I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.

John, the Southboro Public Storage Manager, was extremely helpful and knowledgeable. He explained…read moreeverything very well and showed us various options. He left no stone unturned and we rented a unit at the time of our visit.

I recently used closetbox to help move my son out of his dorm. Being across the country I was…read moreworried about getting his stuff packed and into storage. I was recommended to closet box by a friend and am so glad we used them. When I called to make a reservation they were very helpful in suggesting the size of storage unit based on what we were storing , and explained that if it didn't fit, we could always go to the next larger unit. They were also helpful in referring us to a place where we could order boxes. As I mentioned I am in California and my son is in Boston so it could have been difficult to coordinate. They were also very helpful in scheduling a pick up time as my son's school had a deadline of 12 noon to be out of the room. The actual pick up day went off without a hitch. They called that morning when they were there, and quickly and efficiently got all of the items moved out of the dorm. The best part was not having to do any of the lifting. We will have our things delivered in June, and again, the best part is that they will deliver right to the apt. All in all it was a great experience!

Takes the hassle out of moving... movers were professional and on time. One month charge upon…read morefurniture release which in mind is fair since you are not coordinating with separate storage and moving companies which can add up to be even more expensive overall positive experience!

Truck rental was pretty straight forward, I'm not an huge fan of the Uhaul app, but manager was…read moreable to take care of the rental in the office. For storage, they found a storage unit close to the loading dock. They have flatbed carts and I was moved into a medium sized unit fairly quickly. Good value overall and recommend.

The storages reasonably priced and the place is clean. A lot of selection and sizes…read more Easy access and the manager is very professional.

The facility and General Manager William Tin, exceeded my expectations. I signed up online, and was…read moremoving items in shortly afterward. William gave us the tour and operational instructions, as well as gave us the option to choose another unit and personal access codes to the facility rather than those the system generated. Thank you!!

This is a very nice facility, very friendly staff and always helpful. The place is clean and access…read moreis very easy. I would definitely recommend this place to anyone looking for a good place to store their belongings.

Eric, the driver that came to my house, arrived very early to accommodate my schedule. He did a…read morevery nice job and was careful to put the storage unit exactly where I wanted it.

My first rental was a 20' in August 2022, and I still have it. A couple of weeks ago I added a 10'…read moreto family. In both cases the driver, Erick, was fantastic. He was courteous, professional, and very skilled at placing each unit as close and level as possible to my needs. He never rushed the process. Great customer service. Other than relatively minor price differences, it might seem that there is not much to differentiate one shipping container company from another. But when you consider responsiveness and fast skilled delivery, then Mini-Warehousing stands out as stellar. Oh, and their price is great too. They have earned my repeated business, and I won't shop elsewhere

All went well until it came time to pay and the amount owed was $75 more than the maximum quoted…read more None of the reasons given were legitimate. After a lengthy, unprofessional conversation with Tyler, he finally agreed to a refund of $75. However the distribution of the refund was not correct. There was a 2nd person who had junk removed. Based on the quote, he should have received $25 back and myself $50. He refused. I only received $25. After a week of not seeing my $25 return I contacted them. They sent me receipts of the original charge and the credit. They were not mine. Tyler claimed he didn't know how this happened as he submitted the credit to my original payment method. Obviously not the case. I would not recommend them, but if you choose to use them, confirm the quote and communication between the office and pickup crew.

Price, reliable and great service. Would definitely recommend them. Also a local company.read more

Due to a local move, I needed to rent a vehicle. During the week, I spoke to a very helpful man on…read morethe phone who was very assuring and offered me a lot of information and options about the vehicles as I had some specific questions about the seating options, etc. When I picked the van up on the weekend, the young gentleman who helped us check out the van was the best customer service I've had for a long time, hands down. Offered great information, tips, was friendly and humorous. I'd highly recommend going to this location, you'll be taken great care of.

Overall U-Haul national pod service is poor. The originating location (Portland OR) had it so…read morescrewed up and then basically dumped their problems in the laps of Don, Chris and Scott. These guys made up for all of the issues caused by the other groups and maintained a great attitude the entire time! Thank you!