. Not sure if I'll use them again.

QualiClean - QualiClean  "For best quality!"

QualiClean

(295 reviews)

Fairgrounds

I got Qualiclean to get deep cleaning done for my single family home. I got the quote over the…read morephone and Maria was able to give me an appointment over the weekend to make sure we meet our move-in timelines. The crew arrived on time, cleaned the house, and professionally accomadated all our requests. We are very happy with the clean up and services offered. I would like to add that the quote provided over the phone was based on an hourly rate. The approximate quote was for about 4 hours of work, but 3 hours into the job the work was barely 50% done. We ended up negotiating with the supervisor to make sure they give us a flat rate for the complete job irrespective of the total number of hours. The supervisor was supportive and honored the flat rate to get the work completed. I highly recommend Qualiclean for cleaning services. In retrospective .. I will get an in-person quote & finalize a flat rate before the appointment.

After using QC's services for nearly two years, we've decided to move on…read more 1 - Their cleaning materials were too strong and bleachy smelling. 2 - Oftentimes instructions weren't followed or the team would do things that defied cleaning common sense and would create more work for us (like putting trash in recycling bins) 3 - They tried to hike up our cleaning costs with sloppily defined reasons. I will spare the details here, but when I debunked their reasons with hard evidence, they ultimately reneged the higher cost proposal, but didn't apologize. This rubbed me the wrong way and unfortunately, that's when I decided I was done. The cleaning services, besides the smell and odd lack of common sense stuff, were good. If you're in a pinch and don't want to use your brain for recurring services, QC is fine.

Alfs Magic Maids - homecleaning - Updated October 2026

Loading...
Loading...
Loading...