The printing center employees went above and beyond to help me create and print a project on a…read morequick timeline. Super knowledgeable and helpful!

I was unhappy with business cards that I had ordered on-line last week. I went to the Burlington,…read moreMA store earlier this week to order more. Expecting to have to keep the ones that I had. Which I would not use. I mentioned to Brian and Crystal in your copy/print center that I was not happy with the previous order. They insisted on replacing them with the new ones at no additional charge, which I am happy with. Thanks for the great service. Marc R.

Brian was super helpful and made the entire process easy! Location has all the supplies needed…read more Plenty of parking available

First time there today. The man behind the counter acted mad…read moreand rude. I thought I would Thank him to be nice anyway, no response, or your welcome. I will not be returning to this store again. I work in customer service, and would never be rude to a customer. I hope my package makes it.

Printed posters for office training. Responded with quote promptly. Delivered at the deadline as…read morepromised. Reasonable price. Will work them again.

They ripped me off and then after I posted a review said they would sue me. Scamm…read more Hi Richard, i will reach out to legal if this is not deleted since we have not done any business with you. thank you, Veera 12:23 PM Sent Use a real company

The staff here are always helpful, friendly, and kind. This is the best UPS store in the area!read more

I was in the store at 11:30 on June 25, 2026. The people at the counter were amazing and helpful. I…read moresent an overnight air, and they assured me it would make it Fri, June 26. Worst case, Sat delivery. Apparently, the trouble they told me they had with the driver picking up air packages in time was an issue for my package. it did not make it overnight. It is now 5 days later, June 29, and the package is still in transit. 5 DAYS LATER!!! This is all due to the driver waiting until the last minute to pick up overnight air deliveries. This is the 2nd time this month a Thursday overnight did not make it until Monday. It is unacceptable. I could have driven it there myself or even used ground. I hope there are some repercussions for the lax driver who plays with people's livelihoods. I am beyond upset and will NEVER use UPS again. Despite how wonderful the counter people were. It was out of their control. Do NOT use this location if you need to overnight. The driver won't make it in time.. Not worth the risk.

I'm so grateful to live near this UPS store. They're always friendly, helpful and have the perfect…read moresuggestions for packaging and my shipping needs. Always thankful for their help!

I cannot speak highly enough about the incredible service I consistently receive from Sejal Patel…read moreat The UPS Store in woburn. Every time I visit, she goes above and beyond to make sure my experience is smooth, efficient, and even enjoyable! Sejal is the kind of manager who truly cares about her customers. Whether I'm shipping a package, printing important documents, or just have a question, she always greets me with a warm smile and handles everything with impressive professionalism and attention to detail. Her knowledge, patience, and genuine willingness to help are unmatched. It's rare to find someone who not only meets expectations but constantly exceeds them. Thanks to Sejal, I actually look forward to errands at the UPS Store--something I never thought I'd say! She's a true asset to the Woburn community and a shining example of what excellent customer service should look like. Thank you, Sejal, for everything you do!

Everything went well. These guys do a wonderful job. Color and size perfect. Easy to work with…read more Very highly recommend.

Kieth is a great resource for for so many things. He has been a integral part of getting projects…read morecompleted. Great pricing to go along with excellent performance.