I was there a couple weeks ago. I know nothing about the…read morecomputer or printing out lables They were extremely helpful. They spent an hour with me until we figured it all out. The owners were both there extremely nice people. The service was spectacular. I will never go anywhere else. Thank you for all your help

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!

Very bad customer service, the girl who worked there is super rude. I feel bad for FedEx…read more Unfortunately there is no name printed on receipt that I do not have her name. Location is PMXK, Device ID -BTC01 Date is 11/11/2022 1pm. With this info, FedEx can find out who that rude staff is.

They do not back up their work. I had a job thru Canva. It was picked up by a messenger. when the…read morejob arrived, they did not print the second side. When I called the arrogant girl that picked up the phone after 15 things, said did you look at the job when you picked it up? if you accepted the order, it's yours. Never in my life has a company not taken responsibility for a job they did wrong. I will never send a job to FedEx for printing again.

I generally prefer to use UPS, but avoid this franchise/location. The space is small and crowded…read morewith limited options, and I don't find the owner/manager, particularly thoughtful. The USPS is only a couple blocks farther and is a spacious and well run office. Around the corner is a similar large well run FedEx office.

YEARS of great service -- This UPS store has been printing our quarterly Compassionate Friends…read morenewsletter for bereaved parents for years. Always patiently, beautifully. Allowing us to see a print-proof and make adjustments before the full run. John especially has been always willing to go the extra mile. Cannot imagine printing anywhere else.

I continue to be impressed by the Staples store in Needham, Highland Avenue…read more In this review I wish to thank Dave McNeish for his help with printing photographs for a family event. It was help that was needed although the purchase was nominal. Dave was helpful and treated me with respect considering the circumstances. I often come here to hang out and get out of my home office. Once here I start remembering items that I need. Even when I come to the store to hang out and have coffee, I never leave without buying something. Great customer service is valuable in today's retail store marketplace. Why visit a store when most items are available online? I like the feel of a brick and mortar store. I like the interaction between sales staff and me. I like to interact with other customers. What's on sale? What's trending? The experience online is linear. It's visual on the online stores. Many more senses are involved with an in store experience. Visually you see the products but in a three dimensional way when seeing items in person. Here I can sit in an office chair and write this. It smells new. It feels supportive and yet comfortable. A possible sale today? Who knows. With a good sales person, I feel comfortable in returning to this store again. If I had a bad experience I might not return. Accommodations to Dave McNeish at the Needham store!

The store itself is fine-the employees are lacking. To get any help is impossible. I asked 2…read moreemployees where something was located and both just shrugged and said " I dunno know" not to mention they are all walking around with earbuds in. The next time I went I had to purchase a bunch of heavy supplies and nobody could help. You don't have full size carriages (why???) and balancing 20 boxes on top of a baby carriage one by one to the front wasn't helpful. 2 employees stood there watching me and never offered to help. I finally asked one of them if I could borrow the dolly and he said I wasn't allowed-I asked if I could put them all on by myself and he could push it to the front but I got a lot of eye rolling and sighing for taking too long. (Ok I'm 59 5 ft female -I'm doing my best) I don't expect anything extra-just be a helpful employee. If you see someone needing help just help.

This place is HIGHLY CUSTOMIZED! I can hardly find a right word to fully describe their amazing…read morecustomer service! I brought there my very complicated thesis project, asking for embroidering various typography on different types of fabrics. Alex made this process so clear and easy! Adam is super experienced! They can even embroider texts on burlap with amazing quality! Very impressed and HIGHLY RECOMMENDED!

I work for the Needham Fire Department. I was looking to have one item embroidered (A Winter…read moreCoat) mainly with the Maltese Cross and a couple of add ons. I came across their website and I sent them a message through the site. Alex emailed me back right away and told me that doing one item was no problem and to bring it by. A couple of days later I brought it by and I met with Carol. We went over a few options and figured out what would look the best. I can't emphasize enough how helpful Carol & Alex were to work with, they took their time and really guided me. They did my coat and I got it back the next day and it Came out Fantastic!! I wouldn't go anywhere else if you are looking to have something like this done. Easy to work with, prompt and very fair. An Awesome Experience. I will definitely use them again and recommend them to anyone who is looking for this service

Holiday hero status: unlocked. Huge shoutout to Hercules/Minuteman Press for squeezing in a…read morelast-minute lamination job and absolutely nailing it #supportlocalbusiness

Very friendly professional folks that do a really good job at a reasonable price that seems only a…read moresmall business can deliver.

I needed to get some business cards and stickers for a new venture. In the past, I had some cards…read moredone using an online service but for this new set, I needed to see some color options. Watson had a Pantone book so I went down there. Not only could I see different color options, but the owner was also experienced enough to give me some guidance. He also printed some samples out so I could see them side-by-side. I ended up getting a set of business cards done at an excellent price and also extremely quickly once I turned over the artwork. I also got stickers made. I actually looked at some online prices for the stickers at some of the bigger known places but Watson's pricing was cheaper and I wasn't committed to any particular number of stickers or business cards. I know a lot of people like to get the cheapest cost on things but the cost was marginally more expensive for the business card and cheaper on the stickers. But any higher cost difference is far outweighed by the customer service.

I recently needed some printing and I thought of my old friends at Watson Printing. Yup! There for…read moreme every step of the way! Professional, helpful and hundreds of dollars less that another quote I got! Experience and service win every time!

I enjoyed my visit to Paper Source in Wellesley. I was very happy with the information provided. We…read morelooked at wedding invitations and had a lesson on paper weight and and textures. Thank you, Laura Schindler

Useful for some things; otherwise too expensive! Too elitist. Wish they could cater to a wider…read morecross-section of the community of gift givers!