This location is right off of Cobb drive between Cumberland and 285. Pleasant service but not cool…read morethat they leave for lunch and lock up and have people waiting. According to the lady they don't know what time they are going to lunch. Seems like that is more selfish than customer service oriented. Not a good way to run a business. So call first and check they are there. One poor man waited an hour and a half while paying the movers!! No bueno!!***while the manager wrote a comment below that unfortunately is not true. There was not a sign on the door and in fact I suggested there be one posted. It was longer than 20 minutes..I myself was there for longer than that... disappointing when people make excuses...instead of working on the opportunity to improve their services.

Very friendly people and 1/2 price for the first 2 months :-) the spaces are big and easy to…read moreaccess. I needed one big enough to store my convertible for the winter.

The monthly rent rate has gone from $80 per month to $175 per month in just 2 years!! That is…read morejust insane. All they have to do legally is give you 30 days notice of the rate change and you just have to deal with it. But to more than double my rate in just two years is criminal. I will be moving out of this jank place. Def do NOT recommend.

Great customer service! The place is clean and the workers are very nice and professional. I would…read morerecommend this company to a friend.

This is the worst storage company in the world. They charge whatever they like. This is the first…read moretime I have seen fees like this. They quoted me a price on Thursday, and in less than 72 hours they added another $100.00 to the quote. I asked them to explain the increase and I was told that they have other things to do, so pay it or leave. Extra space bought the storage facility that i have used for 8 years, called Iron Horse Storage. They told previous customers there would be no rate increase and we were good to go. In less than 90 days they doubled my rate. Like WTF! Extra Space will advertise a low rate to get you in the door and double it in 90 days without telling you. If you try to protest they will auction your storage real quick and if the bids are more than you owe, you have to pay what the bidders are willing to pay. DO NOT rent a unit from any extra space, I still have 3 more units with them. I HAVE TO GET OUT!!!! You and your belongings will get trapped and you are done for it.

I rented a space for a family member. Office staff very professional and friendly. Space very…read moreclean. Upon loading our space I ran into a gentleman cleaning halls. It is nice to rent from a clean space that feels secure. I give them a big thumbs up! (also, price very competitive) Barry

This is the worst storage company in the world. They charge whatever they like. This is the first…read moretime I have seen fees like this. They quoted me a price on Thursday, and in less than 72 hours they added another $100.00 to the quote. I asked them to explain the increase and I was told that they have other things to do, so pay it or leave. Extra space bought the storage facility that i have used for 8 years, called Iron Horse Storage. They told previous customers there would be no rate increase and we were good to go. In less than 90 days they doubled my rate. Like WTF! Extra Space will advertise a low rate to get you in the door and double it in 90 days without telling you. If you try to protest they will auction your storage real quick and if the bids are more than you owe, you have to pay what the bidders are willing to pay. DO NOT rent a unit from any extra space, I still have 3 more units with them. I HAVE TO GET OUT!!!! You and your belongings will get trapped and you are done for it.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I love the curb appeal and always said I would use this place when I needed storage. I came by to…read moreopen a new account and there was a sign on the door saying "Be back in 15 min" but no one ever came back. Whoever was working had closed the store early. It was only 5:43pm.

Beautiful building. Kept clean. Great storage unit. Good business hours, access hours and access…read moreoutside of business hours. Kind, friendly and helpful staff.

This company provides terrible customer service. They receptionist did not explain the gas service…read morefee adequately and I was charged $40 dollars extra. The receptionists attitude when I questioned the charge was good luck getting a refund instead of providing quality customer service to figure out a solution to the problem. Not to mention the truck that I was given was very old and poor quality. Do not go here.

Just after the holidays this company double debited our bank for monthly fee. Twice there's been a…read morelock on our unit though our account is paid. And for the last few months the company suddenly stopped emailing an invoice so they could reap late fees. A black mold is growing on our furniture. We do not recommend this facility.

Absolutely love this location!! I wouldn't store anywhere else in the city!! Quincy is THE BOMB!!…read moreDo yourself a favor and store with this CubeSmart location. I've been a customer for almost 2 years now. -Rikki-

Nick the GM that lives at the cubesmart facility and his boss Amanda the District Manager LITERALLY…read morestole the contents of both of my storage units. Luckily I have recorded EVERYTHING and have provided proof to 2 detectives and spoke with a very high ranking official. They will be arrested and charged very, VERY soon, so watch the local news. If They have stolen from you like they have many others reach out to me and I will put you in touch with the detectives.

I received top notch customer service from Dorothy, the manager on site during my reservation and…read moresubsequent move-in. She was patient and thorough in answering all of my questions. The facility just opened in Feb. 2015 so it's brand new and spotless. There are cameras everywhere, and each leasee has their own personal access code, so folks can't go running around all willy nilly. Now on the Public Storage system website: I had previously reserved a space at another facility, only to get there and find out that they in fact did NOT have the space I needed. The manager was apologetic and offered to check other nearby locations for availability. On the website there were four facilities near the one I had originally reserved, and all showed availability. Thank goodness the manager had the gumption to call and check because lo and behold they, too, did NOT have the space I needed. I would have been driving around like a crazy person. The website also does not advise that there is a $19 fee for the lock that comes with your unit, and that insurance is mandatory and not optional. Basically, they're not holding themselves liable for your stuff even though you're PAYING them a monthly fee to keep it secure. Okay, sheesh. An extra $11/mo to insure items that aren't even worth half the maximum liability. Ultimately not a big deal to me but may be to someone else. The $1 promotional move-in rate is a selling point and is advertised just about everywhere. It was on the website and is posted on a banner outside of the building; it's even posted here on Yelp! So imagine my surprise when I arrive to move in and my reservation can no longer be found, despite me having a confirmation email and receiving a prompt call from Dorothy to confirm. It just disappeared out of the system! I re-do the reservation on site from my phone, and you guessed it, no more promo rate listed for my space! I now have to pay the $53 full month rate plus the $22 admin fee (whatever that is) plus the $19 lock fee, plus the $11/mo insurance, and now I'm over 100 bucks for move in. So much for $1 being a selling point. I would have made a fuss but quite frankly it wasn't Dorothy's fault and I needed to move ASAP. I suppose this is how these people make their money. Nevertheless, I'm semi content knowing that my stuff will be secure while I'm abroad, but it would certainly behoove Public Storage Systems to provide thorough, up-to-date and accurate information on their website!

Staff is NEVER there! They don't answer the phone, the elevators are ALWAYS broken (at least one)…read moreand the rent is tooooo high! I just paid my storage for October and for November my price will change from 118.00 to 155.00 for the same exact amount of space.