I have only used a storage facility a few times, usually around house moves or during college when…read moreI down sized to a dorm but it's always been a hassle in the past. you get a quote online and when you show up there's extra fees and one time account charges.... BUT that was not the case at Pride storage 2 centre st Wakefield. I booked a reservation at 430pm Saturday of Memorial Day weekend and shortly after I was being shown the grounds by a wonder man named Bob This facility is 81 units and they are all easily accessible. the units look brand new, no smell, we'll light and the price I was quoted is it NO adding fees or admin charges. also the cost for a 10x20 unit was basically the same as the competitors are charging for 10x10 unit on the fourth floor It's great value for my money and it was an easy transaction I would highly advise using this place for storage in the future Thanks

From the owner: Indoor self storage Squeaky clean Best price value and no…read more administrative fees Climate control Key pad entry Security cameras

Customer Service was excellent! Eric was great! Extremely professional, well informed and made me…read morefeel very welcome!!

Save yourself the headache and stay away its SOOO hard to get in touch with someone that works…read morethere they NEVER answer the phone NEVER call back every time I stop by the office NOONE IS THERE during business hours this place is an absolute shit show!

They just did a great job moving me on a very rainy day. I moved my furniture from storage to a…read moresecond floor in the pouring rain.

Hard working no nonsense guys. Pricey but worth it. Not the friendliest crew but would definitely…read morehire again.

Had a great experience with them. Stephanie and Michelle were great customer service folks and…read morevery helpful.

Amazing facility, Stephanie is wonderfully helpful and attentive to your needs and questions. The…read moreunits are clean and very accessible, my only worry is the dollies are almost always missing! They find a way back eventually but can be stressful when you have heavy things.

Mozart Movers were top-notch! I initially did some moving…read morecompanies comparisons, and ultimately decided on Mozart as the background office staff was informative, courteous, professional and timely, and they answered all of my questions, that is a feat in itself. The movers made contact when they were en route to my location, and showed up on time. All three of the movers introduced themselves, and post my tour of what they needed to move, they went to work. Our move was sizeable 3bd apt in a house to a 2bd smaller townhouse. They disassembled, reassembled, and arranged furniture in the most effective configuration. They were real people who truly cared about the job they did. They also understood how stressful moving is. My move took 6 hours and they were moving the entire time. Nothing broken and they were a super effective team. (hopefully no time soon...the process of moving bites) If I ever need movers again Mozart Movers are going to be my choice. Thanks Dan ,Evan , and Tony, and Elisa

I had a super smooth, easy experience with my move today! Stephen and Tony were on time, friendly,…read moreand worked really efficiently. They were like a well-oiled machine! The 5% discount for paying with cash was awesome. I would definitely use Mozart again!

I have had some pretty poor interactions with uhaul throughout the years... I have never had a bad…read moreexperience at this location. Great manager and the people at the counter seem to interact with customers as they are treated. If you treat them with respect, they'll do the same. Even when I've seen some pretty obnoxious people , they keep it professional, but a little kindness and respect go a long way with them. Recently my so forgot her code to self storage right as they were closing up so I ran over and they were happy to help. Honestly can't say enough great things about this place.

With one phone call the workers were able to direct me to the right u-haul location to be able to…read morefit my needs. They spent 5+ minutes on the phone with me answering all my questions and helped me out with last minute needs. very appreciative !

Price is too high for this unit to be involving homeless people, bugs and roaches that have…read moreprobably have eggs. On top of that I also saw a pigeon inside (weird) lol I will change my review when they eliminate all pests and bugs and homeless people that bring food inside

(seems to be under New Management and it SHOWS!)…read more UHAUL THANK YOU LETTER AUG 3, 2024 To Whom it May Concern, I had a wonderful experience using U-Haul to help my son relocate from Mass., to SC. On our first visit to the Malden U-Haul 420 eastern Ave branch, Monica looked up our information in the computer and explained the various pod options and time commitments along with specialty boxes for TVs and glassware which we ended up buying at a later visit. (By the way, her recommendation for sizing on that TV box was a perfect fit!). She also told us about the Free Used boxes that other customers had returned that helped save us money! If we had any last-minute changes, she assured us that if we needed a second box, that they would have another one set up next to our 1st box on moving day! This was very reassuring --- fortunately we were able to fully pack just one box. Andrew, the store manager, was also very friendly, and helpful. Every time he stopped by to check in on us during our various visits to make sure we were getting everything we needed. On another day, we were also helped by Shaheed, to get an upgrade from a van to a truck with a ramp, and we were glad we did! It cost a bit more, but we were able to load all the apartment boxes, Bike, computer stand, 2 chairs in one move and into one U-Box! The truck was very easy to use and had more than enough space for our needs. The moving blankets were great too for the pod and we fit more in the unit with our straps. Every staff person we met was always caring and helpful! My Son & I Highly recommend them for all your moving needs! Please feel free to share this with your upper management. Many Thanks R. Nadeau & T. Nadeau

12.13.25 Approx. 330pm…read more Where do I even begin??? This storage facility was awesome back when it was Medford storage. The workers then were amazing. And they actually cared! Now that it's EXTRA SPACE STORAGE, the workers are completely incompetent. First off, the whole place was cold. The heat wasn't on at all. And had a very strong smell of weed lingering around. Zero ventilation! Second off, we were offloading a very heavy tool box in a box truck. There are 3 regular bays for smaller loads for SUVs or cars. There are 2 additional bay doors for trucks as the loading dock is higher. When we arrived the loading dock we needed was being utilized by a SUV, NOT a truck. I went inside and asked the workers if it was one of their employees, they said no it wasn't. I said ok cool no problem, we will just patiently wait for it to free up. The people who owned this SUV weren't there actively unloading or loading their vehicle. They used it as a parking spot for the next 1.5 hours as we sat there and waited like idiots. The workers knew which section their unit was located in as they can see from the CCTV. Did the workers take a walk to find the owners of the said SUV to have them move their car? NOPE. They sat there and did absolutely nothing. They didn't help aid the situation of common storage etiquette. If you aren't actively using the bay doors, don't use it as a parking space. Kindly move your vehicle until you need it again. Especially if the bay door is meant for a TRUCK! It's just common courtesy. Third off, when this big heavy tool box came crashing down it made a loud boom, not one person came running over to check on us to see if we were ok or needed help. I get that it's a self storage facility but we could have gotten hurt not having the proper loading dock accessible. Fourth off, the new parking lot layout is just dumb. Random islands in the middle make it hard to get a truck in there. Like, why?! Fifth off, the far left dock where we were at, the door kept malfunctioning! We were actively offloading it kept shutting down on us about every 2-3 minutes!! Which is a huge safety issue!! Somebody should call OSHA as I'm sure that's a violation! When we first moved in we were given a set of rules and policies. Basic storage facility etiquette. Why can't people follow these same policies? Do people not have brains nowadays?!

I go here for work sometimes. Debby is super nice/accommodating. Carts are always readily available…read morefor use even when its really busy. Able to get in and out quick very clean good temp control.

Careful of these guys. I had an old card which failed payment, received a voicemail from them and…read moreupdated it on the day the invoice was due. Got a voicemail today that payment was past due. They ran the card today and all good. Except they are charging a late fee...essentially because they re-ran the card late. They refused to remove the late fee. They're unethical and cruel. Stay away. There are better options out there.

Just spoke with Stephen at the Cubesmart in Medford MA. He was amazing, helpful and patient. He…read morewas able to get me the correct size unit and save me money. Thank you so much. Great customer service!