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Public Storage

3.1 (30 reviews)
Open 6:00 am - 9:00 pm

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1 year ago

Customer Service was excellent! Eric was great! Extremely professional, well informed and made me feel very welcome!!

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11 months ago

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Review Highlights - Public Storage

Sandy was wonderful in helping us secure a storage unit for our son who has recently moved to Boston.

Mentioned in 2 reviews

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U-Haul Moving & Storage of Malden Center - Dead roach

U-Haul Moving & Storage of Malden Center

(20 reviews)

Price is too high for this unit to be involving homeless people, bugs and roaches that have…read moreprobably have eggs. On top of that I also saw a pigeon inside (weird) lol I will change my review when they eliminate all pests and bugs and homeless people that bring food inside

(seems to be under New Management and it SHOWS!)…read more UHAUL THANK YOU LETTER AUG 3, 2024 To Whom it May Concern, I had a wonderful experience using U-Haul to help my son relocate from Mass., to SC. On our first visit to the Malden U-Haul 420 eastern Ave branch, Monica looked up our information in the computer and explained the various pod options and time commitments along with specialty boxes for TVs and glassware which we ended up buying at a later visit. (By the way, her recommendation for sizing on that TV box was a perfect fit!). She also told us about the Free Used boxes that other customers had returned that helped save us money! If we had any last-minute changes, she assured us that if we needed a second box, that they would have another one set up next to our 1st box on moving day! This was very reassuring --- fortunately we were able to fully pack just one box. Andrew, the store manager, was also very friendly, and helpful. Every time he stopped by to check in on us during our various visits to make sure we were getting everything we needed. On another day, we were also helped by Shaheed, to get an upgrade from a van to a truck with a ramp, and we were glad we did! It cost a bit more, but we were able to load all the apartment boxes, Bike, computer stand, 2 chairs in one move and into one U-Box! The truck was very easy to use and had more than enough space for our needs. The moving blankets were great too for the pod and we fit more in the unit with our straps. Every staff person we met was always caring and helpful! My Son & I Highly recommend them for all your moving needs! Please feel free to share this with your upper management. Many Thanks R. Nadeau & T. Nadeau

Public Storage - selfstorage - Updated May 2026

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