Having just downsized by about 75-80% of my entire life's belongings and moving from Illinois to…read morethe North Atlanta area, I needed to start off with my belongings in an area that was close to where I was staying as well as an area that I felt safe being at no matter the time of day or night. When I say I made NUMEROUS calls to a variety of local storage locations, I truly mean it. My friend recommended tthat they had seen the new Boardwalk storage facility recently open and suggested I give them a try. I truly loved the way The Boardwalk Storage facility operates because you have one person, and only one person, that you work with at each location. As for me, I was very blessed to be able to work with Iesha Who has been in the storage industry for over 10 years. As I was making my initial rental over the Thanksgiving holiday, I have to give big-time kudos to Iesha Who was able to guide me even though her presence was not physically there. Of course, my moving truck arrived the day after Thanksgiving, but everything went off without a hitch and I have to give all the credit to Iesha. Great experience.

Silo in Holly Springs is under new management effective 5/1. My billing rate changed without notice…read moreand I can't get through to the location or the new management company. Not a great start for the new management company.

Rudy was amazing! He was super helpful and friendly. He showed us the 10x10 unit with no issues…read more The price wasn't bad either. Overall 10/10 would recommend

I have had all of my household items here in a climate-controlled unit for over a year now…read more Everyone l have interacted with has been friendly and helpful! It's clean and safe and l would definitely recommend!

Decent experience overall, but with a big caveat. Easy to reserve, convenient location near my…read morehome. Cleaned it up nicely, refueled and brought it back 2.5 hours into a 24 hour rental so they could rent it again. Then they wanted to charge me $11.50 for the...wait for it ..1/16th of a tank they said that it had on rental. It's an older vehicle with a very simple 1980s style fuel gage. I got the keys back, put in a gallon and drove back pretty ticked. Do NOT just drop off your rental, make them check it and give you the paperwork right then. I have no idea how much they would have charged for each speck of dust in the cab if I didn't sweep.

My wife had been checking rates for storage and this place ended up being the best. The lady at…read morethe front desk was very helpful and super nice.

Had the pleasure of doing business with Amber, who is the manager. She was polite, friendly, and…read moreprofessional. She was a bright note on an otherwise busy and tough moving day. Customer service is still a thing at her location.

I'm sure, with the proliferation of storage facilities in recent years, there are many quality…read morestorage buildings. The difference is the employees. Go see Jeff at Peachtree Parkway Storage. He is the best! Jeff will make sure you get the best storage solution at the most favorable cost for the customer. Jeff knows the spaces inside and out and will make sure you are happy!

Jeff was very professional and polite. Storage was extremely tidy and Ive never had such an easy…read moreexperience at a storage facility in my life. This place ROCKS! Thanks again Jeff & see you soon!

These guys are the best. Great service , and super good customer service. Highly recommended …read more Indoor and outdoor parking .

The RV Loft has given me location, convenience, security, 24-hour access when I am using the patio…read morewhich is HUGE when you come and go at all hours of the night, and no need to winterize (yaaaaaay!) when I take advantage of their indoor storage during the winter months. Casey and Howard deliver INCREDIBLE customer service and have been a wonderful troubleshooting resource for me. Monthly plans and an easy payment option make financial stewardship a breeze. If there is a downside, I have yet to find it. Thanks, Guys!

Great storage facility. I moved my stuff from a competitor because my cardboard boxes were…read morecollapsing from extreme humidity. I was told it was common for Georgia. Plastic tubs were dripping wet during the move out. No humidity problems here, and I'm not in the climate controlled units. All storage units are not equal. Star Storage is definitely top tier!!

(I have a unit in the Coal Mountain/Cumming location that is managed out of the Canton, GA office.)…read more Management called me and advised they found my unit unlocked with the lock and key inside. They advised the key had a lanyard/string around it. I was very perplexed by this because we have all keys that were issued to us and never have we had any keys with strings/lanyards around them. I went to the facility and thankfully nothing appeared missing. I called management and advised that my lock they issued must have been recycled because someone must have had a key and unlocked it. I asked if they would replace my lock with a new one. I also asked perhaps they were mistaken and it was a different storage room than mine that they found unlocked. The manager became defensive and said I was accusing her of being dishonest and that it is against their policy to recycle locks. She said she had a picture of my unit when she found it unlocked, and she knows it was mine unlocked. I asked if she could send me the picture and she said she no longer has it. I informed her that I am not accusing anyone of dishonesty, but rather that there must have been some mistake on their end- either they mistakenly identified the unlocked storage facility as mine or they mistakenly used the same lock on our unit so that a previous renter still has a key. The manager said they would not replace my lock and if I wanted to I could go buy another one and ended the call. Wow. I will be moving out of this storage facility. The mistake is on their end and instead of hearing me out, replacing the lock, they told me it was my fault and to deal with it. No thanks. I want a facility that is going to keep my stuff safe and then support me if there are issues.

Connie has so been helpful giving me information on both properties in the area and while I was…read moreactually going to "go with the other" she continued to help me. Some how a misunderstanding came about and at the last minute (I do mean last) and she was able to fit me onto her site whew ! When we arrived she had just finished cleaning and treating the unit to be rented. We started the paperwork, she explained everything and later delivered an envelope to me knowing that we were on a time schedule. If you need a storage unit call about availability Ark fills up pretty quickly and the "special rates" are "good for six months only."

Who knew a storage place could make you feel at home?!?…read more Connie and Laurie are absolutely fantastic! I have been using this facility for over 5 years and I will never go anywhere else. Location and price are important but being able to access my unit at anytime and still feel safe is huge for us! This facility and specifically the ladies that work here are so kind and helpful that we have several family members and friends that have units at this facility. If you are considering a storage unit then look no further as this is the best bang for your buck! Clean units, friendly staff and safe access 24 hours makes this the best storage deal in town!!!