I spoke with Joseph on the phone about a project that I asked if he could help me with. I…read moreexplained everything in detail and told him I had the materials. I just needed someone to do the work. He reassured me over the phone that he could do it and my timeframe was not a problem. Later that day, I bring my materials and he again assures me he can do the work. I ask for a price estimate and he says he does not know and will call me the next day. The next day I call and he is out of the office. From that point on he became impossible to reach and when I went back in person, they pretended to not know who I was and they stole or got rid of my materials. They screwed me over so bad and for no reason. If they couldn't do the project or didn't want it, they could have just said that and I would have been on my way. Joseph is a thief and an incompetent liar and should not be trusted with any job. His employees are not given much ability to do anything on their own, making them just as incompetent as he is. From watching their engagements with other customers (none of whom seem happy or satisfied), this is a place you go last minute because none of the other print shops can take your order and you don't mind Joseph screwing you with inflated pricing, hidden product shorting, and other ways Joseph has figured out to cheat his customers. Just waiting in the front and watching them converse with their customers is a real eye awakening experience and I seriously don't understand how this business is still in operation.

UNFRIENDLY, INCOMPETENT AND IGNORANT. Avoid this place at all costs. The staff is rude and hostile…read more They did everything they could to ignore me when I came in, and then got defensive and angry when they couldn't answer simple questions about paper and ink quality and content. This is a business run by people who don't understand the basics of printing, and will ruin even the simplest of projects. If you're looking for a commercial printer that's competent and has better pricing, try Crisp Imaging. If you want affordable art prints from somewhere with a friendly and helpful staff, try Vivia Print. Spare yourself a whole lot of wasted time, money and effort, and avoid this place like the plague.

I needed an LED sign for work as a gift and this was nothing short of amazing! The quality of work…read moreand precision is so good. They responded to every one of my needs and drew up some drafts for me. The sign came with all the hardware needed to hang and secure. Also my sign was done within a week! I highly recommend

I sent out requests to a handful of sign companies in the area and Arter was the only company to be…read morethe most responsive and willing to work within a budget. My primary contact was with Linda and I have to say she was incredibly friendly and patient throughout the process. I had tons of questions and she responded to each one within a reasonable time frame. Thankfully, we were able to produce a sign within my budget and in time for my friend's grand opening. The sign looks exactly like the image I sent and my friends were over the moon when they opened it. Linda even took the time to take the sign out of the box and plug it in to ensure there was nothing defective. Ask for a factory tour when you get there. Linda took me to the back to show me what the process looks like from beginning to end. I got to see people building signs by hand, it was so fun to watch!

I've visited this store twice for different services. Their…read morecustomer service is great and they take the time to explain and answer any questions. Louis was very helpful in printing for our company shirts also helped editing some details. I will definitely use their services again.

I'm not a professional, but I had some old architectural drawings of my house from the 1970s when…read moreit was built. I wanted them in a more convenient form than the yellowing paper they are on right now. For a few bucks each sheet, Sky was able to give me both a physical copy and email me a digital copy as well. And quickly, too! Thanks!

I needed some photo prints made and got in here just before closing. It was pretty empty so I was…read moreserved right away. Ruby, who worked with me, was very helpful with editing and getting my photo printed in two different formats. She even stayed a few minutes after hours. A couple of people, including a very rude woman who wrapped on the door for a solid two minutes despite it being locked and the close sign put up, tried to get service. Out of an abundance of kindness, even these folks were treated with some respect. I would definitely come here again.

First and last visit. Michael A. provided some of the worst customer service I've experienced at a…read moreFedEx Office. He was rude, visibly unhappy, and moved at a painfully slow pace despite the store not being busy at all. There was absolutely no reason for the attitude. On top of that, his appearance and lack of professionalism were concerning enough that I was uncomfortable standing at the counter. This is a customer-facing role--basic courtesy and professionalism should be non-negotiable. I won't be returning, especially with a print shop literally next door that values customers' time. The low rating here is well earned, and I wish I'd noticed it before walking in.

I ordered a banner for a going away party for a friend & it turned out great. I was very specific…read moreon how I wanted it & it turned out perfectly!!! I wanted the state of Oregon (where she was moving to) in the background & a bunch of names of places she would miss. Everyone at the party loved it. I will definitely be back to place another order. A special thank you to Julie Komora who went above & beyond by helping me get this done. Justin Coumans also came through with some great ideas on how to do the layout. Thanks again!

I stopped in to have some custom vinyl stickers made and they came out really nice! They made my…read moreidea a reality, and turned it around super fast! Everyone at the shop was friendly too, icing on the cake.

I'm a small signage business looking to grow and working with Andy has really expanded my ability…read moreto get new projects for great clients. I appreciate his support and feedback to any questions that I have, he always has the answers. Thank you Andy

From the owner: We are a sign company. We specialize in fabrication, installation, service and also offer a permit…read moreservice. We fabricate channel letters, monument signs, pylon signs, neon signs etc...

Alec and his team really came through for us! We were on a tight budget and schedule and they…read morereally went above and beyond for us without cutting corners. I'll definitely be back for other projects!

I had several residential awnings installed years back, and they did a very professional job. The…read moreawnings remained in good shape and looked good for approx the amount of time they said they would. I appreciate the honesty and accuracy of that. The install was well done, and the quality of the canvas is good. It went so well that I returned to them for a quote to re-cover the existing frames with new canvas. The communication this time around wasn't as clean, their availability seemed more limited, and the price seems relatively high for what I was seeking. I also understand it's not easy to survive as a small business. Overall, I would still recommend them for quality of product and professionalism.