I received horrible customer service from Paul but even worse the proof they made me pay $26 for…read morewas blurry and not usable at all. I asked him to check with the printer and technician and they said that's the best they got. It's obvious he mishandled my file or just have a printer thats either not calibrated or junk. I did a lot of research to choose them, go into town and pick this up. I was so excited and got a huge let down. I will upload pics... the blurry one is from Alpha Graphics and the second from a printer down the street the same day. Winner is obvious Hunt Photo pictures tell everything and Alpha made me believe it was my fault or my file.. see for yourself‍

If I could give one star I would. I called (what is now going on over a month ago) and talked to…read moresomeone (not giving her name) who was nice on the phone. We were looking for a new printer and while this project was somewhat small, we do a fair amount of printing for clients and I was hoping Alpha would be our new resource. She assured me our printing project would not be a problem and said she'd send an estimate based on our very specific conversation and order details. Cut to a week later. I call again and talk to her, still no estimate. She apologizes, assures me she is working on it and will get it to me asap. Cut to another week. I call again and leave a message asking where is the estimate and could she call me. I get an email back later that day with confirmation on what I was looking for so she could draw up an estimate. I email all details (again) and it's now OVER another week and I have never heard back. No estimate. Thank you for wasting my time; thankfully I saw this coming and engaged with another printer. At this point, I wouldn't let them print a B/W Post-it Note for me. If this is how you treat prospective new clients who you are trying to "win", I can't imagine what the level of service is once you're engaged. Sadly, I have no idea what these high reviews are talking about!

My hotel had a broken printer, so I went to this location to print out 100 copies of a pdf file,…read moreresized and re-oriented on one piece of paper. They are located inside the convention center. Bill did a great job of making my job easier and he had it ready in a few minutes. They seem to be pretty busy here, so I am impressed with the efficiency. I suggest e-mailing your files ahead of time with clear instructions so they can have it ready by the time you get in the store. Thanks to Bill, I can go have a beer without stressing about work.

Miserable experience. I called the Westin several weeks ago to ask if I could have boxes shipped…read morethere for a convention and was told yes-- with NO acknowledgement that they would be accepted by a FedEx and require a *steep* handling fee. Upon arriving, I was charged MORE THAN THE BOXES COST TO SHIP to retrieve them, and one box was missing-- the biggest, most expensive one. Thankfully, I had my dates and names, because the box simply wasn't in their system. After several worrisome hours, Corey found it. To be clear, Corey was very kind and helpful, but when I picked up the missing box, the store had the gall to charge me for it--again, more than it cost to ship. The entire experience left a bad taste in my mouth regarding FedEx and how customers are handled. If you can ship your boxes anywhere else for events at the convention center, DO.

I want to thank Terrance on the desk for going above and beyond yesterday and today. I was sending…read morea package to a naval veteran celebrating her 100th birthday in Pennsylvania. There was some issues, but Terrance stayed past the end of his shift to insure that my package of gifts were processed. Then just know Terrance called me to check this woman one of the first WAVES during WW11 would receive them in time for her birthday celebration. Thank you, Terrance.

This is by far the worst fed ex in the country. Associates are looking to be rude, don't even try…read moreand be nice to customers. You walk in and instantly feel like a nuisance to them. Same your time please go somewhere else

These guys need a super shout out. On a day where everything was going wrong for me, I was already…read moredreading the worst coming here at the end of my day. When I asked for my order I knew something was off. It turns out my order was lost in the email and wasn't made. It was very time sensitive so I was hoping we could figure something out. They apologized, took full responsibility, and said they can get it done by 6:00PM. The issue was that I had work plans so I wasn't going to be able to get it. The guy offered to walk it down to the Hilton for me. How cool! Not only that but 1) he took the poster board to my booth and set it up AND took photos so that I knew it was taken care of 2) they gave me 10% off for the inconvenience. I didn't even mention the fantastic job they did on the poster! Kudos for making everything right and your customer happy!

I had a very last minute formatting + print request and the team did an exceptional job. They were…read moreprofessional and the work turned out better than I could have imagined. So grateful for this fantastic business.

Great experience getting passport photos done for our 6-month-old baby. We needed both US and…read moreCanadian photos, which a lot of places don't do, or they get confused about how to do it. After my husband got his Canadian passport photos done here, we went back because my husband said that he felt like they were the only place that seemed to know what they were doing. We were in and out super quick. They have great attention to detail--when packing the photos, they explained that the ink on the stamp can transfer to the back of the photos, so they pack them with a sheet in between and with the photos facing out.

Fast and reliable. They are always easy to work with. They are very dependable. Staff is very…read morefriendly.

Shout out to: Henry/Donald and Dave! The Team that gets the jobs done!…read moreBoston and South Boston, MA I couldn't wait to write a review on my Favorite place for getting the job done. They help me when someone's emergency has become mine. I can't say enough about ABC Imaging. I would be writing a review daily. I love dealing with this team. The company has made very positive upgrades over the past several years too. Things are so much easier to send documents, etc. via Blue Print Online. They always keep me posted on my requests. Keep up the great work. Dorothy

I needed some copies of my resume printed last-minute, and Googled some printers around my work…read moreneighborhood. ABC popped up and I used their website to make an account and place the order. Gary emailed me right away to confirm the stock weight and said I could pick it up in an hour (on my way home)! My only caveats would be that the order form online assumes you are a business, I wish there was an "individual" option.. The colors also didn't print that great, I had a lot of project photos included that looked more dull than I expected for the $$.. and there weren't a lot of paper options (32# paper or 80# card stock seems to be a common recommendation, but they only offered 28# laser paper or 100# card stock). Service and timeliness was great, though! Would definitely go back in a pinch.

"I had an exceptionally kind, knowledgeableand helpful service from Sherlene in the Staples,…read moreBoston printing department today. She went above and beyond to make sure everything came out perfectly. Her professionalism and patience made a huge difference. Thank you for the outstanding service."

This Staples has been my go-to for my Amazon package returns. It is conveniently located, right…read morebetween my office (PO Square) and North Station. I've never waited in line for more than a few minutes and returns are quick and painless. While I have stayed downstairs at the return window, there is a whole upstairs part of the store that has supplies, etc. I appreciate being able to take care of my returns as part of my commute rather than running a separate errand when I get home.

Definitely exceeded my expectations. I needed a set of plans printed, wrapped up and ready to go in…read moreunder 30min to meet a work deadline as my plotter stopped working and they were on it! Very friendly staff as well! The plans were packaged up really well, and they had the specific paper material I needed as well. 10/10! Thanks!

We use BBP for all of our professional printing needs. Their team is detail oriented, gets things…read moredone as quickly as possible, and manages everything without question.

So I went here before Christmas when holiday shipping was very hectic, et al. I got a package and…read moredid not realize it was a gift from a family member at first/thought it was credit card fraud actually, and to make a long story short--I started a return on the gift--the gift was returned to the online site via Happy Returns and I was directed to the Fedex office at 10 Post Office square. Now there are a few Fedex offices around Post Office Square in the Financial District and I overshot (my fault) and had to walk back This Fedex office is on the end of the park near the Langham hotel -- nearer to the Quincy Market side of the District. Inside they were short staffed but they were trying, the young lady who helped me was friendly and efficient and she also paused to help someone else who needed help with a self service question--copier/loading the paper/where he could find it, et al. It all went smoothly, I was a bit worried b/c no receipt but the family member emailed me to tell me the return went through/all was well. This was my limited experience here but it was a positive one.

Exceptional Customer Service Cannot say enough good things…read moreabout Rudy and Charles and their impeccable care when helping me with an extremely important printing order. They were each extremely knowledgeable and professional. They were able to work with me through many questions and delivered exactly what I needed, and the turnaround was very quick. I would recommend this location for all of your printing and shipping needs.

Amazing service! They helped me pack my item and even gave me free cushioning for my item…read more Definitely my favorite UPS location in Boston. Thank you very much, Ron!

Would like to thank Ron! He was so kind and helpful. Really appreciated his generosity especially…read moreas N.A. out of towner made a great impression