I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.

My experience here at extra space storage in shrewbury was delighted! I have only one person to…read morethank for this! Miriam is outstanding! Her patience is delightful! Kind and caring! If it weren't for her, I would have absolutely went back to storage rentals!in different facilities

Great service for storing my muscle car Highly recommended…read moreand plan to go back once my services are completed this fall 2022!! Thanks again E

Amazing experience with this company. The movers were punctual, courteous, efficient and very…read moreprofessional. Will definitely use them again!

M&M is wonderful! This was our 3rd move in the last 12 mo and had M&M move us all 3 times! Very…read moreeasy to book the move, with a contact for a personal move consultant. Easy to order moving supplies, delivered to your door in 24-48 h. The movers themselves are amazing! They are very meticulous, breaking down and wrapping all our furniture, unwrapping and setting up at our new apartment. Very efficient, professional, personable. Their rates are reasonable, and they are worth the cost. I highly recommend M&M for any move!!

This is a new facility that just opened on Nov. 1. It is climate controlled and so clean…read moreand bright! The lobby area has space for business office and a meeting room. I am storing my beautiful RV in their back parking area which is paved and well lit. I have only stored her in a covered heated garage in the past,so I am nervous about outside storage. Now that I am feeling more confident that I have this great storage spot. And December rent is free! The manager is very helpful and organized as well! I have seen plenty of storage places in the last 4 years, and this is definitely a winner!

I had to move my son from his College apartment in Amherst after graduating to his Job location in…read moreNewton and this location was perfectly located. We had to keep his stuff in storage for 3 months. The facility is outside of the City limits and easy to get to. Its a very quiet location and very large in size. Cost was reasonable, and much cheaper than the city competition. Has plenty of carts to move your stuff into an elevator. Has great pull-in garage area for unloading. Staff was very friendly and all transaction management is web based. A1 in my book.

W just moved in to are unit this morning and had to write a review since the experience surpassed…read moremy expectations. The Assistant Manager, is incredibly helpful, and this facility is transparent, honest, clean, and friendly overall. Also, you can rent UHaul trucks and vans at the facility, which makes it very convenient. I'd highly recommend this spot for a well run and professional storage facility.

I absolutely love Value Store It in Worcester,Ma. The 2 gentlemen that run this business,Eric and…read moreShaun,are so polite and professional. This storage facility is clean,in a great location and very reasonably priced. I will recommend this location. Sincerely,Kim & Rob

I went into the office to ask a question but Jen is very rude and condescending, Jen acts like she…read moredoesn't want to do her job.

From the owner: Looking for secure self storage in Northborough? Storage Rentals of America offers clean, climate…read morecontrolled storage units with flexible month to month leases, ideal for moving, business storage, or military storage. Our facility, conveniently located near Downtown Northborough, Shrewsbury Center, and Westborough Center, features enhanced security measures for peace of mind. On-site moving and packing supplies make the storage process easier and more efficient. Our friendly customer service team is available 7 days a week to help you choose the right unit. Reserve online, by phone, or in person today!

I picked this place because they didn't have a lot of reviews talking about raising rates once you…read morewere moved in. They have now done that to me on the second month: from 100 a month to 170. Avoid avoid avoid.

Wasn't even in the unit a month when they jacked up the rent more than 20%. No explanation. They…read morecan't even replace a rubber key pad cover which you can't read . The placement of the bollards (key pad protection) was not though out for ease of use either, you pretty much have to exit your vehicle to punch in your entry and exit code. I know......small potatoes but for $221.00 a month you would think they could provide a little more!

Our truck broke down and we needed a truck and tow bar quickly to get it home and we found this u…read morehaul place and reserved one for the next day. Their customer service was great and Miss Milli at the desk was amazing and helped us through the process and we got our baby home the next evening. She was quick and efficient and so friendly. If we are ever in need of a rental again I will definitely be going to them.

If I could leave zero stars I would. The manager at this place is awful! I made a reservation and…read moreupon arrival I was very rudely told my drivers license was fake and that they would not rent me a van. My license was issued in 2018 and does not expire until next year. I had to call the Worcester police station, have an officer show up and confirm my license was valid before they would rent to me. Over an hour of my time wasted. Throughout this whole process I tried my best to stay level headed, never even raising my voice. However the manager was rude, dismissive, and has no business working in customer service. After the the officer confirmed my license was real and simply an older version, she didn't even apologize. She doubled down by taking a photo of me and my id on her personal cell phone and insisting she did that with every customer. Uhaul corporate if you actually read these reviews, it's time to trim the FAT. This woman is costing your business money.

Haha! I was so confused trying to find this place but realized its not a Uhaul store or storage…read morelocation, but a Sunoco station that also has Uhaul renting capabilities! I had to really drive by, stop and look to find the rentable orange dollys and other Uhaul equipment stacked outside the tiny convenience store door to realize this was actually the place.They have SOME of the boxes and packing supplies you can buy from UHAUL, but they do have all the sizes. The gas station seems to be managed by only one employee at a time. Meanting when the attendant had to stop and service the gas station customers in the middle of me trying to rent a van, I was only mildly annoyed. Hey there's only one guy to complain to as well! At first my card ( for no explainable reason at all) was getting declined when trying to rent a 26-foot van. we repeated the rental application process 3 different times before I gave up and was going to go yell at my bank. I was almost at my car when he came out and got me and said I could pay cash, his manager said so. Yay! I used the ATM and gave him cash and they still took the card number down for damages etc. But in no time I was up and out in my van! Even though i wanted to return it at the same location, my situation changed and I had to return it elsewhere and later in the day. I expected to have to pay for an additional day but to my surprise it was all set! I could tell they really appreciated the business.

It's a 1 man shop at a Gas Station/Store with U-Haul rental location. I recommend you do your…read morereservation on-line before you go to this store. During my visit, I was informed numerous times how this was an inconvenience for him that he had to put in my reservation. Overall, I had a ok experience, but the employee/owner ?? can easily rub people the wrong way with his boorish attitude to customer service.