I use Charlestown Self Storage for personal storage, I know they have corporate clients as well…read more They offer the ability to reserve a unit on-line which is super convenient but I went to the facility personally because I wanted to see the space before I signed up. I give them 5 stars for their customer service, convenience, ample parking, reasonable rates and state of the art security (They not only have key card security and cameras they also have on site security overnight)

gave them 4 stars for a move at the end of last month. Clean…read moreDry Good customer service reasonable rates on site security overnight everything you would want in a move.

I had a great experience with Yellowbrick, and I can't emphasize it more. I've kept my things in…read morestorage places outside of Boston for years now, but this past time I wanted something closer to the city, and I was only renting out for a month. They gave me a pretty good deal, if you're a student ask about special rates, and it was about the same rate as I had been paying. Another plus is that they'll let you use your own lock, which I've found to be rare in storage units, and the facilty is very clean, and I found it to be pretty well lit for a storage unit. Yellowbrick is in a narrow alley, and has multiple levels, however that wasn't too big of a hassle. The staff was always super friendly, especially Trevor, who ended up helping us back out of the ally in a big truck and stopped traffic for us too. If you do have a bigger vehicle definitely be aware that there could be some problems. When I was moving out of the storage unit I used their new delivery service. It was $90 but I found it to be worth every penny. They delivered to me on Labor Day, and generally seemed to be working that entire weekend and really flexible. The guys were very friendly, on time, and incredibly helpful. They were so wonderful, especially as I was all by myself trying to move a carload of stuff. If you're looking for storage near Boston, I would say this is a great bet.

This place is great…read more The place is clean, the prices are great, and the guys I dealt with (Tom and Fred) were very nice. I've read the negative reviews, and they are unjustified. I went there on a hot day and the inside was nice and cool. Is the entrance spacious? No, but that didn't stop me from comfortably driving a 10' U-Haul truck right up to the door. And when I had to back out, Tom was great about directing me and stopping the traffic on Harvard Ave. As for the hours, they are clearly stated on the company's website. If you are literate enough to write a review here, then you should have no problem reading the clearly printed hours on the website. Is this place ultra-modern? No. Are the insides of the storage bins well-lit? No. But neither of those things is incredibly important (unless you're planning on illegally living in the storage unit). I've stored stuff at other places such as Brighton Storage and the storage wasn't well-lit there either. I'm not so crazy about the paint flaking off the brick walls, but honestly, there is absolutely no need for there to be paint on the walls. It doesn't protect things any better (although, again, for those planning on illegally trying to live in a storage unit, it might make you feel more at home). The other thing is that after you finish dropping off your stuff, you can go to S&I (probably the greatest Thai restaurant in Boston) on Brighton Ave. and stuff yourself. And then you can grab some brews at the liquor store on the corner. I don't know who the owner is, but as far as I'm concerned, Tom should be getting paid more. That guy turned an incredibly hectic and stress-filled day into something a lot less so. Great job!

Recommended by my mover. Clean facility and units, good access for loading/unloading. While this…read morelocation's office is closed on Saturdays, the manager very kindly met me so that I could open an account without having to take time off of work. Pricing was just as good as other storage facilities, without all of the fake extras. (i.e., you don't have to buy their lock or their insurance)

- Exceptional, friendly customer service - Always clean &…read morewell-secured - Very reasonable prices - 5am-11pm access You couldn't ask for a better place to store your stuff whether it's for personal or business use! For Bostonians, I even think it's worth the drive to either Medford or Charlestown. I have a unit in Medford, but I actually toured the Charlestown location first when I was searching for a storage place about a year ago.

Binding Moving & Storage is a great resource for people moving locally or out of the area. On one…read moreof my recent moves, they tackled a difficult 2-move process, in the rain and down a very steep drive--- all with a smile, professionalism and efficiency. I would recommend them again and appreciate all the efforts they made to exceed our expectations ! Excellent Value for the price I paid ! Highly recommend them !!

Used them twice and both times the experience was perfection because:…read more - on time - courteous and professional - very careful with our belongings - a very fair price for the move. You can't miss with Bunker Hill

I hired Bunker Hill moving company for my recent move. I have to say they were excellent. Starting…read morewith the office staff scheduling and pricing the move to the day of the move, they were the most professional and hardworking. They worked so hard the day of the move and everything went smoothly. I highly recommend this moving company.

I thought I remembered hiring Michael's for our last move 16 years ago, and for a workplace move…read moretoo. So I called again! As expected, they were easy to work with, pleasant all around from the texts to the phone to the muscle! Three nice guys showed up. We weren't even done packing yet, which they took in stride, and helped us wrap, box and tape like champs. They even had to take some big items out the back way and hoist them over the 2nd floor railing! In the new place, they positioned our rugs, and our sofa and desks, even assembled our Sleep Number bed and adjusted the setting. They are VERY experienced in all things! And only one item broke, and it was too easy to break, and will be good as new with some Crazy Glue. I hope we don't have to move again anytime soon (knock wood!) but if we do, I know who to call!

We used Michael's Movers for a cross country move from MA to California after we were recommended…read moreby several friends, one of which has used the company 3 separate times to move. We had high hopes, but unfortunately, were blatantly lied to and this is honestly the worst professional experience I've ever had in my 30 years. The sales person that we spoke to named Cliff told us that the move would take up to 14 business days (which is 3 weeks), which was unfortunately too long for us as my husband works from home and we needed to be out of our place by the 30th which would potentially put us sleeping on the floor for 2+ weeks. So we told him that we weren't able to do it and instead we rented a U-Haul and planned to do the move ourselves. He then called us a couple days later saying that he talked with Michael and said he "worked something out" and that we SO LUCKY because their 2 18 wheeler trucks needed to be back by the 14th for a big move, so our things would HAVE to be delivered by October 5th. I have this in writing as well that our things would arrive by October 5. The day of the move comes around and they make a sign of contract that says our things could be delivered in up to 21 business days, which is a whole month. This was never an agreed upon or discussed and made us very nervous. And as it turns out Cliff LIED, and made up the entire elaborate story that he told us that the trucks had to be back by a certain date in order to get our sale. I guess the jokes on us, because we put our faith in Cliff when we shouldn't have. Our things didn't even get loaded on the truck until October 5, and we waited an extra 1.5 weeks for our things. It's not about how long the movers took if 14 business days was what was agreed upon, it's the fact that we were lied to about how quickly they could get it to us in order to get our money and that we would have never have gone through with this if he hadn't lied; we were fully prepared to move ourselves and had a uhaul already rented. The amount of stress that this company caused us is not worth it, I would not recommend them to anyone, and they also mislabeled our boxes and didn't label several boxes. Even the movers that came to unload the truck when it finally arrived in California told us that we should file a complaint about the mistakes that were made in Boston. Shame on this company for feeding lies to get people's money, they truly don't care about people. When I tried to discuss it with Cliff to ask what happened to the plan, he immediately shut me down and ended the conversation. I reached out to info@michelsmovers.com for support and more information about where our stuff was, and I sent along screenshots of the dates that were discussed, and we NEVER EVEN HEARD BACK. They truly don't care about their customers who pay them $7000. I have posted my story to all my social medias and told the people that recommended us who will never use Michels movers again and will stop recommending them. Super unfortunate

This could be the worst run business I have ever seen. I had a storage unit here for about 9…read moremonths and I could not say one good thing about the place except for the fact that it was cheap. Trust me, I understand why it is cheap. Normally I would say that it is just a storage unit, so how could it vary much from others...but I was completely wrong. FIRST OFF, their hours are ridiculous. They are "convenient" for the people who work there and not the people who have units there. They close at "4:45pm" on weekdays. Like seriously, who closes at the that time? Not 6, not 5, but quarter to 5. Like a normal person, I mostly do not get out of work until 5. So them closing at 4:45 makes it convenient for NOBODY to grab stuff from their storage unit, but only makes it convenient for the people who work there to avoid rush hour traffic. SECOND, the people who work there are rude. Maria, I think is her name, acts as if you are doing her a favor by being a customer there. "I am sorry, am I not paying you for my storage unit?" One time I really had to grab something from my storage unit and they closed the gates at about 4:35. I had to drive around to the main office and when I walked in, she was standing there as if she was looking at the clock ready to lock the door and get out of there. I asked her to please open the gate so I could access my unit and she said something like "well you better hurry up." What ever happened to the days of accommodating the customer? THANKS FOR BEING SO ACCOMMODATING. I had to rush up to my unit and make sure I was out promptly before 4:45 so she could leave. What a joke. The opposite of customer service. I am in sales and I pride myself on customer service and there is nothing that aggravates me more than bad service. This was beyond bad service. THIRD, they are so cheap. One would ask "It is a storage unit... how could all of this be true for such a simple business?" Oh it is. They put no money back into their facilities, making it inconvenient for customers. The freight elevator is always broken and they never fix it. You can tell the locks on the elevators are all cheap "makeshift" locks that break, and makes it so the elevator won't work. When you enter the house that the second level units are in you have to open a garage door to get in. The thing is SO loud. Put some WD40 on it. THEN, the lights in the facility are on a timer. When I originally first got my unit, it was a 30 minute timer and almost every time I got left upstairs in my unit when the light went out. So frustrating. THEN, THEY HAD THE NERVE TO TAKE OUT THE 30 MINUTE TIMERS AND INSTALL 15 MINUTE ONES, JUST TO SAVE $$$$ ON ELECTRICITY. ARE YOU KIDDING ME!!! From there on out I should have turned the dial to the full 15 minutes before I left, just to run up their electric bill. So cheap. There is also no heat or AC in the building. I mean AC, I get it, but no heat in the winter gets brutal. Put some money into the place. There was one worker there, I forget his name, but he was a very nice man. I could tell they did not treat him right, but he was a hard worker. He opened the gates for people and fixed things when they were broken. He should be praised. He was always very accommodating to me and I thank him for that. A few more things - they are are open for 4 hours and 45 minutes on Sunday. What kind of business hours are those? I mean, really? At least give me 6 hours. Also, every time you open the door to your unit, you literally have to wear ear plugs because the sound the door makes when you open and close it is so loud, it literally frightens you. As for McCarthy self storage, get ready to be inconvenienced and appalled at the level of service every time you enter the premises... that is if you can make it there during their business hours. TERRIBLE. TAKE A CLASS ON SERVICE.

I was nearly scared off using this place because of the 1-star excoriation it received from the…read moreother Yelper who's reviewed this place. However, the price and location were right, so I decided to try it anyway. After all, I could always leave if I hated it. I'm glad I did. McCarthy Self Service Storage is a decent and competitively-priced storage facility. While it shows signs of use, I find it as clean as most storage facilities I've used. Maria was working when I visited, and while she is no shrinking violet, she was pleasant and helpful. The second floor units are accessed by a flight of stairs, but your cargo can ride in the freight elevator if it's too much to carry. This feature was nice when I was there: I could load a significant portion of my truck into the freight elevator, close it up, send it upstairs, and then unload it, rather than making many trips up and down. The entrance to the elevator is outside, so you can pull your car or truck right up to it. The only thing that would make it better is some flatbed dollies and handtrucks for rolling the stuff to and from the unit, but oh well. Of course, the Achilles' Heel of this design is that only 1 person can use the fright elevator at any time, so if there had been another customer using it ahead of me, I would have had to wait, or carried my stuff up the stairs. The freight elevator has some peculiarities that Maria showed me; after following her instructions, it worked fine for me. Chris A. is correct when he states that the hours at McCarthy's are much more limited than at most storage facilities; I guess this is something you just accept or don't; there are plenty of other places that have automated code-activated gates, etc. so that you can access them on a more liberal schedule; they also cost more. He is also correct that the non-climate controlled interior reflects the comfort of the ambient temperature; again this is a take-it-or-leave-it proposition based on your needs and wants vs. willingness to pay. I had to reset the timer on the lights once during my visit; unless you are spending an oddly large amount of time in your unit, this should not be a major issue. Conclusion: McCarthy is a decent storage option for a person whose needs are compatible with what they offer.

Staff is very friendly and helpful. Prices are great and location is convenient to the Overlook…read moreRidge apartment complex. We looked at a few options in the area and after comparing prices and space, Wayside was our choice. The facility is very clean.

Great location. Very reasonable prices. Clean, safe, heated. Very handsome, helpful, & personable…read morestaff! Flexible hours are: Mon. - Fri. 9:00 AM to 6:00 PM, Sat., 8:00 AM to 5:00 PM, Sun., 10:00 AM to 4:00 PM. Only closed on the major holidays.