I received horrible customer service from Paul but even worse the proof they made me pay $26 for was blurry and not usable at all. I asked him to check with the printer and technician and they said that's the best they got. It's obvious he mishandled my file or just have a printer thats either not calibrated or junk. I did a lot of research to choose them, go into town and pick this up. I was so excited and got a huge let down. I will upload pics... the blurry one is from Alpha Graphics and the second from a printer down the street the same day. Winner is obvious Hunt Photo pictures tell everything and Alpha made me believe it was my fault or my file.. see for yourself‍ read more

AlphaGraphics - Boston - This is a close up of an 18x18 print done by "Alpha Graphics" .. notice none of the faces are recognizable. - Printing Services Near Me - Boston, Massachusetts

See all

If I could give one star I would. I called (what is now going on over a month ago) and talked to someone (not giving her name) who was nice on the phone. We were looking for a new printer and while this project was somewhat small, we do a fair amount of printing for clients and I was hoping Alpha would be our new resource. She assured me our printing project would not be a problem and said she'd send an estimate based on our very specific conversation and order details. Cut to a week later. I call again and talk to her, still no estimate. She apologizes, assures me she is working on it and will get it to me asap. Cut to another week. I call again and leave a message asking where is the estimate and could she call me. I get an email back later that day with confirmation on what I was looking for so she could draw up an estimate. I email all details (again) and it's now OVER another week and I have never heard back. No estimate. Thank you for wasting my time; thankfully I saw this coming and engaged with another printer. At this point, I wouldn't let them print a B/W Post-it Note for me. If this is how you treat prospective new clients who you are trying to "win", I can't imagine what the level of service is once you're engaged. Sadly, I have no idea what these high reviews are talking about! read more

I got an email this morning that a colleague of mine travelling to Boston for meetings forgot his business cards. I went to Fedex and Staples for same-day printing with no luck. I randomly found AlphaGraphics as the closest print shop (while I at Staples), rang them up and had 50 perfect cards in about an hour. read more

I've gone here for everything from invitations for a work function to personal business cards. They're fast, thorough, very professional and very, *very* good! They called me to look at proofs, let me know as soon as my prints were done and were very accommodating, even when I had to make last minute requests. Are they cheap? I would guess not...but the first time I went to them, I didn't have time to shop around. The next time I needed something printed, I didn't shop around then, either. I went right back to them because they were so amazing I didn't want to risk lower quality service even if I could get a lower price somewhere else. While in there, I noticed that they had a lot of large format prints for local businesses, so they must have a reputation in the commercial printing market. read more

"AlphaGraphics Boston exceeds my expectations in Production, Service and Price" I have used Alpha Graphics for 6 Years for various Projects from Business cards to wide format printing and have been satisfied with the products and their knowledge of materials. I would use them again and would recommend them to anyone. They also have great resources if the project is not something they can do. read more

Inexcusable professionalism. Placed my second order with Alphagraphics using the same format as the previous order (psd). Was quoted a price and was told I could pick up a week later. Called to pick up my order and was told they could not use the file format psd and needed a vector format instead (which a psd can be converted to). When explaining this was the same format I used on the previous order they told me it was no longer acceptable yet never called to express that in the first place. Order was 565 dollars that I will have to take elsewhere. read more

Printing. Graphics. Done. Thats It. Thats What I Wanted. Thats What I Got. Staff Helpful But Not Intrusive. I Have Dealt With Other Graphics Firms And Not Nearly As Cordial. Will Use Again. read more

Alphagraphics SAVED my butt during a recent work trip. I called with a last minute request, on a Saturday no less, and these graphic saviors were able to turn around a design for me in an hour for one of my biggest clients. I think they heard the desperation in my voice but that doesn't always matter for bigger city companies (Boston, NYC, Chicago etc.) They had the customer service of a mom and pop shop but the results of metropolitan geniuses. Thanks and I'll certainly be using you again when I'm in Boston. read more

Brandon at Alphagraphics has been my go to guy for all of my printing needs! That's not to say that the rest of the team isn't equally as wonderful, I just often work with Brandon. As a Graphic Designer / Art Director it is important to have a local reliable source for digital printing, and these guys always deliver. They are willing to test special custom paper, hand trim, or quickly turnaround a rush job and have it overnighted. Anything you need, just ask and they will always go above and beyond to accommodate! read more

This place is fantastic!! I did all my wedding stationary with them and their service was A++. Great quality and super quick!!

I had some trouble with them charging me for proofs without telling me beforehand it would cost money, and with the limited paper stocks they had in store. The artwork I wanted on postcards came out dark and desaturated, despite having no problems printing it other places, and the resumes I wanted to get seemed very expensive. I decided to only get 1 of the 3 things I got proofs for actually printed (business cards, which came out nice). It was overall pretty expensive, but a manager from here called me and refunded the cost of the proofs, which was nice of them to follow up with my displeasure and try to correct it. read more

Alpha Graphics was a pleasure to work with for a recent publication we needed at my company. Lucas was helpful and didn't hesitate to get the right information from other staff members when he didn't know the answer. The turnaround time was quicker than estimated, which is always a pleasant surprise. The final print and binding was excellent and survived the flight to Singapore and back! read more

Experience has been smooth, it's very easy to work with your team. Maybe a special pricing structure for art prints? Otherwise, quality of product and packaging is definitely excellent. I am very pleased with Alpha Graphics, as they are professional, personable (easy to talk to) and understand printing down to the science. I would recommend anyone who is in need of high quality prints and service check them out. Great location too. read more

I have worked with Alphagraphics on a few projects including printing scientific posters which are extremely detailed. They have been a true pleasure to work with! They are patient and understanding, are helpful and accomodating with deadlines and are willing to assist on the creative side of things when the client has no clue what would look best. read more

I needed a vinly event backdrop in 3 days, I asked a lot of vendors in Boston who refused to do that. When I called alphagraphics, they were so nice and friendly, and said they had no problem making that for me. Honestly, I was still a bit worried and kind of suspected whether they will really make that delivered on time. and yes, they did! and backdrops are beautiful as exactly what I hoped. The downtown location is very convenient to pick up the product as well. Thanks again for the great help. read more

Carmine is a GODSEND!!! My company is heading to Boston from SoCal & we needed 1000 catalogs printed. We were fearful to order from an online printer in the event it didn't arrive in time. Carmine came to our rescue! He overnighted a proof for us to see in person & we knew immediately he would be gaining our business. He also arranged to have someone courier the boxes to our hotel as he knew how swamped we would be. THANK YOU ALPHAGRAPHICS!!! read more

I am a longtime AlphaGraphics customer. They do a great job handling my office's standard printing needs including business cards, envelopes, letterheads, etc. . .They also do a superb job with special projects such as pop-up banners, laminated tear sheets, etc. . .They are an incredibly easy vendor to work with. I highly recommend Carmine, Victoria and the rest of the AlphaGraphics Canal Street team! read more

Our small business was looking for a new printer in Boston as our old one had moved out of the city. Alphagraphics had good reviews so I called, got a quote and then went to visit their shop. I dealt with Lucas who had given me a quote based on the very exacting information that I provided him. I brought a previous version of the job with me to their shop so that he could see precisely what I was talking about. He confirmed the quote and told me they were out of the stock and had to order it. The next day Lucas called to tell me he had to update the quote because he didn't realize what I was talking about. (I emailed him exact specs and then showed him the exact product) his "updated quote" was double what he written and confirmed quote was when I left his shop. This is not an honest way to run a business. There was nothing vague in the information I presented and he had a hard copy in his hands. When I voiced my displeasure his reply was "good luck". read more

Website is well designed to make digital ordering a snap. Quality of printing, customer service and "as promised" delivery is tip-top. Looking forward to my next experience with Paul and his reliable team! read more

I have used Alphagraphics for a variety of different print, marketing and event materials over the past three years. In each case their team has always worked with me to produce the best product possible, in a timely fashion, and at a very competitive price. read more

Quick and responsive. Worked with Carmine to get a rush order placed and printed. Came out better than expected!

The team at AlphaGraphics have been nothing short of stellar. They do the job quickly, expertly, and with no fuss. I am grateful, as the Director of Marketing for the Healthcare Businesswomen's Association, for their partnership in helping us market our programs and increase our membership. read more

I've used Alphagraphics for a few small jobs. From wedding programs, to moving cards to a kid's birthday invitation, all of them have turned out beautifully. Excellent quality and such a pleasure to work with. I've worked with Paul specifically but everyone there is great. I'm so glad they can accommodate smaller jobs. This is my go-to place for printing! read more

Alphagraphics saved the day! We needed a brochure for a work event and they were able turn it around quickly. The brochure looks amazing, great quality and we cannot be happier!! read more

Amazing customer service! I highly recommend this place! Needed to get some projects printed on a rush and the team there took care of business!!!!! read more

As a long time customer, I think Alphagraphics deserves a fair review from me. In my experience, I've only printed art prints from them. PRICE - THE BIGGEST RED FLAG. Almost every time, I've experienced misquoted prices for posters. I usually order a quantity of 20 posters with the same paper type and the prices have been different each time (ranging from $20-40). To add to that, one time I've received 15 prints when I ordered 50 despite paying for 50, and they charged me more. Be VERY careful ordering from here if money is a concern for you (as other reviewers have pointed out before). TURNAROUND - Fantastic. I've requested same day turnaround multiple times. Shortest time I had to wait was 4 hours for my prints. They're very nice about same day requests and really saved me when I needed it. QUALITY - Also great. Their employees will take the time out of their busy work day to contextualize the type of paper your final product will be on. I've only had ink problems two times (some ink didn't print to the sides of one of the copies of my prints, but not something to make a big fuss out of). OVERALL SERVICE - 3/5. The ONLY factor keeping me from coming back is this company's price inconsistency (and a better company, to be honest). Otherwise, Alphagraphics is pretty legitimate. read more

Paul has been a true lifesaver for me for the past year, he has really saved the day on multiple occasions when we needed printing turned around on a dime. These guys do great work and really go above and beyond, delivering my products and even reprinting quickly when I need something changed. I don't trust anyone else to give me such high quality at such a low price. read more

Paul is always very friendly. I am confident that when I order printing it will look professional.

Alphagraphics is always great to work with. Carmine, Brandon and Victoria are always on top of everything and the print job always comes perfectly. There are never any issues with any of our orders and am so glad we work with them. read more

I don't know what I would have done without Paul. He went way above and beyond to get our book looking perfect. The turn around time was amazing, the colors were beautiful, we couldn't have asked for more. He was so patient about my non-existent computer skills. When I was panicking on the phone he stayed right with me and talked me through everything. Didn't give up until everything was perfect. Whatever I wasn't able to do, he said he'd take care of. I mean, who does that? Totally positive experience. That kind of service is so rare these days. I'd recommend this company to anyone!! read more

Great service. I needed marketing material printed for an event and they had it done in 2 days. So easy to work with and so efficient. They staff is very helpful and we're very quick to respond to my inquiries and make adjustments to my order before printing. I'm never using moo again. They guys are so much easier to work with and the turn around time was much appreciated. I will definitely be using them for all of my printing work. read more

I got my wedding invitations printed and cut here and dealt with Paul, Jesse and Faith. All of them were extremely helpful and I love how everything came out! read more

First time customer. I'm from the Chicago area visiting my daughter. I was treated like a regular. Carmine processed my blueprint order quickly and correctly read more

The AlphaGraphics team are true professionals - I use them for a fairly large share of my business printing needs and not only do they always come through for me to meet deadline, their work is really great quality. I've done everything from simple copy jobs, binding, wedding invitations, and large format projects with them and have always had a perfect final product at a great price. Love these guys! read more

This place is great. Very friendly and helpful staff who are always willing to answer any questions you might have. Quality of the final product is excellent, and they are really accommodating if you need a fast turn around. Definitely my favorite printer here in Boston! read more

Always a pleasure to work with AG Boston, friendly service and always deliver.

Quality printing and the staff here really go out of their way for their customers. They were already closed when I had called yet they still answered the phone and told me that if I was close, they would wait for me. Upon arrival, they were friendly, patient and very personable- I never felt like they were annoyed or they were rushing me out. They even helped me organize/assemble my documents AND gave me a handful of pens to use at my business meeting I was headed to. I will be using them again for sure. read more

Really great services! We ordered as a group of 13 students and we were able to get a very good price on the posters. Their services were amazing. The posters printed beautifully and were done on time. The people working there are very friendly and easy to work with. I definitely will print more posters here and recommend this place. read more