I am so happy we use Print Centre. Ryan makes every order worry free. He got the colors that we…read morewanted exact, and went the extra mile to make sure we were satisfisfied with our order. We were about to run out of envelopes for our very busy oil company, and within 24 hours of us approving the proof, he delivered a partial order so we didn't run out - and then delivered the remaining the next day. All the staff at Print Centre are warm, accommodating and efficient.. Not having to be concered with the colors, quality or delivery regarding all of our statements, stationary and envelopes makes me breathe a sigh of relief. I am so thankful we have Print Centre to rely on.

Very bad customer service, the girl who worked there is super rude. I feel bad for FedEx…read more Unfortunately there is no name printed on receipt that I do not have her name. Location is PMXK, Device ID -BTC01 Date is 11/11/2022 1pm. With this info, FedEx can find out who that rude staff is.

They do not back up their work. I had a job thru Canva. It was picked up by a messenger. when the…read morejob arrived, they did not print the second side. When I called the arrogant girl that picked up the phone after 15 things, said did you look at the job when you picked it up? if you accepted the order, it's yours. Never in my life has a company not taken responsibility for a job they did wrong. I will never send a job to FedEx for printing again.

I generally prefer to use UPS, but avoid this franchise/location. The space is small and crowded…read morewith limited options, and I don't find the owner/manager, particularly thoughtful. The USPS is only a couple blocks farther and is a spacious and well run office. Around the corner is a similar large well run FedEx office.

YEARS of great service -- This UPS store has been printing our quarterly Compassionate Friends…read morenewsletter for bereaved parents for years. Always patiently, beautifully. Allowing us to see a print-proof and make adjustments before the full run. John especially has been always willing to go the extra mile. Cannot imagine printing anywhere else.

Useful for some things; otherwise too expensive! Too elitist. Wish they could cater to a wider…read morecross-section of the community of gift givers!

Emily goes above and beyond for customers. She makes the whole store feel special. Companies need…read moremore star people like Emily, she is a gem. I love this store and staff. True genuine connections from amazing people that care about you. Please shop here and ask for the store manager Emily, she will make your day.

I came here to print some pictures and the whole process took me less than 5 minutes. Printing from…read moreyour email is a self-service process so you email your file to the staples printer inbox, then a code/QR code is sent your phone within a minute, and then you take that code/QR code and scan it to the printer you're using in the store. From there, you select the file(s) you want printed and you can preview your work before clicking print. It tells you the estimated cost and gives you a solid preview of what's about to get printed, before you click print. Also, I do have a printer at home but I like coming here when I'm printing things that I want to show a high contrast of colors, or if there's a picture or logo on the paper since the ink quality is really nice compared to what prints at home.

The store itself is fine-the employees are lacking. To get any help is impossible. I asked 2…read moreemployees where something was located and both just shrugged and said " I dunno know" not to mention they are all walking around with earbuds in. The next time I went I had to purchase a bunch of heavy supplies and nobody could help. You don't have full size carriages (why???) and balancing 20 boxes on top of a baby carriage one by one to the front wasn't helpful. 2 employees stood there watching me and never offered to help. I finally asked one of them if I could borrow the dolly and he said I wasn't allowed-I asked if I could put them all on by myself and he could push it to the front but I got a lot of eye rolling and sighing for taking too long. (Ok I'm 59 5 ft female -I'm doing my best) I don't expect anything extra-just be a helpful employee. If you see someone needing help just help.

These guys need a super shout out. On a day where everything was going wrong for me, I was already…read moredreading the worst coming here at the end of my day. When I asked for my order I knew something was off. It turns out my order was lost in the email and wasn't made. It was very time sensitive so I was hoping we could figure something out. They apologized, took full responsibility, and said they can get it done by 6:00PM. The issue was that I had work plans so I wasn't going to be able to get it. The guy offered to walk it down to the Hilton for me. How cool! Not only that but 1) he took the poster board to my booth and set it up AND took photos so that I knew it was taken care of 2) they gave me 10% off for the inconvenience. I didn't even mention the fantastic job they did on the poster! Kudos for making everything right and your customer happy!

I had a very last minute formatting + print request and the team did an exceptional job. They were…read moreprofessional and the work turned out better than I could have imagined. So grateful for this fantastic business.

I will never return to this location. I had an Amazon package that was delivered to me in the…read moreoriginal box that was never opened. Wellesley location told me Amazon would not accept it. They would need to repackage it. Charge me for box and packaging. I went to Needham location and they took it as it was. They were kind and helpful.

Avoid!!! Would give zero stars if could…read more A family member went to ship some inexpensive holidays gifts (worth less than $200) today from MA to CT. This location charged them $550 for a shipment that should have been $150 or so! The store purposefully sold them too large a box and then on top inaccurately measured the dimensions of that box to make it exactly 1 inch over a 130 inch "large package" threshold leading to extreme fees. It's all just a scam. When I called 45 minutes later to inquire how the charge got so large and to attempt to reverse by canceling the whole shipment, the owner became verbally abusive and then personally threatening. These people are crooks. Avoid at all costs. UPS Corporate should not allow franchisees like this to sully their name. There is a reason why this location has so many terrible reviews. I wish I would have checked these reviews before today's events. I guess there are much better franchisees in Needham and Newton.