Climate controlled storage unit gives me extra security since there is two controlled gate to go…read morethru to get into the storage. Staffs are very friendly and is very close to the access road and closest to my home.

This facility suffers from unprofessional employees, poor service, and outdated facilities…read more I visited Delk Road Self Storage to rent a U-Haul truck. I was greeted with a locked door, although an employee was inside. He was arguing with someone. When he saw me he opened the door and yelled for another worker to come inside. The second guy came in, and I was immediately confused. He was in business clothes but was sweating to the point that he was literally dripping onto the floor. He looked like he had just run a marathon through the Sahara. I asked if he was okay and he said yes, that he had just "been lifting outside" on his lunch break. Odd, but whatever, to each his own. The sweaty guy eventually got my my keys and I was off. I completed my move and dropped off the truck. That's when trouble began. I accidentally left a box in the truck, but only realized it after I left. I called the next morning as soon as they opened and asked if I could come retrieve the box. (I had dropped off the keys in the box the night before, and could not get back into the truck). I was told that I could not get the box and that it had already been discarded. I was also charged a $25 clean-up fee, despite asking if I could come take care of the box myself. The people who work here are the worst kind of lazy - they don't provide any up-front help and then won't work with you when you return your rental. They are completely incompetent, and whatever they are being paid is too much. My advice is to avoid this facility and give your business to a place that will let you claim your own box rather than throwing it away before talking to you.

A great start! I moved into my storage unit today, and I have to say -- the whole experience made…read moreme smile! Everything was handled virtually, which was a first for me. The move-in process was so easy and convenient. The building is spotless and feels very secure, and well managed. I'm really impressed. You need a code to enter both the gate and the building, which gives me extra peace of mind. I was pleasantly surprised by how affordable it is. It feels like money well spent. I'm really happy I chose this location.

From the owner: Snapbox Self Storage on Roswell Road in Marietta, GA provides clean, climate-controlled storage…read moreunits for residents, students, businesses, and military families across East Cobb. Conveniently located near the 120 Loop, I-75, Roswell Street Corridor, Indian Hills, and Marietta Square, our facility makes storage simple. Rent online in minutes, move in the same day, and cancel anytime with flexible month-to-month leases and no deposits. From small 5x5 lockers to full-home 10x20+ units, every space is secure with keypad entry and 24/7 video surveillance. Serving Life University, Chattahoochee Tech, and Dobbins ARB, Snapbox Marietta is your trusted local storage solution.

Connie has so been helpful giving me information on both properties in the area and while I was…read moreactually going to "go with the other" she continued to help me. Some how a misunderstanding came about and at the last minute (I do mean last) and she was able to fit me onto her site whew ! When we arrived she had just finished cleaning and treating the unit to be rented. We started the paperwork, she explained everything and later delivered an envelope to me knowing that we were on a time schedule. If you need a storage unit call about availability Ark fills up pretty quickly and the "special rates" are "good for six months only."

Who knew a storage place could make you feel at home?!?…read more Connie and Laurie are absolutely fantastic! I have been using this facility for over 5 years and I will never go anywhere else. Location and price are important but being able to access my unit at anytime and still feel safe is huge for us! This facility and specifically the ladies that work here are so kind and helpful that we have several family members and friends that have units at this facility. If you are considering a storage unit then look no further as this is the best bang for your buck! Clean units, friendly staff and safe access 24 hours makes this the best storage deal in town!!!

I have been using this storage for years now. moved in and out a few times, change the size of the…read morestorage unit, etc., and CJ was there every single time helping me with every step

Great Staff, Reasonable rates. I've used Extra Space in 3 states and they are all excellent.read more

We had to do just about everything online because of the Pandemic but the staff was very friendly,…read morehelped us pick a space not too big and not to small kind of a Goldie Locks work around. We needed a space by 1 today and went online around 11 and within 30 minutes on the website and phone everything was handled. The place is brand new clean well run. I feel comfortable having things stored there. LOL thank goodness it isn't big enough for me to live there with this quarantining I think my wife would like me to stay there.

Nice facility clean, well-lit and secure. Sign up was pretty easy. Only issue was the staff did…read morenot communicate the insurance part of the contract falsely leading me to believe I had to buy their very expensive monthly insurance. They staff should have been more transparent and told me I had the option to obtain insurance myself. Upon my request, they did remove the insurance. Now waiting to see how the refund process goes

WATCH OUT!! Public Storage will charge you for a full month if you can't get out by the first of…read morethe month! NO IF ANDS OR BUTS!! They will help you get in, no matter the time of month but, they won't let you leave when you need to. I tried to get someone to help get some kind of resolution, to no avail. I went up to the executive branch & can't get ANYONE to call me back or take my call! They say " we care"....but it's only about their profits! This has been, by far, the worst customer service ever!! I urge anyone considering them to PLEASE go somewhere else!! They do NOT care about helping their customers at all!!

The manager at the facility is very helpful and courteous. She runs a tight ship and gets results…read morewhen needed. I would wholeheartedly recommend anyone use this property whenever in the need to do so. I have been here for about 6-7 years, and have found supporting staff to be very friendly and helpful as well. Use Public Storage at 1795 Cobb Parkway! Ask for Kay!

Jackie From the very start of my journey with you, your…read morecustomer service, WELCOMING towards me has been nothing but A1 for me. THANK YOU SO MUCH FOR EVERYTHING!! J.CRAWFORD

Kalia waa Excellent today at Public Storage. I was able to get all my business taken care of, and…read moregot things on Clearance. She gave me above and beyond great Customer Service. She was so patient, and explained everything I needed, and helped me figure out the Mobile App. It was so simple. I.had a stress free experience. Thanks a lot Kalia for your wonderful service. This is 2490 Heridon Smyrna Georgia location.

I used this storage company for 2 months. The people were very professional. I would highly…read morerecommend them.

Harrison is a great addition to this facility. He has a warm welcoming presence and is quite…read morefriendly. He keeps the facility well maintained.

Public Storage is essentially a bait and switch operation which engages in deceptive business…read morepractices with its customers. For example, you cannot trust consumer ratings on the company's website which are all collected on the first day of move in and curated by the company to publish only the most positive of reviews. You will note that there is no way to publish an independent review of Public Storage on its website after the first day of move in. Beware of reviews posted on Yelp and Google reflecting satisfaction with the first day of move because the company facilitates their placement. Concentrate on reviews of Public Storage over the length of the rental experience. I am a deeply dissatisfied customer particularly because of Public Storage's bait and switch pricing practices. Without stating so, the company attempts to lure you in with a rental rate that is superficially reasonable. There is no opportunity to sign an annual contract or to lock in a long-term rental rate. In my case in what I understand to be standard practice for this company, the company arbitrarily announced a 35% rent increase six months after I rented my unit raising my bill from $281 to $381/month. The amount is, no doubt, calculated to squeeze as much extra income as possible out of the renter while still making it uneconomical to hire movers to change to a different facility. In essence, one you store your stuff with them they have you over a barrel and exploit that mercilessly. When I objected, I was told they did not care, and I was welcome to take my business elsewhere. I would suggest you do so as well.

The manager Ms. Bre is very helpful she showed me the exact storage size I needed. And the…read morecleanliness of this store deserves a 5* alone