I requested deep cleaning for a 2 bed house. Their cost is pretty decent compared to some others. Two cleaners showed up and cleaned up the house in 3 hours. They were polite and pretty self sufficient. All I had to do was move from one room to the other XD Overall, the house feels clean and I am satisfied. I will recommend them given the value for money. read more

Excellent. Communicated well, quick, did what I asked, respectful of my place, and did a great job.

I have been using Solish regularly for more than a year for a large house. They always do a good job and are quick but careful. They broke one small trinket one time but they came and showed me and apologized and it was no big deal. Other cleaners leave broken stuff in place and are less careful damaging things more often, and don't mention it. They are honest. They are flexible when I need to change the time. I trust them to be in the house when I am not there. All for a good price. I really like and recommend them. read more

They gave me a low price, but ask for extra money during the Cleanning. The reason is: your house is too dirty. If the house is clean why I need you? They didn't bring this up after they check out condition of the house, but will ask for it after 30mins work. That makes you have to hire them and pay them. Even after I agreed to pay the extra, they didn't clean the bathroom and kitchen properly. I'm very disappointed. read more

Quick update. They broke my blinds and they will need $500 of repairs. So, rating the job they did at $100 - all in all $720 of lost value by going with Solis. They don't take card so can't get my money back. You have been warned. read more

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Do not!!! Horrible attitude poor poor me attitude. This is the first person that I've ever fired before they even showed up. They were supposed to show up at 3 it was getting to be 4:30 I told him you supposed to be done by the time I get home. So you don't know what it's like to run a business like mine and I told him that really didn't happen to be my problem. He just cried and whined and I thought to myself if this is the way this place is before they even show up this is going to be a nightmare don't even go there. read more

I got a same day appointment and it was a reasonable price. They did a good job. I would use their services again.

Did not provide a receipt for payment, even after asking a few times. Not worth it. Overall, unlikely to recommend this service. Prefer Amazon's House Cleaning Services, which give you a clear idea about what's included and order receipts can be found on the account. read more

Super nice and did a good job. Was able to squeeze us in last minute too. Will be using going on monthly now. :)

Luis and his team are the best around the BAY! Talk about service!! And you can also request quotes for free and quicker using their website https://www.solishcleaners.com read more

We have used Solis House Cleaning numerous times on our commercial properties and they have always did an excellent job . Luis is very easy to reach on his cellphone and he will always call you back shortly if you leave a voicemail. We look forward to having Luis and his time service our properties and I highly recommend this cleaning company. read more

This used to be a great service, but when I hired them in Spring 2020, it was really a two star service (and I'm being kind). The workers arrived on time and were friendly. This is what I was accustomed to with Solis. I told them I had to stay in bed due to a health condition, and let them do their work... this was based on the workers' independently great and complete work in the past. So three people arrived for a "deep clean" of my studio's bathroom and kitchen (including the refrigerator) ONLY. No cleaning required in the living area or the outdoor area this time. (I was only expecting two people max, but figured it could only be positive, right? Yeah, no.) After 32 minutes, they said they were done and left. (Efficiency is something I came to expect with Solis, so with three workers, I didn't question it.) When I was able to get out of bed, I discovered 1) dust remained behind the toilet, 2) dust was on top of the shower door, 3) a broken glass was in the dish rack, 4) the oven hadn't been touched, 5) the fridge was only partially cleaned, and 6) the kitchen floor hadn't been cleaned at all. Now if this had been a new service or company for me, I would have checked everything over before letting them depart. However, I had hired Solis before, on multiple occasions. Knowing I couldn't "oversee" the work, I hired Solis as a trusted, known vendor. My mistake, I suppose. But the lack of care and attentiveness (and honesty... just tell me you accidentally broke the glass!) is enough for me not to hire Solis again. It is a shame, because I used to know that I'd get good quality cleaning for a fair price, and the lack of integrity of these workers has totally turned me off. read more

In the Bay, it's hard to find good, available cleaners. I've had cleaners cancel on me, show up super late, and do shoddy jobs. But Luis and his team were super responsive, providing an immaculate cleaning at a reasonable price. One of my roommates was moving out, so I needed a cleaning up of my apartment on short notice. My prior cleaner had canceled the appointment multiple times, but the moment that I called up Luis, they said they could come by tomorrow morning to accommodate my schedule. They brought three people to clean the place, and made sure that everything was immaculate from the siding to the inside of the kitchen appliances. Everyone can appreciate an honest, convenient, fairly priced service like this. Give these guys a shot! read more

I've been using Solis house cleaning for several years now. I've had nothing but great experiences with them. They do a very thorough clean at a great price. Highly recommend! read more

We have a 2 bed 2 bath condo. The good part : Luis was very helpful and friendly and getting an appointment was fairly easy. Luis texted me back and confirmed the appointment. The bad: the cleaning ladies (Julia n ) came 1.5 hours late. Well, I thought I'll ignore that if they clean the house well. However, the cleaned my place in about an hour.. they seemed to be in a real rush(compared to my old cleaners who would spend about 2hours) . They just did a quick cleaning, which honestly I could do myself. I even had to remind them to make the bed( they almost left leaving the bed messy). Super disappointed:( read more

Not trying to be harsh with my rating, but I feel the high overall rating 4.5 is deceptive. Should have read more of the reviews before booking. The place really was not well done at all in comparison to other housekeepers. My roommate was asleep so instead of two bedrooms they only needed to do one. I even honored the two bed price + 20% tip. Don't think the end result should be so lackluster. Texted him afterwards to see if there were any problems or misunderstanding before leaving a bad rating but did not hear back beyond initial response. read more

We have been using their service for more than 3 years now. They do a great job every time we need it. They are very prompt and super flexible with appointments. I recommend this place . - Thanks, Sowmya read more

NEVER AGAIN. First time customer and last time. Paid $190 for 2BD, 2.5BA. They were 30mins late, sub-quality cleaning, rushed to leave in under 2 hours without even mopping the kitchen floor and left the kitchen counters dirty. I called to let them know and they said they would send someone back the next day. Didn't even confirm time, so I said they'd have to come back at 10am. No response. I'd already written them off by this time but they texted back at 1:15pm saying someone could come at 1:45. Really? 30 minutes notice? For a first time customer you would think they would make every effort to accommodate my schedule instead of theirs. To the business owner, I recommend for every new customer that you supervise your team. You have no idea the quality of work they're doing but are happy to take the check. read more

If I have to vacuum and clean the toilets after they just left means they didn't do a very good job Will not use again. Were supposed to be there for 2 hours and were done in an hour and a half after doing a a$$ job. read more

Great family owned company, very thorough and professional! I loved how my house felt afterwards. I have 4 little ones so you can only imagine how much needed to be cleaned! read more

Here are the things I liked about this cleaning service: they came on time, cleaned all of the rooms quickly, had 3 people cleaning at once (this saved me hours), and charge a reasonable price. The only thing I didn't like was that some places were not cleaned. I had to wipe my own bathroom floor because one of the ladies forgot or something. There were also some spots on the kitchen counter that were not cleaned. I would recommend this service if you do not need everything to be in pristine condition after a cleaning. read more

Hooray! I found Luis Solis and his wonderful crew. In the past year I had to cancel with two other companies. I highly recommend Solis. Luis and his crew are polite, efficient, thorough and very hard working. From the moment they arrive, they don't waste a minute. Luis appreciates feedback and asks about your priorities. When they leave, you can enjoy a thoroughly cleaned home! (I live in San Jose, not Reno; that would be a long commute for Luis.) read more

Solis cleaning has been helping us for a long time, they have done regular cleanings and cleaned and took care of things when we did Airbnb. The owner is responsive and accommodating. The staff do a great job cleaning and they never flaked and work quickly. I'd highly recommend Solis cleaning to anyone. If you manage a property be sure to give Solis Cleaning a try, they are a great partner to have! read more

DON'T USE THEM! Moving to a new place and wanted to do a deep cleaning of the place, so I called and got an appointment with the owner Luis on sat morning at 7:30am. Come Sat at 7:30am, no one showed up. After texting and calling, finally Luis texts me back around 7:45am saying his team is on their way. Waited and waited, and no one showed up. Tried calling and texting. No one answered or replied. After waiting for two hours, I was pretty upset about the whole thing, so I wrote a 1 star review about my experience. Shortly after I post the review, the owner Luis calls me back, apologized and said his team went to the wrong address. He said he can send someone right away if I want and also asked that I take down the 1 star review. Since I needed to get the cleaning done right away before I move in, and all the other cleaning companies are booked through the month (which was why I went with them in the first place), I decided to give them a second chance. WRONG CHOICE!! Apparently the owner didn't tell them they were there to do a deep cleaning. I had to explain to them that's what I wanted. I didn't have time to do a through check after they were done, since my carpet cleaner came. The owner assured me earlier that his guys would do an extra good job, so I trusted his words. But later that day I looked around the place closer and realized the cleaner pretty much didn't do anything. The windows still had water marks everywhere, and dead spiders around the window frame were never cleaned out. There were these air holes on the oven door which were still filled with dusts. The cabinets were still dusty and had food crumps, and the fan above the oven is still quite sticky. Yep, after spending the money and wasting a few hours of my life, I still ended up cleaning everything again on my own. read more

Luis and Sarah did an amazing job. My bathroom and kitchen were spotless, and they were able to come in just a couple hours after I called. They even cleaned my oven, which I totally didn't expect. They made quick work of the place too. I'll for sure call them back again soon for sure. read more

They do an excellent job and can usually arrive on short notice. Prices are reasonable--$100 for a three bedroom apartment. I got the day wrong at one point and they were happy to reschedule. read more

We were painting the entire house including walks, ceiling, doors and needed it to be cleaned thoroughly. A representative from Solis came over to look at the scope of the job and provided us with a very competitive quote. We were required to move all heavy appliances and furniture but the cleaning crew did a very thorough job. The painters were able to complete their work without any hitch. We plan to call Solis back periodically for cleaning our home. read more

Finding someone you can trust to be in your home when you're away can be really stressful. It's not just about theft but will they respect you and your space. But when the owner Luis introduced his wife and business partner, I felt instantly at ease. They explained how they work and what they would do and then asked about any special requirements. They have clearly been doing this for a while and know how to take care of their clients. Great job. Fast work. Reliable. What else could I want? read more

Solis house cleaning company has been my favorite for years now. Luis and Sara are exceptionally nice people. They do a fantastic job in cleaning. They don't rush, pay attention to details, humble, polite and honest. I even trust them with keys to my home. When I come back everything is like sparkling new as if some genie came and did some magic. If you are looking for cleaners, I highly recommend them. read more

Solis did an amazing job, showing up on rather short notice to clean on a Sunday morning! They arrived on time, did an amazing job cleaning and were 20% cheaper than my other quotes. I will use them again on my apartment and rental properties, no doubt. read more

Solis team did a great job. Their work is efficient and clean. Happy that the house smells fresh and looks organised.

Quick, professional, responsive. Would probably set up a recurring service with these folks if I could negotiate a cheaper rate. Needed same day service and was able to get a great job done very fast. read more

Great service for a great price! Will definitely be calling them again for future cleanings.

Luis's team regularly cleans our apartment (approximately once every three weeks). The cleaning itself is always efficient and effective and only once have I felt that any additional cleaning was warranted. They're flexible and accommodating with last minute scheduling changes. However Luis is less communicative than I'd prefer when his team runs into problems such as being unable to access the apartment. read more

Late and bad at cleaning. Will never use again. Lateness I can handle, but for the record, they were nearly 2 hours late and I had to call to remind them that I had an appointment. The guy who picked up the phone also didn't appear to know what services I had scheduled with him, despite me confirming twice with him prior. Worst of all was their cleaning. There was dust all over the surfaces in every room still after the cleaners left. It looks like they didn't bother taking anything off of the surfaces to clean them, and things like windowsills were completely untouched. Toilets were poorly cleaned, looks like just wiped down. Vacuuming was also done poorly, there are tufts of lint and hair all over the floor. Beware. You'd have better luck paying a neighbor kid to clean your place. read more

We have used Luis and Sara for a few weeks now and, so far, it has been great. They came over for an initial tour of our apartment and quoted us a very reasonable price for cleaning. Since then, they have been coming over every other week on a weekday morning. They do a great job cleaning everything we agreed on and making sure that the apartment feels in order. It's great knowing that we will come home to a fresh apartment. Luis is easy to get a hold of by text and is very responsive. His schedule is as flexible as it can be - considering that he has other clients to schedule as well. We would definitely recommend using Luis and Sara! read more

Luis and his team are awesome. I called them on short notice and they were still able to schedule me. The price was a bargain for the service I received. Their team is fast and effecient and they pay close attention to detail. Im very impressed and will continue to use them everytime I need something! read more

I've hired Luis twice now, and both times he and his team did an amazing job. They paid close attention to the kitchen and bathrooms as I asked, and they organized my mess in a thoughtful manner. I will definitely continue hiring them! Fair price. read more

Not sure how this has such high ratings. I had a horrible experience, and they haven't even cleaned my apartment yet! #1 - Over 1 hour late and counting. I left work early to meet at my apartment and I've ben waiting for over an hour. #2 - They have an awful communication process. I texted them 10 minutes after the scheduled time asking what was going on and I got a text back saying they are on the way... #3 - 30 minutes past the scheduled time and still nothing. They called me saying they are "on the freeway" and will be there in 10 minutes. #4 - 1 hour past the time and still nothing...they texted me saying that they arrived but no one was at my door. I'm honestly shocked that this is a legitimate business and generates revenue. At this point they may never actually show up even after texting me that they are coming. I have no idea. I will never use this service again. read more

Luis and his team at Solis house cleaning are by far the best house cleaners I have ever had. Not only do they go above and beyond for their clients, but they truly have a passion for customer service and deliver superior results upon every visit. I highly recommend them and continue to refer them to my friends, family and business associates. - Matt read more