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Extra Space Storage

3.6 (18 reviews)
Open 6:00 am - 10:00 pm

Services - Extra Space Storage

Self storage

Vehicle storage

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3 years ago

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6 years ago

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Ask the Community - Extra Space Storage

Review Highlights - Extra Space Storage

The unit is extremely clean and sanitized prior to placing my household items into storage.

Mentioned in 5 reviews

Read more highlights

You might also consider

Delk Road Self Storage - Vehicle storage.

Delk Road Self Storage

(11 reviews)

Climate controlled storage unit gives me extra security since there is two controlled gate to go…read morethru to get into the storage. Staffs are very friendly and is very close to the access road and closest to my home.

This facility suffers from unprofessional employees, poor service, and outdated facilities…read more I visited Delk Road Self Storage to rent a U-Haul truck. I was greeted with a locked door, although an employee was inside. He was arguing with someone. When he saw me he opened the door and yelled for another worker to come inside. The second guy came in, and I was immediately confused. He was in business clothes but was sweating to the point that he was literally dripping onto the floor. He looked like he had just run a marathon through the Sahara. I asked if he was okay and he said yes, that he had just "been lifting outside" on his lunch break. Odd, but whatever, to each his own. The sweaty guy eventually got my my keys and I was off. I completed my move and dropped off the truck. That's when trouble began. I accidentally left a box in the truck, but only realized it after I left. I called the next morning as soon as they opened and asked if I could come retrieve the box. (I had dropped off the keys in the box the night before, and could not get back into the truck). I was told that I could not get the box and that it had already been discarded. I was also charged a $25 clean-up fee, despite asking if I could come take care of the box myself. The people who work here are the worst kind of lazy - they don't provide any up-front help and then won't work with you when you return your rental. They are completely incompetent, and whatever they are being paid is too much. My advice is to avoid this facility and give your business to a place that will let you claim your own box rather than throwing it away before talking to you.

Public Storage

Public Storage

(2 reviews)

Public Storage is essentially a bait and switch operation which engages in deceptive business…read morepractices with its customers. For example, you cannot trust consumer ratings on the company's website which are all collected on the first day of move in and curated by the company to publish only the most positive of reviews. You will note that there is no way to publish an independent review of Public Storage on its website after the first day of move in. Beware of reviews posted on Yelp and Google reflecting satisfaction with the first day of move because the company facilitates their placement. Concentrate on reviews of Public Storage over the length of the rental experience. I am a deeply dissatisfied customer particularly because of Public Storage's bait and switch pricing practices. Without stating so, the company attempts to lure you in with a rental rate that is superficially reasonable. There is no opportunity to sign an annual contract or to lock in a long-term rental rate. In my case in what I understand to be standard practice for this company, the company arbitrarily announced a 35% rent increase six months after I rented my unit raising my bill from $281 to $381/month. The amount is, no doubt, calculated to squeeze as much extra income as possible out of the renter while still making it uneconomical to hire movers to change to a different facility. In essence, one you store your stuff with them they have you over a barrel and exploit that mercilessly. When I objected, I was told they did not care, and I was welcome to take my business elsewhere. I would suggest you do so as well.

The manager Ms. Bre is very helpful she showed me the exact storage size I needed. And the…read morecleanliness of this store deserves a 5* alone

Extra Space Storage - selfstorage - Updated May 2026

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