Brittany did a great job helping me set up a storage unit. She is professional and knowledgeable…read more The facility is clean and well kept. Highly recommend.

Brittany is so professional and nice and accommodating. I came in to rent a storage unit and had…read moreno idea what size I would need, and she was nice enough to walk me to the units that she thought I would need. I hope this won't be a long rental for me, but if I ever need to rent again or know someone who needs to rent a storage unit, I will definitely refer them to CubeSmart in Franklin.

I picked this place because they didn't have a lot of reviews talking about raising rates once you…read morewere moved in. They have now done that to me on the second month: from 100 a month to 170. Avoid avoid avoid.

Wasn't even in the unit a month when they jacked up the rent more than 20%. No explanation. They…read morecan't even replace a rubber key pad cover which you can't read . The placement of the bollards (key pad protection) was not though out for ease of use either, you pretty much have to exit your vehicle to punch in your entry and exit code. I know......small potatoes but for $221.00 a month you would think they could provide a little more!

Leased an outdoor unit for 10 months. Came back to find about 10-20% of my furniture had water…read moredamage due to the unit clearly leaking - there was water stains on the floor, too. They said I had to work directly with the insurance company and wouldn't let me leave the damage merchandise there unless I was willing to continue to pay the $236/mo. No thanks.

Had some stuff here for over a year. Good prices, safe ans clean. Only complaint is the hours. I…read morewish they had been open more. I love Bob that works in the front office, he reminds me of my grandfather.

Absolute scumbags. They have a nice facility but raise your storage unit's price every 3 months…read more The moron in the office told me: "they need to make money". A joke. Go to North Framingam or Marlborough for half the price and less BS. My lowest rating ever.

We have two units rented at Extra Space Storage in Sudbury and it's a great facility with easy…read moreaccess via the drive through unloading/loading area.

Scott the head honcho is a great guy! He is kind, generous and real. They offer the first two…read moremonths at half price, which is great and a helpful incentive. The storage units are all inside, meaning you don't access the units until you have access to the inside building. Which can be a problem on some level because you are limited to accessing your storage by their set business hours. So evening hours to access storage is off limits, as is early weekend mornings. ( other storage facilities allow access during off hours via an access code) That's why I gave it a 4 Star. Other than that, the building is very clean, air tight, organized, pleasant, safe and a top notch place to store your stuff. One other down side is that it's pricey, but you pay more for what you get as they say!

The facility is very clean, the people on site are very nice, but beware of price increases if you…read morewill be using a unit more than 6 months. We had a unit for three years. in that time the price increased 100%. The first increase was within the first 6 months, and the rate was increased twice in a 12 month period. Obviously corporate decisions and not of the local crew. They could increase your rent every month, just be aware.

The storage facility fits all my needs. Easy, convenient, clean and the owners responded…read moreimmediately when I needed a unit on short notice!

Great family owned business. Easy access and office staff are all very nice. I reserved 2 storage…read moreunits, but I ended up using only one. Alex refunded the payment for the second unit right away. I definitely recommend them to my friends and family.

Great clean affordable storage…read more The woman there is so pleasant and helpful. She let us go in and check out some of the units. They are clean and dry. We got the first month free and then put the monthly charge on our credit card. The price for this was the best compared to others we called about. We got a code for the gate and could come and go fairly easy. They do lock it for the night for security reasons. This location is right next to North End Treats and the pool store. There is another location closer to the mall but we didn't go there to compare since we were so pleased at this place. I would highly recommend this spot. We also go a POD which was great since it came to the house and was taken away. However, you can't go in and out to get things like you can with the storage unit. Both have pros and cons.

My husband and I moved from Ma to Wa about 1 year ago and i just wanted everyone to know about…read morekathy at the framingham store; she is great in everything she does, she goes above and beyond to help us in various times. She is very professional, her tone of voice is wonderful her atittude is always positive! Kathy, juliano and I wanted to thank you for your services!!

Not a great experience at all. Original sign on rate was $132 for a 10x10. By time I had to move…read moreout (unreasonable monthly rate and lack of insurance coverage solutions) almost 2 years later, the monthly price was $270. I had insurance the entire time, yet when I sent photos regarding the mice infestation in my unit which ended up ruining my couch, rugs, and other property - I was left on read and messages were deleted from my account. I ended up having to throw away about 70% of my belongings due to mice chewing through, mice pee and fecal matter. Not to mention the camp of homeless people who live at the back of the property right on the other side of the fence. DO NOT RECOMMEND.

What a disgrace of a company. I had so much of my furnishings and clothing ruined from water…read moredamage from their roof. I left many messages for the manager to call me, nothing. You can't ever get a real person on the phone. I lost thousands in furnishings and clothing from this crap company. This company sucked in every way. Complaint to the better business bureau