Joe is the manager and I put my items to be returned and he quickly finds the items much faster…read morethan me. I am in and out. He knows me by my name now and if the item needs packaging he doesn't charge me on most days. If he sees me in line he calls my name out and takes me right away. He has no problem going out to the car and to bring in a heavy item. Great customer service.

always late in the morning - never opens at 8 am. 3rd time waiting untik 8:30 until someone got…read morethere

I ordered sweatshirts, pajama pants, and tshirts. They were good quality and everything came out…read morevery nice. The prices were reasonable and service was fast. Highly recommended. It always feels good to support local businesses.

From the owner: Custom Screen Printing, Embroidery, Promotional Products and custom logo designs for businesses,…read moresports teams, fundraisers and family events!

I have been a customer of Copy Clone since they were located in downtown Boston on Beacon Hill…read more I've had Jim & Co. help me with my business cards on several occasions going back to 2005. I've always been very satisfied with their work. At one point I wanted to create some buttons as a gift for my friend who has a dog that's very popular with passersby. The button I wanted would have a pic of the dog and a cute phrase so my friend could give them out to the dog's admirers. Anyway, buttons aren't really within the scope of Copy Clone's normal production, but they took the time to help be come up with something suitable. The finished product was perfect. Penny the dog is still alive and my friend & I still have the buttons to give out now & then. The next time I need updated business cards or even something unusual, I'll be calling Copy Clone!

Great job on our annual catalog and event printing. Excellent communication, met all of our…read moredeadlines with good quality printed products. Will use them again.

This is my new go to FedEx shipping location when in New England. Andrea, the store manager, was…read moredetermined to get my documents shipped even though the system was down. Once working again, Andrea contacted to inform me that everything went through.

These guys got me out of a bind when a mail order from another company screwed up, I should have…read morewent to them 1st and I will next time.

These people are absolutely amazing. Very very quick. And so flexible. I needed to change the color…read morequick on the 12 shirts I ordered. And it was incredibly easy with no charge. The shirts, i was hesitant at first about the material from other people who had prints done elsewhere..... but I tried them on and my staff did and it fit PERFECTLY and the material was not junk. I was amazed. I brough some design. Emailed it. And it was literally done in 2 weeks Amazing and friendly staff. Highly recommend. See Ricky. Hes great an amazing. Amazing job. Highly highly recommended.

Be careful if you are returning merchandise here…read more There's a new staff person (a young blonde-haired man) who doesn't seem to be properly trained and inaccuracies of your return/tracking receipts could cost you money. Standing in line, I was watching him taking care of an elderly lady that was having some difficulty with her returns and I watched him roll his eyes multiple times. She was being polite but he seemed to be visibly annoyed. When it was my turn, I had four (4) packages to return to Amazon. If you're unfamiliar, Amazon's return/refund process begins with the scan of your package at the shipping facility. If it's not scanned properly, you don't get your refund (or it can make it difficult). When I left, I realized that I had four (4) tracking receipts but he had double scanned one of the items and not scanned another. In addition, one of the scanned labels showed a zero (0) weight which could cause a vendor to believe that nothing was in the box if the box was lost in transit and I tried to show that I properly returned it. I had to drive back to the store. When I came back to the store, he seemed annoyed/rushed when looking for my packages. When he finally found them he scanned the package that had not been previously scanned but did so with someone else's package on the scale. This caused my tracking receipt to illustrate a weight that was three times what it actually was. It would seem that he isn't aware that these kind of mistakes can cost customers considerable money if the items aren't properly scanned, and then get lost in shipping. It would also seem that he needs remedial training in customer service and courtesy.

This store use to be great, not sure what's going on. I've brought an expensive bag to be returned…read moreto the store and twice they have shipped it to me!! I am beyond pissed. And a second package I brought n is now lost. So that's $400 bucks I need to be credited for. I have no idea how to resolve this. But now I have to go back to the store for the 3rd time. Bottom line use another store.

Absolutely a well ran business. Kate was professional and Paul's pricing is very fair. My 2 cars…read morecame out perfect. Start to finish nothing but great customer service.

From the owner: Signing of all types Interior and Exterior signing designed…read moreand produced for businesses. Design and problem solving a specialty. All permitting part of the work. Banners, Posters, Carved Wooden Signs, Directories, Exhibit Graphics, Trucks and Vehicle Lettering, Dimensional letters