The facility and General Manager William Tin, exceeded my expectations. I signed up online, and was…read moremoving items in shortly afterward. William gave us the tour and operational instructions, as well as gave us the option to choose another unit and personal access codes to the facility rather than those the system generated. Thank you!!

This is a very nice facility, very friendly staff and always helpful. The place is clean and access…read moreis very easy. I would definitely recommend this place to anyone looking for a good place to store their belongings.

We had two gentleman ( both named Sean/Shawn ) who came as scheduled and very efficiently removed…read moreheavy items and an array of junk in 1 1/2 hours. They were both very professional and super friendly. I would highly recommend them and utilize their services again. They made sure nothing was damaged while removing the items and there were no surprise charges or anything like that. Call them - you will not be disappointed!

Rarely do I write reviews on businesses but in this case I feel one needs to be written. Having…read morehired movers many times never have I encountered a company to cancel with such short notice. Apparently this location is under new ownership. We booked more than a month out and had someone call and text to confirm 2 or 3 times only to have them cancel the day before our move. We ended up having a very challenging move as a result and had to scramble for movers and pay double. If you want to have a reliable moving company I would look elsewhere. As an update the owner canceled his $200 consolation payment due to this bad review. We were out more than $1500 due to the company and their late cancellation.

They don't take enough items for recycling even if it is one of the numbers accepted.. they will…read moreleave stuff in the bucket. And they are one of the most expensive in town.

Great local business that has amazing service! Highly recommend.read more

I have used Good as Gone many times over the years with Glenn and now Kevin. I found them to be…read morevery dependable, hassle free and fair priced. I would not consider calling anyone else for junk removal. J. Intinarelli

All went well until it came time to pay and the amount owed was $75 more than the maximum quoted…read more None of the reasons given were legitimate. After a lengthy, unprofessional conversation with Tyler, he finally agreed to a refund of $75. However the distribution of the refund was not correct. There was a 2nd person who had junk removed. Based on the quote, he should have received $25 back and myself $50. He refused. I only received $25. After a week of not seeing my $25 return I contacted them. They sent me receipts of the original charge and the credit. They were not mine. Tyler claimed he didn't know how this happened as he submitted the credit to my original payment method. Obviously not the case. I would not recommend them, but if you choose to use them, confirm the quote and communication between the office and pickup crew.

New ownership husband and wife, super hard working, super friendly. Many upgrades, can use credit…read morecards, computerized receipts. My down comforter came back in plastic zipper bag, like it was brand new!! Their wash and fold service is so reasonable. We love this business, highest recommendation!!

There is a new owner and he works very hard to keep the facilities spotlessly clean and the…read moremachines running. The cost for washing and drying are very reasonable. Plus free WIFI makes the time pass more quickly.

Nowhere else to go around here and always an adventure. There 2 for 2 in my book. Five stars!read more

We went here to toss 80 pounds of trash. It was such a straight forward experience and it cost us…read more$12. Very very reasonable. Meanwhile the woman over at the city Residential Drop Off center was awful. Mean and unhelpful. The folks here were fantastic. My advice is come directly here.

We hired Ed's team to remove and help clean out tems from a storage unit. Great communications…read moreduring the week regarding when they would show up to meet us at the cube. They were on time, and all went smoothly. Very friendly team. We recommend them, and would use them again.

I got there right before they close and they were nice to give me a hand with everythingread more

I weigh all my nonferrous metal on an old school medical scale. It is extremely accurate. I call…read moreahead for pricing every time I do a drop off. Scrap it is usually the highest phone quote. I weighed my 5 gallon bucket empty. It weighs 2 lbs. I added 25.5 lbs. of copper. I have over 500 lbs in stock but I was checking the companies integrity. So, I brought my 27.5 lb bucket in to cash it along with some brass, wire, aluminum ect ect....everything weighed on my medical scale. I was paid for the correct weight on my aluminum only. They compensated on my copper,brass and wire all exactly 3 lbs light. So instead of getting $3.06 per pound it worked out to around $2.60. It was below the lowest of 5 scrap yards that I called on that day. I am very disappointed with Scrap It of Worcester. I'll test them again sometime, but I will have my ducks in a row to pursue legal action if they pull that crap on me again. It's hard work and very unfair for the business to short change their customers. End of tune. Thanks for reading