I requested a move out cleaning and they were extremely thorough! I've never seen the property that…read morespotless. The pricing was very fair too for the quality of the work. I would highly recommend their services.

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

Good communication, so far service has been good, price was reasonable. The owner herself came out…read moreto evaluate the location and worked with me on scheduling. She also offers different ways to pay, which is nice.

I'm starting a new job in SSF after having my second child and will need help with cleaning. Patty,…read morethe owner, was very quick to respond to my inquiry and came out for a quote within a couple days. While TLC wasn't the cheapest quote I got, I'm glad I hired them. Lorena came over earlier today and paid great attention to detail in the cleaning - including dusting baseboards and the ceiling fans. It was such a relief to come home to a clean house after a hectic first week.

I'm leaving a review after multiple services by this company. They are thorough, professional, and…read moreconsistent, with hands-on management and everybody is kind. I've had multiple crew members in my home: Karla, Adriana, Adela, and Hazel. Every single one did a fantastic job. I didn't have to ask them to go back over anything and I'm picky. I speak Spanish but I think language is not an issue because they have a strict checklist and I'm certain they would just call the supervisor for help if you're struggling to communicate something. Both times a newer employee cleaned, a supervisor came at the end to check their work. The company handles payroll, etc. for these cleaners who are their employees, all above board, and they have a good online system. Only issue I had was with scheduling confirmation and they apologized profusely and fixed the issue. A+++++, 10/10, 100% worth it. I don't do a lot of reviews but I am mainly doing this because if you mention their employees by name in a review, they get a little $.

We've had BA House Cleaning for over a year now and they've always been great, but since Susana has…read morebeen our regular cleaner, I feel like it's only gotten better. She is fast and very thorough, but also extremely nice and always has a smile on her face. We truly value the work she does for our family! Highly recommend at least giving them a try.

I am amazed!!! My house hasn't been this clean in years. Liliana and her team are fast and…read morethorough. They cleaned things I wasn't even aware that I owned. I have 4 cats which they worked around. I also found the price to be quite reasonable given the size of my home and the amount of pet hair they got through. I'm so glad to have their help!

Liliana and The Magic Mop team do an amazing job! They have been cleaning our house for 3+ years…read morenow and they always do an exceptional job. Plus we really like that they do not use toxic chemicals when they clean. You can tell they care about your home. They are efficient AND thorough. Highly recommend!!

I HIGHLY recommend America Cleaning Service and Elsa America Ortiz to anyone looking for a…read moretrustworthy and exceptional house cleaner. I cannot say enough about how excellent their service is. Their reliability, professionalism and attention to detail are outstanding. I LOVE the shiny surfaces and crisp, clean smell that greets me after their visits. It makes me feel like I have walked into a model home. You will love them.

Absolutely love Elsa and her team. She is a woman who cares deeply about her work, her clients and…read moreher team. We've been blessed to have found them and they've been our regular cleaners for over two years. Regular cleaning includes her and another person (for our family it's usually Edilma, just as detailed as Elsa) and deep cleaning is a team of three. Fridge, windows, inside ovens and microwaves, and if you have a steam cleaner she'll use it. She always has a smile in her face. She tries to understand the kitchen organization and keep to it, and nothing is ever thrown away.

Excellent job and value for my move-out (leaving CA / Bay ) cleaning! They were very accommodating…read moreof my schedule, price was right / fair and both my landlord and a friend remarked on how clean everything was after! These guys are proof that not everything in the Bay is an AI-scam -- some companies still take pride in a job well done and demonstrate that they want your business

Super effective and efficient! It's so nice to have the whole apartment clean at the same time!read more

Excellent service, Davonne the technician was very courteous, a true professional, I will…read moredefinitely recommend this service to all..

Michael and his team are incredible!! 100% suggest that you work with this crew…read more I was hard pressed to find a team that could come and clean my house and do a deep, steam clean of the carpets. They were super responsive at 11pm on Sunday and we were able to schedule a time to deep clean the carpets at 2pm on Monday. Then to top it all off when the cleaning crew that I hired bailed on me last second, they were able to get me a cleaning crew to come 2 days later. Simply put, these folks are dependable, friendly, communicative, and all around pulled off some miracles in my home. Would 100% work with these folks again!

8/22/23 - Have been using H&R as my main cleaning professional as they do such a wonderful job and…read morealways make time to do move-out in rentals. Will continue to use them and highly recommend.

I used H& R some years ago for a move out in Castro Valley and was highly impressed…read more However I contacted them two weeks ago for a standard housecleaning in Hayward and was put off both weeks. I requested next week (my third week trying to make a clean happen) and was just told they are now booking two weeks out! Well, I'm done trying to book this company...moving on folks...

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

I booked carpet and upholstery cleaning through their website, and got a quick confirmation text…read moremessage. The technician arrived within the scheduled timeframe, and he did an excellent job! Our family room carpet had suffered from a large dog, a small child, and our own antics of eating and drinking on the couch. It's an off-white carpet, and it looked like it was time to replace it. We decided to have Spotless clean it instead to see if it could be saved, and we're so glad we did! It looks completely refreshed. The cleaning process was very professional and efficient. We got great value for the price. I highly recommend booking your carpet and upholstery cleaning with Spotless.

Reliable professional and successful in cleaning soiled furniture . Would engage the company againread more