Easy to set up I was able to take care of everything online. Convenient location…read more The people in the office were very nice.

Public storage is by far the worst place you could ever get a storage unit. They trick you with…read moreadvertising low monthly payments but very quickly the dollar amount changes. They lock you out of your unit for the most ridiculous reasons and after you get a unit they slowly raise the price without notifying you. I used the auto pay feature for a long time and finally found out they raised my bill an extra $100+/month and god forbid if you're late. They don't just have a late fee. They find ways to give you a laundry list of expensive fees that they add to weekly. When people get storage units it's usually because they are going through a tough situation and they don't work with you at all. Don't get taken advantage of, find somewhere else to store your possessions. I came into the office because I was locked out of the gate. I explained my family is in an emergency situation and we need to get into our unit. We also mentioned that this was the second time we drove an hour to get there. I was only 1 week late and they still refused to let me in my unit. I told them I will be able to make the payment the following Friday when I get my paycheck. It's just inhumane, after years of paying on time and the amount of money we are consistently paying a month I couldn't believe they refused to let me access my unit just once while I was there and desperately needed to get in.

Do not go here!!!! BEWARE!!!!…read more You can pay and they still try to auction your stuff off Save yourself money and time They don't care about u or ur stuff

I had to move my belongs from Florida to Georgia and had to rent a storage unit online…read more Stephyn sookall the manager of extra space storage in Marietta Georgia took care of all my questions and needs over the phone as I could not be there. The move was easy and affordable. The facility is clean. Secure and amazing but the best part was the friendly manager, Steve I highly recommend this facility to anyone looking for a secure, affordable and friendly place to store their belongings Thank you A very satisfied customer

I was sucked in by their "teaser" rates online. 3 months later I got the $80 PER MONTH increase, a…read more50% hike. Don't trust the rates you see online, and don't accept vague statements about future increases. I've used many storage companies and never had a hit like theirs.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Renter beware…read more Beware of the bait and switch with Prime Storage in Marietta at Shallowford. After only 2 months, our storage unit rental price went up 300%. When I called, they negotiated down to only doubling the rent. :| I specifically asked if we were getting a move-in special rate that would only be available for a short time, and I was told no. That this was the storage unit rate. I was willing to overlook the dark hallways - light bulbs have been out around our unit the whole time - and the fact we unloaded stuff to move into a unit that was already taken and had to be reassigned, but the bait and switch is intolerable. Read the fine print. The contract is meaningless. We were planning on renting a second storage unit from Prime Storage. Instead, we will be moving out to another storage facility.

DO NOT RECOMMEND. Multiple price increases within the first 2 months of moving into my unit…read more Customer Service is not helpful. No direct line of communication with management. Very frustrating as I enjoyed my initial experience but that is now tarnished by recent interactions. I do not recommend this place.

Do not rent from this location. They will scam you. For 5 months I have been corresponding with…read morethem regarding a refund they owe me. They agreed to pay me, but never sends the payment. They push me off to Corporate where they don't help you either. Not worth the hassle to rent from them. They will over charge you and then never refund you.

Caleb is so personable and helpful. I was greeted with a smile and a warm welcome. He is truly an…read moreasset to the company with exceptional customer service. Thank you Caleb!