1. Hometown Graphics

0

Hanover, MA

Hometown Graphics

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Services - Hometown Graphics

Graphic design

Clothing printing

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2 years ago

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Fast Signs

Fast Signs

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Steve is great. I used to use someone else, but Steve is way more responsive, delivers a far better…read moreproduct. I brought him one company vehicle and he did such a good job we're on our fourth. Every job has been delivered above expectations, and the compliments and visibility and awareness for our company are great. Definitely a great choice.

Repeat customer no more!…read more I spoke with Steve (owner) on the phone in regards to seeing a file of the work he previously did for me. He came across as grumpy on the phone but I let it go because he said, "if we did the work, it's in the system and I can find it." Then came an email an hour later saying "Nope. The system makes me jump through hoops to release a file. No time for that. Just send me the changes you want." Steve not only forget his manners as he came across rude and abrupt (no "sorry" or even any ounce of effort to help), but he also forgot that if he wants me to send him changes to an existing file, he would have to find the time to eventually get that file anyway to print said changes! It's too bad "finding time" to help a repeat customer was so difficult for Steve. It would be a different story if he was simply unable to, but he made it clear he could find the previous work, he just chose not to. Life is too short to deal with grumpy old men with no awareness for how to speak to others, let alone how to run a business. Business owners are literally in business to support client needs with a solution - somewhere along the way Steve forgot that!

Hometown Graphics - custommerchandise - Updated November 2026

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