The facility and General Manager William Tin, exceeded my expectations. I signed up online, and was…read moremoving items in shortly afterward. William gave us the tour and operational instructions, as well as gave us the option to choose another unit and personal access codes to the facility rather than those the system generated. Thank you!!

This is a very nice facility, very friendly staff and always helpful. The place is clean and access…read moreis very easy. I would definitely recommend this place to anyone looking for a good place to store their belongings.

I don't usually write reviews. but I felt that the great experience that I had at 10x Self Storage…read moredeserved my taking the time to write this one. I had looked at several other storage facilities in the area when I was selling my house and moving into an apartment and needed to store some of my stuff. 10x Self Storage beat all of the rest that I looked at. The manager that I first met with was excellent and and explained the whole process to me who hadn't rented a unit previously. The facility is easily accessible and conveniently situated with lots of parking. It is climate controlled and the inside access is great as opposed to other facilities which only had access from the outdoors and were not climate controlled. The building is kept very clean which I appreciated.

I had a great experience at 10x - their facilities are top notch, and they run an honest business…read more The facility I used (Pullman Street in Worcester) was staffed regularly, always spotlessly clean, climate controlled, and the staff was always responsive with questions. Previously, I was at a competitor. I had a small 5x10 unit, outdoor access, not climate controlled, and part-time attendant. I went there because it was close, and they had a "first month free" offer. I never actually got that free month, and they raised my rates twice in a six month period by a large amount. At first, it was $85/month, then two months in it was raised to $133/mo; then I got a notice in November that it would be raised to $180/mo right before Christmas. I decided it was time to move out and find some place better. I got a unit at 10x Self Storage on Pullman Street. The unit was 10x10 (actually a little bigger), indoor, and climate controlled. At $175/mo, it was a tad cheaper than my previous unit with way more benefits. They offered 50% off for the first three months, and actually stuck by the offer (unlike the previous place that never gave me the promised free month). I used the 10x10 for a year, then downsized to a smaller 5x5 unit at $59/mo before moving out (I no longer needed extra storage). I really appreciate a company that doesn't bait-and-switch, and that doesn't get you into a unit only to jack your rates up. I found 10x to be an honest business, top quality, and a pleasure to do business with. I recommend them, and would also use their facilities again.

Great clean affordable storage…read more The woman there is so pleasant and helpful. She let us go in and check out some of the units. They are clean and dry. We got the first month free and then put the monthly charge on our credit card. The price for this was the best compared to others we called about. We got a code for the gate and could come and go fairly easy. They do lock it for the night for security reasons. This location is right next to North End Treats and the pool store. There is another location closer to the mall but we didn't go there to compare since we were so pleased at this place. I would highly recommend this spot. We also go a POD which was great since it came to the house and was taken away. However, you can't go in and out to get things like you can with the storage unit. Both have pros and cons.

My husband and I moved from Ma to Wa about 1 year ago and i just wanted everyone to know about…read morekathy at the framingham store; she is great in everything she does, she goes above and beyond to help us in various times. She is very professional, her tone of voice is wonderful her atittude is always positive! Kathy, juliano and I wanted to thank you for your services!!

I've rented storage in the past where I felt like other renters or zombies were going to come…read morearound the corner and attack me. This place is very safe and secure. This was the easiest storage rental I've had. Having moved around a lot in the past and now having to manage storing a bunch of stuff for an estate, I was happy to get set up with a unit here. Marcy was very easy-going and friendly and walked me through everything. It all made sense and it was nice to get a discount on a couple of months rent with a deal they had. The only negative is sometimes you have to go looking for one of the carts they offer. That's not a ding on them, though. Some people just hoard the carts to load things up on and never put them back in the place they got them from. Just like people who end their sentences with prepositions, you have to tolerate people being people sometimes.

This location gave me a lot of grief. Twice they stopped my autopay and tried to charge me fees…read more Now, with my unit closed I find they are still charging me. How many times do I need to call to get these payments right? Try another storage location.

Absolute scumbags. They have a nice facility but raise your storage unit's price every 3 months…read more The moron in the office told me: "they need to make money". A joke. Go to North Framingam or Marlborough for half the price and less BS. My lowest rating ever.

We have two units rented at Extra Space Storage in Sudbury and it's a great facility with easy…read moreaccess via the drive through unloading/loading area.

John, the Southboro Public Storage Manager, was extremely helpful and knowledgeable. He explained…read moreeverything very well and showed us various options. He left no stone unturned and we rented a unit at the time of our visit.

Scott the head honcho is a great guy! He is kind, generous and real. They offer the first two…read moremonths at half price, which is great and a helpful incentive. The storage units are all inside, meaning you don't access the units until you have access to the inside building. Which can be a problem on some level because you are limited to accessing your storage by their set business hours. So evening hours to access storage is off limits, as is early weekend mornings. ( other storage facilities allow access during off hours via an access code) That's why I gave it a 4 Star. Other than that, the building is very clean, air tight, organized, pleasant, safe and a top notch place to store your stuff. One other down side is that it's pricey, but you pay more for what you get as they say!

The facility is very clean, the people on site are very nice, but beware of price increases if you…read morewill be using a unit more than 6 months. We had a unit for three years. in that time the price increased 100%. The first increase was within the first 6 months, and the rate was increased twice in a 12 month period. Obviously corporate decisions and not of the local crew. They could increase your rent every month, just be aware.

The process to find and secure a storage unit is not an enjoyable one when you have to move twice…read more Ive been corresponding with David (manager) for weeks to ensure that we selected the right size unit for our needs and that it was available. His patience, expertise and exceptional service did not go unnoticed. We signed for our unit yesterday and had the pleasure of working with Rob, who was also fantastic. I would highly recommend this facility to anyone searching for storage. My experience has been great.