First time ever going to this cleaners. Spilled balsamic vinaigrette salad dressing on my shirt. I…read moreasked the person who worked there could they get it out. She said yes. A week later, I pick up my shirt and look at a new stain. The lady said the chemicals they used discolored the shirt. Not my fault. So they ruined a $90 shirt without remorse. If you want your clothes back worse than what you brought in. Take it to this cleaners. They won't disappoint.

WORST EXPERIENCE EVER!!! WOULD GIVE ZERO STARS!!! DO NOT TAKE YOUR CLOTHING HERE - WILL GET LOST…read moreAND THE STAFF WITH YOU BLAME YOU! AWFUL EXPERIENCE! They lost my husband's tuxedo jacket from our wedding and planned to wear IN a wedding this weekend. The lady working tried to blame me, never once apologized, and continued to blame me. She did nothing but "try" to call the cleaning service once (who was unavailable).

My first experience here was good, good pricing, and they can get stitching done very quickly. My…read moresecond experience was not professional or positive. When I went in with 2 dresses to get buttons replaced for both of them, the girl at the front who is very young, acted sort of clueless, and said she would have to wait till the manager gets back to see if the buttons were available. Keep in mind it's freezing cold out to commute, so I was leaving my dresses there, not sure if they'd even be able to be taken care of. She said that they would text me if they did not have the buttons. I dropped those dresses off on a Wednesday, the pick up day was assigned to be Saturday. I get a text on Saturday saying that they don't have the buttons. Waiting 3 days to notify me that they did not have the buttons, not professional or considerate to the customer's time at all. It's one thing to not have the buttons in stock and not be able to check for them / see what can be done when the customer comes in, but to make them wait until the pick up day, and only text them on the official pick up day that you do not have the buttons is actually ridiculous and unprofessional. You should at least message or call the customer to make them aware soon after they came in, a day or two after is acceptable. Don't make the customer wait until the actual pick up day, as I thought I would be getting the dresses fixed. Had I known this is going to be this unprofessional, I would've dropped my dresses off elsewhere so they would've been ready for me in time. The other employees are mostly polite enough, but I don't know the name of the very young girl who works there, she was very quiet, and not knowing how to do her job. I won't be coming back here as a result of this.

I've been bringing my clothes here for several years now - both for dry cleaning and for…read morealterations. Within the 3 years, I have had consistently excellent service! I come here so frequently that my dog actually knows the place and stops when we walk by so she can say hi and get a dog treat :) I'm really picky about my clothes so I'm always hesitant when trying a new cleaners. In fact there's several others nearby I went to first that for various reasons led me to keep looking around until I found this one! For dry cleaning I've brought in my fair share of stains on silk and other difficult fabrics and am always pleased with the end result. Also for tailoring I've had a ton of designer skirts and dresses altered from silk to wool. Just today I picked up a Canada Goose jacket that was hemmed and it turned out wonderfully! Excellent price and excellent quality!! Thank you for being my favorite neighborhood cleaner!

Went looking for it, it was extremely hard to find and turns out they are out of business . Does…read morenot exist

I was traveling ultra light during sweat-inducing humid weather in Chicago last week. And I…read moreurgently needed same day laundry service for my essentials. I had my small order in by 9 am and out before 4 pm the same day!

Kinzie Cleaners are owned by the sweetest people! The husband/wife duo are so kind!…read more They really try their best to get your clothes dry cleaned according to the timeline you need it! However, I recommend dropping the clothes off a few days ahead of time to ensure your clothes are ready when you need them!

Horrible. I've been taking my shirts here for 2 years. It was good. But recently brought in a…read morejacket for tailoring. The lady butchered it, and then proceeded to give me excuses. I will never use them again.

Absolutely horrible experience. Brought a bridesmaids dress in, made it very clear that my feet…read morecouldn't show (barely asked for any off the bottom). She hemmed it way too short and uneven. I asked her if she could fix it and she blamed me for the dress being too tight. I called her after I came home and tried it on again to see if she could sew some of the extra fabric back on and she hung up on me. I never leave reviews but please don't go to her unless you want your garments ruined!

Wish I could give 0 starts!! Wow- the woman who works here is probably one of the rudest I've ever…read moremet! I asked her if she was going to charge me for a stain she couldn't remove and she laughed and said "yes I charge you twice". I've been to a lot of dry cleaning stores and never have they charged me for something they couldn't remove. I told her that was crazy and that I wasn't going to pay for something twice and she laughed in my face and said "We don't care" and I said "if you don't care then I won't come back here" and she just continued to laugh at me and say "we don't care" over and over again..... she 100% should not be in the customer service industry and I will never go back here!! Only go to this place if you want to be treated like dirt and laughed at for a simple question. Also in a horrible inconvenient location. Very hard to find. Will never go here again after being treated so poorly. Also WAY OVERPRICED! I've attached the picture of the stain she couldn't remove and charged me twice for.....

I supplied Velcro and draw string for board short repair with specific instructions to reduce…read morelength of the string. They gave me a ticket for under $10 and couldn't do sooner then 1 week. When I came to pick up it wasn't available till the next day. Came back and they charged over $50.

I just moved to Chicago from Florida and don't have a dry cleaner here yet. I had a place back home…read moreI was very loyal to and was skeptical when looking for a new one. This week, I was in a pinch and needed a suit dry cleaned with a quick turnaround. After calling tons of cleaners, none saying they could help, I found Orleans cleaners and he said he could get it done. He is such a nice guy and was able to turn around not just the suit, but all of my other dry cleaning really fast! It was affordable and well done. Highly recommend!

I brought two fitted hats in for spot cleaning only and clearly requested dry cleaning. When I…read morepicked them up, they were completely ruined -- it looks like they were put in a washing machine. The hats are in worse condition than when I dropped them off and are now essentially unwearable. This was careless and shows a complete disregard for my instructions. I don't want a refund -- I want others to be warned. Do not bring anything of value here. I'd only trust this place with a basic white shirt or black pants. Extremely disappointed.

i had 3 garments serviced: 1 moose knuckles coat 100% happy, 1 margiela dress dry cleaned 100%…read morehappy, 1 rick owen's shorts that had what me and the person attending figured out were burn marks and they got taken out!! 100% happy. i'm going to be going to gen cleaners forever

Amazing service and such a nice owner! I had a broken zipper that they were able to fix same day. I…read morecame back and had another tear/broken zipper that he was able to fix on the spot! Great pricing and extremely quick turnaround - will definitely be back!

Shirts leave smelling worse. Do not come here. I came for the first time last week to drop off…read moreshirts and picked them up later in the week. I instantly noticed a strong smell wafting off my clothes when I picked them up. I hoped this would go away, but the smell stuck on my shirts for DAYS. They smelled not clean, but rather like they had been in someone's closet or bedroom for weeks, creating a unique must that can only be described as someone else's scent. It literally feels like I stole the shirt of a mall cologne salesman and put it on. Not a bad smell, but just a persons smell, NOT AT ALL a laundry clean smell. It smells like someone else's scent straight up. I could not even get through the day at the office without someone asking me if I bought new cologne. I smell like the owners house/cologne. Not good at all. I will be taking my business elsewhere. I have been to countless dry cleaners and have never ever in my life had them SMELL after being cleaned.

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

They had a quick turnaround, kind employees, and they did an excellent job with my clothing!read more

Beautiful job cleaning my bedspread that could only be dry cleaned. Very reasonably priced with…read morefast turnaround! Nice owner.