Yvonne was very helpful with communicating with me about us moving out of our unit. Truly…read moreappreciate how nice she is & for her being solution oriented! Thank you Yvonne!!

If I could give a negative review I would. Caution to anyone looking to use Public Storage, as…read moresomeone who had multiple units at this location and out of state, I would NOT recommend them. They state one price online, but then Jack up the price. The refuse to honor the price, giving only one discount for your unit. It's basically legal blackmail, as they know you're most unlikely to move units. I've been misinformed on multiple items. property manager suggested I get a family member to rent a new unit, as the current unit kept going up in price and PS failed to honor the original price. Upon moving in the unit, the price jacked from $47 to $120. Needless to say I immediately moved out. Also note they lie about their locks. BRING your own and refuse theirs. They WILL not give money back for returned locks. I was told this, and returned TWO. In which I expected $42 to be refunded; was even told so over the phone. Yet they haven't. I'm about to file a police report and complaint with better business. Horrible company, DO NOT TRUST them!

A great start! I moved into my storage unit today, and I have to say -- the whole experience made…read moreme smile! Everything was handled virtually, which was a first for me. The move-in process was so easy and convenient. The building is spotless and feels very secure, and well managed. I'm really impressed. You need a code to enter both the gate and the building, which gives me extra peace of mind. I was pleasantly surprised by how affordable it is. It feels like money well spent. I'm really happy I chose this location.

From the owner: Snapbox Self Storage on Roswell Road in Marietta, GA provides clean, climate-controlled storage…read moreunits for residents, students, businesses, and military families across East Cobb. Conveniently located near the 120 Loop, I-75, Roswell Street Corridor, Indian Hills, and Marietta Square, our facility makes storage simple. Rent online in minutes, move in the same day, and cancel anytime with flexible month-to-month leases and no deposits. From small 5x5 lockers to full-home 10x20+ units, every space is secure with keypad entry and 24/7 video surveillance. Serving Life University, Chattahoochee Tech, and Dobbins ARB, Snapbox Marietta is your trusted local storage solution.

I have been using this storage for years now. moved in and out a few times, change the size of the…read morestorage unit, etc., and CJ was there every single time helping me with every step

Great Staff, Reasonable rates. I've used Extra Space in 3 states and they are all excellent.read more

I rented 2 storage units here. One of them for a year & a half the other for approximately 3…read moremonths. I paid on time every month & was never late. I gave them notice & within my move out week my next payment was due for the month which was paid up. I STILL had about 25 days left in the month when I moved out. I asked for a refund of those days since I moved out early but was refused! What kind of business doesn't refund you for a service you don't use anymore or don't need?! Never heard of this! That's almost $400 down the drain now! Money doesn't grow on trees!! Anyway I'll give them 2 stars for being a secure place to hold my things but it would have been 5 if I would have received a refund. If you rent a unit here make sure you move out on your exact move out date or as close to it as possible or you'll be out of money. SMH!

Update to review:…read more Just got a rate increase in the mail, not even 6 months into my rental. I was paying $80/month, but the new rate is going up to $143/month (a 78% increase!). This is about the lowest form of bait & switch that I've come across. The good news is I only got the unit to clear up some clutter and not much in it, so easy to remove out. Bad news is that this tactic leaves people dead in the water if they have heavy or large items in there, and can't move easily. This is a preying tactic. I have some choice words regarding this practice (I've been in sales for 16+ years) but I know I would NEVER do this to a client. Shame on you, Extra Space Storage! You will no longer be getting my business after this insane rate increase. Original review: Online promotion drew me in, along with location. Sales associate was friendly and professional, although semi-cheesy with his sales tactics ("we've only got a few of these units left", "we have more reservations than units so don't delay" ... and my favorite, "you're in luck, we have one left and the sale ends today"). Signing forms and getting my gate code was super fast, and move in was easy. Loved they provided a map, and that the carts were where they should be. Unit was clean and easy to get into. My only complaint is that they should have an asterisk by any online promotion, mentioning that rental insurance is needed. I'm not a fan of bait & switch tactics. Decent experience, overall.

Very smooth operation and good pricing. They gave me exactly what I was looking for and it was well…read morelocated for what I needed.

Kathy and Janice (located at 8773 Dunwoody Place) are wonderful and helped me tremendously with my…read morecontract. Thank you ladies!

I began using this public storage location back in 2013. I signed up online for a unit that I was…read moreinterested in and within an hour I received a friendly call this locations manager, Julia. She was very pleasant and thorough by giving me specific details about my online reservation while ending the call with hopes of seeing me on reservation day. Continuing with her wonderful pleasantries I arrived at the location and received the warmest welcome by the manager Julia. She was very nice, friendly and most helpful to me with a tour of the location along with showing me the unit I had requested. I couldn't resist her AWESOME CUSTOMER SERVICE which had me ready to sign my contract. I remained at Julias location for almost 2 yrs until I was ready to move into my next apartment again in 2015. Well due to some unfortunate health circumstances at my now former apartment complex, I had no other alternative to move out completely. As a result, I definitely was going to need a place to store my belongings. So without question I immediately thought of the kind and wonderful customer service I received from Julia. I went online to make a reservation back at Julia's location not sure if she was still there but going along with high hopes that she would be. So as I waited for the location manager to call me let's just say that I was so OVERJOYED to hear that friendly caring voice on the other end of the phone...yes it was Julia !! Thanks to your greatest asset of your company Julia I am now back at the same location !! Thank you Public Storage and MOST OF ALL THANK YOU JULIA !! Very pleased a second time, Christopher S. Spencer.

You would think $525 monthly rent would get you something good?? !!! SCAMMERS run this…read moreestablishment. It's kinda of fun - month to month I get the pleasure of finding a new fault in the facilities. Last month, there was trash all over the building. As if multiple units had been ransacked .. . . by a blind person. This month, EVERY elevator being out????? Yessss let's have elevators not work for WEEKS in a building that's purpose is to store large items Everytime I go into this building I leave full of anger and regret - anger of how much negligence this place is getting away with, and regret knowing I'm pouring my money down the drain even supporting this business. Because of the poor management of this storage unit, I'm having to INVEST in movers - which will NOT be pleased to hear about the elevator situation either. I WILL BE SENDING "PUBLIC STORAGE" THE INVOICE!!!!!!!!!! I would be better storing my items in an abandon shed.

Great team at the front desk! Easy to access and well lit. Clean facility…read more Close to the highway.

The customer service is excellent! Meagan Lee was great! Also my unit and the building is nice and…read moreclean!