Great service . Always busy . Make sure you have your packages ready to ship . It cuts down the…read morewaiting time .

My experience at this store was absolutely terrible. I spoke with the owner of this store, his name…read moreis Arvind, and he was incredibly rude to me and telling me I should stop threatening him. I had gone to the store to do a return for a purchase I made through a third party vendor. I was returning the part and gave them the address to use. The agent at the UPS store entered the address and told me to click the OK or continue button a few times on the screen. I followed her instructions and clicked those buttons. We later found out that the agent had entered the wrong address, because a week later I got a call from the UPS store telling me that the shipment had been returned to them in Natick as undeliverable. It was at that time that we found out that the agent at The UPS Store had inputted the wrong address and had missed putting in a six for the number of the street. When I spoke with the staff at The UPS Store, the manager and then the owner, both told me that I would have to pay to have it shipped again even though it was the agent who had typed in the address incorrectly. They explained to me that because there was a step on the screen that required that I verified the address that it became my fault and not the agents. Of course, this was not the case because the agent had told me to just click OK and continue. The owner then proceeded to explain that he had looked at the CCTV footage (this is weird by the way that they have CCTV to try and prove customers wrong, it goes to show how many complaints they must get!) and in the CCTV it showed that I actually verified the address and thus again it was my fault and I would have to pay to have the item shipped again. So even though I had just done what the agent said (click continue and ok), they were still blaming me. So I guess we're getting to the point with our society where when you go to a restaurant and you place your order with the waiter, that the waiter will have the customer read the order from his pad to make sure that he has not made a mistake. And if you get the wrong food now it's your fault and you have to pay for a new dish. Or maybe when you go to the doctor and they write a prescription they will have you as the patient read the prescription to make sure it's the right one and then if you get the wrong one because you read it incorrectly and it ends up causing you harm the doctor isn't at fault because it was the patient who is required to verify what the doctor has done. It's funny I don't see other businesses doing this sort of thing but only at this particular UPS store. By the way it would have cost The UPS Store $16.00 to ship my item again but they decided saving $16.00 was more important than a happy customer. I'm done using The UPS Store and will start using FedEx instead. I am looking forward to the response from the owner where they take absolutely no responsibility for anything and just blame the customer, like they've done on every other poor review here.

We recently added a granite mail post/box and granite lamp post on our property…read more We cannot emphasize enough just how much Pat upgraded the curb appeal of our home, and how happy we are with the end result! Pat knows his trade extremely well. He's cordial, professional, focused, efficient and is well prepared for any obstacle or setback during installation. They produce great results! I highly recommend Pat's Post.

I'm sure they're nice folks but I experienced from them two no shows on promised arrival days which…read moreI had taken off from work and a lack of communication. Frustrated I eventually requested a refund which I did receive timely.

Rude and terrible customer service. They agreed to ship a package for me. One month later when it…read morestill wasn't shipped I called them and they then told me for first time they weren't going to ship it. Not even a phone call to let me know that prior to my call. I told them they already agreed to ship the item and their response was "why don't you say that another five times." Will never give them another dollar of my business. Would give zero stars if I could.

Absolutely terrible service. The seller dropped off a package for second day air through UPS and…read moreUPS did not receive the package until a day later and now I don't get my package until Monday the following week terrible service You guys need to refund me my fucking money you're a bunch of fucking assholes and bastards. You're fucking employees. Need to learn how to get a package out on time and respect peoples money.

3rd time in a row I arrive withing published business hours and find the lights out and door locked…read more!!!

Brought birthday card with 2 stamps already attached to send Priority Mail,…read moreput in envelope, sealed ti, was gracious. Charged my wife flat $20.00

Patti and Keith have made this store neighborhood friendly, they even have a little table and…read morechairs with crayons and coloring books. Also very organized and the service is top notch. I never think of going anywhere else. They have anything you could possibly need to get your shipping done and help you. Even if you have trouble downloading a label at home, they will gladly show you how to do it there. Tabitha and Ryan are so friendly, always a big smile! Great staff!!! it's a pleasure to go there. Bev Brown

This USED to be a great place to get copies made, ship packages, etc., etc. There was a clerk…read morenamed Pattie who worked there, & She was always "on top" of everything. Unfortunately for Me, Pattie retired, & this business evidently is now under new ownership & has REALLY gone DOWNHILL fast. I recently bought a couple of vintage auto parts on eBay. Sadly, they wouldn't fit, necessitating My returning them for a refund. eBay emailed Me a "QR code". When I saw "FedEx" listed as the carrier I needed to use to ship the parts back I cringed, since anything & everything remotely related to this pitiful "carrier" always seems to end up complicated, a huge hassle, & a gigantic nightmare. Having no other viable options at the moment, I grudgingly drove to the "Postal Center" so they could scan the QR code, print a label, & ship the package out for Me. Well, FedEx "came through" for Me once again, right on cue. The "clerk" on duty matter-of-factly informed Me that the Postal Center is "no longer scanning FedEx QR codes". I really thought She was kidding! They advertise themselves as a "full service center", are considered a FedEx drop-off location, & they can't/won't scan QR codes? Preposterous!!!!! A wasted trip, & in case this clerk hasn't noticed, gas prices (like FedEx rates), are in the stratosphere. She could care less. This "clerk" was about as useless as power windows in a submarine. No apologies, no recommendation(s) of what My options are, etc. I asked Her WHY they won't scan QR codes She informed Me that "We don't have the necessary equipment to scan QR codes". REALLY??? I suggested that it might be good business practice for Them to INVEST in a scanning machine, seeing that They're supposedly a "FedEx full-service location". DUH!!! That suggestion also fell on deaf ears. I informed Her that I was finished doing any business with "The Postal Center"...She could care less about this also. Quite the "attitude"! On My own, I searched the internet & quickly found that Walgreens in Millbury handles the shipping of FedEx packages. I called Them & when I told the clerk the story about The Postal Center not being able to scan FedEx QR codes, She too thought I was joking!!! She had never heard of anything so ridiculous! So, I drove to Millbury. She (Karen) was very nice & helpful (unlike the DUDS at The Postal Center!!) Within 3 minutes She had the QR code scanned, the shipping label affixed, & the package was on its way! Now THAT's the way to do business!!! So whatever You do, DON'T EVEN CONSIDER using The Postal Center for anything since They're as useless as FedEx, I'm spreading the word far & wide, with the hopes that this pitiful excuse for a "business" will go the route of "Spirit Airlines", along with FedEx, and cease to exist. We MISS YOU, Pattie!!!!

Unknowledgeable staff. Terrible service. Do not recommend! More education needed. I cannot…read morerecommend this place at all. As a senior, this is the first bad review I've written in my life.

Shipping bday gift to grandson from Taunton to Wakefield. It was delivered to me in a gigantic box…read more(waste!) Mostly air. I as a 1st time customer am IMPRESSED. 1/2 he b4 closing he cut the box outside the boxes gift in half, taped it all up, slapped on the new label & had it ready for the FedEx pick up that was already late. Lucky Me! Relieved the FedEx chargers were $25ish BUT what struck me was when I checked the receipt he only charged me $2- for re-packaging (effort) Wowza try that at the post office. Best part is he did it all with a smile. Polite, professional and knowledgeable. That guy needs a raise. This place is gonna be a frequent stop for me. All the hours I've wasted trying to find boxes, wrapping in brown paper like a former postal worker would do, & a whole lot of tape when all I have to do now is bring it to Parcel & Post Plus. AND they offer USPS, FedEx,UPS. Great to have one person quoting all 3. Best value I've come across in a long time.

Excellent store and the employees are great . The employees go the extra mile …read more I use this place many times for mailing out products , returns To day I was sending out special paperwork from a company and when I showed up the employee pointed out that it was fed x but still helped direct me to to the right place Thanks

I was quoted $85 to pick up an auction item from Skinner Bonhams. When it was ready for shipping,…read morethey asked for $160. They eventually settled for $147. The item was nicely packaged, but I had the impression they might have gotten my business with a low ball offer, intending to increase the shipping price once the item was packaged. Not sure, perhaps it was an honest mistake.

Incredible customer service. The best shipping experience I have ever had. Thank you to the awesome…read moreteam working here!

The three customer service agents at this location are White supremacists. Nice or White people…read moreand refuse to help People of Color. The blond young man started to process my order than ran over to another White male customer who walked in after me. Then the White young lady with the accent, looked at me with disgust when she was left to help me. The middle aged white Man was verbally intrusive and rude talking down to me. Thank you for your response. I think your follow up would better serve local People of Color by editing your not to me below. Thanks!

My package was delivered to the wrong address. The recipient was kind enough to return to store. I…read morewent to store, and they told me- its back on the truck. Well, its been several days and no package. Sent them an email too that has been ignored. Totally useless customer service. I guess they can be bothered.

Dude wanted to charge $26. for a box and $5. to print a label. After feeling berated from an…read moreangry clerk for questioning the price, I packed my things and left. Probably a good idea to skip this location