We've had BA House Cleaning for over a year now and they've always been great, but since Susana has been our regular cleaner, I feel like it's only gotten better. She is fast and very thorough, but also extremely nice and always has a smile on her face. We truly value the work she does for our family! Highly recommend at least giving them a try. read more

I'm leaving a review after multiple services by this company. They are thorough, professional, and consistent, with hands-on management and everybody is kind. I've had multiple crew members in my home: Karla, Adriana, Adela, and Hazel. Every single one did a fantastic job. I didn't have to ask them to go back over anything and I'm picky. I speak Spanish but I think language is not an issue because they have a strict checklist and I'm certain they would just call the supervisor for help if you're struggling to communicate something. Both times a newer employee cleaned, a supervisor came at the end to check their work. The company handles payroll, etc. for these cleaners who are their employees, all above board, and they have a good online system. Only issue I had was with scheduling confirmation and they apologized profusely and fixed the issue. A+++++, 10/10, 100% worth it. I don't do a lot of reviews but I am mainly doing this because if you mention their employees by name in a review, they get a little $. read more

I was the beneficiary of two free house cleanings through a charity called Cleaning for a Reason. I've got cancer and this is an amazing resource, especially when your wallet is tapped from copays and your energy level is low. I received my first of two sessions on 11/4! The gift consisted of one cleaner to stay for two hours. So it's very much a limited time but as a gift, this was a true blessing. She was able to get up all of the pet hair, which has been driving me crazy along with wiping down surfaces. She was young and sweet and a fast worker. I felt complete trust having her in my home. Thank you Lexi for your hard work and I hope I get to see you on visit number two. read more

I was pleasantly surprised at the thoroughness and efficiency of the cleaning technicians. They were able to clean WHITE faux wood kitchen cabinets and window blinds to my satisfaction. Thank you Kathin, Yalitza and Adela. Appreciate your hard work! read more

I'm very happy with the speed and quality of the cleaning. Nohemi was awesome and I felt very comfortable leaving my home in her hands.

Angy was super great and thorough. We signed up for monthly cleaning with BA and though it's an added expense in this economy - it forces my family to clean up the clutter to get a good cleaning. It's worth it for the peace of mind that cleaning is now taken off our list. read more

Karla always leaves our home spotless! Great work! Highly recommend BA House Cleaning!

We're always very happy after Guadalupe has cleaned our home. Having her clean every 4 weeks has made our lives much less chaotic.

First time having Erika R. and she did a fantastic job. Even gave us an extra clean (sofa shake) which is appreciated. Very happy as it was her first time at our house and she did everything efficiently. read more

Great job. They did much more than I expected . Every room left spotless and shiny . Five women, Nohemi, Masda, Guadalupe, Angy, Carmelina​. Will definitely use again! read more

Nohemi, Lorena and Yalitza did amazing work ! Would highly recommend BA house cleaning service.

Rebecca has been providing monthly cleanings in my home for around 6 months now. She is always so punctual and meticulous. I can't thank her enough for helping me keep my our space nice and tidy. Who knew how messy an apartment can get with two mischievous pet bunnies roaming around. read more

BA House Cleaning - Oven cleaning - Home Cleaning Near Me - Hayward, California

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Great service, on time, kind and efficient an my place looks great, very pleased with everything.

Noemy @BA Cleaning consistently delivers white globe cleaning service at our home. We could not be happier!

I had high hopes but unfortunately it was a big let down. I would recommend that you try them out first before signing up for a 6 month commitment. The first top to bottom cleaning was less than a surface cleaning. Baseboards, cobwebs, dusting were not done. The floors were not mopped, the countertops in the kitchen were not touched, ceiling fans were not dusted, there was dust and trash under beds. I wish I had tried them out before signing up because now they will not cancel the agreement I signed. beware. read more

They have great customer support. Everything looks much better than it did before. The cost is definitely high for the 1sr visit. Afterwards it's much more reasonable if you do it monthly. I appreciate the help, thank you! read more

We use them for a move out service. The quality was perfection. The value was what we expected for the money we spent. The house looked sensational! Would love to use them again. read more

We were excited to book with BA Housecleaning because we had been referred to them from Facebook and the woman we spoke with sounded nice. However, it went downhill from there. They scheduled a Deluxe Top to Bottom for Initial cleaning and them biweekly cleanings after and after three cleaning I called it quits. The initial cleaning, they had four people and spent 3 hours. Overall it was okay, but not for a Deluxe Top to Bottom cleaning. They didn't do any baseboards, missed cobwebs, didn't wipe door frames, didn't wipe things down and said they wouldn't "touch things" even though it said they would wipe items down on the list they sent. There were quite a few things missed, so I reached out. They scheduled someone to come back out and do a few of the missed things, including the baseboards and it was a quick visit, but it seemed ok. The second visit, the woman was onsite for 3 hours and it seemed to be ok. The third cleaning they sent one woman who was there for less than two hours, and wiped everything with water- even the floors. When I emailed them asking if it would be normal to spend $172 for one woman less than two hours of work, and subpar work at that, they said she was still onsite (meaning she was claiming to still be there but she had left 30 minutes prior.) This was a huge red flag, so I started going through the list of everything she was supposed to do and everything that had yet to be completed. Out of the 3 1/2 cleanings, they never wiped any door frames or wall art as stated in the list, for the kids room we didn't expect much, but they basically only vacuumed. In fact my daughter's room had multiple cob webs, windows weren't wiped, etc. They didn't wipe down appliances, the sliding glass doors, etc. and the list goes on! When I reached out, sent photos, and explained my frustration the woman I had originally spoke with said they would schedule another Deluxe Top to Bottom cleaning in place of our next maintenance cleaning at no cost to us to make up for it. When I returned from vacation and said that was fine, she then said they weren't doing that, they would instead just add some extra time to our regular maintenance cleaning to do a few extra things that were missed. I expressed my frustration with this decision and change, and she escalated it to management who said they were sorry we weren't satisfied and they would cancel future cleanings. I definitely do not recommend this company for a few reasons: 1) clearly they're standards are subpar; to wipe a floor with water, leaving a spill uncleaned, is ridiculous 2) the cleaner leaving substantially early and claiming to still be onsite is extremely worrisome 3) for the agent to state one resolution and then go back on her word, is also extremely worrisome 4) and then for management to say "oops sorry you weren't satisfied" after I spent $700 for cleanings and not feel a makeup was necessary is absolutely ridiculous. Find someone who cares about making your life easier and getting it right, because clearly this company, its employees, and its management doesn't. I also find it interesting that the owner (commented below) has blamed clutter for home not being cleaned well, though the parts I mentioned (door frames and artwork specifically) aren't affected by clutter. We didnt expect them to clean or organize laundry, sports equipment, or any "clutter" but we did expect them to complete the tasks listed within the home. In fact, it should have been easier to complete the tasks mentioned if they skipped over some areas due to "clutter." read more

Had a deep clean that was great, Lena, Julia and Sira were super! They will be back twice a month. Can't wait. A clean house makes for a happy wife. read more

Noemi, Kathlin and Carmelita did a great deep-cleaning of my house today. It looks so wonderful and I look forward to having monthly cleanings. They were cheerful and energetic and made a real difference! Thank you. read more

Ruth, Angelica, and Nohemi did a great job helping us with a deep clean of our home. Very professional and knowledgeable, their work was great read more

Fabulous job! Everything was cleaned and then some. She went above and beyond. Would absolutely recommend her!

My cleaning technician was amazing. She paid close attention to the small details that were missed before, and she communicated effectively to ensure that she was meeting my needs. read more

We have been working with BA House Cleaning for a few years now and we have been very happy with the results. Lina P. does a wonderful job helping us keep our home clean and knowing she is coming also helps us keep things tidy which is a bonus! She is thorough and always asks if there is anything special we need her to take care of. She is always kind and personable and we are happy to have her help us keep our home manageable! read more

Hired their service for a few years, every time I have been impressed with the level of service and professionalism. I can't see myself opting for any other company. They are very accommodating with rescheduling. read more

Andrea always leaves our house sparkling clean and we're so grateful! Happy holidays!

I am so happy every time I come home to my house after Magda has been there cleaning. Everything looks and smells wonderful. I am never disappointed! read more

Fantastic job, thank you so much. Arrived promptly and cleaned thorough (and my place needed it).

Rebecca has been cleaning my condo for much of this year and she does a really great job. Everything is spotless and she's great about it when I'm working from home and need to switch rooms during the cleaning. Really recommend this service! read more

I like BA because they are consistent, communicative and I can just use my credit card instead of needing to get ccash. Noemy and Lina have cleaned my home and I appreciate their respective approaches. read more

BA House is a company that provides the service as describe. I love having Lina come every two weeks as my house is always cleaned well and completel. If your looking for a house cleaning service try BA I highly recommend them. read more

great service. consistent skills demonstrated. very reliable. We are very satisfied with this service

Terrible pricing structure. It ended up costing $100 per person per hour and they didn't clean very well.

Julie is amazing. Does great work. She is wonderful around my pets. Julie is very conscious about her work always asking making sure I'm happy. It's refreshing. I highly recommend her!! read more

Requested service, and within the week they were able to accommodate. I was able to communicate everything beforehand (lockbox, parking, gate, etc) and it was handled. House was cleaned very well. Always nice to come home to sparkling apartment. read more

I would not recommend this company. I have used them for about a year, they charge between $100-66/hour, depending on whether the cleaner stays two or 3 hours. I was okay with this, I support people being fairly compensated, and I felt the rates gave the company plenty to pay their employees. But that seem not to be the case as they constantly demand extra in tips starting at 25%, In terms of quality, they do not do a lot of things my previous cleaner did, like easy to reach inside windows and glass doors, they dust but results are superficial, and sometimes they skip big things like the glass stovetop or refrigerator. In fairness I have not complained about these things, I just find time to do it myself. Final deal breaker for me was their one sided policies. I needed to pause service while some work was done on my house, and they wanted to charge me 3 times the normal rate to get started again, and I had to do back to back weeks, so I would have had to pay for 4 cleanings in a two week period while only getting two. read more

Julie is lovely and she works amazingly fast and well. I appreciate the time she spent cleaning our bathrooms. They were all sparkling clean. Thank you so much for your hard work read more

Switched to BA House Cleaning a few months ago for our Oakland condo after cycling through several other companies. The others spent a lot of effort recruiting us as a recurring client, only to do such a poor job actually cleaning. A common practice: not dusting bookcase and table surfaces not immediately visible and only vacuuming hard floors but not washing them. Nohemi of BA has been doing a thorough job for us and we highly recommend her and BA. read more

All the technicians are very knowledgeable and care for details. Every time they do the cleaning, my kitchen is sparkling clean! Do mind, I cook a lot from scratch so my kitchen is very heavily used every single day. My maintenance technician is Nohemi, she is amazing! read more

The cleaners came on time and are good people. Very sweet. It did take awhile to get communication and confirmation on the appointment. Once we finally got something confirmed, they do use a site where you can log in and book your appointments, so you can adjust at your convenience. I've used them awhile back and overall, I'm now not sure if the value is there for what we paid for. It was about $400 for a full deep cleaning. This is without a reoccuring monthly service. I believe you pay more if your house hasn't been professionally cleaned in awhile. They give a discount if you book reoccuring cleanings. We did pay more to get the inside of our fridge cleaned. I think they did okay, but I am just now going to question if I want to try and use them again. read more