Customer Service was excellent! Eric was great! Extremely professional, well informed and made me…read morefeel very welcome!!

Save yourself the headache and stay away its SOOO hard to get in touch with someone that works…read morethere they NEVER answer the phone NEVER call back every time I stop by the office NOONE IS THERE during business hours this place is an absolute shit show!

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

Make sure you get a receipt when you move out or you'll be billed for months with an empty unitread more

Had a great experience with them. Stephanie and Michelle were great customer service folks and…read morevery helpful.

This is my second time using Mozart Moving and both times have been truly excellent! By far my…read morefavorite moving company, they are super communicative and professional, and the move was extremely quick and smooth. I really highly recommend them!

I had a super smooth, easy experience with my move today! Stephen and Tony were on time, friendly,…read moreand worked really efficiently. They were like a well-oiled machine! The 5% discount for paying with cash was awesome. I would definitely use Mozart again!

Great temporary storage for living room furniture. Inexpensive, clean unit with no leaks, and easy…read moreaccess outside their business hours. More convenient location and cheaper than Waltham storage that got bought out by corporation and prices were hiked. The staff are EXTREMELY helpful, courteous and professional.

I have had some pretty poor interactions with uhaul throughout the years... I have never had a bad…read moreexperience at this location. Great manager and the people at the counter seem to interact with customers as they are treated. If you treat them with respect, they'll do the same. Even when I've seen some pretty obnoxious people , they keep it professional, but a little kindness and respect go a long way with them. Recently my so forgot her code to self storage right as they were closing up so I ran over and they were happy to help. Honestly can't say enough great things about this place.

I found renting a U-Haul truck at U-Haul Moving & Storage of Malden Center to be incredibly easy,…read moreefficient, and stress-free. Moving can be overwhelming, but renting from this location was a breeze and made my entire moving experience seamless. After arriving in Boston, we were pleased to find our truck ready to go, and the staff member who assisted us was knowledgeable, professional, and took the time to answer all of our questions. The pickup process was quick, straightforward, and exceeded our expectations. I would absolutely rent from this location again and highly recommend it to anyone looking for a smooth and hassle-free rental experience.

Price is too high for this unit to be involving homeless people, bugs and roaches that have…read moreprobably have eggs. On top of that I also saw a pigeon inside (weird) lol I will change my review when they eliminate all pests and bugs and homeless people that bring food inside

12.13.25 Approx. 330pm…read more Where do I even begin??? This storage facility was awesome back when it was Medford storage. The workers then were amazing. And they actually cared! Now that it's EXTRA SPACE STORAGE, the workers are completely incompetent. First off, the whole place was cold. The heat wasn't on at all. And had a very strong smell of weed lingering around. Zero ventilation! Second off, we were offloading a very heavy tool box in a box truck. There are 3 regular bays for smaller loads for SUVs or cars. There are 2 additional bay doors for trucks as the loading dock is higher. When we arrived the loading dock we needed was being utilized by a SUV, NOT a truck. I went inside and asked the workers if it was one of their employees, they said no it wasn't. I said ok cool no problem, we will just patiently wait for it to free up. The people who owned this SUV weren't there actively unloading or loading their vehicle. They used it as a parking spot for the next 1.5 hours as we sat there and waited like idiots. The workers knew which section their unit was located in as they can see from the CCTV. Did the workers take a walk to find the owners of the said SUV to have them move their car? NOPE. They sat there and did absolutely nothing. They didn't help aid the situation of common storage etiquette. If you aren't actively using the bay doors, don't use it as a parking space. Kindly move your vehicle until you need it again. Especially if the bay door is meant for a TRUCK! It's just common courtesy. Third off, when this big heavy tool box came crashing down it made a loud boom, not one person came running over to check on us to see if we were ok or needed help. I get that it's a self storage facility but we could have gotten hurt not having the proper loading dock accessible. Fourth off, the new parking lot layout is just dumb. Random islands in the middle make it hard to get a truck in there. Like, why?! Fifth off, the far left dock where we were at, the door kept malfunctioning! We were actively offloading it kept shutting down on us about every 2-3 minutes!! Which is a huge safety issue!! Somebody should call OSHA as I'm sure that's a violation! When we first moved in we were given a set of rules and policies. Basic storage facility etiquette. Why can't people follow these same policies? Do people not have brains nowadays?!

I go here for work sometimes. Debby is super nice/accommodating. Carts are always readily available…read morefor use even when its really busy. Able to get in and out quick very clean good temp control.